The manager in jackson was a piece of work so i went to the lansing store for customer service. She…read morewas super busy but took care of my problem. Customer service still lives

DON'T WASTE YOUR TIME AND MONEY! This was one of the most…read morehumiliating and infuriating experiences that I've had in my 50 plus trips around the sun.... On yesterday, 7/31/19 around 6:30 pm, my fiance and I went to Dunham Sports in the Lansing Mall. I am a handgun owner and I wanted to look at a different caliber of one of the guns that I already own. Prior to my trip to the mall, I had just attended a job interview in downtown Lansing. For the record, I am a semi-retired nuclear engineer with over 26 years of work experience. I am of african american descent. I have held a government-issued secret security clearance for some of the work that I have overseen. I was impeccably dressed in a business suit and tie. My fiance and I decided to visit the Lansing Mall because we had a little time to kill before returning home. I approached the gun counter salesman and asked to see a handgun from the glass case. The salesman, who said his name was Austin, asked my for my driver's license. I handed it to him. He then asked if my current address matched the address on my license. I said no since I had moved recently. The salesman then apologized and said that he could not allow me to see any guns in the case since my current address didn't match my driver's license. I said that this seemed irregular since I have purchased and owned a few handguns. I asked my fiance to provide her license so that I could look at the gun. Again, the salesman apologized and said that I could not see the handgun since I had originally expressed interest in seeing the gun. Incredulous, I asked for the name and contact information for the District Manager responsible for the Lansing store. On my way out of the store, the salesman gave me a piece of paper with a name and phone number on it but cautioned me that the District Manager would be out of the office on vacation for a week or two. While shopping at other stores in the mall, I called the number the salesman had given me. Someone from the Midland, MI store answered. I asked to speak to a store manager and told him what had just happened. I asked if it was normal store policy not to allow a customer to even see a handgun unless their current address matched their driver license. He said that that was definitely NOT corporate policy. I returned to Dunham's Sports in the mall and asked to speak with the store manager. I told him what happened earlier and he agreed that Austin had followed store policy. I told him that I would be contacting the Dunham's Sports Corporate Office. Saying I am disappointed in the total lack of customer service and professionalism provided by the Dunham Sports sales people and store management at the Lansing Mall location would be a MAJOR UNDERSTATEMENT. Update: As of 8/1/19 at 11:00, I called and left a voicemail with Will, the district manager for the Lansing Mall store, asking him to give me a call back. I will update my review as soon as he or someone from the corporate office calls me back.

Your total one stop shop for hunting, fishing, boating, and more. Parking close to the entrance…read more Men and women restrooms were clean and accessible. An all in one place where you can get your license bullets, fishing lures, clothes and more. Customer service with a smile. Hometown and friendly. The prices are competitive and sales are always available. Shop local And to,shop often.

I stopped in there the other day looking for information about the local waters. They hooked me up…read morewith everything I needed. Two hours later I caught a beautiful bass on the fly! Support your local fly shop!

Awesome fly-shop with awesome staff. Not huge but super helpful and willing to go the extra mile…read more Just ask what you're looking for and if they have it they'll point you to it. If not then they will assist you in finding it and/or point you in the right direction. They won't sell you a product just to make a sale. Brian the owner has set me up with multiple rod/reel combos best suited to what I'm looking to use them for. Helped me with fit to size waders and wading boots. All the guys are very knowledgeable in fly tying and their products because they actually use their own products. Have never had a sub par experience. I've on multiple occasions dropped by just to ask questions or look around and haven't bought anything just because I love the place so much. Also good on keeping fish reports and water flow levels up to date. I'd be hard pressed to give my business anywhere else. Take a peek at some of their fly tying/fly fishing tutorials. They've earned my business from here on out.

The Best bait and tackle shop in Battle Creek hands down. always has fresh bait in stock and…read moreeverything I need for tackle whether its for Bass, bluegill, or salmon.

Way over priced on just about everything! One thing to support small business but when your one to…read moretwo bucks more on just about everything a line has to drawn somewhere. Only thing good about the place is the fly tying selection which is useless if you have to stand out side looking through a window because you refuse to wear a mask while everyone else inside has there's pulled down over there chin! Go to Kalamazoo or buy on line save yourself money and the hassell.

I just came from this store just driving through looking for a place to get some fishing tackle…read more This wasn't on Yelp so I would be driving too far to Meijer's. So lucky to find this store so I'm telling everyone about this sporting goods store. The owner and his son are so helpful and friendly. Readily answering my questions on fishing supplies, fishing and etc. They have a lot of options for fishing equipments, baits, and real fishes too. I posted their business card as you can see they also have many other other sporting items like crossbows, camping supplies, archery, hunting supplies, guns, bait, and licenses. They are open 7 days a week.

This is a great little hometown hunting/fishing/trapping store. Owner is very helpful and…read moreinformative. Good supply of ammo and source for FFL transfers.

Great store with courteous knowledgeable staff. Lynn and Jim run the store and do a great job, I…read morealways appreciate their patience and willingness to go the extra mile.

Helpful good looking staff. Store was so clean and organized it made me want to reevaluate my life.read more

These guys helped me get everything (except the rifle) that I needed for day and night predator…read morehunting. They have excellent product knowledge and competitive pricing. They are by far the best predator hunting store in the area.

vary nice workers and way are vary help full and it has almost everything you need and yaread more