Dr. Barlow continues to impress. While being very knowledgeable and professional she maintains a…read morepersonable demeanor. She makes dental appointments painless and pleasant.

We love Apple Family Dentistry! They are always super professional, kind and accommodating…read more Strongly recommend. We moved a little further away and decided to try a more local dentist and what a HUGE mistake that was. We are now back at the office and couldn't be happier with the treatment and care received.

Thank you to Lucy for her recommendation to see her dental office. I am in the dental field, and I…read moremust say I am so happy for the care and treatment I received. Dr Gupta is caring and takes his time. I've been crowned twice now and each time it was quick. I go in early thinking I would have time to shop on my phone; NOPE they call me back upon my arrival :-) I would totally recommend this dental practice for treatment.

I saw Dr. Gupta for X-rays and an exam. The office was clean and the staff were warm and…read morepersonable. Dr. Gupta was knowledgeable, gentle, patient, and caring. Highly recommended!

10/10 experience. Answered all my questions and was very respectful and nice and kind. I moved and…read morefill drive to springfield bc I trust them w my teeth so much. The care is amazing.

This dentist find has been a relief in my search for a good option in Virginia. I spent time trying…read moreout various offices and settled on Rolling Valley Dental. Dr. Faisal is very kind and considerate with excellent customer service and care. I highly recommend this office for any and all dental needs. Super close to my house as well. Please consider this when shopping for a great dentists office!

I had a number of problems on a recent visit to Springfield Modern Dentistry, where I had a tooth…read moreextracted three months ago. First, the dentist didn't offer clear or thorough instructions about how to care for the affected area following the procedure. He told me to avoid hot food and drinks, not to eat Doritos, and to chew on the other side of my mouth. That was it. He failed to mention, until I had already been home for a few hours, not to spit, even though my mouth would be producing a lot of saliva. I had been spitting, of course, and the healing process was more slow and painful because of this. He didn't mention that my face would be bruised and swollen or that I should use an ice pack right away to prevent the swelling. He didn't mention whether or not I should brush/floss my teeth after surgery, and how to go about doing it. He only wanted to get rid of me as quickly as possible. As he left, he told his assistant to have me x-rayed. She took me to the front desk and said goodbye. I said, "Excuse me, I was supposed to get x-rays,." She scowled at me and brought me back for x-rays. I should mention that she was rude throughout the day. Avoided eye contact, barely spoke, glared at me. Several times during the procedure, when the dentist stepped away, she lightly-to-moderately bumped me in the face with her dental tools. Maybe she did this because she was turning to speak to the dentist, or maybe it was not an accident. I don't know. When she took me back for x-rays, she didn't speak. She was embarrassed that she forgot to have me x-rayed, perhaps. She shoved the x-ray device into my mouth violently, which hurt a great deal, especially since I'd just had surgery. Then she swiveled the x-ray machine around and smacked me in the side of the face with it. Twice. She did not apologize for this. It felt very much like an assault. To say the least, it was not a great experience. I was going to discuss these matters with the dentist during my follow-up, but that's another problem. My original follow-up was, according to the dentist, supposed to be two weeks after the procedure. However, they woman at the front desk scheduled it for three weeks, even after I reminded her what the dentist had said. "Three weeks is fine," the woman at the front desk said. I'm not sure she should be overruling the dentist, but that's how it went. I called to reschedule the follow-up, but no one answered, so I filled out the online form. I received an automated email saying that someone would get back to me very soon. However, no one did. After more than a week, I tried calling back, but again no one answered. Several months went by, but still no one called or emailed. Clearly, Springfield Modern Dentistry is not concerned with my post-op rehabilitation. I eventually told them not to bother scheduling a follow-up because I didn't feel safe there. I notified The Smile Generation--the parent company of Springfield Modern Dentistry--about these problems two months ago, but they have not responded. I sent a follow-up message and was told to be patient. Their lack of a timely response, of any response, shows a pattern of abuse and neglect from the organization. They were informed of a very serious series of problems, but have done nothing and have not bothered to contact me at all (they have my email, phone number and Facebook info). They have not even contacted me to provide post-op instructions, though I informed them two months ago that they had not done so. Moreover, I contacted them before filing a formal complaint with the Dental Board of Virginia, asking for the dental assistant's name, but they would not give it to me, which is quite disturbing. This shows a total lack of concern for their patients' health, safety and well-being. As a side note, I have visited several of their branches and have experienced problems with every one. Clearly, there are systemic problems at the Smile Generation, coming from the management down to the dentists, assistants and assorted staff members. I'm still waiting for a response. I'm sure they will have a lot of excuses and denials for the Dental Board, but, if so, these will be lies. There's no excuse for what they did or how they have chosen to ignore my complaints. They have acted with a lack of ethics, professionalism and basic human decency. I have been very patient, but I will no longer be a patient.

