Did I ever think I'd be reviewing an ER? No. Have I been bragging that this is the best hospital…read moreI've ever been to? Yes. I woke up with super bad stomach pains and was away from home. Yelped an ER and took a chance on Elite Medical Center because of the good reviews. The care here is really "Elite". I was able to get called back extremely quick. Every single nurse, doctor and tech I interacted with was super nice. All the services were very fast, but not rushed. I got my own room and felt very safe. Overall I was in and out in two hours, which was super nice. I would definitely recommend if you're in the Vegas area and unfortunately have to go to the ER.

Mixed review here. The staff is friendly and efficient BUT the process if getting results is beyond…read morefrustrating. Scan QR code with no luck on results but you immediately get a text to get a review. ....

I feel the need to write a review after seeing so many one star reviews. the staff I encountered…read morehere were all amazing! I was here for a procedure that requires an overnight stay in the critical cardiac care unit. In recovery I had Larrice as my nurse. Amazing! caring, pleasant, and very well educated in her position. I felt lucky to have her. The reason why this was not a 5 star is I spent 8 hrs in recovery because somebody dropped the ball. I was eventually moved to the cardiac floor. where I had Micks, Caesar and Kim. Wow not one, but three highly skilled yet pleasant nurses cared for me. A huge thank you to all four of you. amazing.

Sunrise Hospital - Cardiac Ablation Experience (February 19)…read more I recently underwent a cardiac ablation at Sunrise Hospital, and I would like to express my sincere gratitude to the entire team who cared for me. The day prior to my procedure, I was called for pre-op admission. Although it felt somewhat last minute, the process was handled beautifully. Felicia, who assisted me with the admission process, was incredibly kind, patient, and welcoming. She gave me clear instructions on where to enter and what to expect. When I arrived, she made the experience comfortable and even shared a few laughs with me, which helped ease my nerves. She later completed my blood work and EKG with the same professionalism and warmth. She truly made a difference. When I first scheduled the procedure, Gabby was the initial point of contact. I am unsure of her department, but she was pleasant, thorough, and answered all my questions patiently. She set the tone for a positive experience from the very beginning. Upon arrival at Sunrise the morning of my procedure (5:30 a.m.), the staff at the entrance and security were professional and courteous. I was impressed by the updated technology at the entrance and the overall efficiency of the check-in process. At registration, Ashley assisted me with my admission. There was a complication regarding workers' compensation coverage, and she handled it with patience and diligence. She made the necessary calls and ensured everything was confirmed properly. I truly appreciated her effort and professionalism. On the morning of the procedure, the nursing staff who first brought me back were friendly and helped me feel at ease immediately. Karla initially seemed reserved (understandably so at that early hour), but once we got settled, she was wonderful. She was efficient, attentive, and even shared some laughs with me. She moved the process along smoothly and made sure I had everything I needed. First impressions can sometimes take a moment to warm up, and I'm so glad we did, she was great. In the operating room, I was genuinely impressed by the level of technology and coordination. It had been decades since I had been in a hospital setting, and I could clearly see how much advancement has been made. The room was filled with a highly organized team who worked seamlessly together. I was carefully connected to monitors and prepared with professionalism and kindness. Everyone was friendly, reassuring, and made sure I felt safe. Dr. Gururaj was outstanding. He was calm, approachable, and confident. He checked on me, reassured me, and helped keep the atmosphere positive. The entire team on February 19 working with him was exceptional. Although I cannot remember every name, I want them to know how much I appreciated their care. Post-procedure, the recovery nurses were attentive and accommodating. They provided clear instructions and ensured I was stable and comfortable before discharge. My friend was kept informed and brought back appropriately. The entire process felt organized, caring, and safe. I truly have nothing negative to say about my experience. Every staff member I encountered was professional, kind, and compassionate. I am healing well and grateful for the care I received. Thank you to Dr. Gururaj and the entire cardiac team for taking such good care of me. I hope the procedure was a success, and I sincerely appreciate everything you did for me. God bless you all.

