Amazing service! My wife had our 3 child and having the Wash & Fold service during this time has…read morebeen a great help

We moved to Richmond two and a half years ago. We have been using them for pickup and delivery for…read morethe whole time since then. They have never lost anything. The laundry and dry cleaning are both excellent. Their pricing is extremely reasonable given the excellence of their service. We have found their customer service to be courteous and responsive always. They run an excellent business.

Lady never told us the minimum wash and fold was 10 pounds. Me and my colleague dropped off one 4…read morepounds, and mine was three pounds and they charged us both 17.50 each. Had we known, we would have put both of ours together and we had to come back twice. They also lied about the boss not being there when he was clearly there. Then we asked the afternoon lady to talk to the boss and she did everything in her power to not bother the boss. He then finally came to the cashier table and gave us five dollars off. Nightmare. Just do your own laundry. 12 dollars for 3 pounds. SMH. To be fair, the clothes were nice and clean and I got it the same day.

I brought in 1 suit and one pair of pants for dry cleaning 5 days before my husband and I were…read moreattending a funeral. They were to be ready Friday 10/2 as discussed and listed on my ticket. I go in friday and am told they are not ready yet but WILL BE, and that they are open Saturday if I can't make it back before close. I and my husband return Saturday morning and are THEN informed that they misplaced my items in the Monday bin and can't find them to be ready. Why was I lied to Friday!? Why can't I have MY personal property back!? I said I NEEDED them for a funeral, the response I was given was a rude "Things happen." HUNNY....I am going to a funeral, I am more than aware at this time that things happen... Let's work on some sensitivity training. So we had to purchase a whole new suit. That cost us HUNDREDS of dollars. No discount was offered. No apology was offered. Just "things happen". Then the highway robbery of $17 for 3 items. And they had lint and fuzz all over, so is it even really clean? Worst service, worst customer service. We will never be back.

my only issue is, they charge 4$ on the little machines, but when it hits your credit card it's 7$…read more taxes and fees ain't that much update: they tried to charge 12$ on another one.

Clean, everything works, friendly employees, good snack and drink machines, kids arearead more

I love this dry cleaners. Reliable. Good quality work. Top notch. For me it's the only cleaners…read moreI'll be going to.

A very courteous owner and a nice pressed shirt at a fair price makes Sandston Cleaners a good…read moredeal. Only minor drawback is they are only open MWF and Saturday morning. Not a big deal really.

Good fast service. My husband had his pants altered. I had my dress cleaned. Got both back the next…read moreday.

I have been using Puritan Cleaners for 30 years, the staff is always friendly and helpful and I…read moreready appreciate them. But I am really feeling that the adminisition has forgotten about the clients. I alway get my niece's uniforms cleaned there for years, today when I picked them up, the cost was ridiculously expensive. I put 1- pair pants, 3- shirts, 2- skirts, 1- church dress all for a 8 year old girl. Then I put in 1- pair pant, 1- skirt, 1- vest, 1- bow tie for a 22month old boy. My order cost $119.54, her dress cost $21.73 only. The children discount disappeared without any notice. I feel as if Puritan no longer care about their client. And they are ALSO have taking away the Senior discount. I supported them all these year for them to discard me

Clean laundromat. Open early. Multiple entrances available. Can pay with phone. Vending machines…read morefor laundry and snacks.

I don't need to use coin laundry often and this facility was clean, quiet & pretty easy to navigate.read more

May 2021 I came to this laundry Mat to dry my clothes. I had a dollar worth of nickels and dimes In…read moreexchange for four quarters. The manager told me they do not accept coins only bills. He refused to give me the four quarters needed to dry my clothes. I asked for the owner phone number and he told me the owner told him not to give out his phone number and name. I will not be back. Poor customer services. Calling for a boycott.

Owners are super nice people and always willing to help out. They keep the place extremely clean…read morecompared to others in the area. Prices here are also very reasonable and they provide dry cleaning and Alterations as well. I don't get my pants altered anywhere else!

Great place to do your laundry in a clean and positive environment with great tunes. Machines are…read morereliable and reasonably priced ranging from small $3.00 washers to mega 60lb washers for $7.75 and everything else in between. Dryers are HOT and there's a change machine up front that accepts bills ranging from 1's to 20's in exchange for quarters to use in various machines throughout the facility. There's also a well stocked soap center, soda machine, gumball machine, and bathrooms for customer to use in the far back right corner as added bonuse. Overall one of the BEST laundromats in the area.

Nasty washers. Things caked up inside. Worst laundromat I've ever been to. I drive all over this…read morecountry yes truck driver! I know laundromats in the hood that's more cleaner than this. Mane come on.