I was recently admitted to the emergency room at Henderson Hospital due to a medical condition via…read moreambulance. Once there I was almost immediately provided a room and a number of tests were performed very quickly thereafter. The medical professionals that took care of me were wonderful. They were caring and I felt I was receiving excellent care. I was in the emergency room longer than I would have liked but I understand that they had to do several different tests hours apart. During and after these tests, the doctor kept me informed on what was going on and what to expect. I thought she provided excellent service as well. Even more impressive was she called me the following day to see how I was doing. If I need hospital care again, I know Henderson Hospital would be my first chose.

I had a planned surgery with an excellent surgeon and team, absolutely zero complaints with them…read more I wake up in recovery crying in pain. The nurse tells me that I will continue to cry until I quit moving. My pain level was 10+, agony. She said that she can give one pain pill, than sat in front of her computer without another word. Now I am taken to my room, still crying in pain. Nurses get me settled in. I noticed that my bed is inflating and deflating and every time it does that, excruciating pain. The nurses come back in an hour for a check, I asked them to please turn the mechanism off that is making the bed do this. So the nurse it pushes some button and leaves. Lo and behold, the bed is still doing this. Another person comes in and I tell them the same thing, they push some buttons and leave, again the bed is still inflating and deflating. This cycle goes on from 3 in the afternoon until 9:30, I ask every person that comes into my room to please fix my bed. At this point I am thinking that they're just sadistic and enjoy seeing patients in pain. I was already in pain from the surgery and then they caused me more for 6 1/2 hours. The nurse in charge that evening said that she would have her manager or supervisor come talk to me, no one ever showed up. They finally replaced the bed. The nurses during the day were also an hour to almost 2 hours late, giving me my pain medication. My pain never went away during the day. I cried non stop from the time I woke up from surgery about noon until 2am, the next day. During the day, I also rang a nurse because I had to go to the bathroom. It took them 45 minutes to come help me. By the time a nurse got to my room and assisted me getting up, I peed all the way to the bathroom. How humiliating! Since the manager or supervisor never came to my room so that I could voice my complaints, Henderson Hospital has given me no choice but to air my grievances here. What a miserable stay, I cannot wait to go home.

Didn't have a chance to check in on Yelp due to the circumstances, but I was sent here last night…read moreafter an emergency. I had a major stomach ache that was causing perfuse vomiting. Never felt pain like this before in my life, and I've had back surgery for scoliosis. From start to finish I felt like I was being taken well care of. The staff here is amazing. They did all of the necessary testing on me to determine the nature of my emergency. Needless to say, I ate way too many shelled peanuts at once that caused this emergency. I left feeling a lot better, and prescriptions that would get me past the next couple of days of recovery. Nothing major. Just prescription strength Tylenol and meds for nausea and vomiting. They said I could have peanuts again in the future, just in moderation, but this experience has me swearing off peanuts entirely. Not worth the risk with the pain I was in. I have to eat things like soup and bananas for the next two days to let my stomach heal, but a small price to pay for my health and well-being. Great staff and very professional.

Brenda was terrific, she made sure I understood everything. She took her time explained and…read moreanswered all of my questions. She really made my day, and the process of everything was understood, and I left her relieved. I really recommend their services!

Definitely had a bit of a scare last week when I had to go to the hospital for the craziest pain…read moreI've ever had. To preface, I was 21 weeks pregnant and went to the ER and they wheeled me up directly to the labor & delivery unit. The staff was all absolutely amazing and so kind. Stephanie was our nurse and she was so amazing. I definitely appreciated how kind she was especially since I was scared as to what was going on. Long story short, everything is fine with the baby and me, but I had kidney stones so drink your water, people! haha. I had no idea you're more prone to kidney stones when you're pregnant. Hard lesson learned. The staff was really nice and accommodating and I don't feel like I was waiting too long on anything. They definitely were a bit busy and the doctor that was supposed to examine me was delivering a baby, so I had to a wait a bit there, but I definitely felt like their care there was great. Hopefully I'm not back till I have to deliver the baby haha but really appreciative of the amazing staff at the ER and the Labor & Delivery unit.

