A company I have trusted for 15 years have done houses for me in Plano, Frisco and McKinney. I had…read morethem come out to charge the Freon on one unit. Scheduled in advance no rush. "$1,600" Insanity!!! When I questioned Steve his response was Freon has gone up. What 300% in a year? U.S. is starting to act like third world countries, "whatever you can get away with."

I called them to do an inspection on AC and heating prior to the sale of my home. They were on time…read moreand did an outstanding job.

On a warm day In October 2025, my 17 year-old Trane HVAC system finally gave up the ghost. As…read morealways, I did my research and I hired Coolinary Arts to replace my HVAC system. I can honestly say that my experience with Justin Berry (owner) and the entire Coolinary Arts team was exceptional. I am so pleased with their outstanding products and wonderful customer service. Justin Berry manages an excellent team, including his "right-hand man" Dylan Hayes. I decided to go with Coolinary Arts because their Yelp ratings were far superior to all the competition in the Dallas area. My decision was a very good one indeed. After initially speaking with Justin on the phone, he sent Dylan to my home to see what my home needed in the way of a new Trane HVAC system to be installed with complete new ductwork in my attic. Dylan is very knowledgeable and has a very pleasant, relaxed personality. There was no sales pitch and no pressure whatsoever. After deciding what model (number of tons and SEER rating) would be best for my home, we ordered my new Trane HVAC system. Several days later, it was professionally installed by Justin's remarkable installation team. It should be noted that Justin and/or Dylan were present during the entire installation process. I am convinced that buying high quality equipment from a reputable company is important, but their ability to install it perfectly is MOST important. Justin's team did an amazing job of installing my new HVAC system and all the new ductwork. They also installed two (2) new air intake vents in my ceiling in different parts of the home to maximize my new system's efficiency. My home now heats and cools beautifully. I highly recommend Coolinary Arts to anyone who is looking for a new high-quality HVAC system to be professionally installed with no hiccups. When making a big-ticket purchase like this, it is essential that the customer feels good about it. Needless to say, I feel very good about this transaction, including the stellar customer service provided by Justin, Dylan and their excellent installation team.

One of our AC units has been failing and took this opportunity to shop HVAC providers in our local…read morearea. After visiting with six different contractors, we selected. Coolinary Arts. We were happy that each contractor provided us the same feedback and input that our unit was slightly undersized in our existing air returns were choking the system from our initial visit with Dylan walk-through easy to review services in different packages. We felt there was transparency and then had a couple conversations with the owner Justin on what made the most sense finance the right equipment and service warranties. They worked with us and provided several different financing options a great winter buyback program of the old unit and we're able to get us scheduled within three days of selecting them. The team showed up on time removed and dispose of all the old units made the improvements to the returns and upsizing ductwork and it's been about a month and we cannot be happier with a quiet new inverter system keeping us cool at night. We look forward to our ongoing maintenance program with them. We would highly recommend this team.

Undisclosed Cost of Coolant - $828 During the visit, the…read moretechnician informed me that the coolant in my units was a type no longer manufactured and that topping it off would be "expensive." However, I was never provided a clear price--verbally or in writing--prior to the work being done. To my surprise, I was presented with a charge on his iPad of $828 for this refrigerant "top-off". Definitely a sticker-shock moment. Furthermore, this was the only amount shown to me on the technician's iPad, and the amount I signed for (reluctantly). At no time was I told: - How much coolant was being added - The cost per pound I find it unacceptable that such an expensive service was performed without a single written or verbal quote in advance. The technician did an excellent job executing his upsell pitch, offering a long and urgent list of recommended repairs and upgrades--ultimately leading to a suggestion that I should replace both units entirely. While I understand maintenance work often reveals other issues, this kind of high-pressure upselling without clear pricing only compounds my concern. -- Charge for "Star Member" Program - Additional $360 After the technician left, I received an email invoice showing a new total of $1,188, which now includes a $360 charge for a 'Star Member' maintenance plan. While I expressed interest in a year long maintenance agreement over the phone when I set this appointment, I never: - Signed any document agreeing to it - Authorized the charge in any form Adding this to my invoice after the fact--when I only signed for the $828 refrigerant work--is a serious overstep. Now, 24 hours later, my upstairs A/C unit no longer cools. Just blows hot air. Now I suspect sabotage to further coerce me to spend more money with them. No way. You have been warned.

