Had a new door and opener put on in July of 2017. Door is fine and opener works fine but the…read morebracket holding the motor came loose from the ceiling in less than 2 years! When called out he charged $112 just to attach the bracket again. You would think he would stand behind his installation workmanship. Wonder how long this will hold this time!!!!! Suggestion. You may want to install the opener yourself, you will probably do a better job!

Had the problem that the spring done sprung on one side and needed replacing. Seeing that the other…read moreunbroken spring was 30+ years old I went with the option to replace them both. Tom arrived when he said he would, was courteous and got down to business. I was quoted what I thought a reasonable figure for the work. I was fortunate enough to have the job completed within a couple hours of leaving a message and being called back in short order. Thank you Tom!

We needed new garage doors for our home and when we finally settled on what door manufacture we…read morewanted to go with, it was now time to pick out who was going to install them... We had three estimates and we landed on Rock River Door Company and couldn't be happier with Al's work. Al was on time for his scheduled appointments and had the best pricing and was professional and polite... I would recommend him highly...

Amazingly professional and outstanding service company. We had a unique situation and Rock River…read moreDoor was by our side helping guide us through the entire process. From original concept and design through fabrication of our new garage and adaptation of a brand new door and opener installation. This company never let us down. Our process was somewhat unique in that we live over 1000 miles away but yet Al worked with us making sure all the details were spot on for our rental. Top quality products and highly skilled team work made for a seamless and clean install. We have seen many other door companies work and NONE of them even come close. Strongly recomend to everyone searching for new install or existing door service to call Rock River Door FIRST! You won't be disappointed with this company. Stellar prices too! And even more impressive is the fact that they handle many of the surrounding area municipalities too. That says volumes about their professionalism.

no show for appointment to repair garage springs. No call, text to cancel. I waited for 4 hoursread more

*Extremely* knowledgeable about garage doors, and can easily communicate the intricacies…read more Quick to schedule, fast work, well installed, with an attention to detail. A solid job for a solid door. ;)

They were great. They fixed the problem quickly and were professional. The prices were good. I…read moreused them to put in a new door and then 12 years later for a quick repair. Very satisfied.

From the owner: Roscoe Garage Doors provides residential and commercial garage door services to the Roscoe, IL area.read more

Fast and friendly. Helped me with a lockout emergency! Bill answered on the first call, gave me an…read moreestimated arrival time and showed up within the window. Was able to get me back into my car in no time flat. Told him I was in a hurry and he was happy to help. I will definitely call Bill at Lucky Lock again in the future!

Lucky Lock definitely came to the rescue for me in my time of need. I recently got a refurbished…read morekey fab. It wasn't supposed to be able to get locked inside of my vehicle, but it did... with my 4 month old baby inside. Luckily, I had the vehicle turned on with the air conditioner running. When I called Lucky Lock, they rushed over within just 5 minutes. It only took him about 30 seconds to get my door open for me. When I asked what I owed him, he said that I had been through enough and he didn't want to charge me. It was so refreshing to see someone with genuine empathy and compassion... for a complete stranger. I would highly recommend giving them your business.

We had two garage doors and two automatic door openers installed by Cropp's. Are experience was a 5…read morestar install along with professional staff , cleaned up afterwords and followed through with some extra wood trim around the doors with in two days of installation of doors. I would recommend this company to anyone looking for a quality install, and professional service.

I called for emergency weekend service as I couldn't get my cars out of the garage. They were out…read morewithin the hour and made sure everything was working properly before they left. Excellent service! Yes we had to pay an extra fee for emergency but for us it was worth it to be able to get car out. They are very friendly and couldn't ask for better service!

I had a spring snap on my garage door and, at the same time, the garage door opener was kind of a…read morepain in the butt. When the spring snapped, I couldn't open the door without unplugging and replugging the opener back in. I called Raynor and they were out to my house three hours later and had the spring replaced and the new opener installed within an hour and a half of arrival. Julie was great with customer service and Luke did a great job!

I WISH I HAD CALLED RAYNOR FIRST…read more My garage door would only open the first ten inches and get stuck, i called rockford garage doors and i wish i hadn't the tech they sent out was from "Anytime Garage Door" and they'e going to get a craptastic review after I finish writing this one. Save your money, don't bother calling anyone else. The tech, whose name i forget ( brian?) Showed up and was very friendly and knowledgable. He checked out my door, replaced some broken parts, tightened the door springs, greased the whole thing and was on his way. It only cost me $106.