Good place for a quick one night stay before catching our early flight out of DTW. Around $200 got us a room & 8 nights parking at Airlines parking lot with round trip airport transfers. After checking in, we booked our shuttle bus for the morning. Also have breakfast included but we had to go to airport around 6am, I able to grabbed milk & yogurt to go though. We didn't know what we were doing as we always parked at the airport. But parking cost got pricier each year. Staffs are helpful, Misty checked us in and very informative, helpful and explained everything well. I able to store my toddler's food in their freezer till morning. In my list to stay if we will catch early flight again. Great value! read more

This ended up being a pretty good stay. Most SpringHill Suites are pretty typical and indistinguishable from one another. Besides one thing I'll mention, this was a really good stay. The room was very clean and updated. It also had enough room to put all of our stuff for a couple of nights. It's close enough to the airport and close enough to the freeway so you are definitely getting what you need if you are most travelers. The only issue was one of the glasses that was left in our room was completely dirty as you'll see from the picture I left. However the lady at the desk, Luz, was very helpful in finding a new one. I feel bad that she was the only one there having to deal with the ringing phone and a line of people to check in. But she was able to help me out and I appreciate it. Would recommend for the most part! read more

SpringHill Suites Detroit Metro Airport Romulus - This was gross and found in our room. - Hotels Near Me - Romulus, Michigan

We chose this hotel since we had a flight early the next morning and this hotel also happened to be across the street from the lot (Airlines Parking) we were going to leave our vehicle. Very clean, free parking, an airport shuttle is available if you need one, and the room we got was spacious for our family of 5 - it could actually fit 6 people. My kid said the sofa bed was actually comfortable since it wasn't your typical fold out sofa bed; it was more like a larger day bed where you simply sleep on top of the couch cushions (obviously we put sheets on top beforehand). Overall a great experience. Would come again next time we fly out of Detroit. read more

We had a wonderful stay Thursday and Friday. On Saturday night, a group of us was eating dinner in the lobby and playing some music quietly. Around 8:30 PM, an employee, Luz Ovalle, asked the group sitting to turn off their speaker around 9:30pm. At 8:30 we turned the music down, out of respect for that staff member. We lost track of time while talking and noticed the time was 9:58 PM when a hotel staff member approached and said, "Whoever's speaker this is needs to leave." That person immediately complied and left. She continued to tell us that we are all getting kicked out. We were all kind of taken back. During this time, the hotel TV was playing at full volume, yet no action was taken. She had the remote control to the TV in which she controlled the volume. We remained sitting sitting quietly in the lobby, helping a young man with his homework, when Luz continued to escalate the situation. WE GAVE HER ZERO REASON TO COME UP AND TALK TO US AGAIN. TWO HOURS LATER she involved law enforcement to specifically target members of our group, which the cop informed us that this is a regular activity for her. Two guests were told they needed to leave because they were "trespassing" for a hotel stay they had paid for, despite having caused no disturbance after the initial issue was resolved. At no point did anyone refuse to follow the requests for the speaker and the person who owned it to leave. The entire escalation appeared to be driven by personal overreaction rather than any legitimate violation of hotel policy. She was so distracted by this group FOR HOURS that she ignored her front desk duties while wearing air pods in her ears, watching something on her phone, and allowing guest to sit and wait to be checked in. In addition to this inappropriate escalation, the room and hotel services failed to meet basic standards of cleanliness and functionality: The shower was cold and unusable. The pull-out couch contained crumbs and a chip bag when we attempted to use it. The ice makers were out of service. There was only half a roll of toilet paper in the room, and after contacting staff, no one came to replenish it. I had to track down housekeeping myself. Taken together, these issues constitute a clear failure of both service and hospitality. Being told we were "trespassing" despite holding a valid reservation, combined with multiple service deficiencies, is unacceptable for any paying guest. I will be sending a formal letter requesting a full refund. Better Business Bureau will also be contacted. read more

You know what you're getting into when you're staying at the SpringHill Suites: A comfortable hotel that has mostly clean and functional rooms, complimentary breakfast, an efficient workout room, plenty of parking, and pleasant employees. Also it's near the airport and easy to navigate. We had the pleasure of staying here during Halloween weekend since we were in town for the Lions/Dolphins game. We had a room with double queen beds along with a couch and desk for workspace. The bathroom is split into two separate rooms with one for the toilet and another for the shower. NEver seen that before but I could get used to it. The hotel isn't too far from downtown Detroit; it's about a 20 minute drive. It was a pleasant stay here and wouldn't mind staying here again. read more

