BONE DEATH, JOB LOSS & DISABILITY - My Experience with Dr. Richard Cain…read more I wish I could give zero stars. My experience with Dr. Richard Cain at BayCare Orthopedic Institute has left me permanently disabled and struggling to take care of my family. I first saw him in March 2025 with an MRI showing a subchondral insufficiency fracture in my left knee. He put me on 6 weeks of non-weight bearing, then told me to walk again with an offloader brace that didn't help at all. Despite my severe pain and repeated requests for updated imaging, he refused and instead pushed ahead with surgery. On May 5, 2025, he performed a subchondroplasty using an MRI that was already nearly 3 months old. After surgery, my pain only got worse. At follow-up visits in May and July, I begged him for help and asked again for another MRI. He brushed me off, saying, "Sometimes you'll still have pain after surgery," and offered no pain management. By July, I was in so much pain that I booked an emergency appointment. Only then did he finally order an MRI -- and even admitted he had never reviewed a post-op subchondroplasty MRI before. That MRI (July 24, 2025) showed the fracture had grown larger and now there was bone necrosis (bone death). At my August 1 visit, he promised to call me personally after consulting a colleague but never did. I had to chase him down through the patient portal just to get a referral a week later. Because of Dr. Cain's negligence, I've been wheelchair-bound for months, unable to properly care for my 3-year-old toddler, and at serious risk of losing my job as I've exhausted FMLA benefits, and my job has let me know they will let me go if I need more time off for additional surgeries and recovery. My condition has progressed to bone death, and I feel completely abandoned as his patient. I went to Dr. Cain expecting for my condition to improve, and instead, it drastically declined. I strongly believe Dr. Cain should not be allowed to operate on anyone else, and I definitely cannot recommend him for any and all orthopedic needs, especially with anything to do with knee issues. I write this as I sit from my wheelchair, and I used to be a very active person. Do what you will this review, but please reconsider and stay away from this orthopedic practice, especially Dr. Cain.

I love that this is a smaller office. I hardly ever have to wait when I come in and generally there…read moreis only one other person. The staff is all extremely nice and helpful. Waiting for Dr. Cooper doesn't take long either. I get really impatient with the offices that have appointments but then you wait around for a hour to just get to a room. Not here. Each visit is quick, to the point and informational but he also makes sure I understand everything before leaving.

Unprofessional office. Return calls never, heard back. when I spoke to office staff transferred…read moreto a machine. I received a call that my brother's surgery was approved. When I ask what type of surgery she couldn't tell me, but was so excited that he was approved After surgery no phone call to say how Ihis surgery went. He doesn't work well or listen to other doctor's concerns. Call to say he past away secretary says let me give you to his PA. what do I get an answering.

I am very disappointed with the way I was treated when trying to schedule an appointment with Dr…read more Palumbo's office. I was referred by my primary care physician, Dr. Tamara Sealy, due to a fracture in my left knee and the need to be evaluated by a surgeon. I was already in pain, distressed, and concerned because I had just learned that I had a fracture. The scheduler, who identified herself unclearly as "CIA" from scheduling, stated that she schedules for every doctor and that she was the one who schedules for Dr. Palumbo. Unfortunately, her tone was rude, aggressive, dismissive, and lacked compassion. Instead of showing empathy or helping me understand my options, she emphasized that the first available appointment would not be until July and stated that my situation was "not an emergency." As a healthcare worker and Doctor of Health Administration, I understand that offices have scheduling limitations. However, patients should still be treated with respect, kindness, and professionalism--especially when they are in pain and dealing with an injury. I felt unheard, dismissed, and unsupported during a time when I needed guidance. This staff member should not be representing a medical office if she cannot communicate with patients in a compassionate and professional manner. I would not recommend this office based on my scheduling experience. Patients deserve to be treated with dignity, not made to feel like an inconvenience when they are seeking care for a serious medical concern.

