I would have gave a higher start rating if there's no water shut down issues and poor house…read morekeeping. We stayed for 5 nights. On second day, they were replacing a pipe, had to shut down the water. Took them all day to replace it, and then a bust pipe! It resulted in a disaster, there was no water all day and night. Worst nightmare. The water finally came back on the next day... for a few hours, then water shut off again! This time, I was told that their landscaping guy broke the pipe. It was really bad timing because it was one day before thanksgiving. Good that it only took a couple of hours to fix it this time. At least they did something right by offering partial discount (50% off of that one night). Every employee was nice and friendly except the house keeping lady who did our room. We greeted her, but she never greeted us back, always poker face. She only cleaned the drain in the shower one time, leave the hair in the drain for the rest of our stay. She didn't give us clean towels every day, didn't clean the trash bin in the shower. I never had this bad experience before. We booked the thanksgiving meal at the hotel, the meal was good as a buffet style food. Only one hour to dine, as they rotated the tables every hour. It cost us $50 per person plus taxes and tips, alcohol drinks not included. The meal was good, but I will not do it again. Breakfast not included in the room rate.

Oceanfront balcony...check. Poolside Tiki Bar...check…read more Beach access...check. Waking up to the sun rising over the endless horizon and letting the gentle ocean breeze lull me into a state of tranquility at the pristine St. Augustine Beach for my Birthday weekend was enchanting. Dan at the Front Desk was THE Man. He gave us early check-in, provided me with a lighter for my Birthday candles and even upgraded my friends room. Rachael was pretty amazing too...recommending some great local eats! Throughout the hotel and guestrooms, you can enjoy some of the many thousands of marine life images that showcase the artistic hand of Guy Harvey and local fellow artists, each inspired by the natural beauty of America's Oldest City and the waters that surround it. Just go with the flow.

We had a one night stay, and to be honest, this Renaissance has seen better days. Most of the…read moreproperty is tired, worn and in desperate need of a renovation. Paint peeling in the bathroom and the furniture was worn and stained. Madeline at the front desk was wonderful. Welcoming, and took great care of us. In fact all the staff was A+, that's why I'm giving it 4 stars, because of the staff, nit the property itself. As Titanium elite, we were given breakfast coupons. The breakfast was great with many options to choose from, and again, great service. We also enjoyed a beverage in the bar area and our bartender Kelly (?) prepared excellent drinks quickly and was very friendly.

I cannot think the staff enough for a beautiful stay here at the Renaissance world golf Village…read more Jay was excellent in making sure I checked in even if we got here a little bit early. The room was ready pristine the entire lobby was clean very invited. Very welcome in all of the staff is excellent. Everything was well suited to enhance my day A+ plus plus always recommend thank you thank you so much.

Very nice setup easy parking. If you're not on first floor you have 2 flights up to your 1st floor…read moreand another set to go upstairs. Be warned. Also they use the most awkward card pass to the beach...one card..so think about that ...they need a keypad entrance and get out of the 90's.

This is an excellent place to stay. The condos are spacious and clean. They all have patios or…read morebalconies or both. Lots of space to enjoy the outdoors. What makes this place unique is the beautiful tropical gardens. The down side is that it does not have a heated pool. All through the winter months ,the pool is unusable except for the most hardy. Also, if you have any trouble with mobility you will have great difficulty getting to the beach because there is a huge sand dune that you must climb over to get to the beach. There are two tennis courts and a hot tub. Many other resorts have more amenities. We give SeaWinds 5 stars for its excellent location, close to restaurants and shopping, beautiful gardens, ponds and wildlife, convenience of condos with garages and driveways. The pros far outweigh the cons.

My favorite place ever i love coming here to have lunch and it is gorgeous if you have a friend or…read morefamily member who loves golf talk them here they will love it plus you can have some delicious lunch it is gorgeous! Incredible remarkable beautiful breathtaking brilliant place! From Lauren

Well my review is more about the Crystal Palace. What a great little hidden gem in the heart of…read moreWorld Golf Village! My daughter's friend who has been almost a daughter to me got married there. It is a beautiful, simply decorated and yet very glamorous without trying to be gaudy. We arrived very early and were able to see the operation putting together the place for the wedding. It's a well kept clean place where the employees look like they take personal pride in making your event beautiful and meaningful without any worry. Justin the bartender was especially courteous and accommodating to our requests. If you are looking for a beautiful venue give Crystal Palace a try.

This was our second time staying at Ocean Gate at Hibiscus and had no problems. This time we had…read moremany issues. The rug in the condo had lots of disguting stains, the screen door to the patio was completely ripped so we could not leave it open. The dryer left rust stains on our clothes and the heat sensors on the dryer were not working. The ice maker was not working at all and it was turned to the "on" position. There were no batteries in the remote for the primary bedroom TV, we called and were told housekeeping would bring up batteries, they never showed up so we just ended up sharing a remote with the other bedroom. The primary bedroom doesn't have cable but the living room and secondary bedrooms do (make that make sense). We came back very late one night to someone parked in our assigned spot, we called security but he wasn't even on site (also make that make sense), so we parked in visitor parking and my husband left a note on the car stating to not park in our spot. Come to find out the next day the person who parked in our spot was housekeeping. Why is housekeeping there at 1:00 AM? And they should not be parking in spots that are reserved for guests who are renting. We also found out that housekeeping came into our condo without our permission! There is no housekeeping services, so please tell me why someone is allowed to enter without permission or knowledge? We found this out because we had a vacuum in the closet and we went to go use it and it was gone. My husband went down to the office to find out what could have happened and he was told housekeeping is allowed to enter!! I don't have proof unfortunately, but I have some very expensive makeup go missing!! It never left the bathroom and was there the night before all this happened. Hot water doesn't last very long and almost non existent after a few minutes. The grounds really need some help with clean up and landscaping. Leaves and brush keep falling into the spa's and the pools. Very disappointed in our stay and don't feel safe knowing people can just enter without knowledge.

