I get very nervous. Just think of going to the dentist, hearing the equipment theuly use. But my…read moreexperience at Spring Dentist was amazing! When you walk in the door, you are greeted with a smile and very courteously. The dental hygienist was gentle and priovide headphones that helped me relax. Loved it will be back for my 6 months cleaning.

I scheduled an emergency dental appointment for Saturday at 2:30 PM because I was suddenly in…read moresevere, unbearable pain. On my way there, a major accident caused heavy traffic, and I immediately called the office to notify them that I would be about 15 minutes late. I marked the voicemail as urgent and also sent a text through their system so they knew I was coming. When I arrived, I was told the dentist (Dr. Jessica Ransom) had already left. My urgent voicemail was not checked, my message was ignored, and no one made any attempt to reach out to me. For an emergency appointment, this is unacceptable. More importantly, I felt extremely uncared for and completely dismissed. I was in severe pain -- the kind of pain that came on suddenly and required immediate help -- and yet I was not considered important enough for the dentist to stay an extra 15 minutes. The entire purpose of emergency dental care is to help patients who are suffering. Instead, I was left without an exam, without support, and without any consideration for my situation. Being referred out for a possible failed root canal during this kind of crisis only adds to the stress. A patient in pain should never be abandoned after communicating clearly that they are on the way. This was unprofessional, irresponsible, and showed a lack of basic compassion. As a former patient, I can no longer recommend this practice. The only positive part of the visit was the assistant who stayed and tried to help, but the dentist's actions overshadowed everything else.

I had a great experience at Gentle Dental today. I have been to three different dental offices in…read morethe past two years and none of them were satisfactory. The front office staff was polite and organized. The hygenist worked MAGIC on my teeth and removed some fuzzy stuff that had been bothering me for months. She really did a great job and took her time. Everyone was very friendly and the dentist was thorough with her exam. Thank you for an efficient amd positive experience! I'm glad I finally found a great dental office.

How does this company end up fucking up my girls teeth up. The amount of times I have been called…read moreor told afterwards how much y'all have hurt her teeth, gums or have just overall fucked something up is ridiculous. Nobody should ever have to go through that with their dentist ever, I never had to go through it with mine so why is it such an issue here? She has given way too much money to y'all for her to be coming back to me and telling me how much issues she has been having. Multiple Cavities and a Root Canal, y'all pressured all the fillings in her teeth out after getting her braces removed. All the appointments for those fillings and all the money just down the drain. 0/10

Providing an updated review to let fellow Yelpers know my crown split in half while biting into a…read moresoft roll, just a year and a half after getting it. Now I was told when I got it that crowns had a 5 year warranty but ONLY IF I came back to see this dentist every 3 months for a deep cleaning. As you can tell from my previous review, there's no way that was happening. So I now unfortunately have to pay for an entirely new crown from another dentist in less than 2 years. Consider yourself warned.

I spent nearly $7,000 at Spring Smile Dental and was shocked by the lack of professionalism I…read moreexperienced. When I picked up my partial, it was handed to me with no instructions, no aftercare kit, and no container I had to go back just to get a case. During my two extractions, the assistant, Marrisa, was having a full conversation with another staff member while I was choking on saliva and blood, receiving little to no help. This happened multiple times and felt completely unprofessional and unsafe. I was told my pain medication and antibiotics would be called in, but when I went to the pharmacy, no prescriptions had been sent. After speaking with Marrisa hours later, I was still left without the medication I needed just minutes before the pharmacy closed. I would not recommend this office. The care, communication, and attention to patients are unacceptable, especially after paying such a high amount.

I needed a couple of teeth bonded and Dr Samantha was very professional and she has a gentle touchread more

Love WoodSprings! Everyone from the front desk, to Shelby the hygienist to the amazing dentists…read morethey deserve 10 stars!!

