Seriously a pioneer and expert with fashion color. Excellent cuts, and especially gifted with short…read morehair, no matter the texture.

Today I was a walk-in apt. My stylist was jess! She did amazing I've never been this blonde in my…read morelife and she fixed my cut and color from before. It took about four hours but it was worth my time! Yes it was expensive for my first visit but I wanted a lot done I went from caramel slanted haircut and layers on one side to blonde and evened out hair and layers.

I was able to book this appointment in a frantic last minute rush and was lucky enough to have Joey…read morebe there for me! He worked with me to complete my curly hair goals and it was much needed. After a year of hair neglect, Joey graced my hair with a glossing treatment and sheared off all those dead ends. Thanks Joey! I'll definitely be back for more hair revival

Lacey is the best! Talented and easy to talk to! I have been getting my hair done by her for a…read morecouple of years and always look forward to seeing her!

I love this place! The team, the service and the environment is consistently fun and comfortableread more

Only since negative numbers are not an option. My wife has been going there for about a year and…read morehad a terrible experience a week ago and was too distraught to post the review so I asked her to calmly explain what happened. She arrived and was instructed to sign in. She filled out her name and started to answer other questions such as email and birthdate. It was not an IPad and the keyboard was different than she was used to. She got frustrated trying to backspace and correct spelling. Knowing that she had used the salon just three weeks prior she didn't feel they needed all that info to be repeated so she gave up and sat down. A man she had never seen before approached her with the tablet and pointed out nicely that the info was not completed. She stated that the salon had the info from her appointment three weeks ago and she didn't need to repeat all the information again. He stated that she did indeed need to fill it all out. She stated that it wasn't necessary as it was in their system. He said she HAD to fill it out. She was frustrated with his attitude and stated that she could just use another salon. He became angry and told her to "please leave". She was taken aback and stated that she had an appointment. He restated that she was to "please leave. Just leave please! Go! Leave please." Her hair stylist started to approach her so she told her she was being kicked out. She asked why and my wife told her she didn't fill out the information. At this point the the man is continuing to point and repeat in a raised voice. "Please leave! Please leave." The number of times he stated "leave please" was shocking. She turned to go and stated that he was rude and she left the salon. This all happened in front of the hair stylists and all the clients. She was stunned and couldn't believe she had just been kicked out of the hair salon by a man she'd never seen before. She was also shocked that her hair stylist did not contact her to reschedule (though she would not have done that anyway) or to check on her after being yelled at and disrespected. Apparently there was no concern for well being following such a publicly escalated incident

Ok one more time for this cute little salon. I've now…read morecontinuously had Melissa do my hair and I absolutely adore her. She is just so sweet and nice and gentle. Very peaceful to be around while you gotta sit there for hours at a time. She really hears you too! Which is refreshing! ( And I mean she gets what your sayin.) But also, if you don't wanna talk much, she's not awkward about it! It's like she just gets it! She has done my hair twice so far and I now do not want to see anyone else ever again! Lol. She blends color so well, it's not funny. I hadn't seen someone do it quite right yet until now! So impressed! And on top of that, I feel a tiny bit better about myself today with my gorgeous new do! Thank you, Melissa! You are so awesome!!