My wife went to Care Now Urgent Care for pain that had lasted for a week, she had done a Telehealth…read moreDoctor appointment and was prescribed antibiotics before going to the urgent care, but the pain flared up and we stopped at Urgent Care, Paid the $75 copay , and then the doctor told us that she needed IV antibiotics and to either go to the ER at Southern Hills Hospital or Mountain View Hospital (the 2 closest in their connection). We went to the Southern Hills Hospital ER on Saturday, 4/25/26 and within minutes they saw to my wife, and started her on an IV Antibiotic. Around 8pm they took me back there to see her, then around 10pm, they took her to a hospital room. We were told that they were going to operate on the infection and infected tissue on Sunday 4/26/26. She was cleared to leave on 4/28/26. The nurses, surgeon, and physician were all amazing. I am glad that she is out of the hospital now and the only thing to fear right now is the upcoming bill...

I would strongly caution anyone considering this hospital specifically the 4th floor. While other…read moreunits such as Labor & Delivery, ICU, or outpatient surgery may operate differently, my concerns are solely with the 4th floor care team. My mother has been hospitalized here for two weeks, and during that time we have experienced repeated and serious failures in care. Physical therapy orders were ignored, contributing to my mother going from being able to walk upon admission to now being unable to walk. A feeding tube was placed, yet she was not fed for three days due to the absence of a nutritionist. We requested a cardiologist and waited four days before one finally saw her. The list of issues is extensive. Most concerning at this point is that now that she is tube-fed, she is frequently left soiled and uncleaned. This is unacceptable and inhumane. I have photographic evidence of these conditions; while I am reluctant to share them publicly due to how disturbing they are, they do exist. I urge families to think very carefully before entrusting a loved one to this floor. What we have experienced reflects a lack of coordination, accountability, and basic patient dignity.

No photos needed, there was a 5-day stay at the hospital on the 5th floor and the sixth floor, all…read morethe doctors and nurses and staff members we're all very kind friendly helpful concerned everything you would want in care. They went above and beyond to take care of while we were there at the hospital. Dr Gibbs explain everything to her fullest, the nurse Kay & Jessica went above and beyond in making sure that we were comfortable, Carl and Adriana and another filipina cna also went above and beyond not only did they care they made a smile they gave us conversation they made us feel comfortable, even the staff janitorial people that came in also went above and beyond. It didn't feel like you were at a hospital it felt like you were in a hotel the five star. Not only did they take care of the patient they took care of the parent. They have sandwiches for people who stay overnight all you have to do is ask if you're hungry they'll give you drinks and soda pillows and blankets all you have to do is ask they actually care about you if you don't ask you won't know what they'll help you with. Some people don't like hospital food but it's actually great that they make personalized food for people with food issues. Also if you pay in advance it's only $5 for someone who stays the night with the family member there or friend. Every meal is $5 if you pay an advance in the cafeteria you'll be able to order your food with the love one that you're with at the hospital at the same time. A lot of the doctors and nurses did not know that and CNA but they do now on level 5 and level 6. There was other doctors and nurses and CNAs they came to visit even though they did not know us and they went above and beyond and they were very kind and polite. It was a bittersweet sorrow that we ended up checking out we said goodbye to everybody gave everybody hugs and we now keep in touch with them they are very good and wonderful people and the next generation of nurses with the confession that they have at summerlin I'm proud to say that the amount of nurses that we met in CNAs are wonderful. They have the tools of being compassionate caring concerned all at the same time. Also treat people the way you want to be treated and some people will go above and beyond for you especially in healthcare. And if you experience someone that is not helpful you can always have a second opinion in the hospital. Just because you're in the hospital doesn't mean you have to be afraid to speak up just don't talk down there's a difference. I would recommend all families with gastro issues and with children to come to this hospital. This is the only hospital we ever go to and we have never been treated badly and over the years it's been excellent even more than I ever expected. It was wonderful when they first opened their doors and it's still wonderful now they do get overworked but just work with them and they'll work with you. And when they're doing a good job it doesn't hurt to say thank you for helping me you did a really good job because it actually gives them more motivation to do the best that they can always. Regardless if it's their job. But if they're not there's always the charge nurse which we did meet and she was wonderful too we even told her we love your staff you guys have a dynamic that I've never seen before. Thank you summerlin hospital staff and ER you guys did a wonderful job and hopefully we won't have to come back but if we do will come to summerlin! But don't take my word for it if you need a hospital to go to try them and review it yourself you won't be disappointed or you might I don't know .

