If I could give this company a negative star I totally would don't go Here !!!!! You will get…read moreripped off. They will take your money and if you want cancel they won't even call you back for a whole week or 10 days. Please don't go to Blanca or Ernesto they work together. It's only two people in the inside of the office and they will rip you off.,!!! They did not explain clearly that you need to buy the more expensive insurance if you want your money back which was never explained to me only told me about the $183 insurance now once I wanted to cancel they say I I should've bought the one for $400 insurance scam artists!!! Which was never explained to me and they told me that they sent to me an email which was a lie !! Stole my $589 dollars!! They will take your money they have a scam going please be beware of this place. Stay Away !!!!!!

I have been working with Blanca Rodriguez with prescription for 18 years. We've been almost all…read moreover the world with her. She finds the best prices best flights best and is there when trouble happens when you're in a foreign country. I have been on the phone with her when it was two in the morning for her when there was a hiccup in Europe for us and she was there. I highly recommend that you contact them for any of your travels.

If I could give a Zero rating I would. I told Marianita to book a trip to Zurich and Lake Como for…read moremy boss. I gave her all the information she needed to book the trip and two weeks went by without a word from her. Every time I tried contacting her she was unresponsive for two whole weeks. When I finally spoke with her she recommended I find another travel agency. I finally ended up booking the trip myself and because of her delays the trip ended up costing thousands of dollars more. I do not recommend this company!!!

Michael's Travel has been in business for many years and they also host yearly travel shows. They…read morehave knowledgeable, friendly and professional travel counsellors who will make your tavel a life long memorable experience.

I booked our vacation to Costa Rica through AAA who use Pleasant Holidays. The details on the…read moreitinerary were deceptive and vastly over embellished. The hotel was unsanitary (room was dirty with stained sheets, soiled furniture, and mold throughout the bathroom). The hotel property was unsafe (blatant prostitution activity) and no security staff. We attempted to contact Pleasant Holidays during the trip via phone and email but was unable to reach anyone. I attempted to contact a representative from Pleasant Holidays after returning home from our trip and have never received a single response to any of the multiple emails that we sent the company. We feel the lack of support, communication, and transparency from Pleasant Holidays severely diminished our vacation and tarnished a once in a lifetime experience for us. We know that there is nothing that can change what happened to us, but I am writing this review in hopes of preventing other travelers from enduring the same disappointment and being treated with the same disregard as we have been. I will never do business with Pleasant Holidays and recommend that you do your research and review other customer's experiences before purchasing any travel services through Pleasant Holidays. Sincerely, Bill W.

I booked a flight through this agency months ago. When you book month long vacation, one would…read moreexpect to have the quickest flight home prioritized. Especially on a common, regular flight such as one between Phoenix and Milwaukee. American Airlines is trying it's best to keep air under it's wings and has made headlines for all the wrong reasons lately. For spending as much money as I did on my trip, I expected to have a convenient, comfortable trip home. Instead, Ive been genuinely bewildered and disappointed as I wait through a ten hour layover on my way home from Hawaii. I trusted Pleasant Holidays to set up a "pleasant" travel experience. It's been an exhausting, uncomfortable trip back home and I have more trust in myself then their employees to avoid failing, miserable airlines such as American. This bs could've been avoided and I've learned my lesson!

I left messages for Laura Gilbard. I didn't receive a return phone call…read more Update: Unfortunately, I think that Laura had an incorrect contact number for me. I totally appreciate her follow up on Yelp to me. Navigating airlines, hotels and day tours for outside of the U.S. is overwhelming for this over 65 yr old...

Planning a full on trip during wedding planning was the last thing my husband and I wanted to worry…read moreabout. So, Laura planned our DREAM honeymoon to Jamaica! We had no idea what to do, where to stay, or where to visit during our trip, so Laura was an absolute Godsend!!! She was so quick during the process and updates for our trip. She gave us all of the travel and covid-19 regulation information for our trip, and made the process so easy. We had the most magical and stress-free honeymoon all thanks to Laura. We 100% recommend utilizing her services for all of your travel needs because we definitely will be in touch with her again soon! Also, the rooms and packages she booked us??? AMAZING!!!!! She is a honeymoon expert!!