A BAD SERVICE CAN BE FIXED. BAD OWNERSHIP IS A DIFFERENT STORY…read more I rarely post negative experiences with local businesses, but after what happened with my 14-year-old daughter at Studio 192 Salon, and especially how the owner handled it, I feel others should know before choosing to support this business. My daughter had a cut and color on August 18 after having a consultation beforehand. The appointment went terribly. Her hair became so severely knotted during the service that I and two other stylists spent about an hour trying to untangle it, at one point fearing some might have to be cut out. She lost a significant amount of hair, the haircut was badly done, and the color did not take properly. Initially, the salon handled the situation very well. Deena at the front desk was incredibly kind, reversed the $130 service charge and charged me only $35 for products. She scheduled us to return on August 22 for a no-charge corrective haircut with Jasmine. Jasmine was AMAZING. She did a beautiful job fixing my daughter's haircut. We were then scheduled to return today, August 31, to have the color corrected and were initially told that would also be complimentary. Later, Deena called to tell me that the owner, Amy, had decided I would need to pay for today's color after all. I didn't agree, but I thanked her for letting me know and decided I would pay. At that point, I just wanted my daughter's hair fixed. We showed up today prepared to pay for the color. Instead, Amy confronted me and insisted I also needed to retroactively pay for the August 22 corrective haircut because Jasmine hadn't been paid for it, even though her own staff had specifically told me there would be no charge. When I explained that I simply followed what her staff told me, Amy responded, "Then how was Jasmine supposed to get paid?" I told her that how she compensates her employee for a corrective service her salon authorized as complimentary is between her and her staff. It isn't reasonable to come back 1 1/2 weeks later and demand that the customer pay for it. I told Amy I would still pay for today's color correction as agreed, but after today we would not return. Her response? "You can get your daughter now and go, and that will be that." She kicked us out. This confrontation also happened in front of another customer who was having her hair washed. What makes this so disappointing is that Deena and Jasmine were absolutely wonderful, and we've also had great experiences with Ember. They treated my daughter with kindness and professionalism and genuinely tried to make a terrible situation right. This wasn't about me refusing to pay. I walked in today prepared to pay. It was about being asked to retroactively pay for a corrective service I had explicitly been told was complimentary--and then being treated this way by the owner when I questioned it. Mistakes happen. A bad haircut or color can be corrected. How a business owner treats customers when something goes wrong says far more about a business. Unfortunately, after our experience with Amy today, we will never return or support this business again. **** UPDATE: Adding a photo of what my daughter's hair looked like when we left the salon on August 18. She went into the salon with healthy hair and subtle honey highlights. We asked to have the honey highlights brought up toward the roots and for a curly/Deva-style cut. The photo speaks for itself as to the condition of her hair when we left. Unfortunately, the owner has now responded to a review on another fourm by essentially accusing me of being dishonest and presenting a version of events that does not reflect what occurred. I stand by what I wrote. My original post was a factual account of our experience, including giving full credit to the employees who were kind, professional, and did everything they could to make the situation right. I had hoped the owner would respond with the same level of professionalism and accountability that her employees demonstrated. Unfortunately, her response has only reinforced my concerns about how this situation, and ultimately her customers, were handled.

I trust Kerry with my life, after having gone to so many different stylists. She is the ONLY person…read morewho was able to take my dark almost black Latina hair to my dream wedding hair, a vibrant blonde AND keep the integrity & health of my hair. I love my hair! the salon is super cute, and she always makes me some good coffee while I process. I highly recommend Kerry and Urban glow salon for anyone looking for a salon that has honesty, talent, and will help you achieve your dream hair

I cannot say enough wonderful things about Kerry and Urban Glow Salon. She always greets me with a…read moregenuine smile and such a positive attitude that instantly makes me feel at ease. Over the years, I've come to her for everything from vivid, bold colors to now gorgeous platinum blond with weft hair extensions, and every single time she has gone above and beyond. What I love most is her constant dedication to education--she explains every step, making me feel comfortable and confident in the process. Her knowledge and passion shine through in everything she does. I would never go anywhere else or trust anyone else with my hair--Kerry is truly the best! To top itThe vibe in this salon is unmatched and they have many drink options as well as fancy coffee options while I'm in their salon I always feel pampered!

Melody did an amazing color and cut for me. She knew exactly what I didn't want which was brassy…read morehighlights. She got the color blend perfect! Melody is my hairdresser from here on out. Thanks oodles Melody!

Got my hair cut with Patti a couple months ago and it was great! Did exactly what I wanted,…read morefriendly service, fast, and my hair looks amazing. Due to COVID, they are limiting the amount of people who can be in the salon at the same time, everyone wears masks, stations are spread out, and they have clear shower curtains hanging between stations for extra precaution. I felt safe going there and had a great experience.

I saw Jess Dzyk yesterday for a full highlight/color correction! I recently had my hair done by…read moresomeone else and was left with an orangey brass patch on the back of my head. I was a bit nervous about having my hair processed again so soon after being messed up, but Jess was able to fix it and blend it very strategically! She also brightened up the rest of my blonde and toned it to perfection! I absolutely love how my hair turned out and had so much fun talking and laughing with her! I needed that so badly! As for the salon, it was so chic and beautiful with a fun atmosphere and the other ladies working there seemed just as good at what they were doing too. I am so glad I found her and will definitely be coming back!

I came to get a haircut 1) Did not receive what I asked for…read more2) My hair wash not washed correctly 3) My hair cut is so uneven I would never recommend this place, especially Brittney very nice customer service but she does not know how to cut thick hair. Refrain from coming here and save your $60.

Amazing service. I searched Yelp, found many salon options…read morenear me with decent ratings and then noted some allowed for online reservations... bing bang boom, I got lucky and found a spot on a Saturday night a couple of hours after searching. The confirmation of my appt was almost instant too. I met Mariam and she was spot on what I needed this evening. She asked lots of questions about how I like my hair, what I use on it, what I am looking for, etc. I'm a low maintenance hair person but still appreciated all her ideas and suggestions for how to work with what I have. We did a cut, wash, dry and style for a definitely way too reasonable price compared to similar salons downtown. I definitely recommend seeing her for any hair needs.

Toma is the best hair tech! Love her work and kind heart! I…read morealso highly recommend laser hair removal specialist Yulia. She does it super carefully and thoroughly!