They have a lot of stuff, but they don't have the knowledge. I went to a business out in Waukesha,…read moreand this gentleman knew every single thing there was to know about Lacrosse. Hot4lax Robin Buckley. Thank you

This location can be seen from I-43, but it's tricky to find after you exit. It's across the…read moreparking lot from Jose's Blue Sombrero, so if you find that place, you can get to Burghardt's. I stopped because I saw it on my way back from Cedarburg Monday night. As far as sporting goods stores go, there is a decent amount of inventory. The lighting isn't as bright as Sports Authority, so the place looks dingy as a result. The prices seem in line with other sporting goods stores, but the customer service is what elevated this from a 3 star review to a 4 star review. I was greeted when I entered and asked if I needed help finding anything. He walked me toward the right area and another team member took me the rest of the way. The weight lifting belt that I bought rang up $10 more than the price on the peg where it hung, which is common in retail since things get moved to the wrong place by customers all the time, but the same product from that same peg had the same price as the price on the peg. So the team member have me a 15% discount to get closer to the listed price, which I was cool with. I also bought a new Brewers t-shirt for about $5 less than I find at most other retailers. I will consider Burghardt's for future purchases if I can't find what I want closer to my house.

Date of visit: November 17, 2023…read more I visited looking for running shoes, after spending several minutes in the section I was asked if I needed help and I declined, but maybe I should have said, "yes," the shoes were kind of all over the place, not arranged by size and often not near the corresponding display shoes. Making matters worse is that the shoes are double-stacked, meaning I had to pull out the first set of boxes to see if the boxes hiding behind them were 1) the shoes I wanted, and 2) the right size. This took quite a bit more time than I had anticipated spending on this activity! Once I finally found a pair that was in my size and I liked, I went up front to pay and while there were several employees hanging around the door, only one of them was at a register, so I had to wait for her to finish with the customer in front of me. Then after my transaction was complete, she told the crew that she was taking her break and someone would need to be available in her absence.

Fraud! I've been a returning customer and have spent thousands over the years! I recently purchased…read morea pair of shoes online for my son and the next day, my card was compromised where another pair of shoes was ordered in my name for a ridiculous amount. When my bank notified me of the suspicious charge, I called Dick's Sporting Goods Fraud Department, filed with the police and my bank. Long story short Dick'sSporting Goods sent paperwork to my bank saying they have reason to believe I made this purchase and it was my responsibility. The bank later on disagreed and made it right but Dick'sSporting Goods.... Will not get another penny from me.

Good selection of items to buy for game day festivities. Plus it's great to bring out of town…read moreguest to buy souvenirs also. For me the only downside is some of the prices but you can't win them all on that aspect.

Good selection of used golf equipment. Good prices, okay service, and some other used sports…read moreequipment. No exercise equipment (which is what I was looking for).

Service, selection and value! I heard they are moving cannot wait to see the new venue. Hope all…read moreis good great job!

Took our kids to the batting cages. They had a great time. Lots of equipment to choose from as well.read more

We had to place a large custom order at the last minute after our employee holiday gifts from…read moreoverseas were delayed, and Brian from Burghardt came to the rescue! Amazing service and the new gifts turned out great. Very happy customers!

I am incredibly disappointed and frustrated with the service here. They called me on Sunday at 5:58…read morePM to tell me my bike was ready--exactly two minutes before they closed. Because of the timing, I couldn't even pick it up until Tuesday. The pricing feels highly suspect. For a bike that costs $350 brand new, I was charged over $200 for a new rear tire, chain, and miscellaneous items. To make it worse, I paid an extra $30 for a "lifetime membership" because they promised it would give me reduced rates. Instead, my bill somehow jumped from a quoted $160 to $202. The math makes absolutely no sense. But the worst part is the complete lack of basic safety quality control. When I finally got the bike home, I realized the front brakes were completely unattached and just hanging there. This is a massive safety hazard. They kept my bike for days, charged me hundreds of dollars, and ultimately handed me back a bike that wasn't even safe to ride. Now I have to waste my own time and gas to go back and get them to finish the job. Take your bike somewhere else where they actually care about mechanical safety and honest pricing.

One thing I love about REI is the membership. The benefit of being able to return almost anything…read morewithin a year of purchase is really awesome, helpful, and convenient. With the membership, you also get 10% back on eligible items and free shipping with no minimum order. The downside I've found with REI, is that over the years REI has switched to selling more REI branded items instead of all of the other cool brands they used to offer. Their variety of brands has diminished from what I've seen, which is a bummer to me.

So glad we dropped by here instead of making the trip all the way out to REI. They have incredibly…read morefriendly and helpful staff on hand to answer questions and point you in the direction of what you're looking for. We went in search of a few items to make our winter walking safer and more comfortable and found everything we needed and then some. They had lots of promotions going on and tons of high quality brands. If you're in the market for hats, gloves, coats, hiking shoes, base layers, etc etc the list goes on and on, definitely stop by!

Wow, I live around the corner from this store and never visited, thinking that it must be…read moreoverpriced and never went in. This winter, I was looking for a rare item and this was the only store that looked like carried it. I was a bit apprehensive about going in, but what was I thinking! The store has totally changed my views on locally owned shops. Prices are actually not higher than the mall (Nordstrom, Macy's, etc.), the staff are actually kind and helpful, and there is a cute dog hanging out and wagging its tail! I had a great experience getting a rare item in my size at a lower price than expected, with smiles and kindness through the end of the transaction. Totally worth it, and definitely where I'll be heading from now on!

Had to grab a personal model with keychain mace for my daughter, and this was easy Peezy right at…read morethe registers and noticed so many awesome sporting selections and brands at fair prices

I had a great shopping experience. The young lady that assisted me was nice and very helpful when…read moreshopping for sunglasses. Overall, great customer service. This is the best DSG that I've been to.

This store is big and has a wide selection of items and, opposite to other stores specialized in…read moresports, I personally feel that I can take my time browsing and shopping around as the store is not particularly busy. The staff is very friendly and they also take their time at checkout and will chat with you for as long as you'd like. The prices are reasonable and they have a rewards program. The discounts are applied on coupons that they send to your inbox. Check it out!

Usually good place. Depends on who's working there…read more One day i was there and a student group from China came to shop (i.e they came from a huge white bus that said Student Tours from China) . That door alarm at the front kept going off like crazy when they left. I imagine if these were black kids, the cops would have been there in a minute I should know. I was just there last week looking for golf clubs. White male worker came to "spy". Played the "pretend to straighten inventory" card. White lady had to ask him 3 times to help her. I could see the thought bubbles over his head... "Lady, I'm watching the Negro dude. Gotta make sure he doesn't hide a 1 wood in his pants leg"

To begin with they have an amazing staff. The staff is so knowledgeable about fishing and can tell…read moreyou which pulls to use for what kind of fish and what kind of water location. There are so many rods to choose from, so many lures, and so much more. You can spend hours and hours in the store. Prices are good and quality is great. They've been in business since 1972 which is pretty cool. Plus they have military veterans working there.

The people are very friendly and helpful here. They give you lots of great tips without making you…read morefeel dumb.