I have used Roam Travel to book our corporate sales award trip for the past several years and they…read morehave recommended wonderful, unique places that provide excellent customer service. No matter where you want to go, they have great resorts and excursion recommendations that you won't want to miss! You can't go wrong choosing Roam Travel Company to help you plan your next memorable getaway.

We just returned from two wonderful weeks in Portugal and Greece. Charlotte was an outstanding…read moretravel agent. She planned everything from beginning to end and our drivers and guides were outstanding. Everything went off without any issues. She is very responsive and available at all times. We will definitely work with her on our next vacations. Her App is also incredible and you always know what's happening. JP

Dana is wonderful. She helped us book our cruise along with hotels and two weeks before the trip,…read morethe airline "lost" our reservation. Dana made quick work of it, got us into Europe early and booked everything in plenty of time. All documents were accurate, she stood by her ethics and helped us with the trip of a lifetime. 5 STARS!! Will use her for all my future trips.

From the owner: Full service travel agency with specialties in cruise, river cruise, all-inclusive vacation…read moreresorts, ski resorts, Hawaiian holidays, group trips, family reunions, fundraising cruise, fundraising trips, raffle a vacation, African safari, Europe, Mexico, Caribbean, South America, Cuba, Galapagos, Asia, Australia, New Zealand and West Coast and Baja and Caribbean getaways. My vendors include: Princess, Royal Caribbean, Celebrity, Disney, Viking, Ama Waterways, Avalon, Globus, Norwegian Cruise Line, Holland America, Trafalgar, Gate 1, Tauk, Fathom, Rocky Mountaineer, Crystal, Cunard, Club Med and Sandals. Viking River Cruise Specialist offering $200 gift certificate for any Viking Cruise booking. Cuba specialist, booking a group for June 2017.

There really is no better travel agent than Cathy Kroll!…read more She's passionate, worldly, knowledgeable, extremely "into you having THEE BEST trip", and works tirelessly to make sure everything works out perfectly! She will always go the extra mile for her clients no matter what! Not only have I known her for 38 years, but I have taken trips through her. And I honestly can say she is one of a kind! You will not be sorry if you book through her, she's worth every penny!

I have not used a travel agent to plan a trip in decades (William Shatner has handled the majority…read moreof my bookings), but when it came to traveling to two countries I had never visited, a friend suggested Cathy Kroll as she had been to Ireland and Scotland (and apparently the rest of the globe) on several occasions. I thought I would receive some good hotel and tour recommendations, but what I received was much more valuable. At every hotel/B&B/Castle we stayed in we received upgrades (free breakfast/ larger rooms with 5-Star views/ complementary massages, etc...) that were worth at least $2,000 when added up (although it is hard to put a price on some of the views). Also to my surprise, our airfare was lower than what we had found using various travel websites. Cathy met with us several times before our trip to insure she had covered all of our needs and then tracked us during our travels to insure we were receiving all of the extra perks, and upon our return she inquired as to any changes we would suggest to the itinerary she suggested. I would highly recommend Cathy to anyone planning a trip and will be using her on all future trips!!!

Cindy Cromwell helped me plan my honeymoon and did an amazing job! We went to Oahu and Maui. She…read morewas always professional, knew exactly who i was, and all her responses prompt. They sent us all our documents- it was so nice having everything done so smoothly. When we encountered an issue with the hotel we were staying at in Oahu-that was the hotels fault- she was able to fix it right away. This is a great agency to go through because they have tons of partnerships with various hotels where you get great breakfast packages included. We really enjoyed the included brunches we received with our stay. I will definitely come back here when planning my next trip.

We came here on a reccomendation to plan a trip to Italy. The team is enthusiastic,knowledgeable…read moreand reliable.We did pay for the service but are happy to do so to avoid any disasters when we go. Our agent Carolyn has answered all my (stupid) questions with inside information and patience. The trip is a ways off I will update the review accordingly when we return.