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We arrived at approximately 1am due to delays with travel. There was a night person working the desk. We came in and waited. There were two parties in front of us. The first person was in process when we arrived. It took another 15 minutes for them to get checked in and head on their way. The next party in front of us was already checked in but purchasing items from the Market with vouchers that had been previously provided by the front desk. All heard as the transaction ensued. The processing of the vouchers in order for them to make their purchases took an additional 20 minutes due to the person on duty not knowing how to put them in the computer. Meanwhile, a large party of 10+ people was entering to check in. We had our turn next. My husband had his ID and cc ready for what should have been just a standard check in. The person behind the desk was flustered and overwhelmed. They did not seemed trained to handle what they were currently processing. After another 15 minutes of them working through the check in process, we had a room and headed up there. We had 2 beds and a sofa for four of us. The only bedding for the sofa was a thin blanket. We gave our daughter a pillow from our bed and our blanket to supplement. We felt it would be pointless to go down and ask for additional bedding as there was such a large party behind us at check in they would surely be there for quite some time and we were exhausted a long day of travel. All through the night there were doors slamming and constant activity in the hall frequently woke each of us. The bathrooms, which looked recently redone, may need attention. The shower did not have a seal at the bottom so water would go all over the floor with each person who used it. In the morning we had the provided breakfast. The folks working breakfast duty were pleasant and welcoming. They made up for some of the difficulty we had experienced. There was a nice selection of food. I think we will make a different choice if needing a late night hotel at DTW in the future. read more

Stayed twice in past months. This place is old but fairly well kept -BUT Some inconsistencies exist. There are sliding translucent doors to bathrooms and THERE ARE NO TOWEL BARS! There are only a couple of small knobs to hang towels in the two sink rooms. Breakfasts are usual hotel fare. Rooms are surprisingly quiet for being so close to the airport. Beds are comfortable. Personnel are helpful read more

I just stayed here for 8 very enjoyable days. One of the nicest stays ive had in long time. The staff is the best, Renota, and Luz are 2 of the hardest workers, front desk, setup, breakfasts, vacuum the front lobby. These 2 were always working but still made Me feel at home. Also Great management with ElshawnMorton read more

16 HOURS IN DETROIT!!! I spent 16 hours in Detroit just to knock another baseball stadium off my list. Look the only thing really keeping this rating from being a two star is the airport shuttle. The Shuttle service went along seamlessly. I love when a shuttle hauls ass to get you from point A to Point B. Now for the room, it is what you expect for $135. Its huge ( A plus) there was separate living room! Which would have been awesome if the couch didn't have a stain on the cushion - I say cum stain you can assume whatever you'd like. It was a 1 and one half bathroom so that was odd. Toilet seat was dirty, I had to wipe it off. Not to mention the next morning before we left, it would not flush.... Took a shower and that was a average time nothing special, but about 10 minutes later we hear crash like glass broke.. Turns out the the shower HANDLE, fell off the wall and cracked the whole shower pan. tried to fix it but that shit was not going back on. Lastly, I don't know what the heck was going on with my neighbors but they were CONSTANTLY slamming their door and opening it. I don't think I slept more than 30 mins in each session. Take what you want with the info, there was food and a Starbucks in the parking lot. I don't blame the hotel for the neighbors and I was not going to be the one to complain. I blame them for faulty repairs and cleaning. + coffee was good from the free breakfast read more

Great hotel near Detroit's Metro Airport. I found the hotel to be clean and live up to the expectations of Marriott brand hotels. There was a hotel shuttle and I found the interactions with employees to be plesant. read more

We stayed at the Spring Hill suites in Detroit while we were visiting. The hotel itself was pretty good for the most part I did enjoy the room the air-conditioning worked really well I like the extra couch on the other side it was very spacious unfortunately the pool was closed because of Covid and the shower was a nice shower with hot water and spacious room. It was conveniently located to numerous things and we really had a good time stay in here read more