UPDATEEE: those girls are the front sold my information. so now i keep getting first source scam…read morecalls. isn't that illegal? selling someone's info like that? just got a bill in the mail after the nurses told me since they didn't provide care, & couldn't bill me so here we go!! i went in around 4am & both nurses couldn't give an f at all. no urgency at all. they seemed bothered i even came in. high school bullies type of girls. unless you're bleeding out & near death i wouldn't go here. but even then they'd take their sweet time providing care. in case anyone is wondering an ekg is over 5000$. emailed customer service so they can audit the conversation we had. it always amazes me how nurses go into nursing without having any compassion in their field. it just feels like they're in it for the money & you're just an obstacle to their paycheck.

Friday April 17th 2025 Went to emergency about 830a, no…read morewait,was directed straight to the back.everyone very tentative and informative.. I ended up needing to get a blood transfusion,,they kept me, the best experience I could have had, everyone that assisted me on the 3rd floor,thank you,I was scared, they checked on me every 30mins to an hour. I'm so thankful to everyone that worked Friday, Saturday morning it was a shift change and a difference in service,still good but not like the nurses on Friday,,thank you guys for making me feel safe... Now that bill I'm sure gonna kick my butt Thankful the residents on board was caring cause I was terrified

Dr Gomez and Nurse Jace were amazing , very quick and accommodating and Dr gomez gave some advice…read moreon a nursing school program when i expressed to him i want to be a nurse. The encouragement i needed !

Do people expect more from an er than to be patched up and sent home alive and healing?…read more Personally? I'll take that every time. This er is here to help, whether it's hydrate/stabilize/discharge or transfer for treatment. Efficient and kind.

Last night I almost crossed myself and I accidentally mistaken my nail glue for my eye drops…read more IMMEDIATELY! The first thought in my mind was ...... KNOCK ON YOUR NEIGHBOR'S DOOR AND ASK FOR A RIDE TO DIGNITY HEALTH ST ROSE DOMINICAN SAHARA CAMPUS LOCATION. Trying to stay calm but my heart was down there coming out of my chest. ( I'm going to lose an eye my grandbaby's going to look at me completely different and not recognize me). On the way there my neighbor says don't you want to go to UMC. Not even over my one-eyed dead body do you take me there. I will only go to DIGNITY HEALTH. Upon arriving in the most hysterical way I mean this is my eye we're talking about it was glued completely closed. The receptionist tried to be as patient as she could under the circumstances. TONI ? ..... Yes they called my name not even more than 3 minutes after entering the building which seems like a long time but at that point I was just happy to hear my name. I was greeted by a soft warming voice. "KATHERINE" was the nurse's name. He stayed calm cool collective as I was an emotional wreck. After taking my vitals she requested that I run my eye under a stream of water. After it seemed like an eternity to me I was greeted by another calm voice. " Dr GOSHINSKA" hello are you okay how can I help you let me know what's going on. Something to that aspect at least that's how I received it. His gentleness and concern took me from a 10 down to at least a six. To make a long story short the most horrific incident that's ever happened to me in my life.... DR GOSHINSKA with the most tender, comforting, patient, concerning, open mind, peaceful energy, understanding, talented, graceful doctor I have ever had the blessed opportunity to be the physician to help me while in need. FYI because of those reasons it was a successful separation with my eyelids that were 125% super glued together. No scarring no cuts in my skin I can see. Your facility could not have done a better job when they hired DR GOSHINSKA and nurse KATHERINE. ******** 8 STARS!

