Great place for all my vehicles needs, they have serviced both mine and my wife's cars for several years. Always honest and up front with what is needed and recommended on my vehicles. read more

David is awesome! This is where I always take my jeep to get fixed. He is honest and they always do great work and do not overcharge! Being a woman I always worry about getting Taken advantage of when having my car serviced. But I never worry with David, he is always honest and will tell me if I need to fix something or where I can save money. Good people! Excellent work! read more

Great service. Honest and efficient. I called to see how much it would cost for an oil change on my truck, agreed on the price, took it in and when I picked it up it was exactly as quoted. No haggling, no "oh you need this or that". Would bring my truck back for future services. read more

No class... Customer service is not their forte. Sold a car to a disabled Veteran. Broke down tin the way home. Blown head gasket. Does this place doctor them up with Blue devil? Makes you wonder. When contacted, they hung up on this Veteran! Buyer beware! read more

This business sold a car to a friend who is a disabled veteran and it literally broke down a couple of hours later driving it from the lot. Has a blown gasket which this guy should have disclosed to the buyer. Now, he refuses to take the car back or give the money back. He is rude and hangs up on the customer. Wouldn't buy anything from this company! read more

This is the BEST service center, hands down, to get your vehicle fixed! The staff is very knowledgeable, quick, and they make you feel like family from the minute you walk in the door. I have left there pleased each time, no complaints! If you're searching for somewhere that is reliable, this is the place! read more

PLEASE AVOID THIS PLACE went for an oil change , and they messed up the oil plug/oil pan where oil plug goes in, i was not informed that this had happened, a few weeks later low engine light comes on , upon inspection i discovered the poor patch they did , is has been slowly leaking oil, i call the place and spoke with owner Robert Colbert and also spoke with Davis service manager, David took no responsibility for the mistake and kept giving me excuses, now i have a car with a damaged engine all because they are incompetent, they CANT even do an oil change. Correctly , and dont take responsibility of their mistakes read more

Took my car up there and was supposed to just be a water pump and belt they had to do all kinda of other things including radiator and seals, ok if it fixed the car...soon as I get my car back it's stuck in limp mode and the ppl at springs rd swear there is no way they did it but come to find out it was done when they changed the belt... not legitimate estimate, don't honor initial estimate... and messed my car up.. do not go to this read more

Avoid this place at all costs. They are fine for oil changes but nothing more. Very uncaring staff. It's like a one person show. They show no interest in your business. read more

David had my brakes, rotors and tires replaced in no time. The customer service was amazing and I will be taking ALL of my cars to him from now on! read more

Have 2 cars serviced regularily there. Always does as they say they will. Had 1 engine replaced in a Kia 6 mos. ago. Doing very good. Did not have to return for any re-work or problem. At times seems a little over-loaded with work, but maybe that is a good sign that they have a lot of satisfied customers. Prices sure beat the dealerships and I believe they are Honest people. ken read more

Swindled. Avoid this place, even if it's the closest auto care to you, avoid. I bought "new" tires there, the next morning after driving out of my driveway the tire pressure light comes on, I make it to the stop sign (maybe 15ft) and my tire is completely flat. Not only was the owner condescending and blamed me, I had to buy another tire! I even went as far as to call the company of the tires and explained what happened and they said that it sounded like it was put on incorrectly. And the same tires I paid out of the *** for, were on special the next day, a third of the cost. Next is the window, it rolls down and gets stuck during the pouring rain. So, I leave the car there and tell them to let me know the cheapest way to fix it. I wait and wait for a call, finally I call and they already fixed it! Didn't call and give me a price or ask permission, which you have to do. Over $400 for a window switch...spoiler alert- they are still broken!! I was without a car for four days until I got paid to pick it up. I had to cancel doctor appointments and miss work. The owner was beyond unsympathetic, he just wanted his money. Now are the brakes. If you can call these "new" brake pads. They squeak and squeal and slide. The car makes awful noises it never made before, and I've only had it for a year. They will swindle you, they will make it worse so you have to keep getting repairs. And they'll tell you, oh if we made a mistake let us fix it, they just leave out the part where it's on your dime. I sunk almost $1700 into that stupid car because they basically held it ransom until I could pay up and pick it up. DO NOT GO THERE. We are now looking into buying a different car because after them, the car needs work it's never needed before. Seriously, avoid this place. read more

