This Hyatt Regency is right by the Riverfront with a great view of the bridge…read more I was in town for a work trip and stayed here for two nights. I had no complaints about my room, it had a great view and it was clean. I really loved the location because it was super close to the Jacksonville library which is where I needed to mainly be during this trip. I also got a chance to walk around near the river and it was a great little loop. The Iron man was preparing for their weekend right by this hotel so it was ideal for those participants to stay here, as well. I really loved how close it was to a super cute park-- if you have kids, definitely take them here because it was a kid's park dream. The staff was nice and I also liked how they had a marketplace lil shop downstairs right outside of the elevator that was open 24 hours. Overall, I think this hotel is a great spot to stay in Jax!

I need to amend this review a bit…read more The common area seating is consistently uncomfortable. It's kind of shocking that every piece of furniture I sat on is a back breaker. The stools in The Market are not padded. This requires managements attention. Taking my review down one star due to this.

The staff here is incredibly friendly and welcoming. The hotel is spotlessly clean, and the lake…read moreview is simply breathtaking. Make sure to book a room with a lake view for an unforgettable experience.

I stayed here for work conference and had a great experience. The hotel itself looked really new…read moreand modern. It is conveniently located in the town center so there are ample restaurants and businesses within a half mile. The staff was super friendly and the rooms were nice and clean. We had catered dinner by the hotel one of the nights and I was pleasantly surprised that the food was really good for hotel food. There is a nice pool, a really nice patio deck sitting on a lake, and a fitness room. They also have a full bar. The conference room we were in did not have a properly functioning air conditioner so we were a bit uncomfortable. Request a room with a lake view.

I'd like to make a SECOND positive review after another stay at this hotel. I stayed longer this…read moretime so I got a better experience what it's like. First and foremost what I notice is how clean my room was. They keep them absolutely spotless! No stains, funny smells or anything like that and housekeeping does great at keeping up with clean towels, making the bed Etc. They do fantastic. Comfort is another plus and the bed is the most comfortable hotel bed I've slept in and the room feels like a condo rather than a plain and dingy ol' hotel room. Lots of natural light makes its way into the room. It is VERY modern and everything pretty much new ij the room and there is an emphasis on being eco-friendly which I like. The only negative I have is there is some noise from the road depending on what side you're on and there is an amphitheater nearby as well with music events. Cool but can be a little noisy. Nothing earplugs can't fix though and it isn't nightly. Check it out! It's a great place to stay.

The hotel environment was too nasty. The check out lady was nasty with gestures, as I lugged my…read moreheavy suitcases out to the car. The management was down and nasty too. The parking lot was too small. The room shade doesn't really offer privacy.

My wife and I were in charge of the decor and organizing my Navy squadron's reunion for almost 160…read morepeople at the hotel and it was awesome! The location was exceptional for our group. Easy access to the water taxi for other events was definitely an added plus. The DoubleTree Riverfront hotel deserves a 10++ for everything they did! The hotel staff was amazing and every single person went above and beyond, and directly aided the reason for the reunion's success, and we do mean every single person! Sara, the sales professional was extremely responsive, easy to work with and connected us to the right people to work with. Apollo managed the banquet room, and he knows the event business. He was directly responsible for all the interworking's of our large banquet, technical requirements and success of the banquet. His help in the PA/sound system and up-lighting was instrumental in making the event a success! He even created a custom menu for our attendees to review prior to entering the buffet. Last minute requests?...No problem! Judy made the buffet dinner run flawlessly. She released all the tables in systematic order getting everyone through the line in record time. The dinner was served on time and it was great! Hat's off to the chef and team! We had some ADA veterans and those who had a little more difficult time moving, so Judy had the staff serve the dessert, a very honorable and much appreciative gesture on her part. We couldn't thank her enough! Kevin, Joe, Troy, Michele plus the bartender were outstanding in flipping the room for the banquet and setting up the room's tables and chair covers. All had amazing attitudes and took care of every detail requested. Ezzy and her staff in the breakfast room simply excelled in their service. They made us all feel so welcomed and the food was very good. We talked to several attendees at the banquet and a common theme was how extraordinary all the hotel staff (and I mean all) was, hands down great. A big thank you to everyone and DoubleTree family!!!

As a loyal Hilton guest, I was genuinely shocked by the condition of this property. While the staff…read morewas accommodating, responsive, and courteous, the physical condition of the hotel fell far below the standard I have come to expect from the Hilton brand. Unfortunately, the only items that appeared consistently clean were the towels. My guest room (both of them) was dirty, with a stained bathtub, unclean floors, and mildew in the shower. The public areas were equally disappointing. The entry doors and common spaces appeared neglected, giving the impression that routine cleaning and maintenance were not priorities. The pool water looked questionable, and the men's public restroom was unsanitary, with a strong urine odor and urinals that appeared to have accumulated urine residue. This property is in desperate need of a comprehensive renovation or perhaps even a complete rebuild. It simply does not reflect the quality, cleanliness, or guest experience that Hilton is known for. I sincerely hope corporate leadership invests in restoring this hotel to the standard that loyal Hilton guests expect and deserve.

On the road again - Spent the night here. We chose this hotel for its ideal location near the Prime…read moreF. Osborn conference center, where I'll be working - just a 12-minute walk away. As Marriott Rewards members, my husband and I were thrilled to discover this hidden gem in Florida. Our suite is stunning, with two comfortable queen beds and beautiful decor. With cleanliness being my top priority, I'm impressed to report that this hotel scores 98% and above. The gym is well-equipped, and the snack bar is generously stocked. Plus, we're within walking distance of a diverse range of restaurants serving Mexican, Mediterranean, Italian, seafood, American cuisine, and more. See photos below. Our room is a suite with kitchenette, work desk, lounge couch, two queen beds, and an extra-large bathroom.

