Very lowkey LIQOUR spot…read more It's definitely a good spot you wanna go to for some booze. Very clean place. The staff was pretty cool friendly and helpful. My first time here and they make you feel welcomed. Very good variety of drinks I'll be back when I'm in the area it's just nice in there and big selection.

I live in Lake Balboa and have been a customer at Vintage since they were the Wine & Liquor Depot…read more I've always been grateful to have a store in my neighborhood with a wide variety of options and a knowledgeable staff. Unfortunately, tonight I had a bad experience at the store. I usually go there for craft beers. But a couple months ago I stocked up on some white wines. One of them described itself as light and crisp on the back of the bottle, which is in our taste wheelhouse. Well, we've had the bottle for a couple months and when we opened it last night it was a deep golden brownish color and the nose immediately let us know that the wine had turned. I poured the glass back in the bottle and put it back in the fridge. This evening I came into Vintage with the bottle and saw two staff members. One of whom I'd dealt with multiple times. They were watching the World Cup game on their TV monitor. I greeted them with a friendly hello and inquired about the game. Then I told them that I'd purchased a bottle of wine that had turned and asked if I could be credited. I didn't have the receipt but I'm on their points program and I knew they'd have a record of the sale. The person I'd dealt with before shot a look to their co-worker as if it was an odd request. But the look on their faces said they thought I might be trying to get something over on them. They went on to let me know that they have a zero return policy on alcohol. I told them I understood but that they sell expensive wine and surely if someone spent a lot of money on a bottle and it had turned that they would take the product back. The response I got honestly made me feel like they didn't understand the concept of a wine "turning". They suggested it might be accommodated in the form of wiring me money but it needed further approval. I told them to forget about it. To keep my wine and the money. It wasn't the money it was the poor customer service. I paid for my beer and left. I wouldn't have minded them getting clarification from a manager on the issue. But the vibe that was given back to me was that my request was not legit. Earlier I said that I appreciated their knowledgeable staff. But there has been some turnover in recent months and the people I used to rely on for suggestions haven't been there in quite some time. If your staff is educated enough to know the zero-return policy they should be educated enough to know that some wines go bad and that customers aren't being difficult for returning the bottle. Sadly, they've lost my business.

Great store. Great prices. I get all my tequila there. Staff is very knowledgable…read more. Also the score and Irish whiskey are very complete. Go and try it out.

It's tradition to play Black Friday poker at my buddy's place down the street. I always stop here…read moreto stock up on booze and snacks before the game. The staff is always friendly and helpful. They used to be Green Jug Liquor and I have been a customer since the 70's. Good selection and decent prices.

A lovely young woman named Sam was incredibly helpful in assisting me with my wine selection. She…read morepossesses all the qualities of a truly friendly and excellent salesperson. The shop itself is also quite nice, offering a good variety of products--including a great selection of chocolates. Have a wonderful day!

First experience at this location was excellent . Sam was very helpful throughout my visit here…read more Sam went above and beyond and recommended drinks I didn't even know existed, definitely coming back!

DO NOT GO HERE! The workers are extremely rude KNOW they are selling fake items ( puffs). I did the…read moreauthorization right in front of him to show that it was not athletic and he just looked at me and said it wasn't his problem. He knew he was selling me a fake product and wouldn't replace or refund my money. Such a scam! Avoid this dump!

I have lived in this area and shopped at this liquor distribution for nearly 4.5 years but NEVER…read moreAGAIN!! The young stalky narcissist kid ( maybe early twenties) they have working in the afternoons/evenings is very rude and condescending, and nothing short of a dick. He's refused to take my money on two occasions not cause it was fake or damaged or of foreign region NO ..in his word verbatim "we don't take that kind of money" like wtf ?!? The first of which the were golden dollar coins(from the car wash) , he grotesquely let me know how my money was basically no Good and it's wasn't excepted... that was in Early Feb This afternoon I finally stopped by after months of not frequenting this "Small" liqour distribution(due its inconsiderate nature towards me in the last incident I previously mentioned) and there was the "King of Nothing" in all his arrogance again at the counter but I payed him no mind and I purchased a PB lottery ticket with one of my $2bills as he takes the money and gives me the ticket he proceeds to open the register to put the moneys away and I ask for change (to get my car wash on) HE AGAIN gives me this Fucked up attitude and says once again "We Don't take these" and smugly suggest "I should be happy he accepted it this time" like WTF enough is enough. If you don't deal with legal tender in all it's denominations get your ass out of the customer service business, it's not like I'm not handing you illegal currency or dilapidated bills, not to mention we damn sure don't need another Liqour store around here. Either way the dollar coins were quite clean , and all my $2 bills are in numerical sequence straight from the bank ... so there is no reason I should be ostracized when I've given thousand of dollar over the years to this establishment. This is coming from a long time customer if your reading or have read this you need to get your shit together and remember we the community are keep you in business , I will be filling a report of discrimination with the better business bureau and the highest authority.. smh

