Cancel

    Open app

    Search

    SpringHill Suites Kingman Route 66

    3.9 (117 reviews)
    Open Open 24 hours

    Services - SpringHill Suites Kingman Route 66

    Hotels

    Venue rental

    SpringHill Suites Kingman Route 66 Photos

    You might also consider

    More like SpringHill Suites Kingman Route 66

    Recommended Reviews - SpringHill Suites Kingman Route 66

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Bed bug we took to front desk which they have not refunded us for our room (412) that we didn't even sleep in.
    Zyra L.

    Regarding my family's stay at the Kingman Springhill Suites location on Saturday, October 4, 2025. We checked in late that night into room 412 and we did not sleep in the room overnight. We were only in the room for a few hours after finding live bedbugs. We immediately left the room and started to bag our things at around 3 am in the lobby. We waited extremely long while the front desk attendant was missing from the front for at least 30 minutes. A huge inconvenience while having to pack our belongings into trash bags to prevent bringing an infestation into our home. On top that it was the night after my wedding with our 5 children in the lobby at 3 am. Absolutely unacceptable as I have stayed at many Marriott hotels for years, this has been the worst experience.  We had to stay at the Holiday Inn Express across the street and didn't get our children into bed until 4:30 am. Now we are having to spend more money and time on an issue that shouldn't have occurred. This is with no help or assistance from your staff to remedy the issue. The next morning on Sunday, 10/5/25, I spoke to general manager, Shanena, which was another waste of time since she couldn't issue the refund either. We waited to leave that morning to ensure to speak to her not only once but twice. Since your staff is unaware of the time of day that their manager will be in. I get the run around and time wasted. She is the general manager of the establishment. Why is she unable to resolve this issue? She then explained that she had to talk to another manager to be able to issue the refund and reassured me that she would be contacting me that day. I did not hear from her. I called her the day after on Monday, 10/6/25 which she said she has not been able to talk the next manager in line, but would be contacting me. Again, I did not hear from her that day. On Wednesday, 10/8/25 and I spoke to Jade at the front desk. She said Shanena was unavailable again and she told me she would continue to reminder her general manager to resolve the issue. Now it is Saturday, 10/11/25 and I haven't heard from anyone. The fact that this has not been resolved since checking in on Saturday, October 4, 2025 is unacceptable and shows that Springhill Suites in Kingman Arizona has poor management and atrocious business practices. This establishment is subpar and does not meet the expectations of a Marriott hotel. This issue needs to be resolved immediately. This business has not only wasted my time, but my money.

    Dave W.

    A quick road trip can equal big fun if it's done in the right place. We just wanted to get away and fast (no, not running from anything specific, just the normal everyday humdrum). Springhill Suites, which has a pretty good reputation, was the most appealing option at the time. I sprung for the extra dollars for this hotel. Being somewhat of a Marriott loyal, i knew they had high(er) standards.....well, at most properties. Being from Vegas, my expectations were higher than the higher i expected. Let's share an uncomplicated list about the experience: CHECK IN: Well...the digital key they advertise doesn't get sent, and you have to visit the front desk for regular keys anyway. Front desk employees don't know why and didn't even touch the subject when asked. They couldn't recommend any bars or restaurants, and after telling me to look them up, i asked if calls from the room were free to do so. Guess what? they couldn't answer that either. I think they are just relegated to sit there and occupy space. ROOM: The room was ok, there were some "Un-Marriott-like" things like a cracked power outlet, severely worn chair with chunks missing and holes in the shower from where an old soap dish was but those were about all the negatives. Everything else was pretty well maintained, and the bed was very comfortable. POOL: Well.....the temperature was very warm and nice, but the cracks and other imperfections were obvious. This pool hadn't had any maintenance attention in a long while and was desperately in need. LOBBY/BREAKFAST: The public areas were pretty clean, Breakfast is a requisite of the experience and is exactly what you would expect (maybe a touch more) . FINAL THOUGHTS: It wouldn't be up to the Marriott standard in Vegas, but in Kingman, i think this would be a great option for someone wanting a nicer hotel than what's up the road. I'd have no problems coming back and staying.

    Paid for queen sized bed but got double
    Michele B.

    Paid for two queen size beds but got 2 doubles. Brought this and the fact that the toilet wasn't really clean to the front desk. Their answer was they would refund our money and I could find another place to stay. I requested they call other Marriott brands in the area to see if they had availability. As it was late at night, we fell asleep waiting for the front desk to reach out to us. Love this Marriott brand but would not recommend this location

    Kristina T.

    This SpringHill Suites is a solid place to stay at in Kingman. The hotel seems fairly new, and my room was in good condition. All of rooms are suites so they are all spacious. All rooms also come have a West Elm trundle bed, which is a nice bonus to have. Amenities include a gym and indoor pool. I was crashing here for the night so I did not use any of the amenities, but I did enjoy the free breakfast buffet in the morning. It is nothing fancy, but it is a decent spread of food to fill you up: eggs, a protein, spinach, yogurt, pastries, and fruit. Internet and parking are free, and pets are welcomed for a fee. This location is super convenient. It is close to the freeway, and it is only a few miles from downtown. This is a good spot to stay at, whether you are solo or with your entire family. The spacious rooms, trundle bed, and free breakfast are a huge plus for the families though. Either way, the room rates are very reasonable for the value you get.

    Junior L.