This is by the far the most terrible experience I have had in a hospital. My Doctor did not listen,…read moreor care about the pain I was experiencing and waited 56 hours to prescribe medication to help alleviate said pain. To start, she tried multiple times to prescribe me medication that I was allergic too, did not listen to my symptoms as she thought I was simply withdrawing whenI was not. It was pancreatitis. Furthermore..she takes forever to do her rounds and doesn't come in until the afternoon and when you haven't slept for more than 3 days...the day time seems to be the quietest. As I was napping she storms in without knocking, turns all the lights on and opens my blinds saying "I like my patients to stay awake during the day" UNBELIEVABLE. Most nurses were great, however most look like they hate being there. No cleaning staff, no new gowns or sheets after a 6 day stay, dirty, and just plain awful. I do not wish this place on anyone. It will only make you more sick. My doctor should be ashamed.

I checked insurance before checking in. After filling out brief information and providing my…read moreinsurance card, I signed consent forms electronically. We were seen in about 30 minutes. Parking was easy right in front. The lobby is small. I saw a physician's assistant to Dr. Lopez for an after car accident injury. The PA was friendly and knowledgeable. I was able to get blood work, X-rays, and pain medication on site, along with a prescription. The X-ray was mobile so I did not have to get out of the bed, which was really helpful. We were there for about 5 hours total. I have not received any billing yet, but they send you home with copies of all of your data.

Approximately a month ago, my son got bit by a dog and he visited this ER at around 9 pm. Vital…read moresigns were taken. Then he and I were told to go to a big room. We waited about 30 minutes in the room, where no patient privacy is being provided. You can hear everything the doctor is telling the other patients in the room. Dr. Lopez assessed my son for 5 minutes. Told him he didn't have a need for rabies shots. He discharged him. Discharge Nurse gave discharge instructions and a prescription for an antibiotic. A month later, we received a bill. ER total charges were $2075, and the copay is $400. Please be aware that they are overcharging patients for medical care at this facility.

Was in Vegas for 3 days and suffered severe constipation. Will not go into details but the care I…read morereceived was top notch. I was seen within 3 minutes of arriving and everyone I came into contact with was caring and sensitive my situation. Would highly recommend this medical staff and their ER services.

Don't go there, they are crooks, I went there with a cold and paid over $600 dollar and they gave…read moreme a prescription for a nose spray. Now a month later they want another $7800 because they said it was an emergency. I would have never gone there if I would have known. $8400 total is madness.

New hospital at West Henderson by ST. Rose Parkway. I went to the ER in December 2025. All staff…read morewas knowledgable, caring, and trying their best to assist the each patient. The hospital are super clean and privacy room in the ER. Definitely recommend this hospital.

I'm really surprised at how quickly the level of care has downgraded since the grand opening that…read morewasn't too long ago! I love how quickly I am called back after checking in how friendly the staff is but I don't like misinformation and the feeling of being dismissed! The nurses seem to be running around trying to figure out what's going on! One of the nurses complained they are understaffed and the top floor of the hospital isn't even open!! So patients who are admitted may have to spend days on an uncomfortable and cold gurney in the ER! It took everything for me to get my husband to finally go to the ER for soreness and a rash that developed on his nose after being exposed to gasoline fumes at work. Things went well in the beginning. The doctor looked at his nose, asked a few questions and said he would run some tests, take some images, and prescribe something for the pain and irritation. He was a bit rushed but we trusted him! Once we were called back to a room, we never saw the doctor again!!! Every 30 to 45 minutes, I stopped a nurse to ask if they can provide Tylenol or something for my husband's pain and discomfort, each nurse said "I"ll check" and was never heard from again! He remained in uncomfortable pain for hours!! Blood was drawn although we were told they aren't equipped with the right tests for chemical poisoning! His blood came back with no traces of poisoning based on their substandard test! Then workman's comp paperwork was given to my husband, he filled it out and the doctor, with his limited knowledge, said he could not see the correlation between my husband's symptoms and exposure to harmful gas fumes! Really?!? The State of Nevada Poison Control website says differently!!! So he made the paperwork invalid!! Needless to say the doctor never followed up or even bothered to ask if we had questions! We were asked to leave the room and sit in the waiting area so they could keep the room available for new patients! The wait room was empty?!? And umm.. my husband was still a patient in need of care!! His pain wasn't a good enough reason?!? So he sat in the waiting area with a needle for an IV in his arm and was eventually discharged by the front desk?!? Needless to say, my husband did not get a prescription for the pain in his nose that spread to his upper lip and forehead, the blood test was inadequate, and the workman's comp paperwork was insufficient! And if there was any chance of me ever getting my husband to go to the doctor again, it was lost on this lengthy, disappointing, and expensive visit!! He left the same way he arrived and muttered "This was such a waste of time and money!"