I was placed under new insurance from my health program school and choose Spring Park Dentistry due…read moreto their great reviews and how close they are to home. If you're looking for a new dentist definitely go with them! I had my cleaning done here by Cassie, who is a dental hygienist, and she was very friendly and lovely. Additionally, I had 3 cavities filled here by Dr. Lee and Morgan, the dental assistant, and they were lovely as well. They constantly asked if I was doing okay and told me to raise my hand if I felt any pain. Recently I had a wisdom tooth extracted and Dr. Lee and Morgan took part in removing it and the experience was flawless. I appreciate how after every appointment they send an email with post-op care and instructions on how to move forward.

The worse dentist I've been too. The staff are very rude and need a refresher course in…read morehospitality, quality of care, how they speak to customers. The Dr are too scared to answer any phone calls to address issues! Horrible Horrible Horrible!!!! I wouldn't take my worst enemy there!

I've gone here for years. Always liked coming here. Front desk and docs are always nice and…read moreprofessional. My last appointment, I called them 10minutes before my appointment saying I'm running late and will be there 28minutes late. I have an unpredictable schedule and they know it. They had alotted 2.5hrs for my appointment. So despite my calling ahead, they said they had to reschedule. I cancelled my appointment and never went back. If you're alotting 2.5hrs and not let me come in late, so what do you do for that 2hrs that was my appointment. Do nothing??? Disappointed and never went back.

Great costumer service! Super clean. They have a spot for kids to play! Good music while you're…read morewaiting. Overall good experience definitely coming here again!

Since the beginning of the year, I was supposed to have my wisdom teeth removed. I asked several…read moretimes if a nurse would be present during the procedure since I was going to be put to sleep. Out of nowhere, they canceled my appointment and never called me back to reschedule. Yesterday, I went in for a cleaning and also mentioned that I wanted my wire removed. Just like in other reviews, the staff seemed to be in a rush. The dentist briefly spoke with me, then got up and called the hygienist. The hygienist who came in was extremely rough -- I've never had to stop anyone during a cleaning before, but with her, I had to tell her to stop. She never once asked if I was okay and seemed to be rushing through everything. In the process, she even cut my lip. When I told her she was being too rough and mentioned that my previous hygienist wasn't like that, she told me they had fired the previous one. Later, I asked one of the front desk staff, who told me that the previous hygienist had actually left to work somewhere else -- meaning the one who cleaned my teeth lied to my face simply because I complained. She also tried to rush me out right after the cleaning, but I stopped to ask about my wire. It felt like the dentists were more focused on chatting and having fun, removing their pimples than focusing on their patients. They eventually told me to go back to my room and wait, but honestly, couldn't the dentist have removed the wire before the cleaning?

I have been coming to this location for over 5 years now, and like it very much…read more All of the staff is friendly- from the front desk employees to the hygienists and dentists. They are great at explaining everything from your cost to recommendations for any procedures or preventative at home measures. They can even fit you in for any kind of emergency! I also like that they seem very organized and don't just have a temp answering the phone for someone else to call you back or put you on hold a lot. Every time someone answers the phone or responds to you, they look for a solution right away or direct you to someone that can answer your questions! I will keep coming to this place for all my dental needs. If you are looking for a new dental place, you should come here too!

I got in fast, they took care of my tooth ache, pulled the tooth- had to be done- and then checked…read moreup on me afterwards. Everyone was so nice and made what could have been a horrible nightmare into an experience without pain or anxiety.

Im sorry but I do not owe you anything. Trying to charge me $500 for your employees not doing there…read morejob and making me aware that you TRIPLED the price?Your personal owes me a apology instead. I have been coming there 7 years and it's always been $95 for a check up and cleaning. I made a appointment because they texted me and said I haven't been in in a year. Which isn't true as you did a $1500 silver cap just 10 months ago. I was not told that you tripled the price from $95 to $300 to do a basic teeth cleaning and check up after driving a hour and a half from Coldspring to your office. The lady at the front desk told me it was now $300. I said why wasn't i made aware of this before driving hour and a half a week earlier. She said we have a insurance plan that is only $100 + the $80 for the same treatment I got for half the price for years. Make your clients aware that you more than doubled and tripled the price. You can tell Mr Chang I have recommended a dozen client including Dr. MR WILSON to him over the years. They will all being made aware of the way you do business now. So there will only be a apology from your office for your personal not doing there job and zero payment or future business from me and others. Thanks for your attention to this matter.

