The massage was below average and the facility smelled bad. could not wait to get out of thereread more

Went in, my hip was really hurting. Got a good massage, and she recommended 'cupping'…read more I normally don't go for these type of things, but I thought what the heck, my hip hurt to much. I don't know if it really worked, but after the massage and the cupping, my hip did feel better.

I see bad reviews that should be removed, Palm Spa has been under new ownership for about three…read moreweeks it is unfair to stick the new owner with the previous owners bad reputation. I suffer from stabbing pain in my legs and right hip, it causes almost unbearable muscle cramps. I limped into Palm Spa today cringing with every step, feeling like I had a ice pick stuck in my hip. These issues are caused by Arthritis around an old surgery, I have tried injections and had nerves burnt to ease the pain, I have been taking anti-inflammatory medication for years hoping I don't destroy my Liver and kidneys. Using a translation app on her phone because she speaks Chinese, I told here about my pain. she went to work on me and parts of it were painful to the point I was beginning to think going there was a mistake. After she finished working her magic I strutted out full stride and pain free, this is the first Time in several years I have been completely pain free.

Terrible massage and awful English. Didn't know what deep tissue meant. Are you kidding? Very…read moregreedy about tips and willing to argue. Pathetic.

I have a gift certificate and it was easy to use. Massages have been great with fabulous…read morecommunication from setting appointments to finishing up services. Definitely check them out.

I am extremely disappointed and frustrated with the management at Grove Spa. My wife and I booked a…read morecouples massage a month and a half to two months in advance, and they called 45 minutes before our appointment to cancel due to a "family emergency" with one of their staff. This is not only highly inconvenient but deeply disrespectful, especially when we were literally walking out the door. This is the second time this has happened to us. My wife experienced the exact same last-minute cancellation a couple of months ago. The pattern is clear: poor planning and dismissive customer service. While their therapists may be skilled, the management appears completely incapable of basic scheduling reliability or common courtesy. As someone with severe service-related PTSD, I had been mentally preparing for weeks to even allow this appointment. The last-minute cancellation hit hard and felt incredibly inconsiderate of our time and well-being. If Grove Spa cannot value their customers' schedules and trust after booking so far ahead, then they clearly don't want our business. We will be taking it elsewhere, and I strongly encourage others to do the same. There are plenty of professional spas in the area that can actually show up when they say they will.

Haven is hands down the best massage I've ever had. She is knowledgeable and patient. She is…read morededicated to trying to help with problems you are having. I never thought I could take a deep tissue massage but it helps me so much. I wish I could see her every week. Haven is very good and books out months in advance. Plan ahead or you'll never get to meet her. Then you better look for a back up cause I'm not the only one who loves her.

Haven does a wonderful job of combining techniques to help her clients look & feel their best! Be…read moreprepared to emerge feeling taller.

Massage was pretty good. Ladies can speak and understand…read moreEnglish. Slow long strokes is preferred rather than the short rapid strokes

Amazing full body massage!! Love it! Got us in fast! We highly recommend! Left relaxedread more

I've always had a good to great experience at this Massage Envy location. Like most massages,…read morefinding a therapist that matches your expectations and preferences is the most important key. Sometimes you have to try out a couple different therapists to see who fits. The location here is convenient and the place is always spotless and clean. The front desk is very helpful. If you're looking to get a massage, I recommend calling them up and ask for a recommendation. The receptionists know the therapists and can get you scheduled with someone who matches what you are looking for. I don't really understand the negative reviews I see here. I've been coming to this location for four years and it's been a positive experience.

expensive for a poor quality massage, and the guy was creepy! i won't be going back because it did…read moreactually nothing for me

** Updating Review from 1 star to 3. ** Manda called me immediately to apologize for the bad…read moreexperience and to reconcile the situation. She was very patient and kind, taking accountability for the double-booking and explaining that she had already let her employee go until he could improve his skill. She offered a replacement massage by her or a refund. I opted for the refund and agreed to keep her cupping services in mind for the future. Very happy with the follow-up call and service. Original review: We recently moved to the area and I was in desperate need of a massage after being on the road for four days. We were staying in a hotel for the week until our house was ready and I decided to take the opportunity to relax and get a massage. After reading reviews, I chose Plus massage in hopes of a good experience. I was curious about speaking with her about cupping. I made a phone call on Wednesday afternoon to ask what her next available appointment was. She was a bit hard to understand on the phone, but we managed and she said she had a 7p appointment that evening, but implied that would be too late for me. She then booked me for 11a the next day. Ok, no problem. When I arrived the next morning, there was a couple waiting in the lobby. She rushed me into the massage room to discuss my needs, and again there was a bit of a language barrier in understanding, but we got through. Then she informs me that she basically double booked me and had to massage the gentleman waiting in the lobby and that her other "employee" would handle my massage. I was disappointed, but at that point just wanted to relax. So in good faith, I got on the massage table and proceeded with the massage. I didn't even meet the guy first or talk to him about anything. I'm assuming she relayed our conversation in their native language. It was hard to relax because once I was on the table face down, they were talking and she kept coming in at the start of my massage to get supplies and continue side conversations. He did a decent job of using the hot stones, but beyond that I would question if he was even a licensed or trained masseuse. The massage was clunky at best, not deep tissue like I asked for and primarily just consisted of repetitive long strokes. I also have had plenty of massages where the masseuse practices controlled breathing to not distract from the experience. This guy breathed hard in my ear for the entire hour. Overall, he got the job done, but this definitely was not a good experience and I won't be coming back.

I've always been the type of person that gets frequent massages…read more However, Manda at Plus Massage is so MUCH More then just a Massage. She is MORE the PLUS in Massage Plus Therapy. She has helped my Lower Back feel so much better. I've recommended Manda to MANY of my friends and they ALL feel the same way. Manda is AMAZZZZING to say the least. My husband also sees Manda on a frequent basis. Trust ME go see Manda at Plus Massage Therapy on National...I PROMISE,you won't regret it. You WILL Love her as much as WE do