I've bought about six firearms from Sportsman's Warehouse along with over 5,000 rounds of ammo, and I keep coming back mainly because of their pricing. They consistently have some of the best deals in town on both guns and ammo, which is hard to beat. Their website is another big advantage. It's easily one of the best compared to other local shops. It shows what's in stock, and if something isn't available at your location, it tells you where you can find it. That level of transparency makes shopping a lot easier and saves time. I also like that this location is close to me, and I haven't had any issues with purchases or the overall buying process. That said, the experience at the gun counter can be inconsistent. Some employees are solid, but others either come off as overly cocky or seem to lack basic firearm knowledge. I'm not there for stories or to hear about someone's background, I just want a smooth, professional experience when buying a firearm. One experience that stood out was when I purchased a .22 LR AR-style rifle for plinking. The employee assisting me seemed unsure about basic handling. There were moments that didn't inspire confidence when it came to safely handling and operating the firearm. I also witnessed a similar situation involving another employee who didn't appear confident clearing a shotgun. Situations like that are concerning, especially in a setting where safety should be the top priority. I understand that people have to learn somewhere, and I respect that, but when it comes to working behind a gun counter, there should already be a strong foundation of knowledge and safety awareness. Overall, this location is great for pricing, convenience, and their website. If they improved consistency in staff training and professionalism at the gun counter, this would easily be one of the best places to shop. read more

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I like coming to this store if I need some range ammo or something for the kayaks but that's pretty much it. This store never seems to have a full stock of anything. I've been to some of the other stores which have more of a selection than Stockton which sucks. Never had an issue with the staff being rude...as a matter of fact, everyone has always been so helpful. read more

Sportsman's Warehouse - "Sportsman Warehouse" dog beds...not bad - Sports Wear Near Me - Stockton, California

I've never been to a Sporting Goods store to purchase a firearm and get TALKED OUT of buying a gun. lol! That actually happened today at this store. Gun counter dude must hate his job read more

Great place! Went to buy some outdoor sup0lies and was met by some super friendly and helpful employees. They helped me look for some item for my cooker that I had been wanting plus some other items. The store was clean and tidy. The prices are always competitive even when compared to online shopping. I love these stores! They are a wonderful place to shop! read more

Alway had good experience. Staff was always friendly & helpful. The reason the Stockton store was removed from online shopping was because they had not yet received their license to sell firearms. Hence corp. decided to remove the store from webpage. They have since received their license and are back online. read more

Fast and easy to start firearm process. Friendly Gun Counter Associates who interact with their customers. Good engagement fixes any errors that occur during any paperwork or questions needed. Store manager assisted me in the gun counter as well and fixed the issue that occurred. best value and prices around for your buck. read more

I shop this store primarily. The last few weeks, the Stockton location has vanished from online shopping. When I click on orders I have pending to be delivered to this store, the website crashes due to "internal errors." I have contacted customer service, and spent over an hour combined on the phone with their people. They claim they know Stockton is no long available online....and have no idea why. I have directly emailed the store manager through the contact email, and received no reply or call back. Horrible organization. Hard to stay in business when you don't allow customers to shop your site, or even manage their orders they already paid for. read more

So I walked into the store today, September 9 just before 11 AM and there was a lady (dark brown shoulder length hair) at the register with her back towards the front door (not a real good idea) and I asked her if she had women's camo. She turned around and had her mouth full of food......(chomp chomp chomp) as she was stumbling to try to tell me where it was or even if she had it because I don't think she was too sure! I told her that I had bought women's camo here before, so she pointed to the whole selection of camo, including the men's and I'm thinking to myself I'm supposed to go through everything to try to find the women's camo? I asked her if she could actually take me to it, and she had no clue where it was! I found it before she did! She didn't know it was there and not only was there a four armed structure with camo, but on the other side, there was a wall of camo as well and at the end caps also (which I found myself)! Anyway, now I can see why the store only has 2 1/2 stars! I think I will keep sticking with Cabela's/Bass Pro!!! read more

Good selection online for firearms and the guys at the gun counter are very knowledgeable.

