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    SSD Alarm

    3.6 (101 reviews)
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    Photo of Lourdes R.
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    7 years ago

    Helpful 1
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    Photo of Andrew L.
    633
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    10 months ago

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    Stephanie P.

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    1 year ago

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    Stephanie P.

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    1 year ago

    SSD Alarm Company are great to work with. Very quick to respond and the workmanship has always been excellent!

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    Stephanie P.

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    9 months ago

    Technician was on time, friendly and efficient. He had the battery in our alarm system removed and replaced in no time at all.

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    Stephanie P.

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    1 year ago

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    Stephanie P.

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    1 year ago

    I have had a great time working with SSD alarm and highly recommend SSD alarm. The family of the company are wonderful and genuine people.

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    2 years ago

    Helpful 2
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    1 year ago

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    Stephanie P.

    Helpful 1
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    2 years ago

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    Stephanie P.

    Helpful 0
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    2 years ago

    Helpful 2
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    2 years ago

    Helpful 0
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    2 years ago

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    2 years ago

    Helpful 1
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    Photo of Michael B.
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    3 years ago

    SSD kept me informed about my alarm when a entry attempt was made at 2:30 AM the Police responded quickly

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    2 years ago

    Helpful 1
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    Photo of Curt L.
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    3 years ago

    These guys are on time and responsible. We've been working with them for many years and have always been happy

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    2 years ago

    They provide great service and go out of their way to assist any way possible. If there are any issues, they are easily resolved!

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    2 years ago

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    3 years ago

    Helpful 1
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    3 years ago

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    3 years ago

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    3 years ago

    Came out for an issue with the alarm system and fixed that and found that our panel needs to be replaced.

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    3 years ago

    Helpful 1
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    3 years ago

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    3 years ago

    Helpful 2
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    3 years ago

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    4 years ago

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    4 years ago

    Helpful 1
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    4 years ago

    SSD alarms is a great company. I would have never changed companies if they didn't charge me for repairs. That was my only complaint.

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    6 years ago

    Helpful 5
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    3 years ago

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    6 years ago

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    5 years ago

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    5 years ago

    Helpful 3
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    9 years ago

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    9 years ago

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    12 years ago

    Helpful 7
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    Photo of Eddie K.
    51
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    13 years ago

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    12 years ago

    Helpful 8
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    Page 1 of 3

    Ask the Community - SSD Alarm

    Review Highlights - SSD Alarm

    Recently, I worked very close with Tony Martin, Customer Service, and he went above and beyond what I was expecting.

    Mentioned in 4 reviews

    Read more highlights

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    Jack Wires Comnunications - Residential security cameras installation

    Jack Wires Comnunications

    (144 reviews)

    I live in a new Lennar build here in Ontario so I was worried how wiring would work when it came to…read moreinstalling ethernet ports that extended from one room on the second floor to the guest bedrooms. I contacted Ricardo after checking out his reviews, he responded quickly and we easily set up an appointment. He discussed possible options of placement of the ports since the roof and outer walling might pose an issue, but he was able to find good placement of my ports. Job was done quick and easy in less than 2 hours. Aside from making a hole in the wall for the ethernet port placement, no additional breakage of the wall was necessary. Ricardo did say that in some cases, depending on the walling and roofs, breakage of the wall would be necessary for some people, but not mine fortunately. Ricardo and is colleague were awesome, professional yet friendly and personable. They cleaned up after themselves and did an overall fantastic job to make any streaks or scrapes anywhere. HIGHLY recommended if you are looking to have ethernet ports installed that extend from your main router/modem that go through the wall/roof so you don't have ethernet cords lying around on the floor.

    Ricardo and his team did an awesome job installing a security camera system. Friendly and…read moreprofessional service. Good communication with Ricardo. He answered all my questions in a timely manner and offered additional information to consider. Negotiations on cost were straightforward and no pressure or surprises. He makes you aware of options and recommendations, and lets you decide. Cost for his services was better than others, and I felt more comfortable using his company. They know what they're doing and I would have no hesitation using them again for any of my electronic wiring needs.

    Bay Alarm Company

    Bay Alarm Company

    (193 reviews)

    Very poor service request handling. Our fire panel has had an error(s) message for months and they…read morenever resolved or cleared the issue. We had also advised that some interior alarms did not announce in several units during an event and asked for them to come up with a solution to repair the issue. Nothing was ever resolved with nor did they provide any follow up response / solution. Also, they're unaware of the password for the panel to even work on it. So their only solution is to replace their panel with a new one. It is not recommend to use this particular location or even the company if this is how they handle a multi unit complex. We have no confidence at all and if zero stars could be given, then that would be their rating.

    1 Star - Extremely Frustrating Experience…read more I've had a very disappointing experience with Bay Alarm. I was only in Suite F during 2025, and never used Suite E. When I moved from Suite E to Suite F, I was told by their representative that my account would be transferred. At no point was I informed that Suite E would remain active. Then in December 2025, I called to cancel my service for Suite F. I was told it was canceled and that I would receive a confirmation email. That confirmation never came at the time. Now I'm being charged again, including for Suite E (which I never used in 2025) and for 2026 service that I never agreed to continue. This makes absolutely no sense: * Why was Suite E never closed when I moved? * Why would I be billed for TWO alarm accounts when I only occupied one space? * Why was my cancellation not properly processed? It feels like a complete breakdown in communication and account management on their end, and now I'm being asked to pay for their mistakes. I've tried resolving this multiple times and keep having to repeat myself with no clear resolution. I was actually planning to use Bay Alarm again for a new location, but after this experience, I've completely lost trust in the company. If this isn't resolved, I will not only refuse payment for incorrect charges but will continue sharing my experience. Be very careful when working with this company -- make sure EVERYTHING is confirmed in writing.

    SSD Alarm - securitysystems - Updated May 2026

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