Nice clean facility with nice staff and providers. Clean environment and comfy waiting arearead more

If you care about your health or your family's health, do not go to Banner. I have been trying to…read moreget my refill for a chronic health condition for over a week. I have been on the medicine for 12 years. Dr Willis was too busy to be bothered with my refill about a year ago, and I got extremely ill. She made me go 5 days without it last time. I am out again, and I have no idea how many days it will take this time. I am switching out of Banner even if my insurance won't cover the new Dr. It's that bad. I have made 8 requests for the refill so far only to be ignored.

Doesn't take insurance and charges a fortune for his "protocol". We spent thousands of dollars and…read morenoticed no difference in our son. In addition, charges for ANY and all follow ups, no matter the situation. NOT a compassionate practice. Only interested in taking your money. DON'T waste your hard-earned dollars for his protocol.

I came to My Dr Now last month because I had a horrible headache, blood pressure felt high and I…read morefelt light headed. I didn't want to drive because I wasn't sure I could. My husband brought me in. The office staff was nice when we arrived . Filled out paperwork, and gave my insurance card. I was informed my insurance didn't start until July 1, this was June 28. They advised me to come back if I didn't want to pay cash prices! I knew my insurance was valid now, but they insisted I couldn't be seen without payment! I was having a horrible headache and felt lightheaded and they said I could come back! I forked over the 99.99 to be seen. They said I would be reimbursed when the insurance paid them. Fortunately, all was normal in the exam. The Dr was nice. Monday I called to find out and sure enough my insurance never had a time I wasn't covered . I called my Dr now, which is a nightmare because you stay on hold for over 20 minutes and finally got through. The option for a call back or message was there, but wanted to wait. I was informed to give it 2 weeks and call back. I went on vacation and upon return noticed the insurance paid out my claim, but I have yet to receive my credit. I called again yesterday to the on hold cycle. I opted after 10 minute wait to receive a call back option. Then I also called back to hold my place in line option. I called in the morning, never heard back from anyone. Very frustrating customer service experience. Just want my money refunded. Will try a call again today and hope to get through.

I saw Dr. Scott Jonason yesterday at this location. He is very rude and refused to prescribe…read moremedication that I have been taking for over 8 years. He stated that I am too old to be taking this medication and he only gave me a partial dose suggesting I needed a psychiatrist. I have seen several doctors and a couple of psychiatrists in the past years ago, which I informed him about. I stated that I had a full physical 8 months ago including several specialists for tests such as a cardiologist and gastroenterologist. I stated all knew of the meds I had been taking and none found a problem with them. He said he would prescribe a bridge of which will help me get by until I see a psychiatrist. He refused the daily dose amount I needed. I advised I have no reason to see a psychiatrist and will see a real doctor as I have in the past 8 years. He is not very kind and I feel knew nothing of my diagnosis or the fact I don't need a psychiatrist to fill the prescription. He said this was all he could do for me and I was dismissed. Don't waste your time or money on him! Terrible bedside manner.

Buckeye Arizona location, Dr Scott Whitlock is very friendly and personable and gave me the…read moreclarification I needed for my current concern. He also inquired about and wanted to exam my previous MOHS surgery area, that had been discovered with his biopsy. Victoria assisting medical staff was easy to talk & friendly. I was in and out in 45 minutes.

I love this office! They answered every question took care of what I needed recommended what's best…read morein the future and I'm ready for my next appointment which is a full body skin check