Before I left for a halfway-across the country trip, the mechanic I normally use could not get me in to replace a wheel bearing. Having a friend who had used Springs Road Car Care (SRCC) in the past with good luck, I thought I'd give them a try. What a mistake. Was leaving on a Wednesday - Steven Aaron (mgr) said he could replace the bearing on that prior Monday. Left it with them at 8 am - said they would be finished at 12 noon. Asked him to use a torque wrench at 80 lbs/ft when putting lugs back on. Returned at 11:45. Noticed when I was dropped off that my car was on a lift located outside the building & that Steven had a crowbar & a 4-pound hammer & was beating on the hub - which was attached to the car. The person dropping me off commented as to what he was doing. I don't know if he was trying to remove the bad bearing or seat the new one. I thought a press was normally used for this, but then I'm not an automotive mechanic. Sat & waited until 1:15 pm, well past the 12 noon time. Didn't complain about the time because I had to have that bearing replaced before the trip. Paid my bill & was on my way. First stop light I came to, the ABS kicked in when almost to a stop. Same thing at next light. Then ABS light illuminated, indicating a malfunction. Turned around & went back to shop, but they were already closed up & gone, as it was Memorial Day & Steven had said they were only working 1/2 day. Went back on Tuesday morning, told Steven what was going on. Had even looked up online about ABS problems after wheel bearing replacement for my particular car & told Steven this info, hoping it would help him correct the situation. Said he couldn't do anything about it that day as one employee was out for a death in the family. Sorry about that but I reminded him that I was to leave Wednesday morning. Said he could check it Wednesday morning & to be there at 7:50 am before they actually opened at 8. Also told him I knew they didn't use a torque wrench as I specifically requested - I knew this because most shops ignore the torque wrench request & use impact wrenches, which tighten the lugs far too tight & cause disc brake warpage - so several years ago I bought my own torque wrench & always loosen & retighten the lugs with that torque wrench - but SRCC had put the lugs on so tight with their impact wrench that I could not loosen them - even after jumping up & down on the lug wrench. He at least did get the impact wrench out & loosen the lugs, then retighten them with the torque wrench. I returned Wednesday as requested. I was there at 7:45 am - no one arrived until 8:07 am. No one acknowledged my presence until 8:14 am - there sure wasn't any need to have arrived early as requested. Other mechanic drove car down road while I rode along & he confirmed the ABS malfunction that did not exist before. I sat & waited while they were to correct the problem. Finally, at 10:15 am, Steven said my car was fixed. Asked him if anything else was wrong that wasn't wrong when I brought it in the first time. Said no, everything was fine with it. That was the wrong answer. The reason that was the wrong answer was that I hoped Steven would do the right thing & own up to the fact that when he was using the crowbar & 4-pound hammer on my car on Monday, he had actually struck the car's fender at the wheel well opening - not just once, but TWICE - denting the fender & knocking the paint & primer off down to the bare metal. Plus, the (new) hubcaps from the front wheels of my car had been tossed face-down on the pavement, scratching them (Steve had both of them off Monday when diagnosing whether it was the LF or RF wheel bearing that needed replacement). Deciding I would never visit this business again, I just decided to cut my losses & leave. Finally got on the road for my trip at 12 noon. My car being a diesel, I didn't stop to refill fuel until almost in Memphis TN - & guess what? As I came to a stop at the pumps, the ABS activated - the problem was still there! So here I am 7 hours from home with a car with malfunctioning ABS. I had no choice but to continue my trip to TX with the malfunction, just making sure I gave myself more distance than normal when stopping. To TX, traveling around the state, then back to NC - almost 4000 miles without proper ABS. And to top it off, on the way back, the wheel bearing SRCC replaced began a high-pitched hum, indicating it is failing - they probably forgot to pack any grease in the thing. These days the car mostly sits & I drive an extra older vehicle I have. I'm putting money aside so I can take it to the regular mechanic I use or to the dealer to get another wheel bearing installed properly & the ABS corrected. Who knows what SRCC damaged & what it will cost me. And, by the way, SRCC's sign at the street has a list of things they specialize in repairing - with ABS being near the top of that list! I think "incompetency" should be listed. read more

Would not suggest going to this place. Wait time is way to long and I was the only one there... staff was very unprofessional and did not seem very knowledgeable. read more