It's just ok kinda over priced and put you through a lot, next time it's pro bass or me

Sadly been going down hill lately, it might be the economic times currently we are in. Had at one time some of the best reloading supplies in the area, now little stock and shelf items do not get replaced. read more

Horrible customer service, I received an email promotion offering a %10 discount. I needed to go to this location for other business, so I looked around and picked up a few things. I get to the register and told the checked I had an email discount code and also gave her my rewards number. My order totaled over $200. I looked up my discount code email and showed it to her. I was told that was only good for an online order. So, I said you mean I have to walk outside to place my order then come back in to pick it up? No that will not work. So, I left, as I was walking out, I looked at the email and there was nothing about only being good online. I walk back in and told her there is nothing in the email about only being good online. I was told she could not honor it. read more

I got my first gun here they were very helpful and welcoming, I always buy my ammo here and they always help me out. Good customer service I've never had an issue. read more

I purchase lots and lots of guns, ammo and all things #2A. I have never experienced and poor "service" at the Stockton location... 2022 to now. Chuck runs CCW training (awesome) and the entire counter team are great. I did have a gun purchase "mishap" some time ago; was an honest oops. They fixed it, gave me some Sportsman bucks and we moved on. I see some "yapper" comments about coupons and crap like that. #2A folk don't care about the $1-$5 DROS, getting a 10% coupon etc. We pay, We buy guns, We shoot, We fish, We hunt. #2A's don't care about the price, we care about the "Right to Bear Arms." Brett read more

This review is for the gun/ammunition counter in the back. I realize at the current time there is a national ammunition shortage crisis. With that being said, I also am aware there are record levels of new gun buyers in the market now because of COVID-19 and we are just a about a week out from Election Day. But what I went through today and witnessed at the gun department was just utter misery! Every clerk at that counter is extremely slow, unorganized, unmotivated and lacks any situational awareness regarding prioritization tasks. Let me be specific. There is two different lines, one specific for purchasing firearms and the other for purchase ammunition and order pickups. I stood in line for ammunition purchase because I saw 2 boxes of 9mm bulk ammunition 200 round count 115 grain at $99. I couldn't pass up that opportunity to buy some very hard to find ammo. So I stood in the ammo line and there was only one person in front of me. It was 3:50 pm. There was 3 clerks at the gun counter at this time. No one else was in the other line. I thought "no problem, I should be out of here soon!" That was not the case!!! Another couple showed up in the other line about 10 minutes later. The gentlemen in front of me said he was in here the other day and it took over 2 hours to make it through the line. I finally got to the counter to buy the box of ammo (1 box limit) it was over an hour. My receipt said 5:07 pm! That's crazy just to buy a box of ammunition!! As I stood in the line, I watched their staff moping around almost purposely avoiding trying to help customers glaring dead at them. The customer ahead of me, had to pull out his driver's license several times during his transaction! He seemed frustrated with the redundancies. Where's the efficiency in that? Take care of everything you need to do with that license in one shot!! Let's keep the line moving!!! I swear that clerk was straight sandbagging the whole time! I watched several employees, clearly who don't work in the gun department look over at gun lines, which have now grown to about a dozen people total, and shake their heads in disbelief and continued to walk away to some other part of the store which was completely dead. But never offering any help to gun counter staff. That's pathetic if you ask me. The one young guy who checked me out (Tyler) was the only clerk who seemed knowledgeable about the processes and paperwork. He was answering all the telephone calls, constantly trying to assist the other clerks who seemed clueless. The other two older man appeared completely lost in the sauce and took them forever to finish whatever they were doing (paperwork, scanning merchandise, looking in the back, accessing the computer database, pretty much everything) They seemed pretty incompetent and or lazy. I will never go back there ever again!!! Go somewhere else where you will be treated like you matter, because these people here care less about you and they will most likely screw up your paperwork or do something that will absolutely piss you off! If you go there, have a lot of patience and time to burn. You're better off being helped faster at the DMV!!! read more

Sportsman's Warehouse - Check out the time I was rang up, 5:07 pm. Stood in line with only one person in front of me at 3:50 pm!! Just to buy one box of ammo! - Sports Wear Near Me - Stockton, California

As always for around these parts this store has a great selection of just about any and every outdoor product you may want or need From hiking, hunting or camping They always have great sales and customer service too!! read more

