Ken Smith does not honor his commitments and does not value the time sensitive nature of his work. Our plants die without water and sadly rain has been hard to come by. We had a broken line (one that Ken had worked on recently). As soon as I saw that we had an issue with our irrigation system, I contacted Ken. His response was "Sure Tuesday or Thursday it would be at the end of the day." Great- this is the kind of prompt response you would be glad to receive, if there was follow-through...But there wasn't... he didn't show up at all that week. Then when he admitted to not completing his commitment and I asked to please get to it earlier than "the following Wednesday." He refused and said go find someone else. Thanks, I will. read more

I should have heeded the other negative reviews of this guy. We had a emergency leak in our system, so I contacted Ken Smith. He said he could come a week and a half later. He would not give me an actual time, even though I asked. I put in on my calendar and waited. Day of the appointment we were really busy around the house trying to get things ready for an event. I expected Ken to show up "afternoon or evening" whatever that meant. I guess I was supposed to be checking my phone the whole day hoping he would contact me, but I was busy and figured he'd show up like he said. Nope. Later I saw a text from him about a time and wrote him back and nothing. I apologized for not seeing his text earlier and wrote him a couple times over the course of a week. No response at all. So, if you want to deal with a guy who seems to think he's doing you a favor, won't give an appointment time, and just has an attitude, then Ken Smith might be the clown for you. read more

Ken is very knowledgeable and the only sprinkler "expert" we could find. He was responsive, was able to quickly diagnose problem with our dripping underground PVC pipe and after we did the labor (digging) he returned and made the necessary fixes without having to rip up cement to get to leak. Highly recommend. read more

You do not want to hire this guy. Free estimate is not so free. First time I paid a person just to get rid of him and move on.

Ken repaired a leak in my drip irrigation line, installed some additional drip irrigation lines to my fruit trees and switched out an outdated drip irrigation set up in my raised beds. He was friendly and knowledgeable, and he even followed up with a book title on fruit trees that I had expressed an interest in during our conversation. I highly recommend Ken and Sprinkler Repair Services. read more

Ken Smith is a good, honest man. Hard to find people like Ken in these times. He troubleshooted my sprinkler system for days and fixed what many could not at a fair price. Highly recommend. read more

He was fully booked and I had to wait for an appointment but I didn't have an emergency situation. Problem was diagnosed fairly quickly and the problem was solved efficiently. Great value with sprinkler education along the way. read more

Mr. Kenneth his very reliable and an expert in his field. I would highly recommend his service. I have hired two contractors before and had really bad experience. This man is the best guy to fix your irrigation system in my opinion. Thank you for fixing and installing my drip system. I am extremely happy with your work. read more

Ken Smith did a great job for me converting my sprinkler system over to a drip system. Ken was very polite and courteous with his communication with me and he was never late coming to my house to work. I highly recommend his services to repair your sprinkler system. read more

Ken was well worth the wait. He came out, diagnosed the problem and took care of it in a short amount of time. Unless it's an emergency and he can't come out immediately. Just wait on Ken. read more

Ken (Smith) just finished my repairs today. I had 2 leaks in 2 different areas. He was very knowledgeable and since he didn't think he had enough time for both repairs in one day we prioritized them and he handled each in the time frame we set out. He came back for part 2 today (as he said he would) and there was no problem or miscommunication. Very good service, I would recommend him highly. read more

Ken Smith is very professional, knowledgeable and he does a great job. He specializes in sprinklers and he does it to perfection. He is excellent with new systems and repairs. I found him affordable and very efficient, I'm happy to HIGHLY RECOMMEND him and I'm looking forward to have him start the sprinkler system in our new project. read more

Ken Smith, owner of Sprinkler repair services is awesome! He came when he said he would. He fixed the problem quickly and charged me a very reasonable price. He does a lot of work in the east bay and the north bay. If you live in either of those two areas, I would recommend Ken highly. read more

Ken Smith provided me with expert consultation and exemplary service in diagnosing and getting my sprinkler system to be operational. He communicated well, showed up when he said he would, completed the work as promised on the day promised, came in on budget, and even made plans/provisions for future expansion, if needed. His services are in high demand from Vallejo, Napa, and American Canyon residents and beyond. read more