Recently had an unexpected visit to the Emergency room at the Spring Valley Hospital Medical…read moreCenter, and would definitely come back here for any emergency services I or my family need in the future. From the moment I arrived, till I was discharged, everything was professional and I was pleased with the service I was provided. Without getting into the details or specifics, thank you to the doctors and nurses and everybody else for what you do day in and day out. As a patient in need, I truly appreciate the communication and professionalism of the hospital staff.

I had a terrible experience at Spring Valley Hospital Medical Center. I was left sitting in the…read morewaiting room for over 8 hours with severe abdominal pain and not once did anyone come to give me an update on what was going on. Being in that kind of pain and completely in the dark is unacceptable. The only time the doctor came to talk to me was when i first arrived and then when i was sick of waiting and told them i was leaving AMA On top of that, they use a third-party radiologist, and I was told results would take 1-2 hours. Instead, it turned into a 10-12 hour wait with no communication. If that's the real timeline, patients should be told upfront--not left wondering what's happening. The waiting room was packed with around 40 other people, and it felt like there was no sense of urgency or care for what patients were going through. No one checked in, no updates were given, and there was zero transparency. Overall, it felt like patient care and communication were not a priority here. I would not recommend coming here if you're dealing with serious pain and expecting timely updates or attention.

Got a super bad infection and had to go to the emergency room. Everyone treated me really well,…read moreespecially my nurse John. They couldn't treat me there, though, so I had to go to a different hospital.

My experience with the Henderson Hospital ER was extremely frustrating…read more I was transported to the ER by a Henderson ambulance, despite expressing that I did not want emergency room treatment. Once I arrived, I informed the doctor that I wanted to leave. The doctor allowed me to leave against medical advice, and I received no medical treatment during my brief stay. Despite this, I was later billed for the ER visit. Even more concerning, the bill included charges for an electrocardiogram (EKG/ECG) that was never performed. I now have to spend additional time requesting medical records and disputing a charge for a procedure that did not occur. Patients should not have to fight inaccurate billing charges or pay for services they never received. The entire experience has been stressful, time-consuming, and disappointing.

Was here 04/2026 The cafe has plenty of choices to choose…read morefrom. Freshly made soup and dishes. It is on the pricey end ‍ The care also was good from my experience with my loved one. Not everyone will have the same outcome;(

I've received the best care here and the staff were amazing! The type of care was top notch for me…read morebut I get it my insurance is paying for it! I did feel rushed out but I didn't leave until I felt the need to! Thanks for helping me!

My mom (with dementia) recently had an emergency visit…read more After 8 hours she was sent back to her bed in senior a home in the middle of the night yes 12:15 am! She couldn't stand or walk but the EMS carried - wheeled her back to her room. The Senior home Oakmont, apparently didn't provide a POA nor an ICE for the Dr to contact next of kin.

DO NOT COME HERE ! It says #1 voted hospital in Las Vegas and it's very much a lie, I came in to…read morethe emergency for a asthma attack (very bad shortness of breath to the point I could hardly walk or move around) I kept asking when can I get helped from how bad it was and they said I have to wait like everybody else... VERY BAD CUSTOMER SERVICE AND RUDE EMERGENCY STAFF... I barely have any air coming through my lungs and I'm left waiting for almost 2 hours struggling breathing... I'm 18 years old no compassion at all, the rude stuff talks and laugh behind the desk but aren't doing anything.... Not trying to be dramatic but this is the worst experience I have ever encountered and told me i didn't need a wheelchair to transport myself with my shortness of breath because "there's people that can't actually walk here" WORST EXPERIENCE Update: THEY GAVE A LADY A DIRTY WHEELCHAIR???!!!!?? They could've cleaned, clearly not sanitary from a hospital....