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All these people complaining likely are new gun owners, or had service reps who had to deal with a bunch of really basic questions customers should have learned before going in to buy a gun for 8 hrs straight. Especially over the last year, I can't imagine how frustrating it must be to deal with ignorant people every day. You go in knowing what you want to buy, it's pretty easy, like buying a car. These guys answered my questions I had, and gave me the advice I needed to hopefully get the final reloading component I need. I appreciated their help, and they did not have to answer my question as fully as they did. If anything I feel sorry for them now having to deal with me all the time until I get what I need. read more

Since I started getting into guns, I've always bought my ammos here because they always have them on sale. On top of that, the customer service is just amazing. The two guys that are always there to help me are, Patrick (WEDNESDAY) and NATHAN. I'm sure, i will buy my next toy from either one of them. Also, the girls working here are all very nice and always willing to help and one of them have a cool pink hair. I hope these people are getting paid well for their over the top customer service. I almost forgot, the price on their guns is much lower than other gun stores, come see for yourself. read more

Slow service in the gun department. The management here don't have their act together. I'm here standing in line to pick up my gun and rifle for the last 76minutes and it barely moved. This place got to hire more employees to help their customers. I am not coming back to a sportsman's warehouse. I'd have a better luck at Walmart. After 2 hours and 30minutes, I got through. For some reason the folks who were in line to pick up their guns are being help by 3 people! This is bullshit. It's now obvious to me that they made us wait - those who already paid for the guns, while the people who are shopping for guns who happened paid yet are being help much faster since they are in the shorter line. read more

Only if i could give NO stars I would. The hunting department is planely RUDE. Not helpful at all and I find that the number ticket is pointless when you let someone else before you get helped read more

I would like to bring to your attention about an employee who acted upon himself to pick and choose who he may help. My husband and I had gotten a ticket due to the event where each customer had been patiently waiting. He helplessly attended a Caucasian man who also pulled a ticket knowing he would get a faster help with ammo. His ticket was 70 and ours was 69 but he decided to help him instead. While the Caucasian man insisted to get the ammo for us as well due to the reason being that he was already present at the area did not want to help us yet and commented that he would get us next. He proceeded to check the items out for the Caucasian man and when he was done he spoke with the other Caucasian people in the line and told us to get in back of the line so he can help us. We are Asian American and we do not take kindly to his discrimination. I would like for that man to pay some sort of consequences or be fired to that matter. This is unacceptable and I will be making these comments to other sites for the lack of professionalism the man has done. I would also like to note that I did not get his name but his physical appearance is white, stands 5'11, wears black glasses, has a beard, and is husky in size. read more

After one hectic journey that all started at Brentwood which I highly recommend you avoid and come to STOCKTON!! Let me start off by appreciating the management team, Dillon and phill. They went out of thiere ways to provide the upmost and passionate service to a upset and angry costumer which is me... I was angry at Brentwood due to the negative customer service I received... came to Stockton and that changed once I interacted with Dillon, Brandon, and Chris from hunting A1 people. They deserve recognition!!! read more

Nice beautiful store full of friendly people. Customer service seems to be a priority. In every department I walked through I was asked if I needed assistance. read more

Sportsman's Warehouse - Sports Wear Near Me - Stockton, California

I had a small issue of their website not being updated. Store manager stoped in and substituted a item for the advertised one. The substitute was actually an upgrade. He has earned the store a repeat customer read more

I was very surprised, disappointed, and felt very much discriminated against in my recent interaction at this business. The workers there and the manager are not educated in California gun law. I went to purchase a a firearm and was told my Passport, my Passport ID card, and my TWIC card, which the background check for my TWIC card is ran through Homeland Security was not proper identification. I advised both worker and manager of the law and they still refused after I showed them the law. Here is the following California law: Purchasers of handguns must provide proof of California residency, such as a utility bill, residential lease, property deed, or government-issued identification (other than a driver license or other DMV-issued identification), and either (1) possess a Handgun Safety Certificate (HSC) plus successfully complete a safety demonstration with their recently purchased handgun or (2) qualify for an HSC exemption. (Pen. Code, § § 26800-26850.) I was able to provide all documents and identification to purchase a firearm here and kept getting told their store policy does not allow it. I guess their store policy trumps California law in my opinion. Horrible experience ever in a sportsman type business. Message to the owner. Please educate your employees properly. read more

