First visit with Jennifer Daniels MD went well. She thoroughly discussed my breast cancer and…read morepossible lymph surgery. I was impressed with her detailed assessment and what to expect. She scheduled me for a CT scan, and RFID. Done within days. It started down hill after that, week after week not scheduled for surgery. I was told the scheduler was off and wait for a call. Another week not scheduled. I called Scheduler not there again that day and I needed a cardiac release before surgery could be scheduled. I called my heart doctor never received a request so called dr office got the request form and he got me in right away and faxed the release. Still not scheduled ... I called Dr Daniels office heart dr sent cardiac release why haven't I been scheduled for surgery? I was told scheduler is Only there thru Monday-Wed. Another week went by and scheduler not there. So I finally went to the office and complained isn't there someone else who can schedule my surgery? Well yes but they said the doctor took my file home! What? I finally got the call and surgery scheduled June 1st. Okay Then a few days later I was called surgery moved to May 28 then the night before surgery they called and moved surgery now on May 29 and finally Had the lumpectomy for breast cancer and 3 lymph nodes removed. Follow-up visit with Dr Daniels had huge swelling in armpit. Dr Daniels drained the swelling. Swelling started again same day but this weekend really swollen size of baseball and now pain my arm. Exercises hasn't helped. Worse over the weekend. Week to Dr Daniels office early today Monday morning to see if she was in. The red haired nurse yelled at me you should have called to get appointment. You can't just show up. I already have an appointment this Wednesday. I'm too uncomfortable to wait. Red haired nurse yelled you should have called on call dr. She glared at me and said if I wanted she would look at it. We walked back to the room she angrily yelled and glared at me you coming in or not? I hesitated to go in. She yelled don't just stand there ignoring me you coming in or not! I left and I'm never going back!!!! I've had many surgeries at 77 years old I've never been treated so badly with such arrogance and disdain! Her attitude was how dare you just show up. You should have called for an appointment! I have an upcoming appointment I'm too uncomfortable to wait. I went to the ER!

I took my mom to an appointment here. The staff was nice and helpful. Everyone treated my mom well…read more My mom's broken wrist healed rather quickly I felt for a woman of 86. My one concern was that I felt that the doctor wasn't sincere when he asked my mom if she had any questions. It was half " man I hope she don't have any questions ". It seemed as if he was reading a script when he asked her But over all I am pleased with the care they provided my mom.

I definitely recommend Novacare- Springfield for physical therapy needs. Stephanie and Steve were…read moremy therapists. They are professional and knowledgeable, as well as personable. I have had plantar fasciitis off and on for several years. They advised me on what to do at home, so I could continue to be active.

From the owner: Experience the power of physical therapy with NovaCare Rehabilitation. Our physical therapy team…read morewill design an individualized plan of care that aligns with your specific goals in mind. Through clinical experience, ongoing education and clear communication with our patients, our physical therapists will give you the tools necessary to successfully heal from aches, pains or injuries and get back to what you love. We are proud to serve your community and are committed to providing an exceptional experience that promotes healing in a safe, compassionate environment.

I went for the first time and had a consultation with the doctor and then they gave me a urine…read moretest. Took 2 weeks for them to call and tell me that my insurance denied me for the nerve block. But yet my insurance said it was covered. Then they gave me tramadol which does nothing. Then I get my bill, $929 for the office visit and almost $400 for my urine test. This is such an overcharge I cancelled my next appointment. they are taking advantage of people in pain. Then they did not help me. I will go back to my Orthopedic doctor and let them know all this. i will say the staff I spoke to on the phone are very nice people along with the doctor. Sharon R.

Long wait after appointment time. If patient is late they make you reschedule! Entrance doors need…read moreto be wider to accommodate wide wheelchairs and really need to be automatic type for handicapped people to get in with wheelchairs and canes! Not sure if this office meets ADA standards.