This is the best dentistry practice I've ever received services from. From John Luke and Allie (…read morethe front desk Medical Clerks) to Dr. Alexander (my dentist), Dr.Phan (no longer there because he moved back home out of State. My previous dentist ) and now Dr. Beaver (my husband's dentist) We moved to this area from 160 miles south about 10 months ago due to my husband's new job. The only friend that we had in the area recommended their practice and I am so glad they did. They will work with whatever time and/or day of the week is convenient for you, Trust Me! "Friday's is good for the Hill family" lol if for some reason they can't see you in case of an emergency they will find you a in network dentistry they are familiar with to see you that day (it only happened when I needed a root canal done that started to act up and I would have had to wait 2 weeks to see their in house orthodontist, that comes in once a month). I've had six procedures done and have all been very pleasant experiences. One of those procedures was the removal of my top two wisdom tooth, it was very quick and swift I was done within 45mns. They will show you all of your procedure options and won't try to persuade you to go with the most expensive option at all, but if you ask their opinion they will answer with what they think is best for you situation. They also make sure that you are comfortable first and foremost. My husband and I weren't able to take care of our dentistry needs before with the previous salary etc but now that we are able, we feel quite blessed that it is being taken care of by a group of professionals that truly know what they're doing, that use latest dentistry technology to help make the experience as pleasant and timely as possible without sacrificing quality, and that are sincere about what we needed/needs to be done. We're so pleased that we decided to have our two children ages 9 and 2 become patients as well, next door at My Kids Dentistry with Dr.Chance whom is just as profesional and caring as Dr.Alexander. I would recommend this dentistry to everyone.

1 Star - Extremely Frustrating Lack of Communication…read more Our experience with Rayford Modern Dentistry in Spring, Texas has become incredibly frustrating, not because of the amount of money involved, but because of the complete lack of communication regarding a refund we are owed. We were informed that our refund of approximately $280 was submitted for processing on June 11, 2026. We later spoke with Bill, who told us the refund check had been processed and would be mailed. It is now August 22, 2026 -- more than two months later -- and we still have not received the refund. More frustrating is the lack of communication. We have attempted to resolve this directly with the office, including communicating with Bill and Roxana and following up by phone, yet the matter remains unresolved. No check. No email. No letter. No returned phone call explaining what happened. No meaningful update. At this point, it isn't even about $280. It's about basic customer service and accountability. If there is a legitimate problem processing a refund, communicate that to the patient. Don't tell someone a check has been processed and mailed and then leave them chasing the office for months trying to figure out what happened. We have now had to escalate the matter beyond the local office and contact the practice owner and PDS Health leadership simply to try to get an answer about a relatively straightforward refund. We have given the office numerous opportunities to resolve this privately and professionally. Unfortunately, the continued lack of communication has left us extremely disappointed. I will gladly update this review if Rayford Modern Dentistry resolves the issue and provides an explanation for what happened. Until then, based on our experience, I cannot recommend this office when it comes to billing/refund issues and communication.

Avoid like the plague. Unprofessional team. We had appointment scheduled for the 10th. They claim…read morethey sent a message to reschedule our appointment. They didn't. Text message history attached. They simply sent a non-descript text saying we should schedule our overdue cleaning. We were confused and CALLED THEM back to inquire and were told it was a standard automated email sent to everyone, we should ignore it and THAT WE STILL HAVE OUR APPOINTMENT. Alas, came the dated day, we show up and what should we be greeted with? An unapologetic "we canceled your appointment, how about you come back 3 weeks later?". My time isn't free, my work schedule isn't your plaything.

Thida my hygienist is amazing! Even though my appointment was at 4pm, she took her time and did…read moreeverything thoroughly. I did not feel rushed, nor did I feel she took shortcuts to leave by a specific time. You are the best!! See you next time.