This property is in need of help. I would not recommend it to anyone. It is close to the beach and…read morethe bathrooms were clean enough and there were clean sheets but here is the rest. Very musty, unpleasant smell in entry hallway. No elevator to bring in luggage. Dirty very stained poor quality carpet. Dirty stained furniture that has outlived its usefulness. Low definition TV signal going into a high definition TV which distorts all broadcasts. Fitness center was pitiful. Three machines and three kettlebells. Ceiling in bathroom has water damage and is peeling. Washer and dryer have been placed in a closet space that is too small, so doors have been removed. Oven was dirty Coffee maker is cheap and the warming plate is burnt. It needs to be replaced. Exterior needs to be power washed. Slatted blinds do not allow room that do not keep out light. Very small closet of master bedroom is in the bathroom. Shower in master bath needs to have grout cleaned. Sprayer fixture of kitchen sink is loose. Shower fixture in master bath is loose There is no reception or checkin on property which should have been one of our first warnings about the property. Expedia did not represent this property accurately. If these conditions do not bother you then maybe it's the place for you, but I would steer clear.

We checked in and our rooms were available right away. We used the pool and we were eager to take a…read moreshower to warm up. However to our dismay and surprise, there was no hot water. It is March and still gets cold at night. We called the front office and the person informed us that they had issues with the hot water heater all day. Why couldn't they inform us about this issue before checking in? The person at the front desk was not able to help at all and could not provide any remedy to make our stay more comfortable. We were very disappointed. We will never stay in this hotel or IHG company going forward.

We considered doing a VRBO and glad we chose this hotel instead. Pet friendly and very clean and…read moreaccommodating in every way. Steve the manager was five star attentive to making sure everyone who stays has a great stay. If your considering a visit to st Augustine for a weekend or a nite this is a great spot. From the pool area and bar to the great breakfast and most comfortable bed I've ever slept in.

Love being right by the ocean!!! Amazing for sunrise! Came at the right time of year when it's warm…read morecool and not too hot!!

Beware! Do not let the location fool you of the beautiful…read morebeach - Rv park rundown. The staff is one of the worst and I do not make post and a very chill. I asked prior to booking about their facilities including beach front lots. I was told beach side you could see beach- no way to see over the large dunes. I was told pools were open and clearly asked. Wrong, know where on their site or when you call do they say there large pool has been CLOSED since OCTOBER 2023 . I had clearly called and asked about pools (2) bring open and was told yes on booking day. I was never told how to get into gate from beach or where to find code and got locked out... fyi gates don't unlock 1/2 the time from beach side, you must wait for someone to walk by to let you in. The small pool that is the only pool open is maxed out way past capacity. I asked for manager Renee to call about being very disappointed in our stay. I spoke with Elizabeth who said manager would call on a Monday and stated all issues about stay. Never received a callback. They just want your MONEY! This is what type of owner/ management is running this property.... Called back to property to speak to Renee and was SCREAMED at like i have never been spoken to that none of these issues were their fault. The FAULT lies that they are very untruthful and lie to get you there, checked in, and refuse to refund your money or a portion of it. If they were truthful About pool and lCk of open facilities that allows you to make your choice as to stay or not. We encountered at least 6 owners at this property that are also beyond disappointed in management and issues at the park. Blaming it on the city because they did not keep the park up is beyond disbelief. I would love to find out who owns this park and will further this investigation. DO NOT WASTE YOUR GOOD HARD MONEY TO BE SCREWED OVER. This staff of Renee and Elizabeth should be fired and not hired anywhere maybe they missed the honesty class and customer service 101.

We initially absolutely loved this place! We stayed here for five days and brought our boat. The…read morecottages are clean, in good shape, and very well-equipped. We had a pleasant stay and recommended it to our family and friends. We signed up for another stay for Labor Day weekend 2025, and put down a cash deposit. Unfortunately, we had a very serious family emergency involving out adult son. We were unable to stay there as we had hoped. We called and canceled. We were told that we would lose our cash deposit, and would not be eligible for a credit for another stay. My husband is the kindest, most respectful person and asked again for a break on our cash deposit. They wouldn't budge, and offered nothing to encourage us to come back. We are very sad as we loved the place, but don't understand how people can be so inflexible. As parents, they of all people should know that one's children have to come first. I hope that when one of their babies needs them on short notice, that they will get the support from others that they did not extend to us. Tony and Stacie O.

Another perfect weekend at Devil's Elbow Fish Camp. The Miles Family has perfectly preserved a bit…read moreof "Old Florida". Great Cottages, Boat Ramp, supplies and gift shop. Perfect getaway!!