Lovely little shop. Everyone was friendly and helpful. I had a gift card and was able to find a…read morecute little pair of gold/diamond "hugger" (tiny hoop) earrings that I've been wanting

Great Austin clothing. Very helpful staff. This will be a good stop for holiday season!read more

My mother gifted me a shirt from here and I drove 45 minutes to exchange it because it didn't fit…read more(I was told there is not a return policy at all so I went in anticipating the bare minimum of an exchange). She originally said the shirt was outside of the 2 week exchange window and refused to exchange it and said "guess you'll have to regift it haha". Then I proceeded to get into my car about to leave then noticed on the receipt the shirt was purchased less than 2 weeks ago so I went back in to let her know then she changed the story and said that the shirt was purchased on clearance so it wouldn't be able to be exchanged. For a small business it's insane to have such strict policies that leave customers with clothes they hate or that don't fit. Their sub par Yelp rating is spot on with how they run their business. Way too much shopping in Westlake to deal with this kind of tomfoolery.

They sell really cheap fast-fashion -- don't be fooled. I bought a dress from them on a Friday and…read moreupon further inspection, found that its seams were fraying like crazy. I brought it in the next Tuesday, unworn, with tags on, in the original bag, and with a receipt. The manager refused to give me a refund. Apparently, they have an exchange-only policy, but they won't tell you about it. They have a small sign posted by their cash register, but it's easy to miss. The manager wouldn't budge and didn't seem concerned about working with me. If they sold quality goods, I would have accepted the exchange, but I'm not in the market for a different piece of clothing that would fall apart in a month or two. Buyer beware.

If you want good customer service at Julian Gold, ask for Mary. She goes above and beyond. I have…read morenot found good customer service with the rest of the staff unfortunately.

Terrible customer service and outrageous prices. I used to shop at the store on 6th Street and it…read morewas a great experience. When I went in most recently to the Westlake store, most of the staff was dismissive, It's one of those staff cultures that assumes that because you're wearing casual clothes you can't spend money. They were out of my size in a shirt so they ordered it from their San Antonio store. They called to let me know it was in, but when I went to the store, they couldn't find it after continuing to ask me a question after question. The girl that helped me was rude, so I just ended up leaving.

I visited the Austin location in search of a classic crew cashmere sweater for an upcoming trip…read more(didn't want to pack my heavier cashmere tops) and was pleased to find them available in store. However, color options were limited at the time - gray and canvas (oatmeal). I tried them on and purchased the Small size as I found the fit a bit larger on my frame. The cashmere crew was comfy and I wore a base layer underneath (cotton long sleeve tee) . I was pleased to grab the second sweater (canvas) on sale. Overall solid shopping experience and good value considering other cashmere brands are on the higher price points. It's nice to own various cashmere pieces from good value buys to high end luxury. Personally, Everlane sweaters are priced just right for those on the fence, you won't be disappointed.

Every time I come to town stopping at this store is a MUST! Someone always greets me when I walk…read morein. The customer service is always nice! Tye was AMAZING! He was such a big help with offering suggestions and breaking things down to a science where I could understand when it came to the different types and fits of the jeans. I was also surprised Tye remembered me when I came to the store for the first time two years ago. He even remembered Aquila assisted me (our names are similar). He was just as AMAZING back then.

I just had the most wonderful shopping experience at Spring Frost Boutique. I popped in to take a…read morelook about 45 minutes before posted store closing hours, however another shopper and I stayed until 90 minutes post close, due to such amazing support from the sweet owner, Spring and her in house alteration lady, Elizabeth. Spring was so gracious about staying open late to give myself and the other shopper time to try on a variety of items and get measured for fit. Spring is very knowledgeable about her brands and their sizing, and has very high quality offerings including brands from Europe. Thank you Spring for a very fun shopping experience, I will be back the next time I visit Austin.

I love this store, amazing owner and amazing associates. Every time I come here with my daughter we…read morealways are helped and greeted, and even at times they give outfit recommendations. You can also find some rare pieces for a great price.

A top pick when shopping local for better than basic gifts for every special lady on my list…read more(including myself). The entire store is a well-curated collection of interchangeable on-trend pieces that will make a statement while easily blending into your wardrobe to be worn for seasons to come. If you're looking to be best-dressed for NYE, this is the spot, also finding some amazing faux fur (always affordable) and cute Baggu cross-body bags for everyday chic!

If you're looking for super cute, special, and stylish pieces, this is the spot!…read more My favorite boutique in Austin by far; there's a great (but not overwhelming!) selection of completely unique clothing, jewelry, handbags, and other accessories. The shopping experience here is so fun! The way the store is set up, you feel like you're working with a personal shopper that set out items just for you. I walked away with a cute af satin skirt with a side slit and a crop tank. I'll definitely be coming back for any special occasion outfit!

I made an on line purchase and waited 10 days for my order. Never received the item. I was…read moreworried that this was a scam site when I ordered as I had never ordered from them before. No follow up from site at all. Had to call to find out where my order was. Very unhappy with this site! Waiting for a refund. Not happy at all!

Fantastic place to find something unique. Upper scale ladies boutique. Great customer service! If…read morethey don't have what you want, they will find it and order it. One of my favorites!

Stopped by here to see if I could find a warm scarf to wear while in Texas. Not as warm here as I…read morewas thinking at all. Figured I might be able to find something at a slight discount, maybe. Found some scarfs, many paired with a hat, which I wouldn't wear. Mostly thin scarves or cheap looking scarves available, nothing that looked warm at all.

Always find a wonderful wedding, birthday, etc. gift here. Great shoe selection for women. I am so…read moreglad this rack is well maintained and organized. Not like the Quarry Nordstrom Rack where the few times I have been there was a chaotic mess. You will be pleased on most times you visit the treasures you may find.