In September, 2021 my wife and I bought an antique fire engine from Auto World. We were told that…read morethe title work is delayed because of Covid. It's now May, 2022 and we still have no title. As such, we can't get license plates on the old truck. We've been in contact with the dealership numerous times including talking to the manager himself with no luck. Now they won't even return my phone calls. Because we've gotten absolutely no assistance from Auto World we've had to resort to trying to track down a title for it ourselves through the previous owner and the auction company they contracted with to sell the truck but there's a possibility that we will have to apply for and pay lots of money for a bonded title. Frustration cannot even begin to describe how we feel. We certainly won't do business there again and don't recommend the place for any auto buyers.

I'm being so serious do not buy from these people. I'm stuck with a 2012 Honda accord I BOUGHT OVER…read moreA YEAR AGO, and it was listed at 13,000 but then no one even sat me down to explain shit I owe still over 19,000 on it!?? Mind you it was at 23,000 for a fucking 2012 car that isn't even priced as that. I was better off going somewhere else and having a brand new car... mind you I'm only 21. A 2012 Honda accord that had been in an accident before I bought it, had marks in the front bumper and THE HEADLINE TO THE ROOF HANGS OFF, I just had to pay $500 to get a bunch of stuff fixed on the car. I don't think they even clean it before they sale nor check anything. I got so screwed who does this to a female? A year later and I'm still pissed like why would you guys do this? It's so messed up. Crooks.

Easy, no stress experience. I recently traded in my Prius Prime to take advantage of the expiring…read moreEV incentive (and before any potential tariffs), and switched to a RAV4 HEV. The plugin RAV4s were scarce at the time and none were available in New Mexico, so we called around to some dealerships in the surrounding states. The call to the dealership was great - the woman I spoke to was very friendly and down to earth, and helped me hold an incoming car while we drove up from New Mexico. Once we got there the salesman we worked with, Devon, was super professional and helpful. Him and the finance guy (sorry! I forgot his name but he was also great) took time with us to crunch numbers and we ended up getting a great payment. It's not a huge dealership but the showroom was very clean, there were plenty of places to sit, a coffee bar, clean bathrooms, etc. The entire experience was very pleasant, easy, and by far the fastest car buying experience I've ever had (test drove, numbers done, trade-in taken/assessed, paperwork signed, and car prepped in like an hour and a half). In the weeks after the dealership and our salesman checked in a few times to ask about the visit and the car, and even repaired some accidental damage caused by the dealer vanity plate at no charge (and with no fuss) 3 months after the purchase. Really good experience. In the future I would be happy to make another trip to Pueblo, next time I buy a car.

bought a 2023 Ford F150 april of 25. Traded a 2001 F350 with 7.3 powerstroke crew cab in perfect…read morecondition. When we started looking for a replacement I could drive without a manual transmission due to arthritis in my ankles the salesman tried to put me into a Toyota Tundra 1897 package. while we were setting in the truck before the test drive, the salesman set in the back seat and talked nonstop about the truck and all its amenities, same thing during the test drive. after the drive we explained that it was way to nice a vehicle to use as a truck and some more pressure to buy it he finally came around to showing us other trucks. while looking at the other trucks he sat in the back seat and played with his phone and didn't talk anout the vehicle at all. After deciding on the 2023 F150 crew cab we asked all the standard used car questions and to see the Carfax. Carfax came back as a rental with a minor accident report, I asked the salesman about it and he told us that it was a minor scratch but no body damage. after the deal was done and I got it home and was able to get it up on stands and look at it I found that the rear bumper had been severely damaged and had the braces literally folded flat and somewhat hammered back out only good enough to get back on the truck. looking at the rest of the truck it was very obvious that the truck had been off the road and into a very muddy ditch because the heat shields around the transmission was folded up and wrinkled and transmission mounts had huge gouges in it. I took approximately 200 pounds of dried mud out from underneath the truck (and the salesman told us the truck had been totally detailed) , after having it for a year now I find the transmission doesn't shift right, the electronics are very glitchy, I cannot get a trailer brake system on it without paying a dealership thousands to do it because of the electronic system. this is just a few of the problems I have had with it. Fast forward one year and a phone call from the salesman that did the deal and asked me how I liked the vehicle I told him everything I have had to deal with all he could say was , im sorry your having trouble with it I hope you have a great day. this is the first call I've had from him since we bought it. we bought a new 2020 4runner from this dealership and was very pleased with the way the sale went and are still very pleased with the car, that why we went back to this dealership. NEVER AGAIN!!!

