I walked in thinking I needed "celebrity tires." They explained I needed the ones that actually…read moreshow up on time and do the job. Respect. Solid crew, quick turnaround, zero BS.

I went in for a simple tire patch. The moment I declined to purchase four new tires for over $1,000…read moreplus, after a very pushy sales pitch, the entire attitude changed. They removed my tire, then told me they wouldn't put it back on. Instead, they said I needed to buy a donut spare because "newer cars don't come with one." I explained that my vehicle already has a spare in the back, and I've used it before. They refused to repair the tire, saying it couldn't be patched, and sent me away on the spare. When I got home, I looked at the tire and found a tiny nail in the center tread. The puncture was well under ¼ inch, the tire had never been driven while flat, there was no internal structural damage, and there weren't multiple punctures. Based on those conditions, it met the standard criteria for a repair. To be sure, I took it to Walmart for a second opinion. They patched it in about 30 minutes with no issues. What concerns me most is the safety aspect. If I hadn't known my vehicle had a spare or if this had been someone stranded with young children, they could have been left in an unsafe situation because they were told they had no option except spending over $1,000 plus on new tires. If a tire truly can't be repaired, I completely understand. But in this case, another shop repaired it quickly and safely. Customers deserve honest recommendations based on the condition of their tire, not pressure to make an expensive purchase. Do better.

I've purchased several RVs over the years. Most were positive experiences. My experience with Pikes…read morePeak was not. Pre-purchase pricing negotiations didn't go well for me. They held their ground and knew that they had the upper hand since they had the model I was looking for, and I could not find one locally. I get that. I'm from MN and they are in CO. Buying sight unseen was difficult and stressful. I asked for a walk around video and never got one, only pictures. I wanted to have the truck camper delivered since we had an elderly dog that could not make the trip. Delivery was expensive. We agreed on a price and somehow that price went up during final invoice time. I was told the camper would be delivered on Wednesday March 11. I got a call Tuesday March 10 and was told the camper was going to arrive "early afternoon that day". I took the afternoon off work to be home when it arrived. Later that morning I was given an updated ETA of 7:30PM. Shortly after 9PM, no camper and no word from them so I reached out. I was told that the driver was "in northern Iowa and would be there in 45 minutes". I waited 1 hour and nothing, so I called again. I was told that they were a half hour away, another lie. It was almost 11PM when they finally arrived. I took delivery of a $40K camper at 11PM at night in the dark of Winter. I paid a premium price for the deliver "service".... After the next morning inspection, all looked good. I did notice that one of the dust caps was missing on one of the four electric jacks. Not a big deal, but I'm an engineer and the manufacturer of the electric jacks supplies them with dust caps for a reason. So, I went on the manufacturers web site to order a replacement. The price of one of the little dust caps was $25 including shipping. I thought before I ordered one, I will ask Pikes Peak if they have a spare. I reached out to them about the single missing cap and was told "all of our Adventurer campers on site don't have any caps, but I do have a spare set that I can send you". I thought that was an odd thing to say. So, I checked the pictures on their web site of other Adventurer campers on the lot and, sure enough, all the pictures showed the dust caps in place on the jacks. That was just weird. Two weeks later, no dust caps arrived so I reached out and was told that they were sent standard mail. No tracking and never arrived. That was weird, too. I was told that they would send another set. I'm not going to hold my breath for those to arrive.... All in all, there were a few other odd stories I could add but you get the picture. I cannot recommend this dealership and won't be going back to them in the future.

Out of state new customer!…read more Everyone here was great! They did not SELL me, they INFORMED about options and EDUCATED a new buyer with numerous texts, calls and follow up. I bought a new NOBO 20.3 and could not be happier with the experience. From sales, to tech, to the front counter, the entire staff was accommodating and respectful of my time. I highly recommend Pikes Peak RV over any dealer that wants to sell you something off their lot. IT WAS WORTH BUYING OUT OF STATE AND DELIVERING TO OUR DRIVEWAY.

I called to find out weather they could handle getting out a large headache rack. And a very heavy…read moretoolbox how did the back of my truck. Since they are completely mobile. They most likely would not have any kind of crane to take these items out of the back of the truck. And I'm not too fancy. I'm not having a closed in airtight paint booth.

A mobil repair at our home in the garage. Jeff did an outstanding repair! He spent about 3 hours…read moreto repair my dent. Great clean up. Very professional young man.

We had him work on our Fusion Hybrid after we were quoted extremely high prices by the local Ford…read moredealership in the Springs. He definitely has good prices and works with you. His work is clean and he tries to cover all the possible problems while he can. So now he has a regular set of clients and we've already pointed others in his direction as well.

Professional, trustworthy and thorough mechanic at LugsNPlugs. After having my Ram Promaster Van…read moreserviced at local dealers several times for continuous coolant issues, that no one wanted to spend the time to figure out the underline cause. I made an appointment with Edward and he was able to diagnose the problem after listening to my concerns and history of the problems I experienced. It amazes me how thorough he is and pays great attention to detail in making sure that everything works perfectly before he sends you back on the road. I had a great experience and plan to send out the word to anyone that needs their car serviced from a talented mechanic.

After weeks of frustration looking for any one to rebuild my transmission for a reasonable price…read moreand timeframe, I was fortunate to get a quick response from Jeff with a quote 30-40% lower than everyone else and completion within a week. The job was done in a week and within his quoted price. Very satisfied with work and the clear, logical explanation with photos of what was done. Very knowledgeable and professional business!!

No work was done, but the communication to find out things was fine. If the work is done as good as…read morethat, it will be top notch.

All the way around, Ineos Grenadier, COSprings is a 10/10 dealership…read more Sales department: Craig Barela creating a fantastic experience on the test drive, then the sale, and to finish the delivery of the vehicle... amazing customer experience. He also educated us on a Moab 4x4 GRENI convoy event happening this year. WOW- over the top for a sales person to keep in touch past the sale. Service department: John Moore is efficient with the customers time. He went above and beyond to connect me with a windshield repair specialist. He also helped me with a stressful hiccup to the leather driver's seat on my brand new Grenadier be fixed. He was educational, helpful, and kind during my time of service. These two associates are rock stars and represent the dealership to be unlike any other place I have been to. I bought the Grenadier over a BMW X5 for many reasons but I will mention the customer service is one of the many reasons I decided to become an Ineos Grenadier owner.

Incredibly amazing team!! Without a doubt, when I buy my next Jeep I will only use this…read moredealership. Rick made the experience a good one. Couldn't be happier!!