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So glad we l only stayed one night and for only about my 4 hours or so. From the front desk, the hotel seemed decent. Then I walked in the room. Omg, I seriously wanted to check out & go to the Holiday Inn! The carpet felt sticky and dirty! The shower was disgusting! There was mold in this room! The vents are full of dust! Is anyone really cleaning this room? We didn't have wash rags so I called the front desk. Since the gal working was by herself, I had to walk down to the front desk to get some. The sliding doors are hard to close and seem to come off track. Never again will I stay here! Parking can also be hectic as the holiday inn is right across from it. This has to be the worst SpringHill Suites ever! read more

Great location convenient to the airport. The building still looks pretty new and is well kept. Everything was clean. All the staff we have interacted with have been friendly and professional, from the front desk to the staff at the breakfast area. The rooms are big. We have four people in our room and there is plenty of space for us and the kids' hockey gear. The shower is separate from the toilet, which is also nice with multiple people. Everything is clean, and there is a microwave, mini fridge, and coffee maker. The one issue that makes it 4 stars is hearing the airplanes landing/taking off throughout the night. It was definitely a problem the first night. Second night we ran the fan for white noise and that worked perfectly. A key card is required to keep the lights on so plan ahead and get an extra when you check in. Breakfast was fine, coffee was meh, but there is a Starbucks basically in the parking lot. Overall we were happy with our stay and would definitely book here again. read more

Scott at the front desk to the rescue. I missed my connecting flight from MIA and booked online last minute for one night. When I arrived very late at night Scott was super helpful. He offered my a toothbrush and toothpaste too, he helped make an unpleasant situation not so bad. Thank you for taking care of this distressed traveler. read more

Clean and comfortable room. Breakfast was okay but not the best. The airport shuttle came right on time to pick us up and take us to the airport. read more

Airport Shuttle: KEVIN DRIVE. Van every 30 min from lobby. Must call for p/u at airport. Follow signs and cross pedestrian bridge to hotel shuttles. Check which brand shuttle it is. They frequently use Four Points and others. Free Breakfast: Breakfast at Springhill Suites 0530-0930 Fridge: In room. Microwave: EVERY ROOM with plates and utensils Gym: Good size, dumbbells up to 50lbs, cardio equipment (4 treadmills, 2 ellipticals, 2 bikes) is vintage 1990s, yoga mats, closes at 10pm daily Pool: Small pool w/hot tub. adjacent to gym, and just like the gym it closes at 10pm daily. read more

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I checked into my room & once again my beds we dirty. This time it was makeup & hair on the sheets. I had a double bed; the other bed looked as if there was a spec blood on it along with hair. After waiting approximately 40 minutes to get situated into another room, I asked the nice understanding reception (Zac) if they have anything for inconveniences. He said that he would ask his general manager. Zac came back to my room to bring my room keys along with a message from his GM. The GM stated since I am an airline employee that they do not comp anything or give anything to airline employees because we do not pay for the rooms ourselves, our company pays for them. That is a true statement, but because my room was not cleaned I (myself) was inconvenienced. I am missing approximately 45 minutes of my time because my room was not cleaned. How many customers stay in hotel rooms paid for by their companies? I guess we don't deserve the same treatment as regular paying customers. This happened to me last month as well. I didn't ask for anything then. Zac helped me that time too, he even took pictures of the dirty sheets from both beds. I think this is very inconsiderate of the GM to say he would not comp anything. I would of been extremely happy just to receive a clean room. So perhaps next time, they can have a clean room for me because I'm here so often. I must admit when I stay across the way at the Holiday Inn, I never have an issue with dirty rooms. I don't understand why this is an issue when I know both hotels are ran by the same GM. read more

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The staff is kind and friendly. Otherwise--old, dusty, and very uncomfortable. I waited 40 minutes for the airline shuttle coming in, and in the morning, it only comes twice an hour. read more

Overall worst hotel stay in the past twelve months. Pros Brand new Close to the airport Cons Feont desk staff is combative during check in it looks like there was a big fight in the room everything is broken from end to end the light switch on one side all the way to the drapes on the other Mold in the shower Shower door isn't sealed at all and runs all over the floor to make a pool When I called downstairs to the front desk to complain about the party going on, he yelled at me for not knowing which room it was and then hung up on me. Worst craftsmanship I've ever seen for a new hotel. read more

