I went there in January for a root canal treatment, but my pain never went away. A month later I…read morewent back, they did a second treatment, but that didn't work either. In the end, they told me "we can't do anything" and referred me to another place. They neither refunded my money nor took any responsibility for the failed treatments. On top of that, the tooth next to the one they treated also got damaged and now needs to be extracted. This level of carelessness and irresponsibility is completely unacceptable. I'm taking this to court. I strongly advise everyone to stay away.

"We don't have public WiFi" Was the response from the front…read moredesk lady. I asked while I waited for my partner as he was having an emergency visit. The place has no good signal and there was no empathy. I was the only person in the lobby. Terrible customer service for BASIC needs for client experience. We will not return here for long term care.

I love Midtown Smiles. My whole family have been patients for over 3 years. Super friendly and…read morecaring about their patients. Never any presure about anything and understanding of individuals needs and concerns. Would recommend anyone to this practice. Sadly a thing of the past but this dental office is what good old patient care is all about!

Dr. Z and her staff are great. They are very concerned about the total person as they provide…read moreexcellent dental care. Dr. Z makes sure you are always comfortable with whatever procedure is being done. Her staff is thorough and impeccably efficient with their skills and patient care. I've been a patient of Dr. Z for several years now, ever since she began her practice in Raleigh and I'm always impressed by her personal attention to me and to the details of my dental needs. She is up to date on all the latest dental information and is always willing to offer alternative ideas for my own personal oral care at home. I'm very happy and pleased to recommend MidTown Smiles Dental Care.

I decided to check out Loren Dental since I was in the market for a new dentist, and believe it or…read morenot, I actually found them through a review on TikTok. I figured why not and booked a teeth cleaning. First impressions, I absolutely love the office. It is clean, modern, and just has a really welcoming vibe. The staff is super friendly and professional, which always makes a difference. Their booking system is also a 10 out of 10. I love a place where I can schedule everything through text, especially on those low social battery days haha! After my cleaning, I ended up needing a few fillings replaced, and that experience was just as smooth. Dr. Wilson made sure I was comfortable the entire time, and I was in and out without any stress. Safe to say I have found my new dental home. Definitely check them out if you are looking for a new dentist!

I Had a bad experience with them. I had explicitly said at the start, that I wanted the service…read moreonly covered by my insurance. I had to pay extra expenses at the end which surprised me. Please be sure to ask about the service or the sweet talk may cause you to pay extra. I hope no one goes through the same.

I wish there could be an option to leave a 10-star review, because I feel that this practice…read moredeserves it. My mouth was an absolute train wreck when I went in two weeks ago, and Dr. Thore and her staff have literally performed a miracle. They have all been extremely professional and knowledgeable, but also very kind and empathetic. Dr. Thore operated on my mouth for five straight hours, made sure I was comfortable, and was simply a delight. Cheyenne had the patience of a saint taking my impressions, and the young lady who assisted Dr. Thore during the surgery was also amazing, knowledgeable, and compassionate. And the cherry on top of the cake? Their work was so precise that I even had minimum discomfort post-surgery, and the cost of the entire procedure was so much more affordable compared to other estimated I had received! (I am mentioning this because I know that it is a very important factor in decision making - it was for me, at least). I could write a million words, but they probably would not be enough to truly express how deeply grateful I am. Wonderful, wonderful dental practice.

Worst dental experience ever. Such an unprofessional office, they will talk about other patients…read morein front of you. Most likely doing the same to you. Will never go back.

I have been a patient of the Brier Creek office since about 2013…read more I have always had excellent care, the medical staff is professional, thorough and caring. My oral care isn't particularly complicated nor have I had serious issues, so it's focused on cleaning and periodontal care. However. This year; 2026, as many medical offices have done, the business end of the operation has been changed to a corporate billing center. It's a mess. They sent the billing to an insurance carrier we had not used for 2 years. I called this separate billing location about it 3 times; the last time, the nice young woman assured me it was all taken care of but today, after having received another bill (which, along with appointment reminders was sent for some reason to my husband, who is not a patient there but listed as an emergency contact) They sent a request for payment to my husband's phone number, but not to me. I had him send it to me. I followed the link where I was directed to enter my birthdate. Just as it had the previous time, it responded that my birthdate was incorrect. I called the Brier Creek office. Again. Asking the receptionist who answered about my account, I was told that my account shows that we have NO INSURANCE LISTED. WTH. At my last (and I do mean last) appointment, I stood right there and handed the (temp) office person the actual insurance card. I just placed another call to this anonymous bog corporate entity where a bot voice encouraged me to leave a message and they promised ( ! ) to get back to me within 2-3 days. As a dental practice, I've always felt confident in Stansell Dentistry. But the choice of business/ billing services that was chosen to handle the financial end is a mess. I hope that it doesn't ruin her business, because she doesn't deserve that.