The hotel is nice.. my studio room is big, with a nice kitchen and plenty of tables…read more The front desk staff is attentive and friendly, and there's plenty of parking- centrally located I love how new the property is-- is crispy news - still haven't gotten the free breakfast cause there's a marketplace about 3 minutes away so I just bought eggs, rice and other groceries to make food.

First stay here and not sure if we have stayed at a Tru before but these are pretty nice. Best…read morething is you can get a digital key! And you don't have to go to the front desk. We went straight to dinner as we got in late so being able to go straight to the room afterwards was really nice. Rooms are nice, modern and clean. Kinda like having carpet but I get why they would have laminate. We would stay here again.

Really appreciated my stay here. the front desk was super helpful in sending the shuttle to pick me…read moreup from the airport and then take me to the airport for my flight out. would definitely stay here again. the shuttle pickup was there in about 10 minutes from me calling which i would say is pretty pretty good. the room was a standard Tru room so no complaints there. comfy bed. even though my flight out wasnt until like 4pm there was no issue with me just working from the lobby and then the shuttle taking me to the airport before the flight. gym was also better than a standard hotel gym.

We booked a stay at this place because we had an evening function at the Blue Orchid restaurant…read morenearby. It was an ideal location and a great decision. The Inn is located in a nice area of Riverside and is close to restaurants and museums, as well as the water. Our room was on the second floor and was a nice size room with a tv, coffee maker, mini fridge and a beautiful bed. The Inn also has a bar on the first floor, as well as a good size dining room for daily breakfast. The menu offered about 5 or 6 options. We both went with the vegetable cheese omelettes and they were the best omelettes we have ever had. There was also a cute little outdoor patio adjacent to the second floor common area. It was a delightful stay.

What a fun spot right in the touristy Riverside area of Jacksonville. We stopped by for a little…read morestaycation, since we live a little further south. Reservations were easy to make online, we were welcomed quickly upon arrival and giving a spacious room with all the amenities you could need - coffee maker, mini fridge, and more TV channels than you can imagine. While the bathroom was small, the shower pressure was great! Well we didn't have time to enjoy their honor bar, they do have plenty of different places to congregate or lounge on the first floor. This is a renovated classic structure, offering a great combination of old school charm with modern necessities. In the morning, we had a wonderful breakfast served with a smile. There's plenty of parking, and they even have electric vehicle chargers in the parking lot. I did take a very short walk to the waterfront. Overall, great rooms, friendly people, and the traditional bed and breakfast experience.

Hotel is over priced for the rooms!!! Carpet are stained in every room. (3 rooms booked for my…read morefamily). The breakfast area is dirty, seats are very sticky and staff is unresponsive. Ask for additional towels since the room only had two the front desk acted totally Inconvenience and told us to come back later because housekeeping was currently preparing rooms. I asked if I had some behind the counter and she said yes , but we don't give them out to after the evening that made no sense to me. Additionally , we asked for 1 room to have a light checkout Ambush was told to call the next morning after 7 a m , which totally defeats the purpose. At 300 plus dollars a night I expect customer service to be top-notch.The rooms to be pristine. My other family members are staying at the extended Stay hotel For a lot less, and it is Immaculate and superb Rethink our decision about staying here

This place is an overpriced dated dump that's smells like wet dog. The whole hotel smells like…read morefunk. The toilet in my room is constantly running and it's annoying. The rooms have efficiencies with stoves so people just pile the trash up by the elevators which adds to the awful smell overall. They also charge for parking. They should pay you to stay, this place is a S******e. Stay away.

I was beach front on the 5th floor for a few days and I honestly feel like I got the best room. Mr…read more Serge, working the front desk was very amicable and accommodating in every way possible. The room was clean and the room service was excellent. The room service workers were all very nice and polite. I went during a lifeguard completion and I witness one of the South Carolina guests being rude and disrespectful to the staff member assisting in the breakfast buffet. I completely understand why there's a small fee for the beach chairs and umbrellas on the actual beach. There would be way too many arguments and fights for the chairs and the longevity of people using them or others that would hog as many as possible. We've always had to pay at every hotel I've been to. And I'm so used to having free netflix at the hotels that I was surprised that there wasn't a free account. And some of the charging cable ports in the room didn't work. The shower is not sealed and water leaks out from under the door. I also did not receive the wifi so I used my mobile data instead but it would have been irksome if I had brought my laptop. Had a great view though. haha I did get the view of the pier, so you can imagine how many homeless fights I got to see.

This is a very nice property in a great location. Located right on the beach with plenty of places…read moreto eat and shop, you can't go wrong. Rooms - clean and comfortable Breakfast - adequate Amenities - a very nice pool, a small market and a pretty nice bar Staff - nice! Wear and tear - higher than you might expect from a newer place. Leisure travelers are hard on a place and loud as hell too.

Stayed here over the past weekend and we enjoyed our stay. The facility was clean, the room was…read moregood+ with a comfortable bed, the staff friendly, and the included breakfast was much more than we expected (included sausage, eggs, mini omelets, etc). All this at a reasonable price point, especially for a weekend. This hotel did charge an extra fee for daily/nightly parking ($15 per) which is kind of annoying, but that breakfast buffet made up for it I suppose. The lobby also has a little mini market with some various snacks, drinks (including beers and wine) and sundries at reasonable prices. The location is pretty good too, within a short distance of restaurants, venues, etc. If we ever have a need to return to Jacksonville we will probably stay here again.

This Hampton Inn definitely needs a face-lift. The staff is friendly enough and the hotel is…read moreconveniently located, but it is extremely expensive and honestly, does not meet the price point.