I found out that I had a flat tire at 5am this morning. Had to bring family to Tampa and decided to…read morebe at Mavis at 7.30 am. They open up at 8. The "manager" was there and after explaining it was a bit of an emergency he said, my guys will be here at 8". No problem, I will wait. They took my car on the lift at 8.05 and started working on the flat tire. So I thought. At 8.45 I look in the workshop and the hood is open. A mechanic is checking the front brakes etc etc. I ask why the hood is open for a flat tire? "We always do a multi point inspection sir!" So I asked if I gave them permission to do this as my car just had a full service of 800$ at my dealer one week ago. The front desk told me that this is State regulation. What???????? There is only one person that gives you permission to open up the hood for an inspection and that's me! What a bullsh!t nonsense. When I said you only do this to upsell me things I don't need they became angry. Well so did I......... very angry. I told you I was in a hurry and you just wasted 45 minutes without telling me. Another customer came in and he was told they would do the inspection. The guy laughed and said, no way (as well) When I (once again) spoke to the front desk guy and told him I was not pleased he pissed the payslip under my nose and did not want to talk to me anymore. That made me even more angrier so the manager threw me out! I went to Mavis with 3 of my cars since they opened up in St Augustine. They never did this in the beginning. They lost a good customer for ever!!!!!!!!! By the way their hourly rate for a mechanic is 158$ per hour. You better realize this! This is close to what a consultant charges per hour! I HAVE to give one star, but none would the best here. UPDATE: I FOUND OUT 3 HOURS LATER THAT THE TIRE IS STILL LEAKING. My advice, avoid the place at any time! LAST UPDATE (I promise) I called Discount Tire on the 16 in St Augustine. I could come bevrucht away. Arrived and was shocked. Min 50 customers, full workshop. Iff course...... they are next to the I95 on the Saturday after Christmas! I thought, this will cost me the rest of the day. Very, very friendly staff. And honest. Within 20 min the technician called my name. He's ready. Huh? Yep, there was a hole in the center of the tire. Easy repair. So Mavis screwed this one up completely! I got ready to pay and thanked him for the quick service. No need.... It's free. Excuse me? No not charge for this. Unbelievable. So I tipped the guy 20$ and left as a happy bloke. Guess who will do my tire stuff from now and won't? Exactly!

Made an appointment to have my oil changed at Mavis. I left my car and told them to call me when…read moreready. They called me an hour later. I missed the call so I returned to them thinking they were calling to tell me my car was ready. Wow was I wrong!! I returned to find my car on the lift w/all 4 tires off!! They told me they did an inspection (which I never asked for) and said, based on the manufacturer's recommendations, suggested I do a whole host of things from struts, shocks, to radiator flush's and much more, totaling $2300!! At this point the oil change still wasn't done! Fortunately I know something about cars. This is how you take advantage of seniors and those who are not knowledgeable with cars. Be careful when going there, you might get more recommendations$$ than you want. Never again will I come here!

This shop and the other shop for big trucks are go to mechanics in St Aug. this place is very…read morereasonable on price and does great work. Wouldn't take cars anywhere else

Oil change and new tire go to place for over a decade! I love Ray's Tires. The staff is old school…read morefriendly and genuine!

Came in after having lunch across the shop and noticed a screw in my tire. As promised, they…read morepatched it up quick and did not charge me for the service. Staff was pleasant and the waiting room was very clean. I will be returning here for any future needs! Besides taking care of tires they also do other services and oil changes.

Deceptive!!! I just left your facility after getting an…read moreonline quote (with a quote number emailed) and was charged double the quoted price. I would never go here or recommend this company and their bait and switch tactics. I am calling the Florida Attorney General to file a complaint under The Florida Deceptive and Unfair Trade Practices Act (FDUTPA)

Had the auto body team undercoat my jeep and they did a great job…read more All the people in the office were a pleasure to work with, even the cat. ( she's great she acts like she's a dog) so friendly Just like her coworkers

I had an appointment for oil change and tire rotation. It took two hours for oil change and they…read moreforgot to do the tire rotation. I will never be back to this place. Do not waste money and time. Take your vehicle somewhere with better service and will fulfill the appointment.