Got to do better!! I had a wedding to attend in Michigan an I choose this hotel as it was close to the venue. I booked one night, thank god! Upon arrival my room was not ready and I was offered a handicap room. I would have said no but I needed to shower and get dressed for the wedding. So I accepted it, I was also told the pool was closed, the gym was closed and the bar was closed. I'm so glad I was only there one night cause this would have been a big problem for me. So I go to my room and turn on the lights in the bathroom and sink area and I get nothing no lights. I call down stairs to tell them the lights aren't working and she says oh she must have forgotten to tell me they are a eco-friendly hotel and I have to put my roomcard in the slot by the door. I put my card in and the light is so dim I could hardly see to curl my hair. I had to get the floor lamp an plug it in so I could see. I go to turn the water on at the sink and the handle flips up, I flip it up and the entire handle falls off. My arm bumps a hook on the wall as I'm curling my hair and the hook falls off the wall. Now you cannot tell me the person/s cleaning this room didn't notice all these broken fixtures in this room. The bed was comfortable but that's the only good thing I can say about my stay. Keep looking! read more

My family stayed here for my brother's graduation. The rooms are very spacious. My family got two rooms with two queen sized beds for $90 each. The rooms include a couch area and desk. The bathroom is also split up into two rooms--one with the shower and one with the toilet. Wifi is included and parking is plentiful. There's also a fitness center and spa. Complimentary breakfast is served every morning with your standard fare of bagels, cereal, yogurt, and the best part Belgian waffles. My main gripe with this place is that the walls are somewhat thin. I could hear the person above us walking around and our neighbors in the room next to us. read more

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This is my favorite chain of hotels. Strange that the toilet and shower were in two different areas, but if you were with another person this could be useful. I am not hearing my neighbors, but could be I don't have any :) read more

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My family an I stayed on a "park and fly" package on December 24th. When we checked in the front desk staff informed me that no such package existed. I contacted the assistant manager Tahiri. She was so accommodating and dropped the voucher off at the parking lot for me to use upon picking up of my car. The hotel is clean and spacious and the airport shuttle was timely. I would stay again and hope the front desk staff can be better informed. read more

I've stayed at this place a few times for work - it's one of the nicer hotels in the chain at that level. Rooms are very spacious. The bath is separate from the toilet area, so that could be nice if you have more than one person in the room. Facility is clean and quiet. There is an airport shuttle. I can't comment on breakfast since I leave earlier than it begins. The only thing that people may not like is the airport noise (which I found negligible) and lack of nearby food options. Otherwise a good stay. read more

SpringHill Suites Detroit Metro Airport Romulus - So much couch, so much art! - Hotels Near Me - Romulus, Michigan

Super happy with our experience at this hotel! It's updated and extremely clean. Rooms are spacious, comfortable and tidy. Front desk staff was friendly. The restaurant next door is tasty. Very reasonably priced. It's literally everything you could want in a hotel close to the airport! After a long day of moving, it was great to have a comfortable place to get some sleep before our early morning flight. With no car, the great spot to eat next door was an huge plus, too! Highly recommend and wouldn't hesitate to stay again. read more

Super thin walls, poorly thought out restrooms, so-so breakfast at best, strange happenings in the back parking lot. 1) must have been a sports team or something staying there, they were running up and down the hall until about 12:30am. Could hear everything going on in the rooms next to us and the hallways. 2) sliding door is quite noisy in the middle of the night, also frosted glass door doesn't stop much light or noise coming from the bathroom. 3) eggs were run of the mill powdered eggs, turkey sausage (seriously) oatmeal was stuck to the pot, waffle area was a mess. 4) parked in the back lot, noticed a car parked in the far back corner occupied 1x, gathered my belongings locked the car and looked back and a head popped up from the occupants lap...lady must have been taking a nap. read more

The Wifi is super slow. It did not support movies. Hotel is showing is age with visible water damage on ceiling. Dirty carpet read more

SpringHill Suites Detroit Metro Airport Romulus - Hotels Near Me - Romulus, Michigan

This hotel could not be worse. Truly. It smells like weed at all times, the staff is rude and absolutely not helpful, and they refuse to clean the rooms. Upon arrival they asked if we'd like cleaning service, to which we said yes. Each day we arrived back to the room to find no clean towels and no one had cleaned the room. One of the days, when we asked for clean towels there were none and we were told it would be at least 30 minutes. There is also trash outside of rooms for whole days at a time. Breakfast was subpar and they refuse to restock anything. The lights in the hot tub were literally hanging out with wiring exposed and there were dirty pool towels on the pool deck for days. This was one of the worst hotel experiences we've ever had. Being BonVoy members, we found this incredibly disappointing and will reconsider our membership. This experience was truly terrible. read more