The dentist is ok, but the front desk is absolutely horrible. We had an appointment for our child…read morewho is 10 yrs old to have her teeth cleaned. Having an urgent errand, we asked the front desk if we can come back to pick her up after her teeth is cleaned. They said yes, and we left. Long story short, they call us back to say that they can't do anything to her teeth until the guardian/parent is there at the office. If that's the case, why did the front desk tell us that its okay to come back later to pick her up?! If they told us about this while we were at the office, we could have rearranged our plan instead of having our child stay there doing nothing until we come back. Wasting our time, no apology, blaming us for this "miscommunication", this will be our last visit.

So I'm that person. The one who is a full grown adult and is scared to go to the dentist. Like…read more.. scared to the level that I walk in and start crying. In my life I've had 10 years of braces, 4 oral surgeries- awake for 4, and a bridge out in due to damage on my braces. I'm not great with this fear. Ok. So three months ago I had the worst jaw pain. Finally got scared and went in. Dr. Smiley sees my husband and daughter, so I asked for her. She was gentle and wonderful and now I'm a proud owner of a night guard that I actually .... Like? Yeah I do. Then, I went in for my first cleaning in 17 years. I was not shamed. More like, they were so positive and kind about how my teeth were in surprisingly good shape. They were caring and wonderful. Didn't let me leave without scheduling my next, in a very kind way. Cut to yesterday. I did have 3 cavities. I was TERRIFIED and these wonderful humans called me the afternoon before to offer anxiety meds. (I had some, but talk about understanding your patient and being caring). I was in the chair for 3 hours but she was gentle, walked me through every step, and today my mouth is a little sore, but not much. Dare I say I'm not scared for my cleaning in February? Big thanks to Dr. Smiley. Please never move or leave hahahhaha.

We were initially told they were confident a recommended crown for my wife would be approved by…read moreinsurance and that they would continue appealing until it was approved. After multiple appeals, insurance still denied coverage based on medical necessity criteria, leaving us with a large balance. Over time, the messaging shifted from confidence that it would be approved to comments that our insurance was "the worst," and eventually we were told the PPO contractual adjustment counted as a "discount," which felt misleading to us. As an aside, a different dentist later completed another crown for me that was approved by the same insurance, which made the earlier comments about our insurance being terrible harder to understand. Separately, this office recommended approximately 10 fillings for me personally. I later obtained a second opinion from another dentist who agreed with 2 recommendations. That large difference made me uncomfortable and contributed to my decision to seek care elsewhere.

I have been a patient of Dr. Argentieri for over 6 years. Over the years my experience has been…read moremixed. On the one hand I always had a good experience with the hygienists and there have been few issues with insurance. I used to see Dr. Bunin who I thought was great but he left to go to another firm. Initially, I did find Dr. Argentieri to be somewhat abrasive, however, I like to give people the benefit of the doubt, and I have always gotten along with him just fine. Both my husband and I have had extensive work done there and would get my teeth cleaned twice a year. They always took the time to take my blood pressure and it always felt like they cared about their patients. Until recently. I had an appointment for a regular cleaning but I had to cancel it because I had to work at the last minute. I am a real estate agent and I was called to show a house about an hour away the same morning of my appointment. I was not going to be able to get back in time for my appointment. It was an impossible situation because my client works at night so she was not going to be able to view the home in the evening and she couldn't schedule it for another day. I tried. Karen, whom I had never met before, was rude to me over the phone. She told me that since it was inside 24 hours (it was about 20 hours), I would be charged a missed appointment fee. In six years I was NEVER charged a missed appointment fee. NEVER. I'm sure it must have happened at least once due to the nature of my job, but I had never been charged for it. I was stunned. She would not talk to me, she just kept repeating the same thing over and over again. I live about 5 minutes away so I drove over there to speak to her directly. I could not believe I was being treated that way after being a patient for so long. She showed ZERO understanding about my job and could not answer why, after six years I was suddenly being charged this fee. I wasn't even aware that there WAS a missed appointment fee because I had never been charged one before. I tried to be reasonable with her. TBH, I just wanted her to tell me that they would not charge me this time, since there was no warning, but with the understanding that going forward, I would be charged, but no. She just kept repeating that it was policy and insisted that I would be charged for it. She had no regard for how long I'd been a customer nor how much $ we'd spent there over the years. It was really disgusting the way she treated me. THEN, to make matters worse, she told me that she was cancelling all my future cleaning appointments and that the only way they would see me again is if I came in as a walk in. (This woman does not know the meaning of negotiation nor goodwill.) This happened several months ago but I was prompted to write this review because my husband (we are separated) recently had work done there and the bills still come to the house. I noticed that the $110 charge is still on the bill, so it reminded me of what happened and that there has obviously been no resolution. I was very comfortable and happy going there for over six years, happy with Drs. A and C and the two hygienists that I have seen over the years. But Karen ruined everything for me.