After 90 days I get a random bill for $146 dollars. I'm reducing their stats to one for poor…read morebookkeeping. After having me cry with frustration 3 times in their care, you'd think they would just leave me be.

Simply THE BEST DENTAL STAFF THERE IS! From the time you enter the door to the time you leave,…read morethese folks are knowledgeable, CARING, and clearly top tier!!! I have anxiety about needles and anything dental. I left my AirPods at home (how I survive these situations) and Dr. Arrick literally hunted down something for me to listen to while she worked. She was so considerate, continuously checking to ensure I was comfortable and relaxed. This woman HUNTED DOWN a CD Player she remembered seeing somewhere for me. Like something hidden in the deepest crevices of her office space. Then she sanitizes the thing. We laughed A LOT during the appointment and it's clear she's been doing this work for a while. I know this was simply to make me comfortable. By the end, I was calm enough to doze off. Anyone who knows me, knows THIS DOES NOT HAPPEN. She hasn't lost the zeal for her work, and there is nobody greater in Raleigh. I've tried some pretty reasonable places, and they can't come close. I feel bad not knowing the name of the dental hygienist, but it's crazy to say....her service was as amazing as Dr. Arrick's. I'm almost looking forward to going back.

Great experience! Dr. Arrick and the team were friendly, thorough, and very informative. I…read moreappreciate everyone for making me feel comfortable.

Just trying to get my implant for the past several months! Office had an attitude upon the initial…read moreconversation with new front desk personnel. My Email response When I called this morning, the phone was answered Hello. I ask if it was Ferrell Family Dentistry. It made me think I had dialed the wrong number. In my initial conversation, I still thought I had contacted the wrong office. I did not state that I received an email from your office. Both in email and verbally, I had given you Dental Arts Information. Dr Ferrell stated that your office would contact them. That never happened, so I made the call and emailed you the tooth information It's not like I have not been a customer there for years. I would appreciate this being made available to Dr Ferrrell. The attitude I received from this conversation and the efforts of my party to get this procedure done is not what I expected from your office. In the past, it has always been first class. As you see the correspondence here is through email plus the verbal during past several visits. No further correspondence is necessary. Fwd: Dental Implant Information Bob Earp Wed, Aug 28, 2:59PM Thank you, Bobby Earp 214-280-5308 This message is intended exclusively for the individual or entity to whom it is addressed. This communication may contain information that is proprietary, privileged, confidential or otherwise legally exempt from disclosure. If you are not the named addressee, you are not authorized to read, print, retain, copy or disseminate this message or any part of it. If you have received this message in error, please notify the sender immediately either by phone (214-280-5308) or reply to this e-mail and delete all copies of this message. **This Email had the images of the tooth that needed the implant.** ---------- Forwarded message --------- From: Meghan Wood Meghan@raleighdentalarts.com Date: Wed, Aug 28, 2024 at 8:25AM Subject: Dental Implant Information To: Bobby Earp -- Thank you, Click above photo to be directed to our website CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information or otherwise be protected by law. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. Thank you,

In my 74 years of life, I calculate I have had over 100 dental hygienists and the dental hygienist…read moreat Farrell Family Dentistry takes first place. Next I had a thorough exam by Dr. Farrell and I highly recommend him and his team. Kudos, Dr. Farrell.

I've seen Dr. A & Dr. Leedy. I've seen Meghan, Melissa, Jo & the list goes on…read more Each one has been wonderful. Smiling faces, positive attitudes & environment. Clean and welcoming office & laboratories. Quick & punctual appointments. Easy scheduling and even easier email communication. All of that would be what I'd expect when coming in for an appointment however the reason RDA gets 5 stars comes down to this. Transparency. Every single time. Honesty, compassion & beyond surface knowledge is what brings me back. Comfortability in my plan of care gives me confidence that RDA is serving me as a total person. Love love love the staff. The follow ups, reminders & coffee in the waiting area. & lastly - their ability to connect on a deeper level than just me signing over a check. I feel like each one of the staff truly cares.

I had a horrible experience with Raleigh Dental Arts. They lied and said they were in my network…read morewith my insurance and they were not. They also lied saying they submitted my claims and they never did. A year later they tell me they were having trouble with the claims and wanted their money. Every week I call to talk to the office manager Chelsie, she is either on vacation or sick. No-one will explain to me what happened to the claims. I do not recommend this Dental office.