Dr. Duke is one of the best doctors I. I have ever had. he has been my doctor since I've been in…read moreBuckeye and he's always been very attentive to all my needs.

I have been seeing Dr. Duke and his staff for the past 2 or so years and find them to be excellent…read more Having worked in healthcare in a role that exposed me to many physicians and their practices, Dr. Duke and his office rank in the top 1% of those I've encountered. He always takes the time to fully and carefully LISTEN to his patients, and works WITH them to provide the best care. There are Docs who simply want to impart their textbook knowledge on their patients, without actively listening to them. Dr. Duke is the polar opposite. I rarely have to wait long to see someone/anyone/Dr. Duke on my visits, but if I do have to wait, I am generally OK with it because I know that they are providing great care for someone else who needs that extra bit of time. I've never felt rushed, talked at, or unheard on any of my visits. Dr. Duke and his staff are friendly, efficient, and even though most folks don't go to the doctor's office to have fun, Dr. Duke's office make it as enjoyable as it can possibly be. And they seem to have fun and truly enjoy their work. It's truly a refreshing experience. I can't recommend Dr. Duke and his office highly enough!

She's great , compassionate and caring, willing to listen! I believe she's moved offices.read more

My first visit with Dr. Blackburn went really well. I was seeing her for a routine physical,…read moreMammogram and medication refill request. Her MA (Adriana) was very kind and professional and got me in before my scheduled time. Megan was on time, efficient and happily answered my questions with thought and honesty. As usual, I had to get my blood drawn and although the wait was long (40 min) the phlebotomist was calming and good at her job. Everyone at the front office was also very helpful and welcoming.

Dr. S. Mohammad has been my doctor for 17 consecutive years and he has been nothing but phenomenal…read more He has amazing bedside manners and he has always cared about my total wellbeing. I've been many peaks and valleys and Dr Mohammad has stuck by me through every one of them. Thank you Dr S Mohammad for being there for me.

Sultan Mohammed is one bad doctor. Of it wasn't for the nurse practitioner that was there I believe…read moremost of his patients wouldn't be there. He has a poor bedside manner. I believe his insensitivity is rubbing off on the staff. Very long wait times and you're seen very quickly

Nice clean facility with nice staff and providers. Clean environment and comfy waiting arearead more

If you care about your health or your family's health, do not go to Banner. I have been trying to…read moreget my refill for a chronic health condition for over a week. I have been on the medicine for 12 years. Dr Willis was too busy to be bothered with my refill about a year ago, and I got extremely ill. She made me go 5 days without it last time. I am out again, and I have no idea how many days it will take this time. I am switching out of Banner even if my insurance won't cover the new Dr. It's that bad. I have made 8 requests for the refill so far only to be ignored.

I've been going to Dr. Khakwani for over 10 years. My husband got Covid recently and we did a phone…read morevisit and he received an Rx for it. I called 2 days later to say I was running a temperature and they said it could take 48 to 96 hours to get a call back. WHAT??? I did not get a call back. Over a week later and still no call. Now I'm waiting to hear back for a prescription refill. Totally unacceptable. It seems there is no way to actually be able to reach one's physician! I can make an appointment a month from now to see him.....

I've been going to First Family medicine for years and my PCP has been Jennifer. She is awesome. …read more Unfortunately, I'm dropping my rating from 5 star to 2 because of the office. In the last month and a 1/2 I've called 5 times regarding the same situation. Approximately a week apart to give people time to return my call. Jennifer has not returned my call. The medical assistant hasn't returned my call. I keep being told that messages are being given, Today. I called again about a quarter to 12. The receptionist said to hold why she looked into it and I held for 15 minutes. And then it automatically rang and transfer me over to the answering machine because they were out to lunch. Ridiculous

My son has been going to this doctor office since he was six months and he is now going to be six…read moreyears old this year. I just want to say Dr. Warren is a very good pediatrician I will never forget when my son got sick and urgent care and pch said he was fine to follow up with his pediatrician well we did and she knew exactly what it was when she seen him she saved my sons life because the Kawasaki disease was swelling up his coronary artery. also want to say the front desk workers are very nice some of the nicest workers I've met since going to doctors offices in Arizona. There are lots of rude front desk people, but I've never had that problem here and I just want to say thank you for all that you do Adelante buckeye staff.