Great dentist and friendly office staff. I ended up here after having excruciating pain in my mouth…read morefor a weekend. Not having a regular dentist, I googled dentists and this is the first place I called. The receptionist was so nice- definitely the reason I chose this dentist. I explained my pain and she assured me they would take care of it. After calling at 8 on a Monday morning, they took me at 10. Dr. Argentieri evaluated me and ended up extracting a wisdom tooth. He was very friendly and explained everything he did. I was worried about the cost, so I asked and before they began anything he had the front desk total my expenses for the procedure. Dr. A noticed some other issues while I was there that day, and I've since been back and have been very satisfied with their work.

Love the entire staff here. Very patient and always take the…read moretime to explain things to my kids. They also let me stay with my 10 year old, who has quite a bit of anxiety about the dentist. Overall a lovely practice.

l've had a very positive experience with the dentist at this office and truly appreciate the care…read moreI've received. However, recently had a disappointing interaction with the front desk staff that I feel needs to be addressed. During a phone call, I was trying to explain my situation regarding a $3,000 payment within a month and discuss possibly rescheduling while contacted my dental insurance. Unfortunately, I wasn't given the chance to fully explain, as l was frequently interrupted. I was also told that I was being rude and raising my voice, which was not my intention. I did not use any inappropriate language or yell. When I asked to speak with someone else, I was told that I would not be transferred. At one point, I also felt dismissed as a customer, which was frustrating. Again, the dental care itself has been great, but this experience with the front desk left me disappointed. I hope the office can improve communication and customer service moving forward. I would recommend not going to place that doesn't understand spending 3000 dollars in a month is a lot

New to the area and am very particular about my dental care. I needed 2 old fillings with cracks…read morereplaced, with possibility of crowns. Dr. Cocolis uses cutting edge technology and has a great personality. His credentials and reviews are impressive. Best experience and it was painless. Update: Second filling replaced and it was flawless like the first one. His expert care makes me feel relaxed and confident in his dental care. So happy to have Dr. Cocolis as my dentist!

I've been in the customer service/support industry for 20 years and there are two businesses that I…read morefrequently bring up in conversation when giving examples of the best customer service I've received - USAA and Dr. Cocolis's office! I've been a regular for about 2 years now and with each visit, my admiration grows. Not sure if the team is just simply that cohesive and happy or if they've undergone tremendous amounts of training. Regardless, this office is a well-oiled machine and I always look forward to my appointments. If only I could find a doctor's office in our area that matched this level of service!

As someone with traumatic experiences with dentistries, I felt so taken care of by Dr. Khalil, Dr…read more Cho, and all the gentle and kind dental hygienists. Also shoutout to front desk Lily for being so sweet! Dr. Khalil did my tooth extraction and it was seamless. I didn't feel a thing and he talked me through the whole thing. I'm soooo sad to have moved out of the area. I miss this dentistry so much. Thank you all for restoring my hope in dentistries. I hope I find someone like you all in my area :)!!

Dr. Cho and his team are top notch professionals! He goes above and beyond to deliver the fine…read moredetails, the esthetics and the hard to point at refinements that elevate everything. Highly, highly recommend!