If you are a person of color I would not suggest going here. My customer experience was horrible…read more I was watched the whole time and when I asked about a particular drink I was met with micro aggressions of how "cheap" of a drink it was and how they don't sell "cheap" liquor. They were rude to me and I left feeling unwelcome. It's a shame since I live so close by this establishment just to be treated like an outsider who doesn't belong.

I may not find something every time I stop by for a visit, but there's plenty to look through and I…read morecan appreciate that they carry some craft beers. There's also snacks, candy, ice cream... a one-stop shop for the munchies or late evening cravings. Expect plenty of wine and all kinds of alcohol. Service is helpful and can give you recommendations based on your interests, too. The place is small and just off of Ventura Blvd in Encino. There's a couple of parking spots out front or else on the side.

huge selection...knowledgeable and helpful staff............................................read more

We love Woodland Hills Wine Company. My wife and I go here every Saturday now for their weekly…read morewine tastings. The staff is terrific and I want to call out to Jared, Trevor and Tara. They always have a terrific theme and lineup of wines and we usually purchase at least one bottle. Jared, Trevor and Tara are a wealth of information and are always so patient with my wife and I. They ALWAYS provide excellent customer service! Again We love Woodland Hills Wine Company!

The newest TJs to hit the Valley…read more There is plenty of parking underneath the plaza or if you will be in and out very quickly and get lucky park on the street. The store itself is very spacious which is a plus and, as always, the employees are very friendly. They are stocked really well, but could be the time of day I come.

Love how close this location is to me and that I can literally walk there. They do have a parking…read moregarage in the back and I believe the first 90 min is free. There is also street meter parking but it's a busy street and that's harder to find. This location is on the bigger side, you don't feel cramped and there is a lot of walking room. The aisles are neat and organized. I always see employees restocking the food shelves with fresh products. And for me service has always been amazing. Everyone is extremely friendly and ready to help. Hopefully things stay this way as years go by!

Located on a nice conspicuous corner on Ventura, Encino Park may not be a charming neighborhood…read morewine merchant, but it will certainly do in a pinch. The parking lot is teeny tiny, but parking isn't really an issue. The interior is clean and spacious, with walls lined with booze and isled aisles stocked with standard convenience store fare. I hope they have security cameras, because the staff appears to consist of one guy at the register. This one guy was helpful, though, offering guidance when I walked in and thus dispelling some of the convenience store feel of the place. I wanted a nice cabernet sauvignon and he pointed me in the right direction. Wines are divided by type, and prices are prominently displayed. Some bottles are accompanied by tags of special recommendation, complete with tasting notes for shortcut shopping (my choice, a Sterling Vineyard 2004 going for $29.99 - quick internet search says this is more or less a standard price - was fruity and would pair with most cheeses and strong lamb and beef flavors). This isn't a destination shop by any means, but it's got a reasonable selection of alcohol (besides wine, they carry plenty of beer and all your standard liquors) and a friendly if meager staff. Sketchiness factor is extremely low, and yes, bless them, I got carded. I approve.

Great location (On ventura, by a Carl's Jr, Aroma, etc etc) and a great convenience store... Nice…read moreand specious and friendly staff... I really like this place because it's open late, There's rolling tobacco and accessories available and the best thing is that sometimes there's great ALE on sale, I actually found OLD SPECKLE HEN here, which is YUM YUM Can't really ask for more so.. 5 stars :)