Alex and Tania go above and beyond for me and I could not be happier. Every time I go to the office…read morethey are so nice, and help me out in anyway they can. I like them a lot. They are the best.

Water main break prevented showers, laundry, cooking, dishes, drinking water for pets, basic living…read moreneeds for hundreds of residents. They had the audacity to deny a polite reimbursement request and asked for positive reviews while event planning for holidays instead of checking in on the residents. Water still running brown today. Rent $2007.90, RGE $257.88, National grid $84.34, rental insurance $117, laundromat. $4/gal war-time gas because they still haven't fixed my in unit machines after months of "completed" work orders and saying they'll call a third party company to fix it since maintenance won't do anything about it. Over $2500 a month just for a guy to have a somewhat quiet place outside of the city to sleep with space for pets. Unfortunate location directly in flight path to the airport. Constant low altitude flyovers. No parking available all winter with months of communication with local management and off-site management in NJ basically saying gso, the wellbeing of residents is not a priority. "Move your car from it's location (in front of my apartment) it is in violation of lease agreements blocking snow removal...Parking is not reserved even though your car is in the lease agreements. Continue parking at the office or the closest available spot blocking the least amount of things possible." The neighbors take all available spots every night double parking and parking mirror to mirror onto sidewalks and into the snow/grass. No option but to walk in the road at night dodging cars a quarter mile to their office to park in the middle of negative degree winter weather advisories. Walked past maintenance and multiple parked plow trucks with groceries and laundry for months. Sidewalks and roads never salted. Roads in Henrietta were melted and dried while we still had snow packed down on the roadways. Snow piles always blocking driving visibility. Called the police in multiple times. Maintenance removed my note to neighbors requesting a spot for a night and screamed at me from across the parking lot when I tried to negotiate the horrible parking situation with the neighbors. My tires got slashed, no acknowledgement from management even though I have rental insurance and protection fees in lease agreements. Listed with outdoor grill available but the manager said grills are not allowed. Listed as smoke free. Still wreaks of cigarette smoke from the previous tenant months after move-in. Still stepping on hundreds of nails left behind from the rushed carpeting job before I moved in. One of the neighbors from across the street parks directly in front of my apartment every night and just sits in his car with the brights on smoking weed. Incredibly rude response when I requested he smoke somewhere else since he's 15 feet from my pets and bedroom. I can smell it on my walk from the office as well as while in my apartment. They gave me a different apartment than the ones I toured. Tape on the front window like they never cleaned off the previous eviction notices. Broken glass on my patio, trash in my lawn, stains on the walls and in the dishwasher, and holes in the kitchen closet. Random leftovers from previous tenants, a dish here, marker there, bags of tea in the cupboard, lint in the dryer, heating vents painted. Previous tenant never completed a change of address form and came directly to my door threatening to call the cops. Pot holes in the road and tire tracks through lawns here. Snow piles plowed into trees and shrubs. Can't park on any of the corners, along grass, infront of mailboxes, or dumpsters that are full but they allow maintenance and plow trucks to park in our spots and on our sidewalks. No router and $65 internet fee is not negotiable even though it's 2026 and everyone has smartphones. The previous manager that had positive reviews quit. Every apartment I've tried near Rochester is so unprofessionally handled. Where did the adults go?Sorry to any of the neighbors who were actually decent. Closed blinds. Locked doors. Let me know if you find anything that is better managed.

Tracey, is always such a great pleasure to work with . She does the stagging for all my flip…read moreproperties, and she always hits a home run. Each project is unique, and beautiful, and she never fails to create the perfect space. Since having great success on flips I've decided to hire Tracey to stage some of my rental properties as well. I was very pleased with how beautiful they turned out and at a very fair price . In addition we received a tremendous amount of prospective tenants , much more than we would have (I'm sure) if we hadn't staged the apartment . Moving forward I will definitely be using Tracey to stage my new apartments as well ! Once again she proved herself to be a great asset to my team . I would highly reccomend Tracey!