Went to pick up a new firearm at this location because the other location near me is closed during this time. I dealt with CHUCK and while the line was long he still took his time to make sure it was a good experience buying from this location. Keep up the good work everyone! read more

This place is straight up trash! Dog shit service. Wait is too long. Customer services don't give a damn about you. Workers are lazy. Asked for help at the knife section and still didn't get any help. Just straight up dog shit services read more

I have been reading a lot comments stating that the people here are rude but my husband and I have been going there since the first day they opened granted I am not there every day but a lot and I have NEVER experienced what y'all complaining about and neither has my husband or anyone we know. I guess the old saying goes treat them how you want to be treated because I know a good handful of people that never had problems very interesting read more

I like this place. They have quite a bit of in inventory but the lines are long in the fire arm area. I find some of the staff a little standoffish and condescending, especially in the fire are area. Majority of the staff are very nice. read more

I would give these guys zero stars but to write a review you gotta give 1. I am on the phone with Clay as I write this no help what so ever. Son bought a ruger 10/22 On sale 10 days ago went to pick it up today... Oh we sold that one a few hours ago and it's the last one in inventory. Sorry about that. He paid for it 10 days ago. Never really liked sportsman warehouse and never ever will they 1 penny from me again. I guess it's true!!! All the other reviews. Bass pro get ready I got a butt load of cash for Christmas!! read more

Absolute terrible customer service. This gun counter needs a major rehaul. I dealt with Chuck I believe his name was, a older man. He was extremely rude and talked behind my back calling me a liar to other associates not knowing I was in the ammo aisle able to hear his conversation. I will not spend another cent in this store Until it starts treating its customers respectfully & professionally. Save your time just go to Turners. read more

Was not happy with my last visit. I came in to purchase a firearm and had to wait almost an hour to be helped. There were people who came in after me that were helped before I was. All I have to say is if you're not a regular expect to wait forever for any help. At the end of it all I just left and decided to do my business elsewhere with a local firearms dealer. read more

I've been supporting this business for the past 15years, for both fishing equipment and firearms purposes. They offer a lot of what you may be looking for, however the customer service is a little less than par. Try not to be offended by that, as most of the outdoor shops are dont come with people smiling, helpful, and people willing to serve you. It seems like the nature of the industry almost. this business is still in my top 3 places to visit none the less. read more

Randy has the worst customer service today was the second incident I've had with him it seems as he doesn't want to help people or it is inconvenient for him to get up from the stool I never want to deal with him ever again read more

THANK YOU DYLON!! If all employees treated customers with respect and professionalism the way Dylan did, this place would have 5 stars on yelp. I almost canceled my $750 Beretta online order because some guy at the front disk has some anger problems and does not know how to not take things personal while on the job. It took me 2 hours to get to the store from San Jose. After standing in line for 45min (around 7:30), I walked up to one of the guys at the front desk (tall, a little bit on the heavier side and wears glasses) and asked him if he can accommodate me and help me process the paperwork before they stop doing so at 8pm. For whatever reason he did not like my request and told me to stand back in line. I asked him what would happen if they don't get to me by 8 o'clock. He laughed and said "you're probably gonna have to drive back from San Jose." Obviously, this guy lacks courtesy, respect, and doesn't give a damn about customers. I told him that if this was the case, then I will cancel my order and take my business somewhere else. He told me that if he was to accommodate everyone then he will be there till 10pm, and he is more than happy to cancel my $750 order. As I was about proceed with the cancellation, the guy who was up in line was very kind and offered me his spot as he was only there to take the FSC test. When the rude guy at counter realized that we switched spots, he lost it and was ready for a fist fight. He shouted " okay guys we can do this all day. I'm not playing with you." I said "are you serious?! This is non of your business. Your job is to help whoever is up in line." He looked at me and said "fine! what did you order." Then, he went inside to "grab my order," and he intentionally spent 15 min inside --this guy shouldn't work at a gun shop as I felt like he was gonna come out and throw something at me . During the 15 min wait, Dylon walked up to me and asked me if I need help with anything. I told him that his coworker been very rude to customers and he almost caused the store to lose my business. Dylon apologized to me and told me that he will take care of it. When the guy finally come out, he came out WITHOUT my firearm and started telling me that my order is not ready for pickup (wow this guy really wants to hurt the store). I told him that I called this morning, and I was told that my firearm is ready. Luckily, Dylon interrupted him, grabbed my ID and went and grabbed the firearm in 2 seconds!!!!! (Not 15 min). From that point on everything was smooth. Dylon was very knowledgeable, friendly, and efficient. He provided me with excellent customer service. Because of Dylon, I decided to overlook what the first employee did, ignore his attitude, and give this store another chance. I am happy with my purchase, and I will definitely come back. To the MANAGEMENT team, How much money could this store be losing EVERYDAY if this guy continues to treat customers like trash. What would happen if this guy disrespects 4-5 customers a day and they end up canceling their orders.... you do the math... read more

