This office is NOT what it used to be. I am not happy and will not be returning. The staff was in a…read morerush, noticed their x ray machine is outdated certificate. Kept referring treatment plans that aren't covered by insurance. The dentist did the cleaning, kept jamming the tool deep into my gums, then said "oh that must be a sensitive area", then my gums started bleeding. This was the worst cleaning experience I have ever had.

No hygienist on staff. The dentist did the cleaning and did not do a very good job at all. Didn't…read moreeven floss my teeth! She did not floss under my bridge! Very unprofessional & unorganized office staff. I was a patient with Dr. Hartell for well over 27 years. His office was always very well managed and he was an awesome dentist. I was so sad to see him retire. I would not recommend this dental office now.

My visit started at the waiting room, very cozy and relaxing. was called back on time, my…read moreexamination went well. Friendly staff answered all my questions. Had a procedure performed. Dr. Davisson was amazing! Highly recommend Davison Dental!

I've been going to this practice for 20 years and cannot imagine going to another group! I've…read morereally liked and felt very comfortable with every hygienist that I've had, but I think Rachel is my favorite. I don't remember the name of the lady who filled in for Rachel during her maternity leave, but she was very thorough and nice. Everyone in the office has always been very professional and treated me kindly.

My wife has been there 2 times and still hasn't cleaned her teeth but charged us…read moreSo now have to go to another Dentist to get her teeth cleaned

I previously had given this dentist practice a poor review. It's fitting. I had to BEG for a broken…read moremolar with an exposed root to be extracted. They finally extracted it, left a sharp chunk of the tooth behind and it bleeds all the time. It's painful, rubs against the gums and I'm done calling them, getting voice mail, begging for mediocre service. I had begged for over a week to get a tooth pulled, I still have two bad molars and one tooth is cracked down the middle. I'm supposed to just deal. After my first poor review, they made the dental hygienist call me. She was really nice but I feel bad for her unless she's a part of this whole mess contributing. Idk. When I went in a year ago I was rushed in and out, given paperwork showing I needed root canal's, extractions, and crowns. My second visit was more muddy, once again very rushed and they said my teeth were fine and all the horrific pain I was in was due to the one broken tooth in the far back that had a root exposed and it was causing pain all over. Not true, it was definitely causing a majority of the pain but there's two molars left with issues. One is cracked down the middle, the other has a cavity on the side. Only and ONLY when I posted a negative review did anyone return any of my calls and it was a dental hygienist, Crystal (could be spelling it wrong, sorry) she eventually better explained my specific dental issues and apologized for my appointment experience. She seems to genuinely care about her patients and apologized profusely and said their office has been short staffed. Tbh, they should treat their employees better. Dr Delisle did a dental extraction for me, he was very quick and I was barely in the chair for it. He didn't speak to me at all. I was glad to have the tooth pulled but the quickness of it left be a little perplexed. I've had 4 wisdom teeth pulled (without any sedation, at another office in Arkansas) and one other molar on my left side extracted (without sedation either, in Missouri.) my wisdom were impacted (sideways) with major issues. These teeth were pulled without leaving behind any fragments, the dentists took their time, didn't rush and made sure I was comfortable and both dentists called me after extractions to make sure I was okay and not having any complications. Settlers Walk hasn't called me. When I called them to fix the remaining chunk of tooth, once again got voice mail. Someone called me back the next day, it rang once and there was no voice mail from them. Everytime I call it's voice mail. I can't get ahold of anyone and tbh I'm sick of it and sick of their excuses. It's disgusting to have to beg for medical care or for them to fix their mistakes. Won't be going back. Since yall read these reviews feel free to cancel my October appointment. I'm reporting this to the dental board, which judging by their reviews won't do a lot but maybe it will be on Delisles permanent record attached to his license.

We still go to Smiles at the exchange. We like the whole staff. Both dentists are very nice and…read moreprofessional. Would highly recommend them if your looking for new dentist.

Dr. Botti quickly returned my call on Thanksgiving for my crown that had come off. She met me the…read morenext morning, on her day off, and re-attached it. I've been going to that practice since I was 5 and will remain a customer for life. Chris

Receptionist was not welcoming. Did not greet me or ask who I was upon entering. I made my…read moreappointment a month in advance and they gave my slot to a person who walked in with no appointment. I will find a new dentist.

From the owner: Welcome to our practice. Serving the dental needs of patients throughout the greater Dayton and…read moreCincinnati areas, our staff is dedicated to advancing the health and appearance of your smile. Our practice is devoted to comprehensive and preventive patient care. At Springboro Family Dentistry, our dental professionals take time to discuss your dental needs and to listen to your concerns. We work with you to create a healthy and lasting smile.Our staff is comprised of experienced professional individuals who work as a team to help provide the best dental care for you and your family.

I really do love the people working here including Dr Baker. Hard to believe I've been going here…read morefor all my dentistry for 21 years. Thinking I've only had two dentists my entire adult life. Dr. Davis who was located in downtown Centerville and here with Dr. Baker. The place is always spotless, the people are always super nice. I've seen people who work here out and about at stores and festivals and they always stop and say hello and ask how things are. It's like they are part of your family. During the epidemic, things have changed a little. You are asked to show up 10mins early and call them. Then you wait in your car until they are ready for you. It's not usually long because they seem to set a rather efficient regiment on time.