We heard about Tracey's work through a local real estate meeting. We knew that from other feedback…read morewe wouldn't be disappointed but we were not expecting to be absolutely blown away by her work. Her attention to detail is amazing. Prior to staging we had numerous conversations discussing colors, room dimensions and style we were going for. We couldn't have asked for a better choice of furniture, accent pieces and decor to show off our home. It really did take it to the next level. Our home sold quickly with numerous offers flooding in and we truly believe staging had a large part in this. We had so many local realtors ask for her info and one was so impressed that they asked if they could use our home as the background to their promotional video. Her prices are very reasonable-you can't afford not to hire her! We plan on using Tracey on all of our future flips.

Justin, Bianca, and their team were fantastic to work with. The new floors look beautiful, and both…read moreof them went out of their way to make sure we were happy with our flooring decision. We also needed a painter, and Justin recommended someone he trusted -- that turned out to be a great decision. Justin and Bianca are true professionals and the ones to call if you want the job done right. We'll definitely continue doing business with this fantastic company. Thank you so much!

From the owner: Welcome to PerfectStep Flooring Solutions, your trusted source for exquisite flooring solutions…read morebased in Rochester, NY, proudly serving the greater Rochester and Western NY regions. As an establishment that specializes in both residential and commercial flooring of all types, we are committed to transforming your space into a masterpiece you can stand on. Our mission is encapsulated in our motto: "Make an investment you can stand on!" What sets us apart is that PerfectStep Flooring Solutions is "Installer owned and operated." Our owner began his journey as a skilled flooring installer, and that hands-on experience shines through in our work.

From beginning to end, customer service is a 10/10! The…read moreinitial booking, I had questions so I called and the representative helped me with a quote and reservation over the phone. I was notified a few days in advance of the estimated drop off time which was accurate. The driver walked me through the process with instructions on how to load, lock and secure. Delivery, EXCELLENT!! Pricing, REASONABLE!!! (no hidden fees) Communication/Tracking, ACCEPTABLE!!! We have no complaints and recommend UPack to anyone moving from state to state!!!

This is the absolute worst moving company in the business. They lie from the beginning to the end…read more They tell you that you have a "concierge" that deals with your move that never answers you after your initial contract. They then lie on the phone about the contract and pressure you into signing a contract without reading what it says which is not what they verbally say. When movers arrive....a day late, they charge you TWO times as much as they quoted because they think they can stick you when you are vulnerable. I will spread the word everywhere about how horrendous this company is. Do not use them under any circumstances.

This is the most unprofessional father/son duo in the contracting business. They bully and…read moreintimidate the customer. They don't ay any idea what they are are doing. I had to make a complaint with the BBB and the same day they got notification of the complaint the quit in the middle of the project without forewarning and without a refund. They took apart my deck and added extra support unnecessary and incorrectly. He never got a permit before starting the work and shows up with the town inspector after he quit trying to cover his but only for the inspector to say what he already did was wrong. This guy is a complete joke and has facebook complaints under another company, Caledonia Landscaping. They big frauds and if you ever encounter them run for the hills They never provided a single receipt or project plan/blueprint. Don't enlist these two build a roach motel, they're untrustworthy frauds.

Twice I called at the suggestion of our architect. Both times I was advised that Mr. Schultz would…read moreget back to me. I never heard back from anyone at the firm. Very rude.

all he does is send bills and promises he can do it .sorry cant finance his co and get no results…read more all he wanted e mails no calls. sent many emails never answered said i was stuck in his spam folder. i guess i was stuck for 1500.oo thanks kris god bless

What a pleasant experience! The original guys who came out to look at our diseased tree were…read morecertified arborists; provided honest information about the tree with three large cankers that wasn't going to fall immediately, probably in a year or two! We elected to have tree removed and our lovely neighbor granted driveway access including trimming bushes as needed. Turns out on the horribly cold snowy rainy day they came they elected to climb tree rather than use a lift. They did a spectacular job! We went out anticipating a need to do some clean up...not a stick, log leaf or sawdust anywhere...area was absolutely spotless. Price was very competitive; couldn't ask for any better experience.

Monster Tree Service is a first-class service provider in Rochester, NY. Liz Bean promptly provided…read morea professional estimate and her team promptly delivered on all her commitments. Highly recommended!