From the moment that I walked in the customer service was great. David met me at the door and…read moreoffered assistance. I've been in the market for a bike for some time and I had several questions. David took the time to answer them all and suggested that I get on a bike to ensure the correct fit and comfort. He was very informative, and invited me to browse the inventory. He took the time to explain information to me regarding each of the bikes that I expressed an interest in. The store is super neat and organized, and they also sell bicycle accessories like seats and clothing items. I also noticed a small section of children's bicycles. If you are in the market for a new bicycle I would recommend checking them out. They sell beach cruisers as well as bikes to help you reach your fitness goals. Note- They do not offer delivery

I had a wonderful experience with Mr. David. He got my bike back in working condition and gave my…read moregreat tips on making my ride more comfortable. I would definitely recommend because of his knowledge of equipment and personable customer service!

Great spot to get your bike serviced at an affordable price. Knowledgeable friendly guys tooread more

"Hired" them to ship my bike back to Colorado after a tour. They were suppose to ship it Tuesday or…read moreWednesday but didn't do so until the following Monday. I had another trip and had to scramble and rent a bunch of equipment since they shipped it late. When the bike arrived it was packed poorly. No packing materials and zip ties tied directly to the frame which scratched the paint. Missing from the box were both my locking skewers and my front headlight mount. The stem is messed up and won't tighten. In the end I'm out close to $500 thanks to this shop.

The guys are amazing. I've purchased two bikes from them. The second bike had to be ordered from…read moreTrek & they gave me a brand new loaner road bike until mine came in. The service is always first class! Fred G

The guy are attentive and knowledgeable... While the cost higher than expected the quality of work…read morewas outstanding.. My bike performs like new!

Flat bike tire? No Problem. Easy Rider Bikes in Mt. Pleasant is your one stop shop. Even more…read moreawesome is that you just drive up, drop off your bike, come back 20 mins later and it's ready. It's like a drive thru service. Cost ? Only $20. Awesome service too. The owner Marshall loves what he does and delivers. 3 Thumbs Up and 5 Stars from us

Can't rave enough about the quality of the service here. Marshall is super knowledgeable and…read moreobsessive about his work. Prices are beyond fair and the turnaround time is very reasonable. Located behind Play It Again Sports you might miss the shop of you blink so pay attention. Whether you've paid thousands for your new bike or you are trying to rescue a decades old family treasure, you won't be sorry you took your bike to Marshall.

Very helpful staff run by enthusiasts who know the product they sell and provide excellent service…read more Good selection of bikes and accessories. New owners and a new vibe. You'll like the new CBC.

Visiting Charleston and both my kids' bikes needed some repairs after a rough day. Guys at this…read moreshop squeezed in the repairs with a short turn around time so we didn't miss a day of biking during our vacation! They couldn't have been nicer.

Good place and very convenient for all the Daniel Island residents. I came in with my bike that I…read morethought just needed a brake adjustment, but it turned out the front wheel was bent (how does that happen??!!). They quickly diagnosed things and were able to do a quick fix on the spot. The bike ran very well after it. Cant recall the exact price for that, but felt it was still a little north of Daniel Island pricing. They have a wide section of bikes and accessories as well as a few electric assist bikes, which are becoming more popular all the time. I'd go back for the convenience of the location.

This shop is fantastic. I have come in numerous times with small issues and they never charge me…read more Take your bike here for everything jt needs. Everyone is super nice, friendly, welcoming, and helpful in explaining.

Very cool up-and-coming bike shop. I accidentally damaged my new road bike on a group ride that…read moreleft from Second Chance after hours. One their mechanics stopped the ride to help me. Performed a quick fix to get me back without causing more damage, then re-opened the shop so I could leave my bike to be repaired. By the following afternoon they had replaced/repaired the broken drivetrain components and had the bike in better working order than when I first brought it home. Lightning fast. The really kicker is they only charged me $25 for all of it. Parts and service. I don't really leave reviews on businesses. But the quality, speed and affordability of the entire ordeal was unparalleled. Had to say something

Second Chance Bikes has a great mission, and I appreciate the work they do to make bicycles more…read moreaccessible to the community. Their prices were reasonable, and we ultimately did purchase a bike from them because we wanted to support their organization. Unfortunately, the customer service experience was disappointing. Throughout our visit, we felt rushed, and it seemed as though our basic questions were more of an inconvenience than an opportunity to help customers make an informed purchase. We left feeling that customer service was not a priority. While I respect and support their mission, there are several bike shops in the Charleston area that provide much better customer service and take the time to answer questions and assist customers. A great mission and fair prices are important, but so is treating customers with patience and respect.

I have been coming to Bilda Bike on King St. for maintenance on my Marin hybrid over the last three…read moreyears (first couple of times were at the old location). On every visit, they have repaired the problem and have never tried to upsell me on some other aspect of the bike. The last visit has given me a reason to take the next step and write a comment as their customer service was outstanding. Through a mutual miscommunication, the wrong replacement tire was ordered and placed on my bike. I only noticed this about five weeks later, and went in hoping they might switch for the desired tire with some discount for the replacement. Dan, the owner of the shop apologized and went much further than I had expected in ensuring my satisfaction in the overall experience. In 2026, to have this kind of old school (i.e., proper) customer service is rather exceptional. This kind of service requires customer loyalty in response. I will always come to Dan for repairs and future purchases. I heartily recommend that anyone who needs bicycle repairs do the same.

I had trouble with hard shifting on my rear derailleur on my Trek bike. I tried to fix it myself…read moreand misrouted the cable, making it worse. Trek bike fixed it while I waited and let me watch them so I could see the proper routing of the cables. They are the best!!!