My dad stayed at Gordon Lane for rehabilitation after a serious hospitalization, and our overall…read moreexperience was very positive. The facility was consistently clean and had a calm, welcoming atmosphere. It stayed organized without ever feeling chaotic, and the staff were professional, approachable, and responsive. That consistency carried across the entire facility--from the nurses, CNAs, and medical providers to social services, activities, dietary, housekeeping, and front-office staff. We received timely reminders and updates, which helped me stay on top of his care and next steps. As his primary caregiver, knowing I could reach someone when I had a question made my life easier and gave me much-needed peace of mind. Most importantly, my dad formed a genuine connection and friendship with the people caring for him. That certainly made his four-month stay feel much more personal and comfortable. PT and OT were especially important to his recovery. They were patient and encouraging while helping him rebuild his strength, mobility, confidence, and everyday abilities. They challenged him appropriately while adjusting to how he was feeling each day. After four months, his transition home was handled smoothly. I'm grateful to the entire Gordon Lane team for supporting my dad and making a difficult period easier for our family.

I would never go there again. I had a setback after major surgery and needed care to recover my…read morecore strength so I could safely go to the restroom on my own. I told them this was my goal. Once they got me there they put me in a diaper! After putting up with this for several days I threatened to require transfer to another care center. Then they promised to get a commode for me for my bedside. They kept promising and promising, and never did it for the 6+ weeks I was there! In addition, the first space I was assigned had a TV that would only turn off if you unplugged it. Also, their TV channels did not include KTLA, a major local channel. Hygiene was also an issue. The curtain between me and my neighbor had smear of snot or other bodily fluids on it. It took more than a week for them to change it. Later on I had a chest infection and I got some fluid on the new curtain. When I told the cleaning crew, all they did was rehang the same curtain with the side toward my neighbor (who was there for cancer treatment)! There was also a security issue. One male resident, who apparently had some form of dementia, kept wandering the halls and entering my space, claiming he was visiting a friend (no males were in my unit, and the other resident also did not want him in our unit). I told the staff and they cautioned him ("you don't want to go back to the hospital (mental?), do you?"), but he continued to poke his head into my unit. I observed them lying to residents. They took away my neighbor's wheelchair because they didn't want her wandering unaccompanied in the halls, but told her they didn't know what happened to it. They promised physical therapy four times a week but I never received more than 10 to 15 minutes two or three times a week, and when I asked for more they said staff were unavailable.

Dear St. Elizabeth Skilled Nursing Facility Team,…read more Having a staff that provides constant attention and genuine care is of the utmost importance to our family, especially given the challenges of rehabilitation for our 94-year-old mother, Aida. We are writing to express our deepest gratitude for the exceptional care she received at your facility in Fullerton. We would like to extend a huge thank you to Jay in Physical Therapy for his excellent attention to detail. His diligent tracking of the additional days required for her stay ensured she could safely transfer from her bed to a wheelchair with the assistance of only one CNA. When our mother arrived a month ago, she was unable to stand or walk, and her progress has been remarkable. We were also very impressed by the medical care meeting provided for our family. It was well-organized, with up-to-date lab work and clear documentation that allowed us to easily understand her medical progress. Additionally, social workers Elvie and Ana, along with Bianca, Alejandra, and Renee from administration, were outstanding resources. They kept our family consistently informed and made the discharge process seamless. Our special gratitude goes to the housekeeping team (Gloria and Julio), the CNAs (Mayra and Alma), and the nursing staff. They kept the facility immaculately clean and welcoming, while ensuring our mother was comfortable, cared for, and able to participate in daily activities. Finally, we want to thank the dining staff for providing nutritious, high-quality meals and for being so accommodating to her dietary preferences. St. Elizabeth felt like a safe, comfortable home away from home thanks to your friendly personnel.

This rehab center is top-notch. As a therapist myself, coming in to see the staff work with the…read morepatients is perfect. They are attentive concerned about the residence safety and well-being. J the director of physical therapy runs a tight ship. They have students training as well, so they have lots of extra staff. The rehab department itself is well organized, and put together. I would hands-down recommend this facility to anyone looking for skilled rehab. Elvie the case manager is professional and very communicative. Returning your calls immediately. She's very up-to-date on the patient's situation at all times. It's a small and everyone works as a team. From the CNA's to the nursing staff to the physical therapist, occupational therapist. They all work well together.

Nurse Madison is awesome. I think she is one of the best nurses on staff. Steve Thomasread more

5 years later, I still think about a particular incident at Anaheim Crest. When the staff moved my…read moregrandpa's bed, he had a look of shock, there was no delicate care in caring for him as a human being. Beyond that, when I had a question about his health, I asked a nurse and she said not to ask her because she doesn't look like the doctor like she literally said "don't ask me, do I look like the doctor?" I'm sorry but if you care about your relative or family member, please don't bring them here. I might be biased but I am rightfully biased as I had a first hand experience and it was me who drove my grandma and myself here to this hell hole to go visit my dying grandpa and I still wish today they (Anaheim Crest) could have done a better job. Please do better. Your lack of empathy, and how you take care of your patients still does traumatize me to this day.

