John has been helping me bike better for over 20 years. Whether it was outfitting me for winter…read morerides, guiding my first mountain bike purchase, setting up a custom Zwift (amazing job!), or consulting on a new bike purchase, he has always brought deep knowledge and integrity, along with a true passion for cycling. And of course, a sense of humor! John is a straight shooter who genuinely cares about getting people riding. This kind of energy can't be bottled. Highly recommend.

The owner John did a custom ATB build for me, and I am thrilled with how it came out. This started…read moreas just a frame that he had, he asked me about the type of riding I wanted to do, what style I wanted it to be, and he took the parts choice and style to the next level. The complete bike is just a joy to ride! Thank you!

I ordered from a store way on the other side of the country because they were the only ones that…read morehad the Oakley Feedback in stock with a particular colorway I was interested in. They sent me the wrong frame (pictured). No problem--I explained the situation, sent photos, and they were very accommodating and allowed me to send the item back. When they got the item back, they said it was the wrong item... no duh, it was the wrong item... hence me sending it back. The girl that called me was very nice and understanding, but the person in the email exchange gave me a really hard time and they charged me a restocking fee even though it was their mistake! Unbelievable. "Enjoy the karma", Sun Sports.

A fabulous boating day through the locks to Naples for lunch. We stopped at Sun Sports to look for…read morea sun shirt. Kirsten was so friendly when my friend asked her where she could find them in the store. I was so pleased she walked around the counter and personally led her to them. Great customer service. While she was shopping I noticed an amazing necklace that the associate was wearing. Excitedly she told me that it was something she carried and continued to show me it and put it on me to try on. I absolutely adored it and purchased it. Not a typical purchase for me but the whole experience was so nice and genuine and made me so happy! So glad I stopped into this shop. Not only do they have and rent water equipment, it is beautifully curated with specialty jewelry, gifts and accessories! You can tell this just isn't a tourist location... it attracts locals as well!

My son has been wanting to buy a Kayak and it is important to him to support Maine businesses so…read moreOld Town kayak was his first choice. He also likes supporting small businesses vs. big box stores for purchase which led us here. Pulling up to the store it is very appealing with a large kayak selection all shapes , sizes and colors. The grounds are immaculately kept and pet friendly. Aaron and Russ were very experienced in their knowledge about all of the products for sale. My son had lots of questions and we were there over an hour. Other customers came as well and they were patient and attentive. My son purchased a kayak, paddles and paid a small fee to have a rack installed to drive it home. (See pic) They had a lot of tips to share and were very enthusiastic to share them. A side note I went there a few years ago for snowmobile gear and it was the same experience. Their prices are competitive but most importantly we need to continue to support small Maine businesses wherever we can. Also had fishing gear, sports clothing etc.. Look no further.

Russ cleaned my bait bucket and filled it with the best bait I've had all year at a great price!…read moreLots of ice fishing supplies and plenty of parking.

We rented e-bikes for the day and had a BLAST. We got a good tutorial from the shop staff and spent…read morethe day exploring the surrounding trails. Whole process was easy and a lot of fun. These particular bikes had both an assisted pedaling feature AND a booster throttle on the handle-bar that made getting through tricky spots a lot of fun. Just make sure you are actually ON the bike when you hit the throttle!

I went in based on a friend's recommendation to rent a mountain bike. After checking out whether…read morethe bike would fit into my X3 (I don't have a bike rack yet), I reserved a full suspension mountain bike through the phone. When I went to pick up the bike, they couldn't find my reservation, I had to show them my confirmation email. The two clerks had no idea about bikes. Finally, they had to call another clerk in. He was very knowledgeable and friendly. I got KHS SixFifty 6500+. It was a great bike, and looked brand new. It was my first time on a mountain bike. After my friend gave me a couple of drills, she took me on the trail. The bike was easy to manuver, easy to shift and light weight. I had a great time. I would definitely rent from the Red Jersey Cyclery again! I am even considering buying a bike from them.

Chris was incredibly helpful on my quest for new skis - never pressuring, just knowledgable and…read morekind. He shared a ton of useful info as I dragged my (investment-phobic) feet researching gear... and though I didn't end up making this latest specific purchase from Andes, I will for sure be back to set the rest of my family up as gear needs arise. This is one of the warmest places in town to rent/demo from or shop at.

Great place! Super helpful and professional, also very nice. When mountain was closed for a day due…read moreto inclement weather they extended our rental gear free of charge.

Our old grey bumpers were breaking down, and we couldn't find a match....... except until we found…read morethe Guardian Bumpers at Great Northern Docks. Their bumpers were nearly identical and were straightforward to install. GND had great customer service, speedy shipping, and a quality product. THANK YOU

I finally got my dock in the water and was extremely frustrated AND dissatisfied to see that the…read morehinge points of the big float I purchased from GND in 2024 do NOT line up to the floating dock you just sent me. I am completely frustrated and dissatisfied with the customer service I have had with GND right from the beginning with my 1st purchase of the 2 pieces I bought in 2024. I actually looked around and sought out other dock companies before deciding that at least your company would have my original plans and dock design and it would be easier to assemble the next 2 sections I was buying, but I was WRONG. I had explained to you that I was having to tow this dock system across the lake and needed to have 2 floats on the floating piece. On the morning of delivery I was informed that there was only one float on both pieces. How did you really think that I was going to tow this setup across the lake with 1 float? Seriously? I had told you more than 1 time I needed 2 floats and it was probably on a phone call so it is not documented so it never happened You said to me that you can not attach floats to a dock that has not been set up to attach the floats, See pictures. I didn't have any problems attaching 3 floats to the pieces I just bought. So included here are pictures of you SCREWING up your measurements of hinge line up from this new piece to my old piece with SPECIFIC explanation of the dock hinge line up STATING that the hinge line up would be configured with YOUR dock measurements to ensure that they would go together correctly with the new pieces I was buying down the road, 2026 You totally messed up your hinge placement engineering of my new dock to fit my old dock pieces. I am totally screwed by your incompetence of YOUR customer service communication. I will NEVER Recommend your company and will only speak of my DISSATISFACTION of your integrity and lack of customer service Bruce S. Pierce

Always there when I need help. Excellent company to call and keep as useful resource for home or…read morevehicle! Keeps keys on file if you end up losing your keys made here.

Absolutely the best customer Service I have ever experienced! My sister needed her locks changed…read moreASAP and Paul Went out of his way to do it immediately late at night. If I could give 10 stars I would!

Friendly helpful owner. Good selection of products. Good service and value. Highly recommended.read more

Went to get my fishing license. Also purchased a lure. Huge selection of lures and gear. Definitely…read morethe shop to go to before fishing in the area.