I have been going here for years and all I gotta say is the service is phenomenal and they will do…read morewhatever they can to help you out and make sure that your needs are fully met! I also bought my first car from them back in high school and had absolutely no problems for years with this car! Not to mention if you have to make an appointment last minute, they try their best to fit you into their schedule!

Bill and Steve are awesome service advisors . The service technicians are well trained and…read morecertified . I have never left there service department feeling I was over charged or disappointed. I have bought a couple of cars there and the same nothing but great service . I have been a customer there for approximately 30 years from the first car I bought there

Honest and decent family business. Professional and knowledgeable mechanics and staff. Have been a…read morecustomer for 25 years

OUTSTANDING SERVICE!!!! With all the snow fall the heat…read moreshield bent and dragging. I stopped by to see if they could do something to fix it before I went to work. They took it in immediately did a repair and now I am off to work. FANTASTIC SERVICE!!!!!!!!

I can't say enough good things about this dealership. From the moment I walked in, I felt like I…read morewas in good hands. They worked with me on pricing and helped me find a gorgeous, one-owner vehicle that I absolutely love. What really sets them apart is their honesty, kindness, and down-to-earth approach--this is a small, family-run business that truly cares about their customers. They only sell top-of-the-line used cars at fair prices, and it shows. I even had the chance to hear them live during an auction, and I was blown away by how knowledgeable and professional they were. These folks really know what they're doing! Another huge plus: they offer low-cost repairs for their customers going forward, which gives me so much peace of mind. It's rare to find a dealership that stands by their vehicles and their customers like this. If you're looking for a trustworthy, experienced, and genuinely caring team to help you find your next car, this is the place. I left feeling like a valued customer--and a very happy one at that!

Great customer service and a good number of vehicles available. Some pretty good financing if…read moreneeded. I would definitely recommend them.

Fantastic service for my Mercedes and GMC Terrain . Skilled mechanics and honest service for a good…read moreprice

Great experience..I would highly recommend going to Turnpike Auto...Jin was very honest and…read morehelpful...I love my new/used car...happily satisfied customer

Such a seamless experience. The sales people were incredibly friendly, knowledgeable and helpful,…read moreand also were not pushy in the slightest. Great experience!

Beware - this dealership withheld our $1,000 deposit after promising a refund!!!…read more We were told our $1,000 deposit to do a test drive and a pre-purchase inspection would be fully refunded if we decided not to buy the car. The inspection turned up more maintenance needs than we expected, plus an undisclosed tire sensor issue and no maintenance history at all on the vehicle, so we decided to pass. Now the owner won't give us our deposit back. When he called to talk about it, he tried to discredit the report saying everything the inspection found was "just maintenance" and that it exceeded manufacturer recommendations, but I put more stock in an independent inspection than the guy who's trying to close the deal. When I said I still wasn't comfortable to go forward he switched up and said that deposits are non-refundable unless the inspection finds something major. That is not what we were told when we were asked to pay it. He's now trying to say he's going to comb through the security footage to prove we were told something we weren't to get me to let him keep our $1,000 that we were told we'd get back. I've read other reviews on here with a similar complaint, people told their deposit was refundable and then given a new excuse when it came time to actually get it back so apparently this is something they do. It's a shame I have to write this review because our salesman Stan was great, patient and accommodating, even stayed a few minutes after closing so we didn't have to wait outside in the rain for our Uber. But after this, I wouldn't trust this dealership with a deposit or a car purchase for that matter. This feels criminal, we'll definitely be disputing this through our credit card company and reporting it to the Better Business Bureau.

I spent nearly $800. at this repair shop for preventative maintenance. A knocking sound in the…read morefront steering. Peter, the owner suggested front brakes and a passenger ball joint. I had the repairs done. The ball joint COMPLETELY let go right after the repair. I WILL ADD PICTURES FOR YOUR CONSIDERATION PRIOR TO CHOOSING THIS BUSINESS. I was reimbursed a total of $300. This, despite $2,700 estimate for repairs to the body directly resulting from this incident. I have to have suspension repairs before I can sell the vehicle. This is the most dangerous and disappointing experience I have ever had with any auto repair shop and had the displeasure of having to deal with an unscrupulous business, inept, neglectful repair shop.

My fiancé's 2019 Chevy Equinox had a warranty repair. We were sent to Pep Boys as the closest…read morein-network shop. As soon as my fiancé mentioned that it wasn't an out-of-pocket job, the manager insulted her, insisted that the brake and engine problems were "User error" and minor. He then called the warranty provider to have the claim denied out of spite. I called the warranty provider and was referred to Riverside Garage where the Equinox was diagnosed and fully repaired in 24hrs by an amazing mechanic who went to bat for us on the warranty. Turns out that the "minor user error" problems were the result of a vacuum pump that had literally exploded into 30 pieces, making the vehicle extremely dangerous to drive. Long story short, Riverside Garage is fast, friendly, and extremely professional, and warranty or no, its worth the drive to Haverhill, MA to have the work done right. And now they have customers for life, unlike Pep Boys. A+

Love this place. I feel one of the most important thinks in…read morelife is to have a car mechanic you trust. Helps with piece of mind. So good

When I moved here a checked yelp for car repair. This was a…read moretop scorer . So three years and my trust in this place is very high. Most important in life mechanic you trust.

I recently purchased a 2017 Toyota Tacoma from Metropolis Auto in Pelham, NH, and the entire…read moreexperience was refreshingly smooth and transparent from beginning to end. From my initial email inquiry to driving the truck home, communication was clear, expectations were well-set, and there was absolutely no pressure or pricing games. Corin was a pleasure to work with and did an excellent job walking me through the various trims and options, with thoughtful attention to what would be best for New Hampshire winters and my daily driving in Massachusetts. He focused on practicality rather than upselling, which I really appreciated. The out-the-door price we agreed on in advance matched the final paperwork exactly--no hidden documentation fees or last-minute add-ons. On pickup day, the truck was fully detailed, inspected, and ready right on schedule. Corin also took extra time to go over features and controls and made sure all of my questions were answered before I left. A quick follow-up from the owner, Damon, afterward to ensure everything was going well was a great final touch and showed a genuine commitment to customer satisfaction beyond the sale. I wouldn't hesitate to return to Metropolis Auto for a future purchase and would highly recommend them to anyone looking for a straightforward, stress-free buying experience without the usual dealership hassles.

I brought my car to a local shop in Penacook, NH and they told me it needed $1600 worth of brake…read morerepairs. I had the car towed to Metropolis to have them take a look. They fixed the brake issue for $250. I have no background in auto repair so it is important to find a shop you can trust. Metropolis is a place you can trust. They will give you an honest estimate and won't scam you like some other places. The shop is 45 minutes away from where I live but is well worth the trip. I highly recommend this place for anyone that needs auto repairs.