If you're looking for a flooring company, stop looking, you've found them…read more Luminous Flooring exceeded every expectation I had for my kitchen remodel. From the first conversation to the final walk-through, every member of their team was friendly, professional, knowledgeable, and genuinely enjoyable to work with. They made what could have been a stressful project feel easy, and they always showed up with a positive attitude (and a good sense of humor). I'm glad I made a decision to go to the Caseyville Home Show and met these folks. We ran into a few challenges along the way (this is an almost 100 year old house with original floors). They worked with me every step of the way to find solutions and make sure everything turned out right. That level of customer service is hard to find these days. The craftsmanship is outstanding. The attention to detail is obvious, and the finished floors look absolutely incredible, and the price was very reasonable. I couldn't be happier with the final result. It's also refreshing to support a family-owned business that clearly takes pride in its work and treats customers like people, not just another job. I recommend Luminous Flooring without hesitation. If you're comparing flooring companies, you can stop now -- these are your people.

If it were possible, they would get a 10 star rating. Dan Bischoff is outstanding as are the guys…read morewho refinish the floors. Floors were over 50 years old and never refinished. THEY LOOK AMAZING NOW, plus the fact that Dan and his team went out of their way to be extremely helpful and extremely thoughtful and courteous to this elderly woman. Their motto of treating customers like family is a true motto for this company.

Between stubborn pet odors and recent rain water intrusion, it became necessary to replace…read morecarpeting in my children's room. I used the Yelp project assistant feature and after a short while, I received contact from Ron, via the Key Carpet Yelp business page. Ron quickly filled me in regarding his 45 years experience in carpeting repair and then reviewed some photos I sent him to get a better picture of my situation. Ron quoted me $400 for the job, using the extra carpeting material I had on hand and offered to come the very next day, Friday mid morning. Ron gave me several assurances he'd handle whatever situation was present and not to give it any more worry. I appreciated his confidence and stated flexibility regarding the job conditions and his intention to just get it done. Ron is old school and not a Prima-donna. On a prompt arrival, Ron and his helper Brayson moved our kids bed out of the way, tore out the old carpeting, filthy tack strips, and treated the area with an odor neutralizer before jumping into the installation. The whole job took almost exactly 3 hours from arrival to departure. Ron & Brayson were true beasts in knocking out the job! I'm currently unclear whether this was a referral from Key Carpet to Lenderman Flooring, or Key Carpet employees themselves... but I'm a satisfied customer either way.

We hired Key Carpet to take all the carpeting out of the main living rooms and completely re-do the…read moresecond story carpeting of our home. While the company was easy to communicate with prior to the work being done we had a huge hiccup during the actual work. While planning to sell our home we were also in the process of moving 4,500 miles away. We had multiple businesses coming to our home on certain days to do their specific jobs (cleaning, staging, photographing, open house etc). I was told several times exactly how long the installation of the carpeting should take and based all other appointments on what I had been told. While on a trip I received a call telling me the installation would take another few days, which was simply unacceptable. Thankfully, Key Carpet was able to pull employees from another job to finish ours on time. This whole process caused an extreme amount of stress and headaches. While we were happy with how the new carpeting looked, it was definitely not the smoothest process.

#BUYERBEWARE #BADBusiness…read more WARNING I rarely give a ONE star but if there was an option to give a ZERO star I would! As a Consumer that loves to support local and/or small businesses I wish I had patronized a Big Box Store for this small project and accepted a quote that would have been twice as much, but at least I would have been able to open and close the Front door and have closet doors that were actually able to open and close after the flooring job was complete!! They do not agree that after a flooring job has been complete that a customer should Assume that their doors, including the FRONT door will open and close! This is one of those situations where one person (let's call him Terry) knows that his employee (Humm let's call him Jeff) did not write a Bid correctly and then outsourced the Labor to a company that is not equipped to do the job!! Don't let the "SALE" price persuade you because they do not include or expect for a job to be complete. Terry actually said "well it doesn't say the doors will open" WTF! Terry originally verbally agreed that Jeff should have known that the new carpet would need a different installer! I didn't hire the outscourced company! I hired this sorry excuse of a flooring company! #SMALLCLAIMSCOURT #HORRIBLE

Great experience at Flooring Galaxy in Brentwood. Jeff and Zoe were very helpful in finding the…read moreright carpet and pad. The installation was on time and very professional. We couldn't be happier.