The techinicians at the Southwest Service Center are very professional and have done a great job…read moreservicing my vehicle - i have been going there for several years now. I would definitely recommend Southwest service center for your basic vehicle's maintenance needs.

We had a weird experience that is hopefully not the norm. We were looking at a 2019 Ford Edge and…read morereached out to the dealership, letting them know we would be flying down from Montana if we decided to buy the vehicle. They didn't require a deposit to hold it, just said they can run the financing check for pre approval and then hold the car. Fine, yep, no big deal. We asked if we could have the Ford dealership across the street for a 139 pt inspection on it (most of my gripe is with them on this deal). Southwest said absolutely, no problem, drove it over for us, we got the report from Ford and said it would Need new tires eventually and had a few "wear and tear scratches". Husband calls the technician to verify the "scratches" that had failed the inspection and was assured it was just "normal wear and tear". We fly down to Denver, drove to Pueblo only to see that not only did the car have visible damage, but one panel the damage included a dent. The Ford technician had passed the "Dents" portion with no notes. The sales person was apologetic and asked if we couldn't see those in the listing photos. My husband pulled up the listing photos on his laptop and there was absolutely no way we would have seen them from the photos (hence why we took it to Ford! F*ckers). The manager came out and told us he couldn't go much lower on the car but could take $500 off OR offer to show us other cars on the lot. I'm good. Thanks. Whole thing felt dishonest. Takeaway, do a thorough body check and maybe ask for a FaceTime video or something to look at the body of the car before traveling to look at one. Alpine Ford will get my next review after screwing me out of $320 for a sh*t "inspection". Note- the car is back listed on their website and the SAME pictures are on the website. At least disclose the damage and be honest about it.

The mechanic, Dave, got my car checked the same day I brought it to him. (I did not have an…read moreappointment.) He thoroughly inspected all fluids, tires, etc, and assured me the car was safe and good for a long trip. The staff there were all friendly and helpful, and I, like several others in Pueblo, recommend Dave. I won't take my car anywhere else while I am in Pueblo.

From the owner: No Pressure, Hassle or any hidden fee's. 125 point FULLY inspected with warranty. Check the low…read moremiles on all of our inventory. Clean, Fairly priced priced with NO games or gimmicks. Our overhead is far lower than the competition, everything is paid for. Over 80 years has allowed us to do that. And that's the secret. Why by new when you pay far less for high quality used? Don't miss out on the best vehicles with great deals. For over 80 years we've been serving southern Colorado with respect and reliable low mileage cars. NEVER any dealer handling fees or other ad on charges or pressure. It's your decision, not ours. Shop with the confidence that you will be dealt with friendly and fairly. We may not be the biggest, but you'll always be treated like friends. Come and see why we were voted Colorado's Quality Dealer of the Year. Our philosophy of customer first business has kept us open, while others have come and gone. Our customers keep coming back for the same reason, exceptional cars, service and no pressure and hassle business practices. More-Skinny Used Cars saves you money, time & headaches. . 719-542-5080 or check us online at www.more-skinnyusedcars.com

Jeromy in service is amazing. Great dealership!! I have learned the hard way about aftermarket!!…read more I'm a dealership service guy now and honestly the cost is not much more than other service options. Few bucks to make sure it's right !! Great place in and out and honest !! Thank you sir !!

This is the worst experience I have ever had. The dealership did not work with me they changed the…read moreprices on the vehicle they changed the prices on my payment I do not recommend them at all stay away from this place!!!!!! ZERO STARS

We purchased our car here and had consistently good experiences with maintenance over time…read more One day while I was waiting for our vehicle during a service appointment, a mechanic came out and told me a cell in our battery was dead and recommended replacing it. I agreed, and the work was completed shortly after. A few months later, after I had moved away, my car wouldn't start properly after leaving a store with my kids. I had it towed to Red Rock Nissan, where they told me the issue was due to a bad battery. It appeared the battery had not actually been replaced and the mechanic believed the battery was still the original battery to the vehicle. Dave Solon and Red Rock Nissan were in contact, and Dave Solon did cover the cost of a new battery, which I appreciated. However, I still had to pay for the tow and diagnostic. I can't say whether this was an oversight or a mistake, but the experience left me feeling uneasy and more cautious about trusting repairs moving forward.