1 Star -- Buckeye Adelante: Unreliable Communication + Disrupted Care When It Mattered…read more This review is for the Adelante clinic in Buckeye. I'm writing this to warn other patients because while the care was good at times, the overall experience became unacceptable due to inconsistent communication, no follow-through, and how concerns were handled. There were appointments where everything seemed fine. But too often we dealt with calls not being returned, portal messages going unanswered, and a frustrating lack of response when we genuinely needed help. In healthcare, inconsistency is a serious problem -- especially when patients are relying on ongoing care. My wife and I have ongoing health concerns, and we also have a 12-year-old child with a disability. I am insulin dependent, so regular follow-ups and timely communication are necessary. When a clinic can't reliably respond, it creates stress and risk that families should not be forced to deal with. We have complained to Adelante in the past, and we have also contacted the medical board in the past due to concerns. Patients raise complaints because they want better care from the clinic they already go to, not conflict. People dealing with health issues are looking for quality care, accountability, and basic respect. Instead of our concerns being addressed and corrected, my wife, my child, and I received a Notice of Discontinuation of Care, stating the "care relationship has experienced a breakdown." That wording is extremely vague and gives no clear explanation of what the "breakdown" supposedly was. It comes across like a generic reason used to remove patients who speak up. Even worse, they canceled my 3-month diabetic follow-up appointment, even though I'm insulin dependent and need monitoring. Canceling care like that isn't just inconvenient -- it's irresponsible. This clinic may be fine when everything is simple, but when you need real support and consistent communication, the Buckeye location failed our family. Based on our experience, I strongly recommend others think twice before relying on this clinic for long-term care.

When my my and my wife's PCP retired, we were left with no really good options. We tried a couple…read moreother doctors at the same office, but were not happy with any of them, so we tried another office closer to home, but again were not really happy with any of the doctors we found. When my wife wanted to a yearly exam, we realized that there was a Dr. office in the building just down the road, which also houses an ER, and we thought it would be worth checking since it was so close. Not really sure which doctor was her best option, we chose Dr. Pramhus, and boy, were we happy we did. He has a terrific 'bedside manner', seems very knowledgeable, and just seems like a really great guy. When my wife would go in for an issue, he was willing to stick around and discuss other questions, etc.. He also responds very quickly through the online portal, and has even called us directly in response to questions we post online. We liked him so much that I have even decided to make him my PCP as well. We're very happy with him.

My husband and I moved here from out of state. I called and made an appt with his NP. We had to…read morewait for an appt for 1.5 months. I gave the office all of our insurance info. The day before our appt they called and said that since we had Optim as part of our medicare/HealthNet insurance that the NP (Kirstin Blackshear) couldn't see us because Optim wouldn't ok any tests or pay anything on what she ordered. I have worked beside and had many NP's as my PCP. NP's work under a doctor's license and they certainly can order tests and the like. The insurance company obviously has a problem with her. My insurance card had Dr. Pramus as my PCP. They refused to let us see her and told me that they could schedule us for an end end of July appt with Dr. Pramhus. So we would have to wait another 2 weeks for an appt. We are both diabetics and I have A-fib. I explained this to the receptionist. I didn't get any sort of understanding or sympathy. No apology. Nothing. Obviously we are going to have to find yet another doctor and wait probably, another couple of months. While I can't speak of the care you would receive, since they wouldn't see us, I certainly don't think their front office is at all capable. Might want to think twice before seeing them.

worst service to the practitioner denied my special needs under age son service because he did not…read moreconsent. her face looked disgusted was not empathetic at all. She denied service and no accommodations was made. Left and went to an actual hospital.

I went in with pain and the dr was so kind to me. I was in so much pain and she was courteous and…read moregentle and had patience. she did her testing, double checked for more things that could be possible when my results were negative. And sent me home with the antibiotics I needed. I had only a couple minutes wait time to hey I'm and definitely will use them again.