From the moment that I walked in the customer service was great. David met me at the door and…read moreoffered assistance. I've been in the market for a bike for some time and I had several questions. David took the time to answer them all and suggested that I get on a bike to ensure the correct fit and comfort. He was very informative, and invited me to browse the inventory. He took the time to explain information to me regarding each of the bikes that I expressed an interest in. The store is super neat and organized, and they also sell bicycle accessories like seats and clothing items. I also noticed a small section of children's bicycles. If you are in the market for a new bicycle I would recommend checking them out. They sell beach cruisers as well as bikes to help you reach your fitness goals. Note- They do not offer delivery

I had a wonderful experience with Mr. David. He got my bike back in working condition and gave my…read moregreat tips on making my ride more comfortable. I would definitely recommend because of his knowledge of equipment and personable customer service!

Dude went above and beyond to make sure I got my repaired e-bike on time. Solid work, sweet and…read morelegendary cats.

Went in to get a seat and talked with the owner for probably an hour or so, such a chill dude, wide…read moreselection of parts (good parts), he carriers good quality parts from good quality brands. I picked up a pivotal seat and seat post for my bike and I will 100% be coming back for anything else that I need.

Very cool up-and-coming bike shop. I accidentally damaged my new road bike on a group ride that…read moreleft from Second Chance after hours. One their mechanics stopped the ride to help me. Performed a quick fix to get me back without causing more damage, then re-opened the shop so I could leave my bike to be repaired. By the following afternoon they had replaced/repaired the broken drivetrain components and had the bike in better working order than when I first brought it home. Lightning fast. The really kicker is they only charged me $25 for all of it. Parts and service. I don't really leave reviews on businesses. But the quality, speed and affordability of the entire ordeal was unparalleled. Had to say something

Second Chance Bikes has a great mission, and I appreciate the work they do to make bicycles more…read moreaccessible to the community. Their prices were reasonable, and we ultimately did purchase a bike from them because we wanted to support their organization. Unfortunately, the customer service experience was disappointing. Throughout our visit, we felt rushed, and it seemed as though our basic questions were more of an inconvenience than an opportunity to help customers make an informed purchase. We left feeling that customer service was not a priority. While I respect and support their mission, there are several bike shops in the Charleston area that provide much better customer service and take the time to answer questions and assist customers. A great mission and fair prices are important, but so is treating customers with patience and respect.

The guys are amazing. I've purchased two bikes from them. The second bike had to be ordered from…read moreTrek & they gave me a brand new loaner road bike until mine came in. The service is always first class! Fred G

The guy are attentive and knowledgeable... While the cost higher than expected the quality of work…read morewas outstanding.. My bike performs like new!

I took my bike here to get serviced, figuring they'd have / be able to get the parts quickly…read more The Bad: they did not have the parts. They missed part of the issue (popped tire) causing delays in getting the right items to fix the issue. The Ugly: big storm came and further delayed the parts they ordered. Their bike techs only worked part-time. They did not communicate status with me. The Good: after a month, they did fix it nice. They actually did a better job than I expected, going above and beyond to make it right. They did not charge me for the parts or the repair. They earned themselves a customer, and I ended-up buying a pair of shoes from them. Overall, I give them 4 stars for fixing my bike and making the situation right. But they lose a star for lack of communication.

Jeff in the golf shop seems like a great guy. Always has good input, not pushy on sales. I already…read morelove sporting goods stores generally speaking but Jeff makes this place better for customer's experience

Awesome place with incredible work I went in for a part and…read morethe gentleman there was very helpful and polite He showed me some of the bikes they have there and from the mechanics to the paint work these guys are definitely pros

From the owner: We specialize in creating and working on custom baggers. Our customer service and expertise is bar…read moreto none and our customers get great prices, service, and the best results when using us.