I've been struggling to decide on a floor for my back two bedrooms. My boyfriend's neighbor invited…read moreus in to tour their new house. . .I instantly fell in love with their floors. We connected the builder and asked. He said he got the floors at Evans Flooring and only identified the color "oasis tan." It was a bit of a challenge to find the building but I HIGHLY recommend this as your first step if you're updating flooring. If you are looking for hardwood or Luxury Vinyl Plank flooring... this is the place. We got there 30 minutes before they closed and Brad, the owner, was so helpful. He knew immediately what I was looking for. They pulled out a box, put several planks on the floor for us to see. He explained the differences between the different products, gave us tips on installing it (my boyfriend can install the floors), gave us a GREAT price, and they have the flooring in stock!! I wish I would have found this place years ago . . and I HIGHLY recommend.

We bought a house we loved, but the floors were in horrible shape. We reached out to evans after…read moreseeing their other reviews online. They were very helpful and kind (we knew nothing about hardwood floors) and worked hard to accommodate our less-than-ideal schedule for our cross-country move, including working on a weekend to finish the project in time. Most importantly, the floors look wonderful and we are very happy with them.

Had a problem with one of the seams in the flooring they installed a few years ago and call to ask…read morefor a repair. They actual called me back and set up a time to make the repair the man spent an hour doing the job right and I couldn't be happier. Great customer service.

We bought flooring for my mom house. They were quick ordering it. Once it came in they were even…read morequicker getting it installed. Final product looks great. Thank you for all your hard work.

We had a great experience with this family-owned carpet company - Denny, Matt, Daniel, and Peggy…read morewere all just wonderful! The installation was excellent (all baseboards remained perfect - no paint repair), pricing was very fair, and everyone we worked with was kind and informative. They were reliable, respectful of our schedule, and very careful with our home throughout the entire process. Highly recommend supporting this business! We refer them all the time - their years of experience are reflected in the end result.

I must say that I have never dealt with a nicer flooring company than Barefoot Carpet Company of…read moreArnold Mo.They are very experienced all around. From the attention and help you receive when you walk into their showroom until your flooring is installed. They clean up after the work is done and make sure you are happy with the job done. They are also very honest and prompt and never leave you hanging. You will get phone calls or text to keep you informed of any matters that arise. This is a family owned business and not a large Corporation. That has a lot to say about the excellent service and job well done. I would recommend this company to the White House.

We had vinyl flooring installed in our basement. Steve was great to work with, as well as all the…read moreoffice and installation employees we encountered. Very responsive, on time and a job well done! We couldn't be happier!

I have a 23 year old laminate floor that I love and looks great!! Our dishwasher was leaking…read moreunbeknownst to me. Eventually some of the tiles were separating. I have this floor in my kitchen, dining area and laundry room. No doubt the product was discontinued. Reinhold assessed the situation and developed a plan to save my floor-it would have been no surprise and much easier to sell me a new floor. They measured, matched and ordered similar flooring to put under my washer and dryer. Those tiles could then be used to patch the area in front of the dishwasher. When the installer arrived they daringly used tools to move, glue and caulk my exisiting tiles. Oh, and they charged me NOTHING!! What a complete surprise to be treated like family (I purchased this floor at another outlet that has since changed hands and offered no solution.) Need a new floor? Run don't walk to this fine group of professionals who solve problems and treat the customer with respect and appreciation. So completely surprised and thankful to see such integrity and stellar work habits displayed!! I am a very gratefully and yes, a bit amazed customer for life!! Shirley Rauh

I could not have asked for a better result in having new hardwood floors installed on our 107 year…read moreold craftsman home. We worked closely with Kevin to maintain the character of our home with the installation of new red oak floors. Kevin was able to accommodate our wishes for narrower and longer planks which matched the original floors. All of the workers were professional, respectful and friendly. Nick, Chuck, Jake and Pa were outstanding. Most importantly to us, they were real craftsman -- just like the craftsman who put in the original flooring. The floors match the beauty of our home. We looked at several contractors and are so happy we went with JATC Kurt and Sandy Odenwald

Another quality job by JATC! I am always especially impressed with Ricardo and his installation…read moreteam. They are so confident and professional and their attention to detail is excellent. I would highly recommend purchasing carpet from this organization.