went here 4x in middle school, better than the rest, still below the bar. staff specifically; very…read moreunprofessional, commented on my self harm scars saying they're ugly, that ill regret them when i'm older & that they won't fade. 3 yrs later i forget they're there! & the therapist told me to share my feelings with the staff who said that.. they don't supervise us like they're supposed to & i know stripping is protocol but i felt violated having adult strangers see me fully naked. i was thrown on 4 meds & a bs safety plan. no they're not trying to help this is just daycare in a suicide watch font 1 star for letting me have frootloops on my meal card for breakfast lunch, and dinner another for giving me a break from home

I came to this facility hoping to heal from things such as PTSD. Instead, I left feeling even more…read moretraumatized than when I arrived. My experience here was deeply dehumanizing. I didn't feel like a person--I felt like a lab rat. I often felt unheard, dismissed, and treated as if my emotions and experiences didn't matter. Instead of leaving with hope or better coping skills, I left with more fear, more distrust, and more emotional pain. This experience completely changed the way I view mental health treatment. It damaged my trust not only in the people at this facility, but also in the people who believed sending me here would help. That's heartbreaking, because I went there expecting support and healing. I understand that every patient's experience is different, but mine was overwhelmingly negative. I left with more PTSD symptoms than I came in with, and the emotional impact of my stay has stayed with me long after being discharged. I sincerely hope this facility takes a hard look at how patients are treated. No one seeking help for trauma should leave feeling more broken than when they arrived.

I absolutely Love PDS Medical Group Henderson!! I started going at the begining of this year with…read moresome major issues that Henderson Hospital was unable to help at all. Christine was amazing and went above and beyond to first of all get me out of excrusiating pain and then address everything involved until she found a solution. My wife and I are both treated like family by everyone at PDS Medical Group and we highly reccomend them for all your medical needs. I plan on staying with Christine and PDS Medical Group for all of my General Practicioner needs.

I just had the worst experience at the Henderson location. I had a simple appointment to go over my…read morelab results with my primary care provider Christine V. The previous time I did this, I was able to go during my lunch break. Here's what happened this time. First I got an email from PDS Medical on 12/24/25 reminding me I have an appointment on January 7th, 2026. I confirmed the appointment. Then I get an email on 12/30/25 reminding me I have an appointment and letting me know that I can save time by using e check-in. Done. I checked in using the online portal. Finally. I got a text message the morning of my appointment on Jan 7th again reminding me I have an appointment. Confirmed! My appointment was at 1:30pm, so I took a lunch break from 1:00pm-2:00pm. I showed up at 1:15pm. Checked in at the front desk. The receptionist, a very nice lady named Esmeralda charged me my $70 copayment. She emailed me my receipt. Receipt received in my email at 1:17pm. I waited in the lobby patiently. I was then called in at my appointment time exactly at 1:30pm. The assistant took my blood pressure & weight, then escorted me to the waiting room at 1:35. I sat in the waiting room until 2:00pm! Christine V. never showed up! I heard her walk into a room of a patient that showed up after me at 1:58pm! There was no communication from the staff letting me know they were short staffed. Nor was there any communication for warning me that the wait would be longer than expected. I left as soon as my lunch break ended 2pm (and returned to work late). I did let the nice receptionist know that no one ever came in the room to see me. She could tell I was upset when I walked out. Do you think anyone called me to apologize? No! Not during the drive home, nor during the remainder of the afternoon or evening! The next day I got a message from the MyChart portal letting me know my prescription refill was denied. The portion I paid for my blood work on 12/24, and the $70 copay for the office was a waste of money!