Just texted their business number as requested and asked if they provided service in Oakland. Instead of a polite no, I got "NO!". Glad they don't work on my area with an attitude like that! read more

Great job, very inexpensive! Very prompt response via email and kept me in the loop with all of the info that I needed. Repaired the sprinkler without me even being home. Gave me plenty of information on maintenance and how to adjust. Highly recommend! read more

Highly recommended the sprinkler re-design and installation of station modules as well as drip system at my residence in Fairfield.,CA by Sprinkler Repair Services. The owner, Ken Smith was always on time and always available by text. This was not an easy job but Ken put his best efforts and past experience into rejuvenating the front and back yard. Thanks again Ken for the finished product.. read more

Ken Smith did a fantastic job with my irrigation system. I inherited a system from the previous owner of my house, and my water bill was through the roof! Ken was able to quickly repair damaged or broken heads, find drip lines that were not properly placed, and "tune up" my system for a more efficient use of our water. Ken is also very friendly, patient, and explains what he is doing. I wouldn't hesitate to call on him again! read more

Ken Smith is a legit guy. He was quick to figure out the cause of the leak for one of my sprinkler valves and his quote was very reasonable to fix it! I would have to say that if you ever wanted to know anything about sprinklers or sprinkler systems, you would get a 10-15 minute dissertation as well as the advantages and disadvantages on all of them. Seriously, one could see that he knows his sh#t and that he has a "passion" about his job. What ticks him off the most are contractors who incorrectly install irrigation systems. He will keep you aware about potential trouble spots for your system or will validate if your system is fine. He's also very professional because he called me to let me know that he was running late for our appointment. How many independent service people do that? I would call him again if the situation arises. read more

Ken repaired a leak, replaced and repaired a valve for me a few weeks ago. He is a busy guy and it makes sense because he is great at what he does. It took a couple weeks for him to come out but well worth the wait. read more

Ken is terrific. He came by on time, evaluated the multiple problems I had with my sprinklers, and the gave me a fair estimate. To make things even better, he actually came in $100 under his estimate! All that, and he also took the time to show me how the work was done, so I could fix future problems myself. A true pro. read more

After many years of trying to self-diagnose and self-repair our garden irrigation system, we decided it was time to call in a professional. And a professional is what we got! We contacted Ken (thanks Yelp* for helping us make our decision) and he came by at the exact time we agreed. He came prepared with ideas and sample of the materials and products he would use. Actually, during our consultation he spotted a leak and fixed it right there and then. He took his time examining our garden and gave a high-level overview of what he intended to do. A few days later, a very reasonable quote arrived in the mail. We decided to go ahead with Ken and the work he proposed... and we were so glad we did. Ken is a highly conscientious, meticulous, and tidy worker. He was very respectful of our property, our time, and of our dogs who still needed access to the garden while he worked. Ken took the time to fully explain everything he was doing, and we came away with a greater understanding of what OUR garden needed from an irrigation perspective. The work was completed on time and to the highest standard. I swear our garden was tidier when he finished that it was at the start. Everything worked as advertised and we were very pleased. Plus, Ken guarantees his work for one year and will come back during that period to make adjustments (free of charge) if needed. In addition, he will also do a free inspection after one year. Overall, we couldn't be happier and would highly recommend Ken Smith and Sprinkler Repair Services. read more

Ken was very professional. He came out immediately and fixed our irrigation system within a few hours. Cost was very reasonable. I highly recommend Ken Smith. read more

I only gave this guy a star because I had to give something,As with most businesses in Vallejo when you call them and they hear you are black they make the appointment and do not show.As with this company the guy made an appointment didn't show or call.If you are black DON'T CALL THIS COMPANY. read more

I echo the good thinks that have been said about Ken. Yes, he is knowledgeable, reliable and affordable. In addition, he explains things so that an amateur can understand. He also uses a newer and more effective technology that I think other sprinkler people haven't bothered to learn about. read more

