The management and and maintenance staff of Winston Oaks is far superior to most apartments and…read morecondos. The Landlord is very responsive and involved in the upkeep and quality of the residents who live in the complex. The residents are helpful and look out for one another and the safety of everyone. The complex has a mix of families and roommates as well as ages and races which makes the environment welcoming. The condo space itself is well cared for and extremely spacious. Living in them 2bd 2ba unit was great for our family of 2 adults and 2 children and cat. The storage space and remodeled kitchen made them unit extremely desirable which we would have stayed in the complex if we did not have another little one on the way. If you are looking for a centrally located, well cared for and inviting place to live I would highly recommend Winston Oaks.

We have lived at Winston Oaks for over 6 years now and have nothing negative to say about this…read moreplace. The units are very spacious and well maintained. The owner is quick to resolve any issues. The location is ideal for shopping and dining.

I was in a desperate situation last month after being turned down by other places and finding out…read moreat the last minute that I needed to move into a permanent home within two and a half weeks. It was very difficult at first to locate a place because my son is disabled and I needed a building with an elevator in a certain area. I contacted Caryn and Dave at Apartment Solutions in Naperville, Illinois. They stepped up immediately and fought so hard for me. I cannot say enough good things about this team! Dave really pushed incredibly hard to make sure everything went through. Thanks to their absolute dedication, they came through in less than two weeks with a beautiful 3-bedroom, 2-bathroom rental complete with elevator and garage parking. If you need a team that will truly go to bat for you when the pressure is on or you are looking for a team to help you find housing with dedication to your specific needs, look no further than Apartment Solutions! You guys are truly Awesome!!! Linda Young

Contacted once for initial intake and then never heard from them again. Disappointed because I was…read morereally hoping they would help!

I cannot say enough good things about Thornberry Apartments in Naperville. It is a beautiful…read morecomplex, with attractive landscaping, apartments that are clean and nice and the clubhouse offers a fitness center and there is a huge pool. It is extremely well-managed by Christine Holley, Kevin Forsberg, and Catherine Peck. These people are professional, helpful, and genuinely nice. Along with that, their maintenance staff of workers are very competent, efficient, and courteous. I have been staying here since March 23rd because of a fire in my building. Thank you everyone for your help and kindness!

Of all the apartment complexes we visited in two months, this one truly showed the greatest…read morehospitality, and perhaps the most features I have a luxury apartment. Their prices are on the luxury end, but for that, you will indeed get luxury service, luxury accommodations, and enjoyable place to call home.

The upstairs neighbors are so noisy. Kid running from morning to night; dropping of weights on the…read morefloor etc. This is happening every single day all day long! Nothing is being done about it. When complaining to the office staff, Jasmine claims "you can't stop a kid from being a kid." No, you can stop the darn kid from running over someone's head from morning to night. Teach the kid to walk and not run inside! Running is for the outside, not inside. Let's see what happens when the kid falls and seriously hurt himself/herself. A home should b a place of PEACE; not a place where the upstairs neighbor kid is running over your head all day every day!

Do not move here! Will charge you fees after you leave for rent at a new rate and try to add a…read moremillion fees to make it a hassle living out and rent goes up every year do not move here!

super nice and the pool is super clean, super nice staff!! the apartments are also super convenientread more

Called up and spoke to someone who was very attentive and was able to schedule an appointment with…read moreme that same weekend. Came in for that appointment and was greeted by the same person, whom showed us a unit and was helpful and informative. We had some issues with the application process, missing documents and such but she helped us get things in order and was very patient. Thank you Keisha for your efforts and hard work.

These are decent apartments. Modern appliances. It's close to the tollway. It's not far from…read morerestaurants, auto shops, gas stations, grocery stores, etc. You're mins away from Lisle, Woodridge, Naperville, Bolingbrook, Lombard, and Westmont. I live in a one bedroom with a patio. It's a good size for 1-2 people. You can have cats and dogs. They have a small gym, pool, basketball/tennis courts on the far left, and a sand volleyball court. They have public laundry rooms but if you pay more you can have a washer and dryer in your apartment. It's very useful if you like to do laundry late at night. Some of the apartments will have walk-in closets. If you live upstairs you'll have a nice balcony. Maintenance is very good here, they respond quickly. The apartment staff is very pleasant and helpful. They provide cat sitting in case you're out of town. They can only change the food and water, they can't empty the cat litter. Your neighbors in your building are very kind. They'll bring in your packages and set it by the mail area. That's if it's not too heavy or bulky. Cons: Spacious parking although you'll find that people don't have parking skills. Your "neighbors" also drive like idiots here. They either drive super slow or they pull out in front of you. Be wary that these neighbors also like to walk in front of cars vs using the sidewalks. Like anywhere else, you got morons living close to you. It's relatively safe but you do see a bunch of random weirdos that drive around the parking lots and not really stopping. Overall about a 3.5 due to the incompetent drivers, idiots, and weirdos.

