"My car refused to start inside a tight underground garage near the St. Johns Town Center, and…read moreclearance was so low that I worried a standard truck would not even fit. Sitting down there with limited cell signal only made it more stressful. When I called Newtown Towing Services, they knew exactly what to do when I explained I needed underground garage towing. They sent a low-profile truck designed for confined spaces. The driver maneuvered carefully through the narrow entrance, checked overhead clearance twice, and loaded my vehicle without scraping the ceiling pipes or concrete walls. He kept me informed the whole time. They informed me about the payment and provided an estimate, which didn't come as a surprise. No hidden charges either, so all is worth the value."

This company was notified by State Patrol to transport my vehicle from an accident (rolling) to…read moretheir shop 6 miles away. They charged $318 to do it and pushed that on me! There was no consideration for military service or discount though it was not needed. To put this in perspective, another company pulled my vehicle from them for $180 to go 30 miles. Too many companies taking advantage of people during tough times!!

Called many body shops and Harry's was the one who had a tow truck to save me the trouble to…read moregetting my vehicle towed. Very courteous and they knew exactly what to do to getting my vehicle fixed. Thanks Harry.

Being three hours away when your child needs a tow is a parent's nightmare, but Beachside Towing…read moremade it an incredibly smooth process. Ray was professional, kind, and went out of his way to accommodate my son's schedule. The payment process was seamless and the pricing was very fair. If you have a student at Flagler College, keep this number on hand! I can't recommend them enough--Beachside is officially my first call for any future car emergencies in St Augustine!

Called you to give me a jump at Outback. Brought over a very underpowered jump battery the size of…read morea chocolate bar. Couldnt get it started. Was adiment that it "was the starter. It was definitely the starter that was bad." Proceeded to get your TOGO food Graciously said "No charge" Don't worry, I wouldn't have paid you anyway. Called an UBER back to my house. Got my truck. Drove back up. And what do you know... STARTER was fine! Car started right up with a jump. The ONLY reason I'm leaving 3 stars is bcuz you didn't charge. We would've fist fought (and I'd have won) before I paid you. Seemed more interested in getting your TOGO order than helping me. You don't know about automobiles, besides how to hook n book.

I had a fantastic experience with Tiki's Towing and would highly recommend utilizing their…read moreservices. The customer service was very friendly and have the best prices on the market. Tow truck driver was highly knowledgeable and took good care of my vehicle.

I reached out to Tiki's Towing after seeing their $65 tow advertisement on Facebook Marketplace…read more When I contacted them, I was informed that the $65 rate only covers up to 2 miles, which is understandable. My total came out to $120, which I agreed to without issue. Before the tow, I clearly explained to the first person I spoke with that the vehicle needed to be moved from one property to another and placed behind a gate, and that they would need to open the gate. After the vehicle was picked up, I also sent them a picture of the gate--circled--as you can see in the image below, to make sure there was no confusion about the drop-off location and instructions. When the driver arrived, a different person contacted me for directions. I assumed all prior details had already been communicated, so I did not repeat the information about the gate. However, once they arrived at the drop-off location, they refused to open the gate and place the vehicle inside. They told me the person I originally spoke with was "in training" and unaware of their gate policy. I explained that if I had been told upfront that I needed to be present to open the gate, I would have made arrangements to be there. Despite this, they refused to wait for me and left the vehicle in front of the gate--even though I had already paid the full amount. Before posting this review, I tried to handle this professionally and work things out directly with the company because I genuinely support small businesses. However, I was told they would rather respond to a review than resolve the issue. To make matters worse, the owner/co-owner was argumentative and unwilling to fix the situation, stating they had other jobs to get to. Overall, this experience showed a lack of communication, professionalism, and customer service. I would recommend clarifying all policies upfront if you choose to use this company.

Two cars, two accidents, four months apart, and Alberto's team made both of them look brand new…read more My son's car got backed into about four months after he bought it, so we brought it here for the repair. Easy to work with from the start, priced very reasonably, and they had it done without dragging things out the way collision work sometimes can. It didn't feel rushed, but it didn't feel slow either, which is a hard balance to hit with body work. Then my daughter hit something on a dark, rainy highway on her way to work, driving my wife's car, and tore a chunk out of the lower bumper along with the driving light embedded in it. That meant a full bumper section replacement. Alberto gave us another very reasonable quote and had the car back to us in under a week. Fantastic work. You genuinely cannot tell either car was ever damaged. I'll always bring collision work to Alberto going forward, though I'm hoping I don't need to see him again for that particular reason. He does general mechanic work too, and based on how his body shop handles things, honest pricing, quality work, no runaround, I'm planning to give him a shot on that side of things as well.

The tire place recommended Alberto and his shop and I'm so glad he did! From the moment I walked in…read moreI felt so much better about the car situation and getting an honest job done! He was empathetic and very personable and I would highly recommend! I appreciate the communication and cost conscious yet without compromising quality parts and service. He even had the car washed which was bonus! Thank you so very much Alberto and staff!

Amazing customer service! Madison kept me updated on the status of my car frequently and the…read morerepairs job was amazing. My car looked brand new!

I was in a fender bender and our insurance company, State Farm, suggested this repair shop. Angel,…read moreemployee, helped us thru the process; he was very courteous and professional explaining what would happen and "about" when it would be ready. Received in our paperwork, when we picked up car, where all the parts were shipped from and cost of them...I like that; they do not keep parts there?!? The car was done before the time estimated and looks "real" good!

Down payments threw the roof they say the do buy here pay here but want to check your credit. Guy…read morewas rude and unprofessional 4000 down on a 1400.00 dollar car ridiculous. Don't go there they act like u are bothering them. They claim your job is your credit they lie. soon as you go in to talk to them it's a huge blah blah blah they think they can over charge because your in Saint Augustine. Unprofessional bad customer service if any at all.

My son bought his first car yesterday. He's only 19 years old and needed to finance, so most other…read morecar dealerships would barely even talk to him. Rob was helpful from the beginning and it was a very painless process getting him into a nice reliable car.

I had an excellent experience at San Jose Collision! They so kindly responded to my Yelp inquiry…read morewith a quote. The staff was so helpful and friendly!! My car part arrived to their shop and was painted quickly. Once ready for repair, they called me in for installation. The installation took about 15 minutes and the Job was done professionally! Shout out to a Chandy - she's a sweetheart and really took a lot of stress out of the process! I had been in communication with a couple of other collision centers, and they gave me the runaround. Chandy was clear and concise; her team shopped around for an affordable replacement for my mirror. I'm very pleased with my service at SJC!

Hit a tire carcass on I-95 and snapped the bumber clips and moved front bumper out of alignment …read more They quoted $250 for parts and 3hrs of labor to fix it. An hour later the job was done, they said they did the best they could straightening out a bent bumper attachment(hmm no mention to using those parts I paid for??). The end result was marginally better than before I brought vehicle to them. I sent before and after photos to the owner asking if this was the best they could do, but they didn't reply. Vehicle is a 2020 Nissan Rogue, and very clean with no previous accidents. Bottom line, if you have a lease car and insurance sends you to these guys, they are fine. If you are looking for real craftsmanship, I would not recommend them.