I have been a customer with Sportsman's Warehouse for YEARS but thanks to this GARBAGE location I, my family and my friends will NEVER be spending money at Sportsman's again. Where do I even start?.. 1. You have 3 employees behind the gun counter. You have two separate lines (1 for new gun purchases/online pickup and the other for ammo and gun pickup). So service is BEYOND SLOW. When you don't have 2 of the three idiots behind the counter chatting it up with one another you have 2 employees assisting ONE customer. I guess all of us in line can just sit there and twiddle our fingers? 2. If you have customers getting there at 5PM (which we did) and a closing time of 9PM you should probably be assisting customers until you close. But that would make too much sense for these morons. Instead you have one of the rude employees announce that they will be stopping all new paperwork filing at 8PM. Well shit, I guess you guys better hurry up and do your damn jobs right? WRONG, they continue working at the speed of smell. 3. at 8:10 PM you have a line of 20+ people and guess what? TIMES UP! All you folks from out of town can F*ck right off, sorry we are inept and can't manage to staff properly or work in a timely fashion. How is it that you can have people waiting in line for FOUR HOURS and NOT get to them? 4. We are amidst a pandemic right? Remember Covid-19? I guess the employees didn't get the memo about the state mandate that everyone must be wearing masks because you have a few employees not wearing ANY type of face covering nor social distancing. Sure they have a sign on the door that they take it VERY seriously but as soon as you enter those doors, good luck! It's going to be really awkward when that video makes it to your corporate office and CA government. Probably not going to be great when you catch a fine or get shut down for not following state mandates :/ I ended up canceling my order because I refuse to give 2k to this trash company and location. There may not be many great choices in California for firearms but I will take ANYTHING else over Sportsman's If you value your time, if you don't want to deal with inept bottom of the barrel reject retail workers avoid this location like the plague, or Covid-19 I guess. Spend your money where it will be valued, NOT at Sportsman's. read more

I have made several purchases at sportsman's Warehouse ranging from ammunition, to gunpowder, to most recently a handgun. I usually try to support local mom and pop businesses when purchasing firearms but there was a handgun advertised for such a great price that I decided to pull the trigger pun intended. Other than an insanely long wait of a couple of hours to fill out the paperwork for the firearm I had ordered online and the roughly hour wait to pick it up after my 10 days my experience was relatively pleasant. In the stores defense, I impulse ordered this firearm the week before everything got locked down due to covid and everyone went crazy buying firearms. The staff was mostly friendly towards me though I could tell they were tired. I did over here some of them being condescending or patronizing towards some other customers who appear to be first time gun buyers. They even made a comment about being relieved when I presented certain credentials requires less paperwork for the transaction. The staff members I have dealt with seem to be reasonably knowledgeable and I would give them five stars if it were not for my perception of some staff members attitude towards first time firearms owners and and the fact that some of them have seemed impatient during another visit in the past. Overall, I have no real personal complaints read more

A little bit of a pretentious attitude when waiting in line o get helped but overall a good experience - waited a good amount of time to only buy the max in ammo I could. read more

Customer service is EXCELLENT!!!! Hunting and Shooting department staff are knowledgeable and patient. They have won me over. Looking forward to future purchases. read more

Waiting in the firearm/ammunition, 10 day firearm pickup line sucks. They need more sales people. It takes an hour for paperwork and then to return to waiting after the 10 day clearance is even longer! read more