Just so you know, they take lunch from 1-2pm. If you show up…read moreearly to fill out paperwork you'll be waiting a long time, they don't answer any phone calls either. Eventually I walked down the hall to find someone, considering it was 15 min before my massage appointment was supposed to start, got rudeness from an african american lady who did not want to have her lunch interrupted and kept reiterating that I had to wait. I told her I'm sorry I didn't know but it also doesn't say anywhere that you all are taking lunch at this time (you should really advertise that or put a sign not blame me) and I didn't want my appointment to run behind if I have to fill stuff out ahead of time. The front staff was all over the place and I also had a guest with me getting a massage after me. Not a good impression at all and not a great way to start off a relaxing massage. They didn't decide to ask for full payment until 2:05 and were about to charge me more than I had already paid if I hadn't shown my deposit receipt. They finally took me back and I was rushing to get undressed and hop on the table to give enough time, my massage didn't even start til 2:17 and ended at 2:59, I knew that because of the laptop that's open while you get undressed which was weird, wasn't even used for music or anything. He didn't ask any questions other than what I wanted but didn't check in on the pressure or anything throughout. He was quiet until halfway through he started talking nonstop, cussing as he talked which I get that some people talk like that but not during a relaxing massage or in a professional setting, and he kept stopping the massage to get a thought out. He asked me if I ever heard of "scraping", I hadn't, so he pulled out a tool and said "this is what it feels like" and used it on my neck. He didn't even ask me if I wanted to try it he just went ahead and began rubbing it on my neck. I thought he'd quickly just to show me and I told him it didn't feel that bad...until he started doing it longer and he didn't say til after that it sometimes looks like a bruise, so I now have a nice big red hicky-looking mark on my neck! This made me upset more than anything after I saw what he did to my neck, I didn't ask for that! He didn't spend a lot of time on doing a complete and thorough massage, missed my feet completely (same thing happened to the guest I brought), didn't ask about my flexibility when stretching or if I could and the hot towel he used at the start burned my back to where I jumped in pain to take it off and it took a while for the sting to go away. When he was talking about his training he stated he barely passed his anatomy final which definitely was not reassuring to hear either. Nice enough guy but not a professional or relaxing massage experience in the slightest. I guess you get what you pay for. Word to the wise, if there are a lot of appointments available in a row for someone, you probably don't want to book with that person. I had to warn my guest who went in after me what had happened and regretted even bringing her here. If it was up to me I would have just stopped the appointment and got my money back, but guessing at the staff organization rudeness (and how the owner responds to other low reviews here) they probably wouldn't have given it I'd say 40% of the actual massage work was decent but the rest was just a weird and uncomfortable experience. I DO NOT recommend massages here at all! Update - the massage manager called to discuss what happened. She apologized and offered a 30min massage for me and my guest even though we paid for a 60min massage each, and my guest was from out of town so there was no point. She said she also talked to him about making sure he asks people before doing the scraping....but that's it. What a poor excuse for an apology, bare minimum if that. I told her he needs to be talked to about a lot more than that, they could face lawsuits for how he works. Didn't care in wasting my time further if they aren't going to go above and beyond to make this right. Told her I won't be returning and I'm not removing the review. People need to be aware of what's going on.

Took my husband who has never been to a chiropractor ever before here. He threw his back out a few…read moremonths past and has been fighting me to see a chiropractor. Looked at the Yelp reviews and finally convinced him to go. They were so nice to him and allowed me to be with him the entire time so he was more comfortable. The chiropractor could tell where his issues were just by feeling along his back while he had him do some basic movements. All of the front and back office ladies were super sweet and joked with my husband throughout which really helped his comfort level. After adjustment he got therapy with a TENS unit and heat which he LOVED. He is now finally a believer in going to the RIGHT CHIROPRACTOR.

The Dr and staff are amazing! They were very helpful and flexible. So very much appreciated! I…read morehighly recommend them.

The office staff and doctors are great If you have an issue…read morebesides scheduling you can not speak to the office directly. I left a message to see if my gel shot was approved. I waited 2 weeks for a response. I left another message two weeks later I finally just went to the office. Which is a 35 minute drive. They were able to schedule me for the next day. While I was there I asked for a prescription. The doctor only wrote it for one month. I have a mail order prescription plan that requires a 3 month supply. I tried to talk to some one about it. Unfortunately I spent almost an hour trying to get the women who answered the phone to let me speak with the office directly. She said it was impossible I could only leave a message for the MA. She could not find a listing for the doctor's MA. So now I have to drive to the office to talk to someone at the front desk to have this taken care of. I will not be going back after I get my prescription.

I did a few weeks of PT at Empower for back pain treatment and was very happy with the staff and…read moreresults. They pushed hard enough to push my recovery but nothing excessive. You would never know they're right in downtown Verrado which is super convenient if you're in or near Verrado. One of the best things is that they didn't try to drag out the therapy once I was in better shape. I definitely recommend!

Well, the Care I got wasn't what I needed to fix my problem so I definitely can't say anything bad…read moreabout that. But they did give me a good discharge letter to satisfy my insurance company so that I could go forward with a much needed surgery. When I do need or if I need therapy I would return. I want to thank Nick for everything he tried to do to help me much appreciated thanks.