Dr Santos is a the worst doctor ever this place is the worst , I needed immediate surgery and they…read morewould not listen upon going to Center of bone and joint had surgery within a month what difference !!!!! Do not go here go to Center of bone and joint!!!! They have a patient promise which is absolutely useless and means nothing cause they don't stand behind it and don't listen to there patients.

Dr Choi is excellent, but it's hard to get an appointment to see him. You have to wait two or three…read moremonths.:(

I just got back from Costa Rica, a Hike/Birding trip that I NEVER would have been able to go on if…read morenot for Florida Orthopedic Surgeon and REHAB !!! My leg injury was severe, and with the PT Rehab I did not slow down the group, I was able to climb mountains and descend stairs ad nauseam I Am Grateful For Your Help. Margaret Haitmanek

Hello, today I waited for over 2 hours to see the Doctor for less than 5 minutes. This is a…read moreterrible run office. I felt really bad for all the orthopedic patients who had injuries and ailments causing them extreme discomfort waiting so long.

Florida orthopaedic has been very helpful in relieving my back pain caused by spinalstenisis and…read moredegenerative back issues.

After a somewhat rough start, everything seems to have improved incredibly - to the point where I…read moream very comfortable giving a 5 star review. My primary therapist Arjuena is very knowledgeable and caring. Took me several sessions to warm up (mostly on me) and now I both look forward to each visit, having her push me hard and most important the recovery I feel after each visit. The facility itself seem very well equipped for providing post surgery PT. Arjuena adds something new each time and makes sure no 2 sessions are the same. I feel very fortunate to have been assigned to her and highly recommend her. She is very engaged and definitely cares about how I am doing and pain levels. I am truly looking forward to the weeks ahead as my recovery from hip replacement progresses. Also want to give some props to Daryl. He has worked with me twice and he too genuinely cares. Once they get to know you here you will be VERY happy this is where you are doing your PT.

i am so frustrated!!!! I called and made an appointment at Florida Joint Care Institute then they…read morecalled me back and said I couldn't have the appointment because the insurance i gave them is a secondary insurance. I am under my husband's insurance, but have an under 65 policy so it isn't secondary. They had me have Aetna call them to explain it to their guy, the first day he didn't answer when we called, so the next morning when we called he argued with my insurance person so I hung up. she called me back and said she called him back and He hung up on her. I have chosen somewhere else to go as I need to get my hip fixed but how many patients have these doctors lost because of this JERK to put it nicely.

Best doctor ever! Dr Cook was amazing. Her team is amazing, from pre op to post op they are…read moreawesome. No pain after years of struggling and dealing with the pain. A true expert in her field.

Dr Pappou surgically repaired my left elbow. after a fall. 6 weeks later & with my strict…read morecompliance with PT, I am very pleased to have full mobility. Dr Pappou is very professional & he explained the process in layman's terms. (He also always gave me a handshake & I thought that was a nice gesture). I had no hesitation, only confidence. His staff is friendly & efficient & helped make the whole experience as positive as it could be.

Dr Ioannis is very focused, very effective, and he presented me a large range of solutions both…read moremedical and insurance wise to solve my problem. I recommend him as a dependable professional. -Florin C-

As a baker and owner of Hole In One Donuts, my hands are my livelihood -- and when I developed a…read morepainful ganglion cyst that was pushing my thumb and wrist apart, it became nearly impossible for me to work. Dr. Peter Candelora at Coastal Orthopaedics and Sports Medicine took incredible care of me. He removed the cyst at the New Port Richey Surgery Center with so much skill and compassion, and I felt supported every step of the way. The ladies at the surgery center were amazing -- kind, patient, and comforting, which made a huge difference on surgery day. What truly stood out was how Dr. Candelora and his office expedited my upcoming carpal tunnel release because they understood how important my hands are to my career and my passion. This entire office is full of wonderful people who genuinely care about their patients. I'm so thankful for the care I received and can't wait to get back to decorating donuts with pain-free hands again. If you need orthopedic care, I highly recommend them.

Came to see about the Compassion Clinic that is at this same address. The people were all well…read moreinformed and awesome. it's great to know that this is available and these people are here for those who need it.