this place is terrible most of the washers are broken and the soap dispenser area of the washer is…read morecaked and dirty not well kept at all

I rarely give negative reviews until I try a business a second time. There will not be a second…read moretime for this laundry. The soap dispensers are absolutely DISGUSTING! Various machines are out of order. They all stink. If they would simply take the time at closing to open all machines and let them dry out, it would help. Restroom was not available. Pictures attached are of the moldy filthy soap dispensers.

I brought in a shirt for a button restoration and cleaning. She said it would be ready Monday. I…read moreleft my phone number and was told I would be called with updates. Not only was the shirt not reported it was not cleaned either. I got a call the shirt was ready to pickup, with NOTHING DONE TO IT. Additionally the worker laughed and pointed at me when I was visibly shocked. I'm still shocked this is how a business operates. They didn't even clean it. Crazy.

Great dry cleaning option! Fast and polite! They took great…read morecare of my husband's suits and dress shirts!

This laundry mat is the worse laundry mat I been to in bastrop the employees and their friends that…read morehang out here are very disrespectful they are watching the customers like people are going to steal something worse that they don't even work here nothing in this laundry mat is of any respect people come here and just put their laundry in and leave the is a community laundry mat not a hangout I don't see why anything has not been done about the employees and their friends that hang out and make people feel very uncomfortable and unwelcomed

Coin change #231 is not working. Takes your $ and gives nothing. Lost $5…read more No office emotes or phone # that works.

They do a good job on my husband's western shirts and jeans. I've never had a bad interaction…read morewith the employees.

Two times, I took 8 pairs of jeans to get dry clean with heavy starch. The price was ok and the…read morejeans were cleaned. They were placed on 2 separate hangers. However, on both occasions, one hanger had the plastic cover, and the other one didn't. What up with that? I finally had to ask the lady to put plastic on the other hanger. The look on her face was like she was having to do something extra by citing the plastic over my order.

The one on Chestnut says it open @ 7am. I sat there til almost 8. It still wasn't openread more

Worst cleaners ever! All jeans that we took to be laundered came back with holes in the front by…read morethe zipper/ on the waist band or the back pockets were ripped. Unable to wear them and tuck your shirt in because they tried to repair them with iron on patches. Managers/owners will not respond, clerk says "she is only doing what she is told". They blamed the rips on the fact that they were Wrangler Jeans and they were defective, but we only started having this problem when we started using Tomsu/Lonestar Cleaners. They have done about $300.00 in damage to replace jeans. Very unprofessional, rude and they don't know what they are doing. These problems were caused within a 2 week time frame.

From the owner: Dry Cleaning and Laundry, wash and press, with or without starch. Alterations and repairsread more

This place re did a zipper on a coat 5-8 years ago for $85. High but was good work. Today I asked…read moreher to put a 1" x 3" patch on a jacket and she was going to charge me $45 and it would take a week. I went 3 miles up the road and got it done instantly for $15 Your customer service is weak, your return times a horrible Can't support a business that doesn't want your business. Trash!

The woman at the counter is super rude..and has caused me not to return to this business…read more This was my second time experience with this company, I was recommended through a friend of mine who stated they were quick and efficient. I had a dress dry cleaned which cost me a total of $50.06 after tax. My first time experience was the same as my second. This woman had a very mean mug on her face ... she asked me questions I didn't know the answer too as I'm not familiar with clothing products & how they're supposed to be washed and became frustrated with me. I decided that it would be best to leave the dress there as I needed it for an event the following weekend. Upon pickup I was greeted by a different woman who was much more bubbly, kind, and made me feel like a welcome customer. I paid, analyzed the dress and was super happy. I decided to leave the bad taste of the woman behind as I understand people have their days.. I went in again as I needed two shirts dry cleaned.. I was again greeted by the woman with the mug on her face, I kindly asked how much it would cost me to have the shirts dry cleaned and she told me $28 a piece, I was fine with that but she was demanding that I now pay upfront... (I was in a different car so I didn't have my wallet - fully aware that's my fault.) I began to mention how I had just recently gotten dress dry cleaned and that I could pay upon pickup and she because super aggressive stating that if "I can't afford to pay now there will be no service." I kindly grabbed my shirts and left. I had no problem running home grabbing my wallet and returning but after being spoken too like that I decided I didn't wanna spend my money here again. It saddens me that all it takes is one bad apple to ruin the whole experience.

Inside of their dryer had some kind of black plastic or tar and got all over my daughters plushie…read moretoy and ruined it. check every dryer before use because they will not reimburse you if all ur clothes get damaged and just tell you you have to check the machines.

I go here every week because they accept cards. Went in today and got my laundry loaded up only to…read moreget a message that my payment couldn't be processed. Attendant told me the WiFi was down so cards wouldn't work. There was no sign up saying that the WiFi was down, and the attendant's only suggestion was to use a nearby ATM, both of which charge exorbitant fees. He didn't even suggest their wash and fold service.