    Awesome stay. I didn't want to leave. We are driving cross country for a move with our French Bulldog during COVID. That's all you need to know. It's been interesting. Our arrival time was super late, but the folks here were very accommodating with our check in and out time. Overall, I can't say one bad thing about this place, And that's okay! The staff is amazing. The rooms are really nice and most importantly, very clean. They were able to hook us up with an end room on the first floor do our high maintenance Frenchie could do his thing outside. Oh...and the AC is nice and cold. What else do you need? We did have to pay an extra 50 bucks for a pet cleaning fee, but that's expected. Well done.

    It's new and comfy. Rooms are nice and comfy.

    See all

    2 months ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    26 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Zyra L.
    207
    32
    97

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of D N.
    8
    28
    1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dave W.
    107
    514
    8164

    3 years ago

    Helpful 3
    Thanks 1
    Love this 3
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 5
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 5
    Thanks 0
    Love this 2
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Fresh L.
    50
    337
    29

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jeff P.
    40
    76
    44

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dawn M.
    1
    100
    265

    2 years ago

    Spacious and clean. Very comfortable. Convenient. Staff was great . We stayed in several places on this trip this was one of the best.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Alex B.
    125
    395
    1028

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bonnie N.
    9
    454
    126

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Josh S.
    100
    22
    34

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of VP D.
    0
    162
    10

    6 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    14 years ago

    Helpful 6
    Thanks 0
    Love this 4
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jill A.
    55
    29
    2

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Raul M.
    111
    295
    6989

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jay W.
    5
    111
    8

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - SpringHill Suites Kingman Route 66

    Review Highlights - SpringHill Suites Kingman Route 66

    The check-in guy was super helpful and friendly, my room was clean and new, with a bright, modern look to it, and breakfast was delicious.

    Mentioned in 6 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Hotels 469 times last month within 15 miles of this business.

    Verify this business

    La Quinta Inn & Suites by Wyndham Kingman - A/c works well!!

    La Quinta Inn & Suites by Wyndham Kingman

    (156 reviews)

    $$

    Absolutely Zero Stars! The wife booked a reservation here…read moremonths ago for the family (husband, wife and four kids). Last minute we had to bring our small dog. Forgot to add it. But the aftermath of it; constant messages that our dog was "loud" and barking. We came back to calm her down and sing the pet policy and pay the charge. Well we did that and went to the Grand Canyon. We then get texted that the dog is loud and that someone even called the cops. They even kicked us out. And then try to add charges on top of charges. Like if the manager Veronica went on a personal hiatus. Well, this is a very first. We asked a few neighbors about the dog, and they said that they never heard anything. This Veronica lady needs a husband and kids. And fun. Someone take her out please. For the sake of all humans and pets. Thank you. Ps Veronica, we took pictures of everything before we left...you should change your name to La Yorona.

    Reservation 23640076395 Hopefully the owners get this review because every time I call the hotel I…read moreget hung up on this was the worst hotel. I stayed at it actually looked very clean but upon arrival they checked me into room 132. My next-door neighbor was playing such loud music it felt like I was at a concert and not a good one. I went down to the front desk three different times they were gone. There was a line waiting for them. I had also traveled 18 hours driving that Day. All I wanted to do was get a hot shower eat some dinner and go to sleep. The music did not stop. I tried to call the phone was broken. I finally went down fourth time and the manager came oh she said Yep that music is definitely too loud by this time I am in tears just needing rest! . She went next-door use the key. The latch was on she screamed in to get his said he's a regular he's super nice how does that help my situation? he had headphones on why on earth you have headphones on and music playing so loud it was so obnoxious! this took two hoirs to get situated .... after driving h hours to get home I had clusters of otchy red bumps I couldn't see it cause it was in the middle of my back ! They rich like crazy only to find out they are bites, I've tried to call the hotel to let them know to check room 132 for insects or bed bugs, fleas and they kept hanging up on me. I'm so frustrated, so the only thing I have left to do is tell you choose a different hotel. It's eight days later and I'm still dealing with bedbug bites. This was a horrible experience and I should've at least had my room comped for everything I went through at this point it's worth my sanity just to drop don't stay at La Quinta.

    Best Western Plus A Wayfarer's Inn and Suites - Bathroom Amenities

    Best Western Plus A Wayfarer's Inn and Suites

    (221 reviews)

    $$

    I attempted to check in at the Best Western and was refused service simply because I live locally,…read morewhich I found both shocking and offensive. Nowhere on their website or booking information does it state that local residents are not allowed to rent rooms. If that is truly their policy, it should be clearly disclosed before someone takes the time to book or show up expecting to stay. The front desk employee was rude, dismissive, and completely unprofessional while explaining this supposed policy. Instead of handling the situation politely or offering any kind of reasonable explanation, I was treated like I had done something wrong simply for living in the area. As a paying customer, being turned away simply because of where I live was frustrating, embarrassing, and completely unacceptable. Policies like this should be clearly stated up front instead of surprising guests at the front desk after they've already made plans. Because of this experience, I will never rent a room from a Best Western again--even when I'm traveling on the road. Customer service and transparency clearly aren't a priority here.

    Had the pleasure of speaking with the owner when making my reservation. There was a glitch while he…read morecompleted said reservation so he took my number, continued to work on it and messaged me my confirmation number. The room was immaculate...baseboards and all, ha. Comfortable for my dogs, husband and myself... Left too early for breakfast but still, Highly recommend...

    SpringHill Suites Kingman Route 66 - hotels - Updated June 2026

    Loading...
    Loading...
    Loading...