You know the saying "Everything old is new again"... well, welcome to SpringHill in Romulus! Retro meets contemporary with the 1" glass tiles, bright secondary colors and those bead curtains in the lobby! The room was wonderful, and the bed was one of the better beds that I have slept in. The sitting area was decent size with ample 1960s era type lighting. It was very handy having the sink in a separate alcove from the toilet and shower area. The morning breakfast was very good with some options not found at other SpringHill properties. Checkin and checkout were a breeze, as was the shuttle service to/from Metro. Cant say if I will be passing thru there again, but if I do, this will be the place to stay! read more

I loved staying here. It cost around $100 for the night but that included 7 days of parking while we were in sunny Florida. A no-brainer really. The interior design of the lobby and rooms was really interesting and tasteful. Everything was clean and tidy. The breakfast had a lot of variety (loved the waffle-maker!) The phone system and cable were down during the morning of our stay which meant that we did not get our wake-up call. Thankfully we set our own alarms otherwise we would have missed our flight. Wasn't sure why the desk clerk didn't just call the rooms manually from the list they had. That is the only reason why I took off a star Would still stay here again. read more

A decent SpringHill. Great service and I had a very large and modern room. The shower should have been cleaned a little better but the overal quality of my room was decent. It's close to the airport with quick shuttle service. read more

I loved this hotel. I travel a lot for work, and stay in many hotels of the Hilton/Marriott brands, and this is the nicest one yet. The room was a king suite, and everything was very nice. I went to the restaurant across the parking lot (some sports themed place) and ordered a pizza, took it back to my suite, and ate while watching college basketball. Parking is plentiful and easy, close to airport. Really cant ask for more. I am already booked to stay there next week on another trip. Oh, Wifi is really slow. Practically unusable. read more

Stayed in room 432. Great room, king sized bed. Separate shower and toilet. The hotel is beautiful-probably renoed or built recently. Must use key card in room to activate the lights - this is a feature in many hotels in Europe. Plenty of parking. Many food stops nearby, just use Yelp for help. No need to worry about noise from planes, it's pretty minor. I would definitely stay here again. read more

Clean, spacious rooms. The lady at the front desk just couldn't be bothered. Charged my card for incidentals without telling me the amount or explanation for it. read more

Room was perfect. Clean and neat. Nice setup. Front desk was very professional, helpful, and courteous. Will chose this hotel over any one near the airport. Great customer service. read more

SpringHill Suites Detroit Metro Airport Romulus - Hotels Near Me - Romulus, Michigan

Appreciate the business center where we could print out our seat request. Would be nice to have some hand lotion in the room. Love the pillows and white bedspreads. Hotel staff pleasant and accommodating. Room clean and comfortable. read more

Very close to the airport. There is not much to eat near by. However, there is a sports grill across the parking lot. This is one of my top choice hotels to stay when I am traveling. They have amazing pillows!!!!This is the first hotel I have been to that requires you to use your room key to turn the lights on. I guess they are saving on the light bill. On to the sad news. I found a huge spider in the room. I said HELLLLLLLLLL NO!!!! I thought if this spider is here the rest of the spider family is close by then. I got my suit case and flew to the front desk . They changed my room with out any questions asked. :-) read more

I stayed here one snowy night when my flight was cancelled. The check in was fast and the person a the front desk was very friendly. The room was very spacious and clean! My only complaint is that I could hear everyone walking by my door that night (many other stranded passengers). The next morning check out was quick and the shuttle driver arrived right on time. I will definitely stay here the next time I am in the area. read more

Front staff was super warm and sweet when u came in after a long day of travel. It's a standard spring hill suites so if you've bed before you know what to expect from breakfast etc. the work out room was nice if not small but all machines were new and in working order. Personal tv on each machine which I appreciate. They have a shuttle that takes to and from the airport as well as around the immediate area so you can go to various restaurants. It's within walking distance to a Starbucks, Indian restaurant, and a few other places. Secluded in a business park, there wasn't much noise around the hotel which was nice. The grounds are kept well and tidy. Everyone from the ladies at the desk to the breakfast attendants were wanting to improve my experience as much as possible. If I make my way out to Sacramento again I would be very happy to stay here again! read more

Very close to the airport. Business-friendly Breakfast included Comfortable bed. The only negative is the noise from the airport.... You can hear the noise from the airport. read more