Fast service, gave me a great deal!!! Love my Michelin…read moretires! Found a set for my vehicle rated for 80,000 miles. Unbelievable value!!!

Went to Discount Tires in State Road 16 on 8/21/26 and had to shout out how satisfied I am. Mike…read moretook the time to explain and recommend a tire brand and he was courteous and knowledgeable. I got the veteran discount and he gave me an approximate time that my car would be ready and (BINGO) it was right on time. The technician came into the waiting room and with a smile on his face handed me my keys and said have a great weekend. When I arrived home I realized that I misplaced my receipt and called the store. Caleb answered and was as pleasant and courteous as Mike and texted me a copy of my receipt and also wished me a safe and pleasant weekend,. Good Job Guys

Quickly got me in and some really friendly people. Recommend, make sure to stop in or call for your…read moreneeds!

Had an appointment at Tire Kingdom for an oil change today. I was told upon arrival at the…read morescheduled time, that they were running behind due to some "walk-in" customers. After waiting for an hour and with my car still in the parking lot, I informed the counter agent that I was leaving after waiting for an hour. So what is the point of taking an appointment. Kinda like the Seinfeld episode regarding rental cars. Within the next few months, I will be in the need for a new set tires but will pursue those elsewhere. My advice is to avoid this place.

From out of town, traveling on vacation with our kids. We had an emergency with our tires. Stopped…read morein because they were the nearest tire store. They treated us so kindly and professionally. Repaired our tires within an hour even though they were super busy and afterward told us it was on the house. This is the sort of place you hear about second hand and think the story has to be an urban legend. Incredible experience.

I was in town for a family reunion when about 30 minutes left in my three hour drive to town, my…read morecar started making a weird noise. I would only be in St. Augustine for 24 hours, but I was going to have to make a six hour drive after the reunion. So, I wanted to get a diagnostic on my car as I was worried the noise belonged to a problem that could cause my car to breakdown on my drive. My aunt who lives in town recommended this place to me. I made an appointment online for 8 am the next day, and it was super easy. I got there right when they opened and as I was walking in, I noticed they were already getting pretty busy. There were four people in front of me in line and three people behind me. However, they were quick and efficient. I told them my issue and what I wanted, and dropped of my car and was out of there in 5 minutes. At 1:30 I got a call about what the problem was; it was my compressor. They said it needed to be replaced or recharged, but I had it replaced in September. So they went ahead and recharged it, but at 3 pm, I got a call that it didn't work and should go back to where I got it replaced. They were very nice and when I went to pick up my car, they didn't charge me a thing!!!! I also noticed once I left that they filled my tires with air. They were awesome.

Reasonable pricing and good customer service. Repairs…read morecompleted in time as promised. Like that they are open on Sundays.

I have been using Goodyear for a couple of years now, their service has always been pricey, but I…read morefelt their knowledge of automobiles was satisfactory. After the installation of struts and shocks, I noticed a missing finish piece on my wit/ hood missing, I went back to see if mechanic had forgotten to reinstall the trim piece, they played dumb and claimed it was not removed by them, and had no knowledge of how it was missing To make along story short, I will never go back there again, it cost me 55.00 to replace, they lost a good customer!

Honest, clean and friendly staff. Val worked with me to afford the 2 run-flat tires and offered…read moreadvice for extended tire life.

Used to love tires plus went there for any need or worry. Till I just called the store for a quote…read moreon a ac compressor. Carlos was very rude and acted like I didnt already verify the issue. Then proceeded to not quote me and tell me that the ac system is very difficult. And it might be the condenser. Which normally I would have agreeded with if it was in the shop. Never using tires plus again.