I just recently bought a 2010 Saab 93x from them, and I am not satisfied whatsoever with my…read morepurchase. The description of the car was as follows: "This car is being sold AS-IS! Runs and Drives Nice, Heated Leather, Sunroof, Power Windows, Mirrors, Locks, Seats, Cruise Control, Aftermarket Radio with Wireless Apple CarPlay/ Android Auto, Nice Tires, a great deal you do not want to pass up!" Mind you, I'm well are it says "Sold as is". When I got to the shop, it had a March 2026 inspection sticker on it that was from that shop as I was told. He then proceeded to inform me that the sticker would be scraped because it didn't pass emissions for a code "P0128" which is the engines coolant temperature is below the normal regulating temperature. Easy fix, had done this on my last Saab so was not worried about it whatsoever. I had asked the worker at least 5 times if that was the code he pulled and he said yes. 2 days later, I come to find out after taking it to get a proper inspection done by me, that it actually was the engine code P0463, which involved the fuel level circuit reading "high voltage" which is a LOT more of an extensive and EXPENSIVE job to repair. If he had just been honest and straight up about the actual code, I wouldn't have bothered with this car knowing how much of a pain in the ass that code takes to fix. If you plan on buying a car from there, make sure you bring a reader to check for any engine codes, and DO NOT just take his word for accountability. If I could leave ZERO stars I would.

You want a good mechanic? Try Derry Auto Service!…read moreDo you want a mechanic that you can trust? Reasonable prices are not a myth! Look no farther than Derry Auto Service

This guy is a rip off buyer beware !!! I was looking at an add posted they had posted for a car I…read morewas interested in . The add clearly said the car was in great condition and for the price off 3000$ it would come inspected and with a 20 day plate . I called the man/owner (maybe ?) And asked him about the car and he told me the car was really nice and that I should come take a look at it . So I drove over 45 mins away to see this car. Looking at the add and the price of the car I expected it not to be the best looking car but when I got there it was bad . The whole side of the car had ben side swiped but for the price maybe I would have dealt with this .after further inspection it had a lot of problems. The exhaust on the car was jimmy rigged together with cheap clamps and it was load. the car was idling very high and all the tires were bald . When I asked the sales man about these thing he told me it was a great car just needs tire and if I wanted for and extra 500$ he would replace them . Then I asked him how it would pass inspection like that and he told me that the price of the car was 3500 if I wanted it to come with 20 day plates or pass inspection. The add clearly say for 3000 it came with a plate and inspection . I just don't understand why car dealers have to be so shady. Why not just tell people the problems the car has so they don't waste there time and why post false advertisement. It not right and I just wouldn't want someone who doesn't know a lot about cars get ripped off by this guy . Ps they changed the name of the dealership it's called premium auto house now

Buyer Beware!!!!…read more Bought a F250 from them. According to the salesman, the truck had one issue with it, that they would fix, but besides that the truck was solid. After weeks working with the dealer, on bad part after bad part, engine lights coming on, and service lights coming on. The dealer said it was fixed, and everything should be good to go. The next day the engine blew on the truck. Talked to the owner (Derek) about the issue, and he said he would look into it and call me back. Asked if I had bought the warranty, "which was never offered to me when I bought the truck.." Been 2 weeks now, he never has call back. Called there several times and no one answers now... One of the worst experiences that I have ever had with a used car dealer..

I am a COVID Nurse who travels. I rely on a car that will be reliable and ready to take me to work…read more I called and received a free estimate performed in a very TIMELY polite manner. Jim & John run a tight ship, great customer service, friendly and what I rarely see TRUSTWORTHY. Car drives well after an axle repair. About John, every networked, can obtain parts with a 3 year 36K warranty to be shipped in right away (next day). He provides a warranty through TechNet so if I am far away and the part would fail, I can still get the part covered within the warranty period by Technet. Garage is clean, quiet, safe neighborhood, well lit, secure just down the street from the Police Station! What a great relief to have such excellent customer service at a FAIR price. Kudos and many thanks to JVK Auto Service and Sales.

I recently started going to JVK, based on a recommendation from a friend. I am very happy with…read moretheir professionalism, and service. It is refreshing that Jon and his techs are very honest, and transparent- providing clear proof of problems and costs.

saw a vehicle advertised on craigslist and facebook, the description talked it up like it was…read moreprestige. "SUPER CLEAN!", etc. i show up, the vehicle is parked under a tree, dirty with fallen leaves all over it (covering a speckled hood down to metal) and other defects. salesman SEEMS like an awesome guy.... tells me nothings wrong with the vehicle, points out a "no big deal" flaw on the bumper that actually is a big deal if it were to be replaced. i bought the vehicle, and regret it. this was a year ago when NH still required state inspections, which scares me as to what used car dealers will sell now that stickers aren't required the sticker came from a place down the street, and the vehicle absolutely should have passed state inspection. three months later on my bday i have to renew the sticker, find out the car needs $2,000+ in repairs. just an absolute nightmare, overpriced even by "wholesale" standards. avoid this place

BEWARE Total SCAM ARTISTS!!! we bought a van and it did not even last a week and needed a new…read moreengine & they would not help at all!!! Also represented himself as a Massachusetts dealer on Facebook marketplace but did all the paperwork in NH in order to sell "AS IS" which is not allowed in MA. We dealt with Hasam "Sammy" stay away from this place!!

Bought a 2008 Hyundai Santa fe, back in January 2024. He was asking $5,500 for it, and I talked him…read moredown about $500 - $700. I went the week prior to picking it up, checked it out, was unsure of it. And then thought about it and a week later, I went back and handed him my debit card and purchased the vehicle. I brought it to my mechanic and it only needed a couple of items for inspection, not bad at all! It was a cheap fix! I am proud to say, as I type this out, 15 months later, the vehicle is on the road still and runs like a top! I absolutely fell in love with my vehicle I purchased from these folks. I put new tires on, about 5 months ago, new pads all the way around, all routine maintenance items. The engine is solid, transmission is solid, no rough idling, nothing. I change the oil every few months, no complaints here! I can't say I would take these chances again, by buying another one. But the one I bought from them, I absolutely love!

Sold me a car for 5 almost 6 grand and it didn't have a catalytic converter and the breaks were…read morerusted out needed almost 4 grand in repairs I do not recommend at all

I bought my first car off Jim and he was amazing, I've had the car since. But I went back to buy…read moreanother car years later and I dealt with Justin but he was dismissive and rude.

I bought a 2015 Suburu Impreza with 71K miles on it, from Justin. It was from a dealer in MA. It…read moreneeded a ball joint, a tire and exhaust repair, which they did under warranty. Don't go expecting them to do your job as a buyer, understand what you're buying and what typically goes bad. Understand that you're buying a used car and they're very professional. They do volume sales - 100's of cars, 1 mechanic's bay - do the math. If you don't know, bring someone who does.