I'm currently sitting in my room right now blown away by this staff. Last night I was hit by a lady…read moretexting and driving while riding my ebike. She ran a red light and full on collided with me head on breaking my leg in two parts, with several lacerations on my body. Blood clots forming in my heart. From the EMS Workers. To LIZ my wonderful nurse. I'm absolutely blown away by the care this hospital has given me. I'm a nervous wreck trying to stay positive. Liz is hands down the best nurse I've ever experienced and met. She is literally what everyone dreams of when getting assigned a nurse. Someone who truly cares, keeps it real and extremely passionate. Doctor Chan I believe performed my leg surgery and I couldn't be more impressed. Thank you to this phenomenal staff for caring so intently for me during this rough time. You guys are so awesome. Sincerely, thank you so much. The entire staff is goated! Liz, I hope the best things that life has to offer happen for you. You were my guardian angel this time around. Update, I was moved to non critical after a day of treatments and care. I was taken on by a different nurse Tristan. He is incredible as well. Really awesome guy that is easy to connect and feel safe with, love him too. Just so pleased with my experience here.

I feel the need to write a review after seeing so many one star reviews. the staff I encountered…read morehere were all amazing! I was here for a procedure that requires an overnight stay in the critical cardiac care unit. In recovery I had Larrice as my nurse. Amazing! caring, pleasant, and very well educated in her position. I felt lucky to have her. The reason why this was not a 5 star is I spent 8 hrs in recovery because somebody dropped the ball. I was eventually moved to the cardiac floor. where I had Micks, Caesar and Kim. Wow not one, but three highly skilled yet pleasant nurses cared for me. A huge thank you to all four of you. amazing.

I had a 10/10 experience at the ER at Cadence. I came in with severe chest pain, and Dr. Leavit was…read moreincredible from the start. He was thorough, compassionate, and genuinely focused on getting to the root of what was going on. I never felt rushed or dismissed. He took the time to explain everything and made sure all necessary tests were done. Two weeks prior, I had gone to St. Rose Hospital for the exact same pain and was told it was esophageal spasms without much testing. The pain went away the next day, but when it came back two weeks later, it was a full 10/10. When I explained this to Dr. Leavit, he told me that esophageal spasms are very difficult to definitively diagnose and that he wanted to run a full workup to be sure we weren't missing anything. I am so grateful he did. It turned out to be my gallbladder, and it needed to be removed. I was told it was close to rupturing, and catching it when they did likely prevented a much more serious situation. I was there for several hours before being admitted to Henderson Hospital, and although there was an emergency situation that caused some delays, the team kept me informed every step of the way. An administrative staff member checked on me multiple times to make sure I was okay and kept me updated, which I really appreciated. I don't remember my nurse's name, but he was equally amazing--kind, attentive, and compassionate. He made sure I had everything I needed during a long stay from about 8 PM to 3 AM. The entire time, I felt cared for, seen, and supported. It was clear that the team genuinely wanted to find answers, not just treat symptoms. I can't say enough good things about the care I received here.

Yep. Five stars at an ER. I came in just after 9am after a trip and fall in my new home. I knew…read moresomething was wrong. Very wrong. I got signed in and took a seat, it was probably no more than 10 minutes and I was called back to a room. I was seen by the Doctor and you know what? He knew something was wrong, too. Portable Xray came in to take xrays of my elbow and guess what? Broken. Like .. BROKEN. They put me in a splint and made sure I had a referral to an Ortho for ASAP. When I had some trouble getting the referral to go through, I called back and they helped me get another referral for a different Doctor. All in all, i think I was in the ER for just over an hour. Definitely less than 2 hours. I'm so glad this place is right by my house, both because it's convenient and because I drove myself there with a broken right elbow. Ouch.