The apartments and grounds are kept clean and Stephanie and maintenance man were great! Only…read moredownside is the loud highway, other than that we really enjoyed living here!

I have lived here for a little over 6 years and I can confidently say this is the best apartment…read moreI've ever lived at. My view overlooking the pond is amazing. The office staff is professional and actually cares about their residents. Any issues are resolved immediately when I submit a maintenance request and the team is great and respectable. I love using the gym, hot tub and sauna with a indoor pool year round and enjoying the outdoor pool during the summer. Would recommend anyone looking to move to the Chicago suburbs/Naperville area.

The property itself is not bad, overpriced, but nice. Property management has been poor in its…read moreinteractions with me. Also slow returning the security deposit.

Been here a long time and again I'm amazed at how quickly they take care of things. Today they did…read morerepairs and painted what. Needs to be painted and I'm so pleased with the results. The maintenance staff here is so pleasant and professional. The office staff is friendly and polite and professional. Thank you for excellent service and a nice comfortable ground floor place to call home

!!!!!!!!!! RENTERS BEWARE !!!!!!!!!!!…read more ‼ STAY FAR AWAY FROM THIS PLACE !! Today, I had a horrifying experience when dealing with Promenade Apartment Office Workers Madison/Madeline (?) and Laura. I was unable to make contact with my elderly friend who is BLIND, and a resident there. So I requested their assistance for a well-being check (to just ring his intercom buzzer because I did not have the right code.) The ladies stated they knew exactly who I was referring to, yet BOTH LADIES REFUSED TO WALK ACROSS THE PARKING LOT TO DO A WELL-BEING CHECK ON MY ELDERLY, BLIND FRIEND !!! I had to call the Bolingbrook Police Department for assistance !!! (Thankfully, the Bolingbrook Police Officer was most helpful and handled the situation properly.) But...WHAT KIND OF SERVICE CAN YOU EXPECT TO RECEIVE FROM AN APARTMENT OFFICE MANAGEMENT THAT TURNS AWAY/REFUSES TO HELP WITH BASIC REQUESTS REGARDING A VULNERABLE ELDERLY, BLIND PERSON ?????!!!!!! May Jesus Christ Love and Compassion find their way into this Apartment Management Office !!! They truly need lots of prayers here !!!

I have been living here for nearly a year now, and just renewed my lease for another 15 months…read more Overall I am pleased with living here. The complex is mostly quiet and well maintained. The pool area is nice, although frequently crowded with both people who live there and guests. The complex is very accomodating to pets, and even hosted a doggy pool day when the pool was being winterized last fall. Overall the rent may be a little higher than I'd like, but the complex feels welcoming. Pros: - Fitness center and clubhouse were recently renovated and the fitness center is nice and diverse enough to fully work out in. (For basic exercise.) - Dog park is big enough to allow your dog to run around in and only rarely occupied. - Staff quick to respond to messages / concerns or requests. Cons: - 1 Garbage / 1 Recycling Receptacle for the entire complex. Trash piles frequently and is an eyesore / smell when taking trash out. Also, if you live on the other side you have to bring your trash over which I'm sure is annoying. - Snow removal in the winter can be slow, and lead to some slippery conditions if you are needing to move about in the early morning. - Frequent issues with the gate. Either call in code doesn't connect, or the gate is down for maintenance and the complex is left open for days at a time.

I have been a resident for 2 years now and I have had nothing but good experiences. The maintenance…read moreis always quick and timely to fix any issues we have and the leasing team is always sweet and willing to answer my questions!

Why is that every place that deals with seniors or the care of seniors seem to have people with…read morepoor people skills? I am so appalled at the attitude and customer service standards for senior services. The front desk receptionist looked like she definitely did not want to speak with me or answer any questions for me, and the person in charge of housing applications wasn't any friendlier. The lady working on applications shouted at my mother from her office that she didn't have time to help her.....really?! Does it take that much effort to walk out of your office and address a person the proper way? Anyway, that place obviously does not appreciate the "seasoned people" of our community. I do not recommend you live somewhere where you are not respected or appreciated!

Why did I visit my mom last night because she is ill and was just released from the hospital. I…read morestep outside this morning for some fresh air, and find that my vehicle is gone. I asked my mom last night for a sticker for my car, but she said they didn't give her any this year. Office is closed, so who do I call. How do I protect my car? I've had a sticker a few years ago, but never had the need to spend a night or come this late because I lived around the corner at that time. Why is my car gone? There are no signs that direct you in this type of situation!!!!