I showed up on the lot unannounced looking at several used cars for my wife. We recently had to…read moresell her 2022 Sonata with only 18K miles because I can no longer get in & out of it due to Parkinson's. Jarrett Strait was the salesman that introduced himself to me. He was fantastic from the beginning. He pulled out several SUV's for me because I had issues getting in between the vehicles. He took me for rides in all of them. Explained all the pros and cons. He assisted me in and out of every vehicle. It was such an amazing experience. I selected the SUV I wanted for my wife and told him the number I could pay. He got me that number and I was very happy. My wife arrived and got to meet Jarrett. Needless to say, she was impressed and now Jarrett has two big fans! Highly recommend Dave Solon Nissan and we will be back. Thanks to everyone involved with our purchase and buying experience! It was amazing!

Subaru of Pueblo Service Department was so helpful yesterday in diagnosing and repairing a…read moretransmission problem we encountered driving back from Albuquerque to Denver. The dept's frontline service manager (Tracy Zamora) got the troubleshooting lined up and learned there was some serious transmission work that needed to be done. She reached out for maintenance history and our warranty info and when all was dialed in, her action saved us a lot of money via the warranty. The repair work was completed and we drove home about two hours later without a problem. No wonder we are a family dedicated to Subaru's. (Four current; seven in recent history.) Thank you Tracy and Team. Karen McGuire

Buyer Beware - Our Experience with Subaru of Pueblo & Solon Automotive LLC…read moreMy parents, who are both in their 70s, visited Subaru of Pueblo with the intention of leasing a new 2026 Subaru Ascent. Instead, after spending an entire day at the dealership, they left having purchased a 2023 Subaru Ascent. The overall experience left our family disappointed and concerned. The salesperson, Manuel Garcia, used sales tactics that my family felt were overly aggressive and pressured my elderly parents into a purchase they had not originally intended to make. The vehicle was represented as having been inspected prior to sale. However, after taking it home, we discovered: A broken driver's side air vent. A poorly replaced passenger-side window with extremely wavy glass that noticeably distorts visibility. Neither issue was disclosed during the sales process. While Subaru of Pueblo agreed to repair the broken air vent, they declined to address the defective window, explaining that the previous owner had chosen that replacement glass. Our concern isn't simply that the window wasn't repaired--it's that a vehicle supposedly inspected was sold without either the inspection or the salesperson bringing these issues to my parents' attention. These defects also did not appear to be reflected in the vehicle's price. As consumers, we expect licensed automotive sales professionals to demonstrate integrity, honesty, and transparency. Unfortunately, our experience reinforced the old saying: buyer beware. Ironically, Subaru of Pueblo and Solon Automotive LLC publicly states: "Solon Automotive LLC is dedicated to truly exceptional customer service, provided by honest, responsible, and respectful people... We strive to be the auto dealer of choice for our customers... and a model of integrity and excellence for our industry and community." Based on our experience, we do not believe that mission statement was reflected during the sales process. I do want to recognize Josh and the Service Department. They were professional, courteous, repaired the broken vent correctly, and completed the work within the promised timeframe. Their service was the bright spot in an otherwise disappointing experience. While I appreciate the efforts of the service department, I cannot recommend purchasing a vehicle from Subaru of Pueblo or Solon Automotive LLC based on our experience. We felt the focus was on completing the sale rather than ensuring transparency and treating customers--especially elderly customers--with the honesty, responsibility, respect, and integrity the dealership claims to value. I hope this review encourages the dealership to better align its sales practices with the mission statement it proudly displays.

I was looking for a car for my daughter. She knew what she wanted based on her research and I…read morewanted to honor her request. I googled Toyota Rav4 Pueblo. CO and up comes this 2015 Rav4 at Thompson Auto Sales, accompanied by 98 photos. I felt I knew the vehicle by the time I called them to come and see it. The vehicle was just as the pictures showed. I drove it, asked that a couple of items be replaced, and I was told that they were already in the works. I made them an offer and they accepted. I picked up the car several days later and they had even filled the gas tank. The whole transaction from the time I took the test drive to the time I picked up the vehicle was less than 45 minutes. I was well pleased with the entire transaction.

Amazing customer service. Purchased a Jeep Wrangler Unlimited from them and was treated with…read morenothing but respect. I would highly recommended them for your next vehicle purchase.