These reviews are wild do you expect the workers to be like a greasy used car salesman? I've been…read morehere several times. I get what I want/need and check out in a timely manner. what I see is customers who don't know how to handle firearms ask the employees to hold 18 different pistols than decide they don't want one. Prices are comparable and their selection is outmatched in that area.

I was not born in this country. I serve time in the military, and I came to America for a better…read morelife. I never ever once been racially profiled the way I was here today. Denied service at the door. I can't believe I worked so hard to pay for my spot in this country and for what. They started mocking me in my language and told me they were closed as people were shopping and walking. I'm sad. I'm hurt. I'm confused. I'm angry.

I stopped in there the other day looking for information about the local waters. They hooked me up…read morewith everything I needed. Two hours later I caught a beautiful bass on the fly! Support your local fly shop!

Awesome fly-shop with awesome staff. Not huge but super helpful and willing to go the extra mile…read more Just ask what you're looking for and if they have it they'll point you to it. If not then they will assist you in finding it and/or point you in the right direction. They won't sell you a product just to make a sale. Brian the owner has set me up with multiple rod/reel combos best suited to what I'm looking to use them for. Helped me with fit to size waders and wading boots. All the guys are very knowledgeable in fly tying and their products because they actually use their own products. Have never had a sub par experience. I've on multiple occasions dropped by just to ask questions or look around and haven't bought anything just because I love the place so much. Also good on keeping fish reports and water flow levels up to date. I'd be hard pressed to give my business anywhere else. Take a peek at some of their fly tying/fly fishing tutorials. They've earned my business from here on out.

Great store with courteous knowledgeable staff. Lynn and Jim run the store and do a great job, I…read morealways appreciate their patience and willingness to go the extra mile.

Helpful good looking staff. Store was so clean and organized it made me want to reevaluate my life.read more

The manager in jackson was a piece of work so i went to the lansing store for customer service. She…read morewas super busy but took care of my problem. Customer service still lives

DON'T WASTE YOUR TIME AND MONEY! This was one of the most…read morehumiliating and infuriating experiences that I've had in my 50 plus trips around the sun.... On yesterday, 7/31/19 around 6:30 pm, my fiance and I went to Dunham Sports in the Lansing Mall. I am a handgun owner and I wanted to look at a different caliber of one of the guns that I already own. Prior to my trip to the mall, I had just attended a job interview in downtown Lansing. For the record, I am a semi-retired nuclear engineer with over 26 years of work experience. I am of african american descent. I have held a government-issued secret security clearance for some of the work that I have overseen. I was impeccably dressed in a business suit and tie. My fiance and I decided to visit the Lansing Mall because we had a little time to kill before returning home. I approached the gun counter salesman and asked to see a handgun from the glass case. The salesman, who said his name was Austin, asked my for my driver's license. I handed it to him. He then asked if my current address matched the address on my license. I said no since I had moved recently. The salesman then apologized and said that he could not allow me to see any guns in the case since my current address didn't match my driver's license. I said that this seemed irregular since I have purchased and owned a few handguns. I asked my fiance to provide her license so that I could look at the gun. Again, the salesman apologized and said that I could not see the handgun since I had originally expressed interest in seeing the gun. Incredulous, I asked for the name and contact information for the District Manager responsible for the Lansing store. On my way out of the store, the salesman gave me a piece of paper with a name and phone number on it but cautioned me that the District Manager would be out of the office on vacation for a week or two. While shopping at other stores in the mall, I called the number the salesman had given me. Someone from the Midland, MI store answered. I asked to speak to a store manager and told him what had just happened. I asked if it was normal store policy not to allow a customer to even see a handgun unless their current address matched their driver license. He said that that was definitely NOT corporate policy. I returned to Dunham's Sports in the mall and asked to speak with the store manager. I told him what happened earlier and he agreed that Austin had followed store policy. I told him that I would be contacting the Dunham's Sports Corporate Office. Saying I am disappointed in the total lack of customer service and professionalism provided by the Dunham Sports sales people and store management at the Lansing Mall location would be a MAJOR UNDERSTATEMENT. Update: As of 8/1/19 at 11:00, I called and left a voicemail with Will, the district manager for the Lansing Mall store, asking him to give me a call back. I will update my review as soon as he or someone from the corporate office calls me back.

because why is there only 5 reviews its dunhams get over yourself the lady manager is super niceread more

After my latest experiences with Dunham's, I won't be back…read more Went in last week for an advertised special on gravity chairs. We selected our chairs and went to checkout. When the chairs didn't ring up as advertised, the cashier called a manager. The manager explained that the chairs we selected were not included in the special, even though the price and brand matched exactly with the printed advertisement we brought with us. When we decided to leave without purchasing the chairs, the manager offered us a smaller discount, provided we were willing to make the purchase in two transactions. We should have run, but decided to take the offer. We left, mildly dissatisfied, but happy to be done shopping for Mother's Day. Since then, we found a much better deal on higher quality gravity chairs (for less!) elsewhere and decided to return the Dunham's chairs. We were only able to locate one of the receipts (for identical transactions) and understood that store credit would be offered in place of refund for the chair without receipt. What I wasn't prepared for was the reduced refund amount. We purchased the $70 chairs for around $60 last week at a "manager's special" discount, but apparently the chairs (which were full price again today) were sometime available for $40. Therefore, even though I had just been refunded the full amount on one chair (with receipt), I took almost a $20 loss on the other chair. It upsets me more, because I am certain that if the price difference had been in my favor, Dunham's would have only given store credit for the discounted amount. Even more upsetting was the attitude of the manager who came to help. Upon seeing the lower amount, the cashier agreed it should be adjusted to the refunded amount of the other chair and called over his manager. She was rude and suggested I was lucky to be able to return the chair at all. A little pleasantry would have gone a long way. The next time I need camping or sports gear, I'll take my money to a big box store.

Called both stores in Lansing. The one in Lansing on hold over 5 minutes, hung up. Called Okemos…read morestore, put on hold agai, came back, sorry that team is not answering, don't carry that product anyway. Very disappointed in CHAMPS.