About 10 days ago my AC went off. I don't quite know what damaged it, but it stopped working. Maybe, it was my over-use of it, because I really can't stand the heat. I called a company recommended by friend and they told me that they can't help me in the next 4 days. I couldn't wait that long. Nevertheless, I found M B Kiser Heating & Air Conditioning through Yelp and I was promised that if I am satisfied I will leave honest and positive review. Normally, I called them and asked for immediate help. They were honest and open from collaboration right away. They told me that they will come the next day 12 at noon. I was a bit surprised, that I will receive help that fast. I guess they have quality and effective team. As I don't have any knowledge of ACs, I couldn't explain what was wrong with my unit over the phone. So, we decided to see what is wrong the next day, when their employee, Leo, comes to my house. The next day Leo came 10 minutes early, which was great. He found the issue right away and said that he has that particular part in his vehicle. He assumed that this part could be the problem, as he is familiar with this problem and it happens relatively often. He fixed the AC fast and tested the other parts as well. He also found some loose wire that could also come off in future and cause damage to my air conditioning unit. He fixed that as well. Throughout the whole time he was very pleasant to work with, always positive and seemed very knowledgeable. Leo answered my questions with enjoyment and patience. At the end of the service he left his phone and email so he can help me if I ever need any help with my AC. However, my air conditioning unit is flawless and running smooth since they fixed it. I am totally satisfied with M B Kiser Heating & Air Conditioning and I recommend it to anyone that has problems with any HVAC system. read more

I own a big property outside Dallas, Texas, with numerous Air conditioning systems. However, in on unbearable situation two of my air conditioning systems stopped working. My property is located in a little desert-ish area. The nearest store is 5 miles away and the city is 30 miles away. I called few companies and they either refused they asked too much to get to my house and diagnose my issue. To shorten the story, I received the best offer and responsiveness from M B Kiser Heating & Air Conditioning. They were open for collaboration, interested in my situation, kind and positive. That meant a lot to me, because I had no idea how I was going to fix my HVAC system. I was relieved, after I gave them my address and we arranged a time. Two employees showed up in a nice looking van, 15 minutes early. They were bright and energetic and were ready to help right away. They found the problems right away, they answered my questions very professionally and thoroughly, and not only explained to me why my air condition system were not working, but explained to me how they work. Their competent answers gave me belief that they are the right people for the job. Both systems needed different parts. One of the AC had a broken compressor, and the other one needed new valves. I thought I would be without AC for another day. However, one of the guys called their office and at their own expense one of their office employees brought the needed parts in just under 2 hours. After that, they fixed the ACs in a glance. They also left me their cards and said that I can call them for any kind of assistance or questions. However, I have never needed any additional help. Everything runs smooth and perfect. Totally recommended HVAC service! read more

I have two little children and we all know how the weather in July is unbearably hot. I practically can't survive without air conditioning. Two weeks ago my AC stopped working. I couldn't get any air out of it. I panicked, I couldn't let my loved ones suffer in such weather conditions. I called one of the companies that I have previously heard of, but they weren't available for the next 4 days. So, one of my friends suggested to me M B Kiser Heating & Air Conditioning. They said that they can help in 2 days. I explained my situation and they were so kind and helpful and arrived in just 15 hours. One of the employees was kind enough to help me in his non-working hours. I guess that this company really cares about the customers and that is why I will always recommend them, if some of my friends or family has need of any HVAC services. The employee Clint was on time and positive right from the start. He even threw some jokes and we had laughs with my kids. He found the problem in an instant. One wire was loose and other part needed to be replaced. My AC is over 8 years old so maybe that is why it stopped working. He got the part in an hour and got my unit working. Also, he did a routine maintenance and made sure my unit had a proper amount of Freon, and now my AC works smoothly. Better than before. Clint seemed very knowledgeable and explained me how to use my AC even better. He showed me some features that I didn't know my AC had, especially with the heating. He confirmed that everything will work and if that I have any problems that I can contact Kiser Heating & Air Condition anytime. read more

