I needed pool service pretty immediately after the rains in November and Japi was among the first…read moreto call me back and provide a time for me. He is very thorough, and knows his pools. He is responsive and even answers all of my dumb questions (I am a first-time pool owner). Prices are in line with the industry average, but he truly cares about the pool and does a good job every week! The proof is the report that he sends with each service with pics!

We feel incredibly lucky that we happened to meet Japi as he was leaving our neighbor's pool one…read moreday -- it was honestly the best stroke of luck for our home. From day one, he has treated our pool with the same care and pride as if it were his own, and we are beyond thankful for his service. Every single week, he sends a detailed email outlining exactly what he completed, the status of our chemical levels, whether anything was added, and even how long we should wait before swimming. He also includes a picture of our pool after he's finished, which always gives us such peace of mind. It's rare these days to find someone who is not only so thorough, but who genuinely wants you to feel informed and confident about the care your pool is receiving. Our pool has never looked better, but more importantly, we trust Japi completely. His consistency, kindness, and dedication mean so much to us, and it shows in every visit. If you're looking for someone who will take care of your pool with honesty, heart, and true professionalism, we cannot recommend Japi and GP&A Pool Services enough. They've been an absolute blessing to us.

Amazing customer service, very responsive and friendly. I would highly recommend…read more When I thought there was an issue with the service he came out , no questions asked and made sure everything was working properly. Everything turned out okay but the fact that he took the time made me feel better.

I will never see the name Texas Native Aquatics and not relive the trauma they have caused. Let me…read moretell you about it. The previous owners of our home did not care for the pool, so after many years of trying to find the right person for the job, we thought Ryan would be our savior; boy, were we wrong. Things started off great! My husband found him on YELP with a high 4-star rating back in December 2024. Ryan was eager and appeared excited to bring our pool back to life. Ryan and Team started working on our pool February 2025. I mean, this guy is over communicating at this point. Keeping us updated on when they were coming out to the house and what materials were being purchased & so forth. We were indeed pleased. Our first biggest mistake, we paid him in full in April 2025. Ryan immediately stopped accepting our calls and stopped replying to text messages. We were out of $12,000! Thank the Lord we paid with a CC, so we took it up with our bank, but it wasn't easy. In June 2025, we were told by our bank that Ryan submitted pictures of a completed pool---claiming it was OUR pool. As a result, the ruling was ruled in Ryan's favor, not ours. We were in complete shock; utter devastation. FULL TRANSPARANCY POST NEXT: The stress was unimaginable. I stopped eating, my hair began to fall out, and I was so filled with anxiety, I could barely work. Texas Native Aquatics put such a severe strain on our lives, but my hurt turned into anger, AND WE FOUGHT BACK. We were not going to accept this! We took even more photos and gathered even more text messages to prove our case. It took hours upon hours to put the evidence together, but the hard work paid off. The claim was reopened and TODAY, the bank ruled in our favor. Today is September 16, 2025, and our pool is still unusable. It's been drained for 7 months---which can lead to more serious issues. We've declined hosting family events, friend get-togethers and birthday parties for our nephews all due to our pool condition and the pain/suffering Ryan Williams has caused. Feel free to visit his google and yelp page---as you can see, we are not the first to write about being taken advantage of. And as of recently, his ratings have declined. I am truly fearful for this guy because if he continues this type of practice, then he might end up working for the wrong client and he will be out a lot more than he is now. Lucky for him, he got a nice couple I ABSOLUTELY DO NOT RECOMMEND RYAN WILLIAMS AND TEXAS NATIVE ACQUATICS.

We purchase a hot tub after we did business on a pool. The tub is awesome and so relaxing after a…read morelong day. We long the quality of the product and how well it keeps the heat even when the cover is off when the family and grandkids get in. We found the pricing to be a great value and better than others that we had search.

would give them zero stars if I could. Trust me you do not ever want to deal or do business with…read morethis company. They don't care about their customers they don't care about their workmanship really they don't even know what they're doing. I cannot stress enough, how unprofessional this company is. They replaced my liner just about a month ago maybe six weeks and the liner is coming apart. The clips have come off the bead I've had to put in a Better Business Bureau complaint . They don't answer their phones. I placed a Better Business Bureau complaint because they took money off of what I paid them saying that they did groundwork when I never asked them to do groundwork as well as charging multiple trips when they are the ones that came out to try to replace the liner and said that it was not warm enough, which me as a consumer I have no idea about stuff like that so that is on them. And most recently today, this is the message, that they sent me Todayafter me trying to get a hold of them about fixing their poor workmanship Mr. Wilcox, After further review of the false allegations we received, we have chosen to not to do any further business with you. We have sent over to the BBB the continuous harassment of your phone calls all morning along with the date of your liner change and that you do not have a warranty. Your liner change was done in May. At this time, you will need to find another installation company that will work with you. Any further attempt of communication along with any further false allegations against this company will not be tolerated. Management North Texas Pool Installation They don't take ownership they just try to accuse somebody of making false allegations when everything is 100% accurate. I can't wait to see how they try to respond to this and say it wasn't them they didn't do anything. They don't stand by their work. They told me a bead liner was more secure but it just barely sits in a track. They didn't put bead lock in to keep it secure. They clearly just wanted more money.

