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    Spooner Laveen

    4.2 (5 reviews)
    Open 7:00 am - 7:00 pm
    Updated 2 months ago

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    Foothills Sports Medicine Physical Therapy - Hands-on physical therapy that gets results!

    Foothills Sports Medicine Physical Therapy

    4.7(19 reviews)
    13.5 mi

    Knee PT was fine there and I liked who I delt with…read more One person there seems very immature and says insensitive things to elderly customers walking in- during one of my appts- one elderly gentleman came inching in with his walker to do his regular Pt it seemed like. This younger guy who is apparently early 30's knew his name & had the gall to say, "I bet I'm in worse shape than you as he is tossing a football in the air and then shoots a washcloth into a hamper like he was shooting a basketball... and the elderly gentleman seemed very put-off by his comment and said- yeah I doubt it how old are you and he proceeded to say he was early 30's... And the older man scoffed and kept inching his way past him using his walker... Very distasteful. I'm glad I never had to work with that person- I would have requested someone new or this review would be way worse. I went a handful of times this summer and did a lot of Pt I was used to before moving to this area.... I was playing in a summer basketball league and needed the extra support for my knee and therapy to help me recover between my practices and games. I referred my mom there and I also took my teen son there- who has been going through a growth spurt forever it seems and while playing competitive basketball, he's gotta maintain proper form doing things and support his active body as it's growing with Pt moves to help strengthen his core to support his high impact training. We saw another person- Jeremy and he was helpful and patient with my son. Took his time and we got a printout of moves for him to continue before/after each practice and game. We also did cupping on his lower back. Which helped his muscles recover quicker. I'd recommend him for sure! Great bedside manner! Thanks Jeremy!! They also did scraping on the backside of my knee where my tendons were getting really tight. It helped a lot but man in the moment it HURT!!! Wow! My son's basketball coach and my fellow teammate also went there this summer and she has had major issues with her Achilles and they scrapped that as well so she could keep playing g with us. After wasting soo much time since about 3pm today and now it's 4:18- I finally have a $9.86 bill handled that they had left on my account... Apparently I'm supposed to get a free hat for my referrals but- keep the hat- handle the $10. Like come on... The front desk girls couldn't give the proper info needed to make the payment on the automated system and then she hung up on me and proceeded to call me back claiming the call was disconnected. Yeah... right. I don't buy it. Just let James know how they need to make their payment system more seamless and their offices should KNOW how to direct a customer to pay their bill with a reference number- not the statement number. Like what I had to deal with. They have a lot of elderly people there and I highly doubt they want to sit on the phone playing g phone tag and dealing with automated systems just to pay a bill that the actually office who treated them for-couldn't handle themselves. I bet far less patient than myself. Take note corporate. Had I not had to deal with all that- they would probably be 4 stars... because of the younger guy with dumb comments to clients that everyone on the open apt floor could hear loud and clear.

    Jamie is my therapist and she is a rockstar! She is extremely thorough about The steps we need in…read moreorder for continued (with improved) mobility! Communication is everything to me and Jamie and her team work diligently for my physical and mental success!!

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    Foothills Sports Medicine Physical Therapy

    West Baseline Family Medical Center

    West Baseline Family Medical Center

    1.5(10 reviews)
    0.1 miLaveen

    I hate having to go to the office, but it is the only practice that will accept my insurance plan…read moreand is fairly close to home. I'm most disappointed by the incredibly long wait times and lack of available appointments. Every time I show up for an appointment, either early or right on time, I expect to spend a half hour in the lobby (past my scheduled time), and then an additional 30 minutes in the actual office I'm taken to. Appointments are never, ever avaiable the same week. Not even for issues like UTIs, or known illnesses that just need a quick dose of antibiotics. I got a rare day off work to take care of doctor appointments and was extremely disappointed to find out that the soonest appointment available was 3 weeks from today. The receptionist also asked if I had a preferred Dr. Surprised, I requested the Dr. I had seen last time because I was satisfied with her care. HA! She is booked until July. I just don't understand the breakdown of how this place operates. I imagine it's because of people like me who have nowhere else close to go, have weird insurance, or can't afford the Laveen Country Doctor. I wish I didn't have to go here.

    I have been going here for about two years now. My wait times are usually long. The waiting room is…read moreusually empty when I arrive, so I can never understand why it always takes 10 - 15 minutes to see me, then another 10 - 15 minutes for the doctor to arrive. There are plenty of thing that still irk me about this place besides waiting: They take a lunch from noon until 1:30 pm, so if you have a lunch break and need to talk to someone, tough luck. Why do they need an hour and a half for everyone to take a lunch? Also, getting test results used to come through email or they would call me. Now I have to call them, then call back several times to see if I need to see the Dr again because I'm still sick. Then they tell me he might be sending me a referral in the mail but they don't know yet... SO I wait for the mail to arrive for a week and nothing. Do I call back? Has Dr Tran decided whether I should get a referral yet? It's so strange. I am buying myself a car today just so I can go to see a doctor I don't have to walk to. This place is far too disorganized.

    Spooner Laveen - sportsmed - Updated June 2026

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