Luis B is wonderful! 2nd time he has serviced my unit and he has been extremely professional, and…read morepatient with my questions and immensely knowledgeable and friendly! Love this company and Luis!! Thank you!

I needed a complete new 5 ton HVAC system installed as my old system was 19 years old and gave out…read more Team Enoch responded very quickly for everything. Good price quote, quick installation, excellent crew in both office and field. All friendly and well trained. I would recommend this company for any HVAC needs you might have. Love my new Trane system.

Non-code work and hidden costs caught up to us 5 years later…read more Five years ago, we hired Team Enoch for an HVAC installation, and we are now paying a massive financial price for their horrible workmanship.The issues started right at installation when they left gaping holes in our drywall. They refused to fix them, claiming drywall repair wasn't included in the installation price--something they conveniently failed to mention upfront. We were forced to patch and fix the damage ourselves. Now, five years later, the real damage has surfaced. We just had to completely overhaul our home's ductwork because Team Enoch installed it entirely out of code. Because the ductwork was choked and improperly sized, our AC compressor was severely overworked for years and has now completely burned out. What seemed like a shortcut back then was actually a ticking financial time bomb. If you use this company, hire a third-party inspector to check their work immediately, or prepare to pay thousands to fix their mistakes down the road. Extremely disappointed in their lack of professionalism, transparency, and code adherence.

Ken and Chris are excellent! They're always willing to listen to ALL of your stories about your…read moreunit without trying to rush you. Yes, they can be pricey but they back everything without a doubt.

It's been four years since my (rather) bitchy review, and I've calmed down. We still use Hedrick -…read morewe have one of their service plans, so whatever issues there were in the past, they've been resolved. I would always rather use locals than nationals, so I'm glad some locals are still around.

They came to my home QUICKLY for a 2nd opinion due to "red flags" I felt from the company that my…read moreHome Warranty company had sent out. They documented via writing and pictures what the other company had done to sabotage my AC equipment - and told me that I did NOT need to purchase a new HVAC system after all. They also agreed that if I needed it, they'd go to court to support any potential claim against that dishonest company. I STRONGLY recommend Xtreme Air - and trust them. Their prices for a year of maintenance services for Heat, Air, Plumbing, and Electrical were excellent, too. These guys were my angels. Their ethics were strong and their work was good.

Miguel with ERO Construction (Same owner as Xtreme Air Service) , is very thorough in his…read moreprofession with a solid project manager mindset trying to help the best and keep the long term relationships with his clients what I feel so far; we are going to have a multi project done sometime soon hopefully if all goes well but his attention to details so far has been great, let see how we can ink the deal by the help and grace of almighty God! This review will be updated after the project is done ! **** New Update after 4 week of Talks: (6/24/2026) So far, disappointed with my experience dealing with this ERO. After receiving a quote that was significantly overpriced, I attempted to negotiate in good faith. My counter-proposal was rejected immediately with zero explanation or attempt to find common ground. Hoping to salvage the project, I returned with a revised proposal--removing $10,000 from the scope and offering major concessions and offered help--only to be met with further stalling and clear indications that they have no intention of negotiating. The lack of transparency and refusal to engage in actual dialogue has been something. Let see what we get in the next few days. This review will be updated again ...

No show for our house's ACTIVE LEAK! After we waited a week for them! Do not hire them, they are…read moreunreliable contractors which never fixed our old leak, which started leaking again. Reporting to BBB.

They were able to squeeze us into their schedule when our heat went out unexpectedly on the same…read moreday. - 5 stars My husband came home from work to let them in, but when he got there the technician apparently had left. My husband had to spend more time away from the office than originally planned. - 1 star

Living in Texas we learn to appreciate our Air conditioners! I was ready to freak out yesterday…read morewhen my unit stopped working and I am expecting some family over this weekend for the holidays! I started searching for a reputable air conditioning company in the metroplex. Couple of my friends at work referred me to MB Kiser and I decided to give them a try! I have called their customer service and lady on the phone was very knowledgeable and willing to help, which was a big plus for me. She was able to get me on their schedule and listen to this..... crew came in time with all the tools needed to fix my system! I know that system I have is old and I soon will be on the market for a new HVAC. I am glad now I have a company I trust. If you are looking for a reliable, trustworthy Air conditioning company in Dallas, look no further. Thank you guys very much. Amy D

Quick response, my AC was out Friday all day and they came out first thing Saturday morning. Jordan…read moreanswered all my questions, and verified the issue within first 10 minutes. I would highly recommend using them in the future.