Top notch. Highly recommend. The irrigation system that came with my house was weird & didn't work right. The panel was a pain to program & there were features I couldn't get to work. After breaking a few spray heads, I found Ken on yelp. He was easy to schedule & communicate with using text. When he came by he initially tried to show me how to use my current panel, and gave me a good history of what type it was and where it came from. Then he found some of the areas that just didn't work properly. He was able to install a new panel at a reasonable price which was easier to use and he replaced all of my broken heads, as well as do something completely off the book with regard to the sprinkler system. I had a hose that travels to a garden box which broke off. It was not actually connected to the sprinkler system but he still took care of it by fixing the hose and putting an ankle joint so I could thread a soaker hose and use the connection. Totally awesome and a great guy. read more

Very easy-going guy that takes pride in his work and honors his commitments. Ken does sprinklers ONLY, no landscaping, but the sprinkler work he does, in my opinion, surpasses that of any landscaper. My front and backyard sprinkler systems had fallen into disrepair (numerous broken sprinkler heads, leaky irrigation hoses, a timer that wouldn't work correctly) and the job was too big to do myself. I called Ken, he came to my home, and spent about an hour listening to exactly what I wanted done. He told me the work would take two full days, and he showed up on both days, worked from morning til night, and did all the work himself. He did the work about two months ago, and since then the sprinklers and timer work perfectly, and my lawns have come back to life. Ken is a true rarity these days: a lawn care professional that listens well, honors his commitments, and takes pride in his work. His five star rating is well-deserved. read more

I called Ken after another fellow came over. looked briefly at my suddenly non-functional sprinkler valve, and said he'd run new wires for $250. It just didn't sound right. I emailed Ken, who responded almost immediately. He asked what brand of valve was malfunctioning (the first guy barely looked at it), its size and color. When he arrived, he was ready to go. Replaced the valve and upgraded another for the same amount of money. Plus, someone had cemented the faulty valve in place, and Ken had to dig it all out and replumb the main line. He started at 5 in the afternoon (arrived ON TIME) and finished at about 8 at night, and made sure everything was AOK before he left. So: straight shooting, knowledgable and worth every penny. Call him. read more

Knows his stuff and didn't try to sell me the dream. I'm glad I called. Got all my questions answered in one visit. Thanks again.

Ken Smith did an outstanding job of helping me with a sprinkler problem I was having. Though he did not do the work, he helped me via email for two weeks, till I finally understood what he was suggesting I do. He stopped by one day during the week to check out my situation. We talked for well over two hours until he felt I knew what I was doing and what I had to do to fix my pressure problem. Ken definitely knows his stuff and so far so good. I haven't had any sprinkler valve issues since I installed the pressure reducer valve he recommended I installed. While I was at it I went ahead and replaced my rain bird and orbit valves with Hunter valves that he recommended, I actually think I'm using less water than before. We all know how water is a premium in California. Even though he's a very busy person, he communicated almost daily for two weeks regarding my situation, now that's a committed service person. I highly recommend Ken, just be prepared to wait a few weeks till he has time to make any repairs for you. He's also a very friendly person and an animal lover, that's a great combination. read more

Ken Smith is as good as it gets when it comes to this specialized service. I found him to be engaging, informative, and very friendly. He checked out the whole system--fixed what needed fixing, verified the watering zones, updated the sprinkler heads that were broken, and just made sure everything was working as designed. He even made suggestions regarding watering times based on the sprinkler type and area. He came and helped me just prior to the 2014 CA drought watch. I was happy about that, because I know more now about doing what is necessary for my property and not waste water anymore. Ken Smith should be on your short-call list! I highly recommend him. read more

Ken just left our home and I'm happy to say that he did a great job. We had controller issues with our automatic sprinklers in the front and back yards. It's a fairly elaborate system and the previous homeowner said she was unable to get the front sprinklers to work and she said there were programming issues with the system in the back. Ken was on time and he was familiar with Hunter (the backyard system) and DIG (the front yard system). He got everything working and I was surprised that it was so reasonable. I was especially impressed that he took the time to show me what to do if I had problems in the future. Great job - great guy! read more