Recently I had a problem with one of my A/C. It started to produce some unnatural sounds and then it stopped blowing any cold air at all, and it was a nightmare during the summer in Texas. I called MB Kiser and they sent an employee the same day. He was very professional and after a few minutes he acknowledged what was the problem. The filter was old, and he replaced a bad capacitor on the outside unit. After he installed the parts the A/C started blowing cold air. It even seems to work much better than before. After I told him that I have other A/C units that I would like to check, he offered to check them for free. He confirmed that they were fine but I might need to replace them in the future. The professionals like this once again proved that some companies do care about their customers and customer service is vital and very important. The final price was extremely affordable. Actually, when you combine price & quality then surely MB Kiser is one of the best in this area. read more

Last July, the AC went bad in our house. The whole downstairs unit was blowing hot air, and the July heat in Texas was unbearable. Since we recently moved into a house from an apartment, I did not know who to call. A friend recommended M B Kiser Heating & Air Conditioning. When I called, they actually sent out a technician the same day. He was very friendly and courteous. After he examined the situation, it turned out that we needed the whole downstairs unit replaced. I got scared of the cost, but M B Kiser was very reasonable with their pricing. They replaced the unit that very week, and we could finally live in the downstairs of our house again: for weeks in a raw, we ran upstairs the moment we entered the house. The unit has been working well ever since. I recommend M B Kiser Heating & Air Conditioning to anyone because they are not only good at what they do, but they also provide great customer service. Two thumbs up. read more

these guys got me out the bind. Being in the business myself, you cant just be with ac for a very long time. WE waited for the right time and when the weather cooled of they swapped the units out. it was done with in hours. It looks like it took days to prepare, but execution was flawless. Crane showed up, street was closed, new unit arrived all within 15 minutes. The tech was on the roof at 6 am getting the old unit disconnected and than bam !!! just like that it was done! I did not pick the cheapest bid on the job ( never know what you going to get with those guys) and did not pick the highest for the same reason. I went with the middle bid from Kiser. Permits, crane all services were described with no hidden agendas. Thanks guys. It was not my first AC swap but defiantly the best to watch. I hope that I never have to do it again, but things get old. read more

I recently had M.B. Kiser service my AC after it failed on a hot night. I called the next morning; they were very courteous as I made the appointment which I was able to get the same day. My service tech, John was prompt, polite, very knowledgeable and was able to pinpoint my problems quickly. The service was much less involved (and costly) than I had feared, so I was very pleased. I had thought I might be due for a new condensing unit. John was frank, honest, and assured me I didn't need it at this time. I mentioned that I was relieved and he said that Kiser isn't in the business of up-selling; just good, honest, proper service. I had used Kiser in the past at another location; I'm glad I went with my gut to continue with Kiser. Thank y'all! read more

My ac wasn't working so called M B Kiser Heating & Air Conditioning and serviceman came out the same day fixed the problem at a very reasonable price , we will be using them again in the future Few years later my AC stopped working again This company had a service tech call me back withing 15 minutes of calling them. Tech was able to talk me through the issue I was having, service was not even required. This saved me a lot of money right at Christmas time when it counts the most. This time I did not need service, but I know if I ever need service of any kind in the future, this will be the first place I call. read more

Dear Richard, This past week I was surprised to learn that Mazen has retired after so many years with Kiser. He was so special. Having said that. I can't resist dropping you a note about our current service rep. We have now worked with Clint on a number of occasions and are duly impressed. As I'm sure you know he is a first rate professional and a class representative of your organization. read more

I have been using Kiser for my A/C repair for the last few years. I recently called Kiser because my A/C wasn't blowing any cold air, and the temperature was about 86 degrees inside my house. After about an hour Clint came and fixed my problem in minutes. He changed the filter and replaced a bad capacitor on my outside A/C unit. This is outstanding customer service. Thanks again. read more

Great service and professionalism!!! Jose came out early on a Sunday morning in August to fix my AC. He went above and beyond what was required for this service call and was extremely professional. People like Jose Cruz are the reason we continually use MB Kiser for my air conditioning and heating needs. read more

I hired M B Kiser to replace a 1.5 ton unit in my condo. Everyone involved did an excellent job. They were professional, courteous, and on time. They even fixed some broken ductwork that was not part of the original quote. Workmanship was top notch. I highly recommend these guys. read more

Well we used them twice and both time were happy with the price and work that was done.