Terrible billing department. Received four Bills over four months since my last appt. Billing…read moreagent at the practice told me that she couldn't see where they had sent me any previous emails either. So I paid that bill with a different credit card than the one on file. I thought at that point it was over. Nope a few days later they charge me again on the previous credit card that I had used. Without authorization. The billing department has both people out now so I can't even talk to anyone about the issue. Now, while waiting for one of them to get back in the office... I just received another email saying my payment is due. Be very careful with billing this practice has issues with it.

Nice waiting room. It's spacious and clean…read more Best part, the waiting area has a women's and men's restroom. No sharing. This has to be the cleanest Dr's office I've been in, since living in Florida. The nurse was nice. I was in and out in no time. I would recommend them

Best care, most professional staff always willing to help. Responsive to all my needs and questions.read more

It's a stretch to call this healthcare. How can you not return phone calls? A patient calls to say…read morethey are still experiencing pain and no one bothers to call her back? Even worse their message says they will call you back within 24 hours. What can you do to improve? Show and provide care.

Dr. Venezia's office is beautifully decorated in a happy patriotic and Hawaiian laid back manner…read morewhich places you at ease immediately. Every person I encountered was kind and compassionate as well as very caring. His entire staff worked together efficiently to keep patience, patients efficiently moving through the process while still maintaining an excellent level of care. Dr. Venezia and his staff took care of all of my concerns. When I walked out the door my surgery was scheduled as well as my follow up visits after the surgery in October! This is what great health care looks like! Bravo, and kudos to all. Y'all hit it out of the park!

This is my 2nd week since I had spinal surgery performed by Dr. Venezia and I have to say how…read moreamazed I've been about the entire process. From the beginning Dr. Venezia has been patient and extremely informative in explaining my condition and the and risks associated with each of the surgical options he presented to me. I expected the worst possible outcome and I am pleased to say Dr. Venezia provided me with the best possible outcome that I could possibly experience.From talking with friends that had similar surgeries I was prepared mentally that I would be in significant pain and discomfort and other than dealing with muscle spasms and a sore throat each of which Dr. Venezia warned me about (and provided meds for) I've been feeling and doing great!!! Each step of the way his staff as well as the great staff at Morton Plant Hospital was there to support me. I would recommend Dr. Venezia in a heartbeat to anyone having spinal problems or needing spinal surgery. Thank you Doc! I feel very fortunate to have chosen you!

Going to a Doctor is not what one wants to do at anytime. The times you do though and need…read morespecialized care MS & Neuro is the place to put your faith in for care. Dr. Schneider and the entire staff has been outstanding and I know my health needs are being addressed by their listening and including me in the decisions that best works for my needs. Great Team!

Dr Schneider and his PA's and staff are outstanding. Professional and compassionate and listen to…read moreyour concerns

I've had back surgery physical therapy through this facility and treated me with nothing but love…read moreand respect for the past 8 years,,,recently my Favorite girl left for another facility and almost followed but I chose to stay here as I have gotten to know so many other awesome members of this team, Thank you for making coming to dr worth while

I knew something was amiss…read more I was scheduled for an injection on Friday and was instructed to fast beforehand. On Thursday, I called the office twice to confirm the time of my Friday appointment and left messages. No one returned my calls. Friday morning, I called again twice and left another message. Still no response. On Monday, I called to find out what had happened. Again, no return call. By Tuesday, after multiple unanswered messages, I was understandably frustrated and left a strongly worded message. Ashley then told me that I had cancelled Friday's appointment--which I absolutely had not. I called back and spoke with another staff member, who told me, "Sorry, doc is on vacation." So, I'm left wondering what actually happened. Either my appointment was cancelled because Dr. Gerges was overbooked/unavailable, or someone in the office cancelled it for another reason. What I do know is that I did not cancel it. Mistakes and scheduling problems happen. What I find unacceptable is repeatedly calling an office about a scheduled medical procedure, receiving no return calls, and then being told that I was the one who cancelled the appointment. A simple phone call explaining that the appointment needed to be rescheduled would have avoided this entire situation.