I have been going to Dr Baker for many years, even before he had his own practice. Several years…read moreago I needed a procedure done and didn't have the money for it and I was so embarrassed I never went back. This year, when I took all of my kids for their cleanings, I bit the bullet and scheduled one for myself too. I was so embarrassed and scared I literally cried the night before. Dr Baker and his staff were all so caring and non-judgmental. They made me feel better immediately. I had zero cavities and I am still able to get the procedure done that I needed. Don't put off going to the dentist, I promise, it will be fine!

Office is run like a factory. You are made to feel like you're a number. I arrived for my…read moreappointment which I left work for and told since I didn't respond to their auto confirmation I was removed from the schedule. This felt like a punitive action. I was asked if I wanted to go somewhere else, I responded how can I go somewhere else when I am in the middle of a procedure? I pay all my balances in full and keep scheduled appointments. Manage up and treat your patients as if they are valued and not a nuisance if they inadvertently fail and to follow your protocols. Won't be back but they don't care.

i needed extensive Dental work done both lower and upper i told them I had 10,000 to spend and I…read moreneeded I asked them what I needed to have done I needed all my lowers pulled there were only about seven and then they were going to make me a temporary denture and then they were going to make me a permanent denture with two posts in my jaw to snap the denture into they made the temporary denture they put the two posts in my jaw they did a little bit of work on my uppers a couple of cavities that needed to be filledAnd I told them to let me know when I was reaching that $10,000 thresholdWell they did not and so when I realized they were charging me more than I had to spend I stopped my treatmentAnd so now I'm stuck with half a mouthNo lower denture I have a temporary that won't snap in so I can't use itAnd they're taking me to court for an extra $1,500When I had made it clear that I only had 10,000 to spendAnd they acted like they could do it for that and thenThey ran up another $1,500And when I couldn't pay itBecause I lost my I was out of work on disabilityAnd hadn't worked for over a year I tried to explain itThey saidWell we'll have to turn it over to collectionsWhich they did and now I'm going to courtWith an attorneyFigure out a payment arrangement so I can give them another $1,500 I feel like they really let me downAnd I would not recommend them to anyoneThey they tell you everything with a smile on their faceAnd then once they get you back there and start the workYou don't know what all they're doing they don't have itemized listsOf what all they didThey sent me five pages of itemized lists that went through the court system so everything was redacted the only thing I could see was how much the expense was but I couldn't see what it was forSoOnce again I don't recommend them to anyone andDo yourself a favor and find another dentist.Yeah

It started out well - hygienists are pleasant and the front desk staff very nice. Challenges…read moresurfaced with the dentist. Also, watch for charges and unnecessary extra xrays.

I'm extremely disappointed in how my recent visits were handled, especially regarding communication…read moreabout insurance changes. In December, I underwent extensive cosmetic dental work, fully aware it wouldn't be covered by insurance. However, I scheduled a routine follow-up appointment for May--expecting it to be covered, as all my past routine visits had been with this office. After that May visit, I was surprised to receive a bill. When I called to ask why, I was told that as of January 1, the office no longer accepts Tricare--yet I was never notified. Apparently, letters went out in December to affected patients, but I was "accidentally left off" the list. Had I known this, I never would have proceeded with cosmetic work here, knowing I'd have to pay out of pocket for routine follow-ups. To make things worse, I was asked to sign a form at my last visit, which was summarized by the hygienist as "just confirming we expect this to be covered by insurance." That left me with the impression that nothing had changed. Only later did I learn this was not the case. This kind of oversight is not just inconvenient--it's costly. I feel completely blindsided and misled, and I'm now stuck with a bill for something I had every reason to believe would be covered. Patients deserve clear, timely communication--especially when it comes to something as important as insurance coverage. I won't be returning.

My husband broke a tooth and came here to get it fixed. He was pleased with his service so when I…read morebroke a molar a few years later I had no problem reaching out and they were able to get me in the same day. Dr Par and her staff were pleasant and addressed my problem. I returned two weeks later to get my permanent crown and they asked if I'd like to schedule a cleaning. I needed it so I did. During that cleaning we noticed a few other issues that needed addressed and Dr Par was able to show me on the x-rays which was more important. I like that Dr Par took the time to ask me about myself, aside from the being terrified of the dentist part, and she was speaking with the assistant, Zoey, about her hobbies. I had some swelling after my procedure and I am a scared cat so they called me to check on me later in the day and I was very appreciative of that. The office was clean, the staff was great and I appreciated that they were available when I had an "emergency " The only reason I didn't give five stars is because they do not offer nitrous oxide and for scaredy cats like me that's terrifying! But i survived without it!

The dentist literally spent 5 minutes to do a teeth cleaning. Was not thorough at all, didn't even…read moretouch all of my teeth. Did the same thing with my 17 year old son. Went back the following month for a filling and they tried to overcharge me. Definitely not going back!