I had a Jack Russell pup who needed puppy vx. I chose this vet because she states she is also a holistic vet, and the breeder was following holistic treatments. The breeder was strict in what vaccines were given or the pups health guarantee was null and void. It was Dr Dodd's recommendations, and it's due to animals receiving too many vx that aren't needed. That said, first thing I gave this vet a copy of these recommendations and said that I had to follow them or the health guarantee was null and void. The vx to be given were distemper/parvo. Well, she had a combo parvo/corona shot, not separate. So right off the bat the pup was getting corona vx and it was on the list of vx not needed. Plus it was very pricey for a pups first visit. Let me add that I once was a vet tech for many years, and it has been in the news lately that animals have been over vaccinated due to drug company recommendations, but come to find through studies, animals need to be boostered much less. Second visit should have been pretty cheap, just a distemper, parvo corona booster...right? Nope! It was another full exam, Lepto, and the DPC. Did they not look in the chart at all, because he wasn't to have Lepto! The tech was sent out to the car to upsell their products...this was during Covid. I reminded them that I had given them paperwork stating he was not to have Lepto, and yet they gave it anyway. Plus, who charges for a full exam for a pup they saw 3 wks before? I paid and left. Last visit, rabies only. Yeah, no. I was charged for another full exam, and a rabies which came out to over $100. Really? It was only a one year vx too. She didn't offer the 3 yr vx. That's to get you in yearly so they can upsell you. . After the tech was sent out to upsell and tell me he needed his Lepto booster I thought this vet is more worried about getting the upsell than reading, and noting why the booster was denied last visit. Sadly I had to tell the tech that he wasn't supposed to be vaccinated for the Lepto in the first place, so no to the booster. She came out later with my bill. At the beginning of the visit the tech said it should be a quick visit since he only needed a rabies vx. Shot only...right? My bill was over $100 again! A full exam again! She just saw him a few weeks ago, he wasn't I'll, he didn't need a full exam. I told the tech I did not ok the exam. She thought by law you needed an exam before you give the rabies...that may be, so I had to let it go. Anyway, she went inside and got $35 knocked off. The tech was very nice, and I was sorry to have to be anything but happy towards her. It wasn't her, it was the whole lack of going through the chart and refreshing your memory about your patient. Now let me add that I am now a RN, and though I do not expect the vet to be as stringent as your medical doctor, I do expect her to have glanced at the copies of Dr Dodd's recommendations that I made for her and for her to adjust the vx she gives accordingly. I usually go to a VCA clinic, but I thought this would be less chain store, and I have to admit, cheaper. It was mainly the holistic aspect that made me look in the first place. I will not be back. It was too frustrating. I gave 2 stars because the techs were very nice. I won't be back and I can't recommend. Plus, I don't believe she does surgeries, so you would have to find another doc if you needed a pet sprayed or neutered. I'm glad I tried this place because I won't be wondering if they are good or not. A definite no. read more

We've been clients here for years because the care and professionalism of Dr Scott and all of the staff is second to none. Its's easy to see and feel the passion they have for the well being of all the animals they treat. Cinda and her staff are incredibly educated and take the time to explain what is going on with the animal and what the best path of treatment would be based on the pet and it's needs. When it comes to prescription refills or food pick up more often than not I've been able to call in an order and pick it up the same day which is great when I've forgotten to arrange it in advance! If your looking for a vet clinic that puts your pets health and care at the forefront with excellent service and understanding I highly suggest you visit Springwater Vet and Wellness Center. read more

The team at Springwater are nothing short of fantastic. This is absolutely not your average vet! My number one reason for trusting these individuals with my babies is both their knowledge, compassion and flexibility in eastern and western medicine. Maybe you are comfortable sticking with traditional western veterinary care? They have that! Maybe you have tried it all, and area ready for something a little different? Thats also an option! Ensuring your pets comfort is clearly their top priority, including the choice of pet friendly furniture (rather than a cold metal exam table) and essential oils to ease stress during exams and treatment. After learning of multiple unsuccessful attempts of treating my elderly cats thyroid disease, Dr. Scott was quick to recommend successful alternative treatments, including CBD, Chinese herbs and mushroom supplements, resetting her yin and keeping her healthy and comfortable until her dear end at 20. Just today I visited Dr. Scott with my 14 year old pup whose eye ulcer was compassionately and successful treated quickly! In the past I have visited local vets, where they would continuously put my pet in unnecessary situations they deemed as 'treatment', which instead sustained injuries and resulted in being referred to a specialist (after unsuccessful 8 visits and thousands of dollars in treatment). Unlike previous vets, Dr. Scott and her team are very knowledgeable and compassionate towards my dogs genetic eye disorder, and not only was the team able to successfully treat her in a which which was both comfortable to my pet and myself, but also was able to provide ocular supplements for preventative care. I witnessed all of the treatments 9both at this vet and in the past), and the care, precision, and specific attention to detail did not even compare; There is a reason Dr. Scott's treatment worked the first time and the others did not! Another aspect I greatly appreciated was that prior to treatment, Dr. Scott was thoughtful enough to provide me with the option of going straight to an ocular specialist for treatment. Although she was familiar and comfortable conducting the procedure, she was also aware of the traumatic experiences we had at at previous vets in in the past. She even called the specialist at that moment to get their advice, and make a temporary appointment if I felt that was the right move. Fortunately, both my pet and I are so comfortable with Dr. Scott and her team, we did not feel the specialist was necessary, and in the end, were able to do all treatment in house! Minnies eye is doing great and her tail wagging and tap dances are better than ever! Thanks again to Dr. Scoot and her team for always taking such great care of my pets! Heather R and Minnie Ripperton read more

Brought my two dogs in for a yearly checkup and was quoted one just under $200 they changed my appointment last minute so I had to send a family member to pick up the dogs and was charged an additional $500. Had to go through my bank to dispute it. Absolutely wouldn't recommend. It was complete robbery. Total headache read more

Our Family's experience at Springwater Veterinary Wellness Center has been exceptional in so many ways. The owner and Veterinarian, Cinda Scott DVM, has provided insight into a holistic approach to canine health. We own two Bernese Mt. Dogs a female age 6, and a male age 3. We have been going to this Springwater Veterinary Wellness Center for about 3 years. We switched from another clinic where we rarely saw the same vet for a follow up visit and they were very expensive and both our dogs displayed anxious behavior during their visits. Our dogs love to go to Dr. Scott's visits. They are very relaxed and treated very well by all staff. I am also treated well by the staff and Dr. Scott. Our female dog was over weight and diagnosed as allergic to the chicken protein in the food she was eating, Dr. Scott recommended changing her food to one using rabbit as the main protein. It worked and she successfully lost weight. Our beautiful and sweet male dog was diagnosed with terminal cancer when he was 1 year old. An oncologist we were referred to gave him 3 to 5 months to live and suggested jaw surgery that would be radical. We decide against having part of his lower jaw removed and with Dr. Scott we made the decision to go into hospice mode for our boy. Dr. Scott suggested that we work on building his immunity to see if it would help him battle the cancer. She recommended adding a mushroom immune builder to his diet, which we did. With Dr. Scott's incredible support and knowledge of alternative methods of treatment our boy is thriving. He is strong, beautiful, healthy and still very much alive. Dr. Scott also suggested changing his food and provided topical ointments to heal his skin tumors. I can't say enough about Dr. Scott and her staff. One more thing, the entire staff at Springwater Veterinary Wellness Center has worked very hard to make taking your animal to the vet during covid possible and I would like to thank them for doing so. read more