This is a special place. Very few shoe repair places left on this area…read more Friendly neighborhood local cobbler. I got my 10 year old shoes cleaned and shined. It isn't cheap, but much better than having to buy new shoes. My shoes were not quite ready on the day of pickup which was a little disappointing. However, I appreciated the staff prioritizing them. Come here to freshen up your old shoes. They repair and all kinds of leather goods beyond shoes including leather bags, wallets, etc. There is also a table full of wallets repaired and cleaned. Most are $65. So not cheap, but definitely a unique item. They even gave me a complimentary pair of shoe laces.

Very disappointed with my experience at Cobbler Bench. I went in to fix a simple strap on my purse…read more First, the lady told me it would be $25. Then she changed it to $35. When I asked if I could speak to the owner, she went to the back and came back saying it would actually be $45. The price kept going up for the same small repair, which felt very unprofessional and unfair. I ended up going to another cobbler and paid only $15 for the exact same fix. I would not recommend this place due to inconsistent pricing and poor customer service.

The selection and pricing here was incredible, and Veronica's (I hope that's her name - I saw a V!)…read moreand Rebecca's customer service skills were top notch. Great experience all around

I bought a purse advertised as leather from the official online store. After a couple of years the…read morefake leather vinyl has peeled. Don't trust them.

If you can believe it, I had never been to anything beyond a Disney outlet…read more Outlets are strange things to me. They're in the middle of nowhere and their prices are simply less because of this fact? Hm. With this outlet the service was not good. Very hands off, slightly bored. They had some fantastic prices and gorgeous pieces, but I I always worry about the quality, since as the old adage goes, you get what you pay for. I think had I fallen in love with anything I would have purchased, but the only item that caught my eye was a neon pink purse. And lets face it. Even being me, how often would I use such awesome? 4 stars. Wouldn't schedule going there, but if you're in the area and you've checked all the consignment shops for actual quality, yea, sure. You should drop by :D

Has gotten a new shop at the Tannery where it's possible to touch, see and try on some of the…read moreleather belts. Not to forget the amazing smell of real leather. Journals are amazing as well as the wall pictures. Check out the new store down at the Tannery.

From the owner: Top Quality, Uniquely and Originally Designed Handcrafted, Hand Tooled Leather Goods: Belts,…read moreJournals, Guitar Straps, Pillows, Wallets, Leather Artwork, Photo Albums, Wrist Bands, Hair Barrettes, Key Rings, Magnets, Belt Buckles, Special Orders.

I had took these nubuck cowboy boots that were brand new to a shop near my workplace and they gave…read moreme no hope. They said the stains were permanent and there was no solution but making them black. Before I got hopeless I went to this shop near my house. The gentleman at the shop was professional and told me he would do his best to fix them up and I honestly left with a little hope. After a week I picked them up and they looked brand new. All stains were removed and the original color stayed. Two big checks that I was hoping to see. And all for a valid price. A-1 Shoe Repair will do wonders!

I have pair or UGGS I wear for over 15 years and the soles finally started to fall apart. Seeing a…read moreshoe repair shop is rare. Randall was amazing, it took a couple of weeks, price was not bad, very affordable. You need to pay up front and he gives you a ticket and to come back and pick it up. I came back and my boots are all fixed up and I am happy with the service. I will definitely come back for other shoe repairs and try the cleaning service for the shoes.

Amazing experience with the gentleman that helped us. We came in looking for boots for my friend…read moreand found them quickly. She was able to try them on and left extremely happy with her boots. While there we were also able to get tickets for an event we wanted to attend. We got the best price for the tickets because everywhere they were up to $80 dollars and we go them for $66. Absolutely recommend this place for any Western Wear. Very welcoming environment and amazing customer service!

Just have to add that I have been getting SO many compliments on my boots! Someone stopped me on…read morethe street and asked where my "awesome" boots were from :)

I'm now the 3rd generation that makes this family business the only spot for shoe repair!! I came…read morein earlier this year to fix the bottoms of some vintage Ferragamo's and was very satisfied with the job and how they fixed up the velvet exterior as well - plus, I forgot to mention when I dropped them off that I wouldn't be able to pick them up and they shipped it too me no problem (obviously I paid a fee for it but duh). I have so many of my grandma's vintage shoes to bring in and know that I can trust them to do a great job on every single pair. Is it expensive? Yes, a bit. But are you paying for skill? Absolutely. They're craftsmen/women and deserve it! Thank you and great job!

The guy that helped me out seemed very annoyed that I needed help. I felt like i was being rushed…read moreto tell them what I needed. Whatever product they used or method they used it changed the color of the leather. It made them way darker in certain part of the boot very inconsistent. You can see in the pictures the different shades in the leather. It gives the impression that only one part of the boot was cleaned. I wish they would have giving me a quick run down of what they were going to do to the boots. Not cool walking around with half tan half brown boots. They charged $35 for this color scheme. They messed up my Thorogood boots. Not a cheap boot. I don't recommend this place. There another Cobbler in town that did my other work boots for half the price and they didn't change the color on the leather. STAY AWAY.

The man in shop was very knowledgeable and friendly. This shoe shop installed vibram very well on 2…read morepairs of expensive boots. The turnaround time was lightning fast, only about a day. I highly recommend this business

Downer Square Shoe & Luggage shop is one the best shoe repair shops in all of Santa Clara County…read more Staff is patient with you while you explained the issue with your shoes. After explaining the problem the staff will examine your shoes and give you accurate advice on what the problem is and how much it will cost.