I recently had an issue with one of the garage doors on my three-car garage. The door was having…read moredifficulty closing properly and would occasionally reverse direction when it was about 6-8 inches from the floor, leaving it stuck in the open position. After taking a closer look, I noticed several loose track bolts and suspected something wasn't installed correctly. After reading reviews, I contacted Excellence Garage Doors and spoke with Raymond. He listened carefully to my concerns and was able to schedule an appointment for the very next day. Raymond arrived on time as promised and immediately impressed me with his friendly personality and professional demeanor. He performed a thorough inspection of all three garage doors and quickly identified the problem. The lag bolts securing the tracks had been installed incorrectly and were the wrong size. Not only did he correct the issue on the affected door, but he also inspected the remaining garage doors and found several other loose fasteners that needed attention. We decided it would be best to replace all the lag bolts to prevent any future issues. What I appreciated most was that Raymond took the time to explain everything he was doing and why the repairs were necessary. There was never any pressure or upselling--just honest recommendations and quality workmanship. He carefully adjusted the tracks, tightened and replaced hardware where needed, inspected the garage door openers, and made sure every component was operating as it should. By the time he was finished, all of my garage doors were operating smoothly, quietly, and better than they had since I purchased the home. It's easy to see that Raymond takes great pride in his work. His knowledge, attention to detail, and confidence come from years of experience and factory training from leading garage door manufacturers. He went above and beyond what I expected, and his pricing was more than fair for the amount of work performed. If you're looking for an honest, knowledgeable, and dependable garage door company, I highly recommend Excellence Garage Doors. Raymond delivered exceptional customer service, quality workmanship, fair pricing, and an overall outstanding experience. I would not hesitate to call him again for any future garage door repairs or maintenance. 5-Stars!

Just call ray. He's great and exceptionally personable. I received next day service for 2 new…read moresprings; plus he gave the door a thorough assessment and some much needed maintenance. Cost was less than I expected which is always a relief! I'm saving his info for next time!

They were great. They fixed the problem quickly and were professional. The prices were good. I…read moreused them to put in a new door and then 12 years later for a quick repair. Very satisfied.

From the owner: Roscoe Garage Doors provides residential and commercial garage door services to the Roscoe, IL area.read more

no show for appointment to repair garage springs. No call, text to cancel. I waited for 4 hoursread more

*Extremely* knowledgeable about garage doors, and can easily communicate the intricacies…read more Quick to schedule, fast work, well installed, with an attention to detail. A solid job for a solid door. ;)

One of the cables to my garage door broke, and it wouldn't go up or down when I called State line…read moregarage doors to come out and repair it. When they came, they did the job quickly and properly. I would recommend them to anyone who needs repairs on the garage door. The technicians were polite and knowledgeable.

Simply, the best! Call Mike and he'll take great care of you! He's a nice, honest, and hard working…read moreguy who has been in the door business for over 20 years. Service you can trust for a price you can afford!

Great quality and value…read more Ryan arrived on time was very professional and personable in his work. His rates were competitive, but most importantly he listened to what I wanted compared to forcing a standard solution.

Just an amazing experience and great to work with. Definitely will be calling him again with my…read moregarage issues

We are absolutely delighted with our new C.H.I. garage doors. From the quality and appearance of…read morethe doors to the installation itself, everything has exceeded our expectations. The installation crew was exceptional. They were professional, courteous, and took great care with every detail. The workmanship was meticulous, and it was clear that they took pride in doing the job right. The finished installation looks fantastic, and we couldn't be more pleased with the results. We would highly recommend Cropp's Garage Door and especially commend the installation crew for their outstanding work.

We had two garage doors and two automatic door openers installed by Cropp's. Are experience was a 5…read morestar install along with professional staff , cleaned up afterwords and followed through with some extra wood trim around the doors with in two days of installation of doors. I would recommend this company to anyone looking for a quality install, and professional service.

If you want fast dependable service these guys are the ones to call. Reasonable price and have…read moreeverything to repair my garage door. New springs and rollers now it's really quiet.

Service was quick and easy. Direct pricing. AJ and his team knew what needed to be fixed and were…read morein and out within 30 minutes.

I have driven by this place a few times over the years and today the spring on my garage door…read moresnapped. I called them and they were out within 30 minutes and had everything fixed within the hour! Service guys were professional and friendly. Would recommend this business for anyone looking for a new garage door or have their existing door serviced. Thank you!

I bought a house and there was an Ackerson sticker on the garage door so when I had trouble, I…read morecalled them. They were ready to come out right away, and the young men that showed up were quick, thoroughand professional. My garage door is working perfectly now. They were polite and made sure I was happy before they left. I definitely recommend them.

They have been so responsive to me by phone and Yelp messenger. Excellent customer service, thank…read moreyou!

He did a great job! Paid him cash I think hunk it was a little too much but he never gave me a…read morereceipt. I have called him and texted him and he doesn't return my calls or texts. He also didn't bother to ask if I needed an extra remote for the garage and when I asked him he just said he would be back to drop it of. It's been 2 weeks and nothi. I would give 5 stars but this man is bogus for not returning my texts and calls. I need my receipt man!