Brian Cruz , Akida , Elden , Gabby , Sung Noon Karl John ,…read moreGun Young , Joseph P , Anthony Gonzalez , Bianca , Kyle , Arcila , Mario , Nathan , Yazmine Jennifer , Gysela , Veronica , Jillian , Joseph Munoz , Maria , Delores , Justine Santo , Omar , Wonderful Staff Nurses Cnas , RNs , Pt , Of. I have received excellent service as a patient I Recommend Pavilion at Sunny Hills .

Do not go here my dad decided this is not a good place within one hour of checking in after staff…read morerefused to help him get to the bathroom. After reading their reviews it was a good call for him to leave. The last thing he needs is incompetent staff mismanaging his multiple medications and ignoring calls for assistance.

My 95 yr old Aunt stayed at Park Vista after two hospitalizations. Sunday, the head of nursing and…read morethe bedside clinical team, and caregivers ensured she received high-quality patient centered care during both stays. As a board certified patient advocate, I visit senior care facilities on a regular basis. This facility stands out as one of the top skilled nursing facilities in Southern California.

The quality of care the communication and the environment were second to none.And I couldn't have…read morethought of a better place for my father. The daily care and the extra effort that went into caring for him.During his challenging health problems was second to none. The regular calls from the doctor made all the difference.And it was extremely unusual in the most delightful of surprises to hear from him almost daily. There isn't another care facility like this.In all of orange county, this truly is number one.

Do not send your family here! My aunt was sent here, she is the most alert and competent patient…read morehere since most are zombies from heavily sedation. You can hear patients moaning and crying for help for hours or all night and the staff ignore them. They belittle the patience and tell them that they don't understand what is being said so why bother. Treating the ill, as idiots. That is abuse. Underpaid staff which means bad attitudes and mental abuse of patients.

One thing I forgot to mention about La Palma Nursing Center is that it tears me up wondering how…read morelong my wife was struggling to breath and knowing she was in serious trouble before anyone discovered her. Her roommate had just moved out so my wife was alone in the room and based on what I know from experience on how lax and slow staff is in responding to buzzer calls it is my opinion that by the time they discovered her she was already deceased or very close to it and by the time paramedics arrive it was obviously too late to resuscitate her. Nobody answered my questions about when they discovered her. All I was told is that when they did, she had no pulse and was not breathing. Negligence caused my wife's death. I am 100% sure of it. If they would have responded quickly paramedics would have arrived earlier possibly saving her life. I WILL NEVER FORGIVE OR FORGET THE DEVASTATION LA PALMA NURSING CENTER STAFF HAS BROUGHT UPON MY CHILDREN AND I. The place should be shut down for good!

Thank you Sara, Mae Hee for your services and taking care of my father in law. The ladies here are…read morecaring and wonderful with the patients. There is always a calendar of activities and if you're looking for a long term care facility for your Korean speaking family member this will be a great facility. Parking is a pain so park across the street or up the hill. The team communicates very well and will give updates. Our father loves the food there it's all Korean style meals and they have lots of fun activities. Christian based sermons.

It is Wednesday, March 22nd at 11:30 and we found an elderly person on the floor in the middle of a…read morebusy road with a wheelchair (Bastenchury). I rang the elderly care facility, Greenfield Care Center of Fullerton, a woman who answered the door said the person didn't belong to them. Within 5 minutes multiple nurses came out and eventually took responsibility. The cops and ambulance showed up at the scene but no one advocated for her due to language barriers and age. How did this person get out with a wheelchair? She couldn't walk or get up? Doesn't speak any English. If a family member sees this we are willing to share what we saw. Sorry we didn't know what to do.

I recently brought my dad to Sun Mar Nursing Center, where he stayed for a couple of months. We…read morechose Sun Mar again because of the wonderful experience we had last year when my mom was there, and once again, they did not disappoint me. The level of care, compassion, and professionalism shown by everyone at Sun Mar is truly remarkable. No matter the situation, their staff consistently go above and beyond for their patients. Like any place, there were some issues along the way, but what stood out most was how promptly and effectively they handled everything. Every issue was addressed and resolved in a timely and caring manner, and my dad's needs were always their top priority. From the nurses and physical therapists to the staff who assisted with meals, bathing, and medication, every single person played an important role in my dad's recovery. Their teamwork and dedication made such a difference. I'd especially like to acknowledge Jun, Julie, Andy, Brandon, Jasper, Michael, Dennis, Christine, Mark, Stephanie, Lisa, Lucy, Celina, Cindy, Sarah, Angie, Jaime, Ben, Mark, Ester, Navi, Balgit, Shainah,( I am sure I am forgetting alot of names...) for their kindness, responsiveness, and personal attention throughout my dad's stay. I'll never forget how accommodating Jun was when I reached out on short notice. I think it was 24 hours before we needed to transfer my dad. He took care of everything quickly and efficiently, ensuring my dad could be admitted without delay. That kind of compassion and professionalism is rare, and I truly appreciate it so much!! Thank you to everyone at Sun Mar Nursing Center for your care, patience, and commitment. You made a difficult time much easier for our family, and we will continue to recommend Sun Mar to anyone in need of quality care for their loved ones.

This is a nursing facility targeting Korean patients. They serve Korean food and many activities…read moreconducted in Korean.. The rooms are average but you can't beat the service. The staff are friendly, helpful and hardworking. Even the non-Korean staff have learned to speak Korean, which is impressive! My father has been staying here for over 4 weeks and my family knows that he's in good hands.