We contacted Derek for a remodel on our pool and couldn't be happier. They fixed things we thought…read morewere irreparable and the new plaster and tile look amazing. Recommend 10 out of 10

From the owner: Aqua Architects isn’t your average pool builder — we’re a design-driven, detail-obsessed team that…read moretreats every project like a personal masterpiece. We don’t mass-produce pools. We craft custom outdoor spaces that elevate your home, enhance your lifestyle, and reflect your vision. Based in the DFW Metroplex, we’re a small, hands-on team that walks you through every phase — from design to dig to the final drop of water — with clarity and care. You dream it. We build it. The right way.

i was doing a complete start up of our swimming pool and the water was turning green before I could…read moreget it full enough to run the pool pump. I called them and Lance made a special stop to help me with it! The pool was crystal clear after that and it has been perfect ever since! He keeps a good check on everything for a reasonable price! I totally and highly recommend this pool service! They've exceeded all expectations! Anthony M.

Whenever I have a problem with my pool, I call Lance at Certified Pools of Eustace, Texas. They…read morealways respond promptly repair the problem immediately. Two years ago, I had an electrical problem with my pool equipment. Lance came out later that day, made the repair, and had my pool back and running in less than 30 minutes. Yesterday, I called Certified Pools because the heater on my spa was not working. I left a message but Debbie called me back within 10 minutes. She scheduled an appointment for the following day. Sure enough, Lance showed up right away and had the heater going within 30 minutes. If you need someone to repair or just service your equipment, you can't find a better, more reliable company than Certified Pools.

William got back to me right away, and I didn't even place the ad until later last night. He was…read morevery nice, professional, and answered all my questions. Very efficient! Great customer service! Enthusiastic, with a great attitude! He came by early afternoon today. He diagnosed the problem, cleaned the pool perfectly, and taught me a few things also! He was helpful in every way! And, the pool looked gorgeous! He is so nice, and he knows exactly what he's doing! You won't go wrong hiring him! If I didn't already have a good pool man, I would have hired him today.

From the owner: Howdy! Is your pool ready for the Texas heat? Don't let pool chores ruin your weekend. The friendly…read morepros at Tex Mex Pool Care are here to handle all your pool cleaning and maintenance needs, so you can just relax and enjoy your backyard oasis. We're a locally owned and operated company serving the Dallas and surrounding communities. We know Texas pools! Our Pool Care Services Include: * Weekly Pool Cleaning & Maintenance: Skimming, brushing, vacuuming, and basket clearing. * Expert Water & Chemical Balancing: We conquer cloudy water and algae! * Pool Filter Cleaning: Keep your equipment running smoothly all season. * Green to Clean Recovery: We'll turn that swamp back into a sapphire. * Equipment Inspection & Repair: Pumps, filters, and more. Why Choose Tex Mex Pool Care? * Texas Tough Reliability: We show up on time, every time. * Friendly, Certified Technicians: Your pool is in great hands. * No Sweat, Simple Pricing: Clear, upfront quotes with no hidden fees. * 100% Satisfaction Guarantee: We're not happy until you're swimming happy.

Watermark pools are professional honest knowledgeable economical…read more I owned this pool since last 25 years and this the best professionals I dealt with . I recommend this commendable services the all pool owners . LORD BLESS THEM WITH PROSPERITY

At the beginning of April, we called watermark, they quoted us, we paid half. he came out quickly…read moreand said he needed to get a part and asked for the rest of the money. He left our spa in disarray, then called to say they didn't have the part but he'd order it. since then it has been excuse after excuse for why he can't come out, meanwhile we're out 1,200 dollars and our spa is still broken. It has been a full month

Once again Dan exceeded my expectations with his customer service. I am having trouble with my pool…read morecleaner and he let me borrow one of his until we figured out what is wrong with mine. He took mine and to figure it out and did not charge me because he said it looked perfect inside when he took it apart. He did not charge me for his time to do this. In fact he did not charge me for anything. I am a customer for life for his honesty and impeccable customer service. Mine is under warranty and I have to reach out to Hayward so Dan told me to keep his until I get mine taken care of. So grateful for his helpfulness because I am so frustrated with what is going on with my pool cleaner. His works great in my pool.

I had a major algae problem I could not control. I called AAP and they came and checked it out. It…read morewas too far gone (see pic) to treat with chemicals, so they drained it, pressure washed it and refilled it. MY GOSH!! I couldn't believe how clean they got the plaster, and when refilled and balanced it looks perfect! It took 1 day to drain, 1 day to clean, 2 days to refill and we were back in the pool! I am very satisfied with AAP and would highly recommend them for all your pool maintenance needs! Thanks to all who helped us get our pool back just in time for this great Texas heat!!